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D365 IF&O Implementation Partner in

dynamics 365 implementation partners

D365 Finance and Operations

Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia

Microsoft Dynamics 365 /

Established in 2004, National Oil Ethiopia Plc (NOC) is excelling in the marketing of petroleum products in the country. It is the first indigenous oil marketer to have distinct service stations located throughout the country.  NOC markets one of the leading lubricant brands commonly known as Chevron-Caltex Lubricants, as well as contribute to a major share in Ethiopia Oil Industry. It supplies over 100 lubricant grades for Industrial and Automotive applications. Additionally, the organization delivers other petroleum products such as LPG, Chemicals, Bitumen, and Petcock.   The business delivers services to keep their customers going by delivering services in the most cost-efficient and effective manner. Their team is divided into retail and commercial units to profitably market their products and achieve effective customer services and market leadership in the gas sector of Ethiopia.   The business aims at consistently improving its product and service offerings while expanding its business operations in Ethiopia and other African Countries. However, their current system was unable to comply with their requirements. Hence, they decided to contact Trident Information Systems for a suitable solution. After conducting thorough research, Trident found its core challenges and requirements and believed Microsoft Dynamics 365 Finance and Operations will be the most suitable solution.   Business Challenges  The business was struggling with financial management and supply chain issues which included:   Difficulty in figuring out the accurate volume of fuel transported in the truck.   Tough time allocating charges on import purchase orders and knowing the landed cost on the inventory.   Difficulty in allocating departmental costs and expenses.  The manual approach to the regular activities caused redundancy and similar issues.   Disparate systems and no real-time data availability hampered decision-making.   Uncontrolled operations and compliances throughout the organization and vendors.   Business Requirements  The business needed a unified approach in the financial management of the business and required the following:   To calculate the accurate fuel volume transported in trucks, know the losses and gains during the transit.   To allocate charges on the import purchase order and to know the actual landed cost on inventory.   Needed to identify departmental cost and expenses for actual cost allocations.   Configure and customize the automation process for regular activities.   Unified software solution for real-time data availability.   Robust support of operations and compliances throughout the organization and vendor.  Solutions Provided by Trident Information Systems  After digging out the organization’s core challenges and requirements, Trident implemented Dynamics 365 Finance and Supply Chain. Other benefits the solution provided include:   DIP Measurement Process- as NOC uses Dip Measurement to calculate fuel volume transported in the truck to find out the losses and gains during the transit.   Insightful reports and dashboards on financial transactions with D365 Finance and Supply Chain.   Enhanced Process Automation.   Captured all landed costs while adding them to the Inventory.   A centralized view on operations, costing, compliances, and inventory.   A sophisticated vendor management system.   Benefits to Business  After implementing Dynamics 365 Finance and Supply Chain, NOC noticed a considerable change in their financial management and supply chain. Trident’s solution delivered the following benefits:   The business could manage and schedule its resources in real-time and project costs accurately.   NOC could identify the actual fuel volume transported in the truck to know the gains and losses during the transit.   Their revenue was now managed more systematically and accurately.   A centralized system for planning and project analysis could better control operations and compliance across the organization.   Better vendor management and regulatory compliance.   Advantages of Dynamics 365 Finance and Supply Chain  Microsoft Dynamics Finance and Supply Chain put flexibility and Scalability at the core of your business, allowing you to quickly grow, and adapt at your own pace. You can easily tailor and extend the application to meet your unique business or industry-specific needs. It can offer the benefits given below but not limited to:   Supports critical operations throughout the business.   Exceptional reporting functionality that allows businesses to collect data and assess situations right then and there.   Microsoft backed and developed functionality to enable seamless integration within the enterprise.   Enables in-depth accounting and financial functionality.   Reduces IT maintenance load.   It automates and streamlines the supply chain.   Endorses innovation with a modern and adaptable platform.   Streamlines asset management.   Bottom line   After struggling with successfully managing their expanding business’ finance and supply chain, NOC Ethiopia finally decided to contact Trident Information Systems for Dynamics 365 Finance and Supply Chain solution. After the implementation, the business could witness benefits like optimum resource management and scheduling, systematic revenue management, centralized view of the entire supply chain, and so on. Trident is a Microsoft Dynamics 365 Gold Implementation partner. Contact us for further information

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Restaurant Management System

5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP /

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it.   Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as:   Changes in marketing trends and dynamics.   Changes in customer’s experience.   Losing loyal customers.   Growth of your restaurants and increasing competition.   Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones.   Widen-up custom experience  Introduce quick and convenient payment methods  Deliver a wealth of information  Allow order customization  Smoothen-up their journey  #1 Widen-Up the Customer Experience  It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform.   Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.”  It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips.   #2 Introduce Quick and Convenient Payment Methods  Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place.  Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers.   Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology.   #3 Deliver a Wealth of Information   Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier.   Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers   How you source your ingredients?  How you treat your staff? How your services are sustainable and eco-friendly?   Nutritional values of dishes.   #4 Allow Order Customization  While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste.   Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution   The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders.   #5 Smoothen-Up Their Journey  Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen.   How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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Software for Retail Shop

Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Retail ERP Software /

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did.   How did Sézane’s Pop-up Store Become a Hit?  They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses.   They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store.   Pop-ups for eCommerce Stores and Future Eco-conscious Shops  Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product.   Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept  How to Use Pop-ups to Enhance Sales?  At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups:   Boost Marketing and Brand Awareness   In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions.  Finding New Partnerships   Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways.  This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals.   Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes.   Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece.   Test New Locations Using Software for Retail Shop  Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000.   Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions.   LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.  

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Upgrade NAV to BC

Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade /

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central.   Who Must Upgrade NAV to Dynamics 365 ASAP  The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago.   NAV 2016 users as their mainstream support ended in April 2021.   Businesses working on NAV 2017. Their mainstream support expired in Jan 2022.   Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC.   How Has Navision Become Outdated?  One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift.   NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support.   The total cost of ownership is way higher in this management system than in the packaging of business essentials.   Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well.   There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another.  Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System.   This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult.   Upgrade NAV to BC to Get More Pace, Agility, and Robust Features  Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred.   Here are other reasons why you should Upgrade NAV to Business Central:   You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior.   Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements.   Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats.  D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites.  Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making.   Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central.   The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements.    How can Sticking with Dynamics NAV Push you Back in the Competition?  Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition.   If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.  

Upgrade NAV to Business Central for NAV-Like and More Advanced Features! Read More »

ERP for Transportation

Does Your Current Technology Streamline Your Transportation & Logistics Business Functionalities?

Transport Management Software /

Your technology is responsible for how your transportation and logistics operations are carried out. The best ERP for Transportation would refer to strategies for optimizing your resources and getting the delivery done in the minimum time. Route planning, vehicle maintenance, and settlement of advances are other aspects of good transportation management technology.   The covid-19 outbreak in 2020 disrupted the logistics industry with a good deal of challenges across the globe. However, one thing that is common among all is their solution i.e., supply chain resilience. Good Supply Chain Management Software beats abrupt hindrances keeping your business healthy.   What Are the Challenges of Transportation and the Logistic Management Systems In 2021?  2020 COVID-19 outbreak unveiled supply chain shortcomings. This situation has encouraged logistic stakeholders to pay more attention to supply chain resilience and question their remedial plans. However, traditional ERP For Transportation may face the following issues:    Incompetent Route Management   Your order delivery duration may suffer due to inefficient route management. It can also lead to engine idling, increased driving period, and a towering vehicle maintenance cost.  Declined Vehicle Capacity Utilization    It is one of the most general limitations of traditional logistics management systems. Your team computes the vehicle details and analyzes its capacity, this method is subject to a good deal of errors. Softwares like Dynamics 365 for logistics offers just the right features to deal with the same.   Consignment Tracking Inefficiencies   To get your consignment status, your traditional transportation system may use a team to make hundreds of calls in a day. It is too much time taking and exhausting, instead it is recommended to invest your funds in a suitable ERP For Transportation.  Increased Transportation Costs   Manual order allocation, route planning, vehicle maintenance, increased drive period, and similar activities may need a lot of workforce, resulting in increased transportation costs. Not utilizing your current vehicle capacity may lead to purchasing a new vehicle and increased expenses.    Late Deliveries   Lack of resource optimization may lead to late deliveries and the loss of clients. It can severely impact the business’s goodwill and branding. It is important to adopt the latest ERP For Transportation like Trident ERP for Transport and Logistics.   How Can Trident ERP For Transportation and Logistics Help You Overcome Logistics Challenges?  Trident is one of the best ERP For Transportation and Logistics providers backed up by Microsoft itself. Having all the necessities like Rout Planning, vehicle management, Advances, Trip settlements, real-time GPS fleet tracking, and much more within the same platform not only saves you time but financial assets as well. Connect with Trident’s Fleet Management Software and get entitled to the following perks:    Cut Fleet Running costs   Having techniques like bundling, cross-docking, and continuous moves being packed together can check on your fleet running and maintenance costs and avail you of optimum fleet utilization.     Manage the Entire Warehouse in One Click    Trident ERP For Transportation and Logistics provides the best warehouse management software solution across the globe. Having real-time warehouse data at hand encourages more meaningful decisions than ever.    Managing Drivers   Our software automatically tracks driving behavior, locations, activities, license, driving hours, and any violation of conduct swimmingly. Therefore, you can claim a more polished outcome without spending too much time and money on your workforce.   Cut Overall Costs and Increase Profit Margin   Spending less time, effort, and assets on activities like getting consignment status, tracking drivers’ information and route management cuts costs and adds up to your profit margin.     Optimally Utilize Vehicle Capacity   Having suitable strategies ready, you get just the right method to optimally utilize your vehicle capacities and cut unnecessary costs.     Schedule And Plan Trips with Live Road Tracking   Get hold of certain waypoints and instructions to create trips. Schedule journeys and pick the best routes with the least traffic.     Track Vehicles   Track your vehicle’s current location, route history, speed, site visits, and driving behavior in one click. Get real-time updates on traffic via email and text messages.    Our Final Words   Transportation and logistics businesses may stumble upon various seen and unseen challenges, especially after the 2020 Covid-19 outbreak. However, the solution is simple; Supply Chain Resilience. Trident is Gold Microsoft Dynamics 365 partner and LS Central Diamond Partner. Our ERP For Transportation and Logistics provides one of the finest Fleet Management Software, backed up by Microsoft itself. Trident services entitle you to excellent decisions, live road and vehicle tracking, maximum vehicle capacity use, and much more within the same platform. Contact us for more information or demo services. 

Does Your Current Technology Streamline Your Transportation & Logistics Business Functionalities? Read More »

Restaurant Management System

LS Central Helps Optimizing Your Restaurant Operations   

Uncategorized /

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions.   With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine.   There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace.   LS Central Restaurant Management System Works Wonders for Your Business   LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you:   Get Centralized Control Over your Restaurant Business  LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents.   No Errors with LS Central   Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time.   Attract More Customer Loyalty and Grow your Business   LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services.   Connect Your Kitchen Floor Staff with LS Central   With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems.   LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.  

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AX to D365 Upgrade

It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations 

AX to D365 Upgrade /

Today, almost all businesses leverage technology to surpass one another. When technology comes with exceptional benefits, it makes the competition harder. Hence, the one with the latest technology is most likely to win. As Microsoft mainstream support for 2012 ended in October 2021, businesses must Upgrade AX to D365. Nevertheless, this is not the only reason to upgrade.   In the era where the cloud rules, businesses running on on-premises technology will fall behind. In addition, Microsoft has stopped its AX 2012 upgrades, which means your services will become more and more irrelevant with time.   Some major drawbacks businesses already witness include:   Microsoft Dynamics AX is not a good choice for small-scale businesses. It majorly supports midsize to large-scale businesses.   Even Though this solution is very flexible and can be customized according to certain market needs, the dependency on ISV and partner channels can heavily cut your ROI.   You cannot get enough Cloud ERP and SaaS options if you run this software on-premises.  Upgrade AX to D365 to Get Exceptional Services   Given below are the top outstanding services you will get after D365 Migration:   Web-and-cloud Based Solutions   One of the major factors promoting AX to D365 Upgrade is its infrastructure. On one side, D365 AX is an on-premises version, which means the business will have to host it on a privately owned server. And on the other hand, Dynamics 365 for Finance and Operations is a cloud-based solution that runs by and on Microsoft Azure. The fact that cloud-based solutions are entitled to more advanced, agile, and flexible solutions makes the difference. Your business needs to become agile and flexible with suitable tools to thrive in this ever-changing market.  One of the greatest benefits of cloud-based solutions is that you do not have to manage the entire ecosystem yourself. Your service provider is responsible for all your upgrades and updates. AX to D365 Finance and Operations Upgrade will support your software on any browser and OS wherever you want.   Consistent Upgrades   Upgrade AX to D365 to get a consistent iterative list of upgrades. The best part is you can install or disable whatever feature you like. You can even pause three upgrades in a row with no fuss. Make your software feature-rich and powerful, and access only the tools you need. Not to mention, this will also save your IT team a bulk of their time.   Since the updates are automatic, your IT team doesn’t have to engage there. Assign them other development projects that count. AX to D365 Finance and Supply Chain Management Upgrade ensures you are on the most up-to-date technology.   Extensively Innovative Tools   If you Upgrade AX to D365 Finance and Operations, you can tap into a plethora of different tools and features designed for different industries. Microsoft is said to have 3700 vertical solutions crafted for different industries. Associated features include human resource management, manufacturing management, purchasing management, inventory management, sales management, quality management, and product technology.   Combining all these features on the same platform presents Microsoft Dynamics 365 for Finance and Operations: an ERP solution that supports every business type, size, and industry.   Intuitive Interface   One of the most noticeable differences between Dynamics AX and Dynamics F&O is their user interface. AX has a standard user interface that can only be used via desktops. Dynamics AX, however, has a friendly user interface and can be used via different browsers, and mobile devices which encourage remote work and support anywhere access.   Additionally, after the AX to Dynamics 365 Finance and Operations upgrade, the user can access workspaces where they can create custom queues and links to get them through day-to-day tasks.   On-demand Scalability   Upgrade AX to D365 and get scaling capabilities whenever and wherever you need them. In contrast to Dynamics AX where scalability was a big concern, Dynamics 365 Finance and Operations gives you the flexibility you need in a growing business. Furthermore, it is excellent to support your business in a rapidly changing environment.   You don’t even have to make a single upfront investment; you can pay in monthly subscriptions too. You can initially get the very minimum service package and increase resources as per need.   If you are looking forward to Upgrade AX to D365, you must get a suitable partner first. It is suggested to choose from a Microsoft Dynamics 365 Gold Implementation Partner. It’s perfect if they are old enough in the market, such as Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. With a robust track of accomplishments, we have gathered impressive clientage and helped them thrive in the market. If you want to add yourself to the list, Contact Us.  

It’s High Time to Upgrade Your AX 2012 to Microsoft Dynamics 365 Finance and Operations  Read More »

Restaurant Management System

How Does a Unified Platform Transform Your Restaurant Business? 

Restaurant Management ERP /

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role.   Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time.   They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not.  We have compiled five reasons why you should get one as a restaurant owner:  Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System  A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors.  However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information.  Get a Single Vision of Truth   Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report.   One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference.  Enable Updated Information to Your Guests   In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time.  CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services.   Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level.    Deal with Just One Vendor   Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues.   However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version.   Do Not Spend Too Much Time on Staff Training   The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process.   However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections.   With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.  

How Does a Unified Platform Transform Your Restaurant Business?  Read More »

Restaurant Management System

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services. 

Restaurant Management ERP /

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant.   Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them.   Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry.    Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat.   Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services!   Focus on an All-in-one Approach with Unified Restaurant Management Software  Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services.    Analyze Customer Data with the Right Tools to Create Strategies that Attract  One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it.   Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services.   Pay Attention to Your Technology   Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider.  Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business.   If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner. 

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services.  Read More »

Transport ERP Software

Optimize Your Logistics and Ensure Fastest Delivery   

Fleet Management Software /

Have you also encountered angry customers due to delivery delays? There could be multiple reasons behind it, such as harsh weather, traffic, failed delivery attempts, vehicle breakdowns, lost packages, customs, and so on. Wouldn’t it be great to have Transport ERP Software that overcomes all the hurdles and ensures a smooth delivery flow even in unexpected scenarios? Dynamics 365 for Transport is one such solution that reinforces your business with all the essentials.   In today’s scenarios, where uncertainties are at their peak, managing your logistics through disparate systems is the biggest risk. It will affect your delivery service. You need live data tracking and a smooth flow of information to tackle it. Transport ERP Software like Dynamics 365 for Finance and Supply Chain could be an incredible solution.   Dynamics 365 for Logistics comes up with benefits such as vehicle tracking, routing, temperature tracking, and warehouse management on the same platform. Hosted on Microsoft Azure, it ensures bank-level security. This ERP for Logistics Operations automatically backs up your data to the cloud and ensures effortless data retrieval. You can never leverage this convenience by using distinct systems to manage and run your logistics.   How Can You Ensure Fastest Delivery with Transport ERP Software?  With a unified Fleet Management Software, you can embrace greater flexibility and data security in your everyday operations and ensure you deliver items via the fastest route possible. Using Business Intelligence Tools such as Power BI provides insightful reports on KPIs and crucial business data which encourages more logical and profit-drawing decisions. Given below are some tips on how to use Transport Management Software to ensure the fastest delivery:    Track Your Vehicles and Select the Shortest Route    With ERP for Transport Company, you can live track your vehicles, consider all the factors which may result in delivery delays such as traffic, weather, customs, route restrictions, and so on, and decide the best and fastest route to deliver orders quickly. Among multiple shipping options with delivery restrictions like delivery time, and distance cost, distance, a Transport ERP Software will help you find the best possible option for you. Along with finding the fastest route, you can also find the least expensive shipment rate.   Live-Track Complete Delivery Process   With unified Supply Chain Management Software, you can leave all your concerns behind and get real-time visibility into the entire order and delivery process. From procurement to production scheduling to warehousing to supply chain to staffing, you can live-track it using the same platform and analyze the threats. You can also find out all the factors which are or may cause a delay in delivery. Moreover, having real-time visibility into individual departments not only saves time and cuts costs but also boosts your overall customer service efficiency.   Integrate Supply Chain to Manage Warehouse   Integrating your supply chain management with Transport ERP Software like Dynamics 365 for Finance and Supply Chain, you get an agile supply chain. Organize Receiving, staging, picking, and loading easily to optimally manage your warehouse. You also get real-time visibility into the shipped items, their value, and quantity. Track your current inventory and plan replenishment. Optimally organize items in your warehouse to quickly find them as soon as you have a delivery request.    Choose the Most Appropriate Carriers   Powered by the cutting-edge Business Intelligence throughout the network of suppliers and carriers you currently have. Browse through hundreds of vendors and suppliers to choose the most suitable option. Also, get a complete view of all the carriers and identify where they stand against one another. Analyze their performance and choose the best carrier for a specific location to travel through a specific route. It can help you ensure the fastest delivery.    Manage Vehicle Maintenance   Manage your entire fleet with Transport ERP Software. Track each vehicle, its capacity, maintenance requirement, depreciation, and so on. Also, track your tire efficiency to find when you will have to replace it. Tracking vehicle maintenance requirements prevent road breakage. Replacing or repairing your vehicle on time adds to smooth and prompt delivery.   Logistics, being one of the most important parts of a supply chain, can make or break it. Inability to meet delivery requirements can infuriate customers, and you may end up losing your reputation in the market. To ensure smooth delivery operations, you need united digitalization, Transport ERP Software like Dynamics 365 for Transport which holds all the necessities you need.   Finding the right software is not enough. Make sure you choose a reputed implementation partner. Trident Information Systems is one such partner. Get yourself served by a brand with decades of experience, a robust track record, and zero failure rates. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Retail Implementation Partner. Contact us for further information.  

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