Trident Information Systems Pvt Ltd

5 Questions to Ask Yourself Before Getting a Restaurant POS Vendor

Have you decided to get a new Retail POS Solution for your business already? Congratulations, you can now experience the seamless services that will positively impact your business. It ensures smooth services, transactions, and operations. With the right technology at hand, you can see tremendous changes in your business processing. If you decide to have a cloud Retail POS Solution like the one LS Retail offers, you can get real-time stock visibility and availability, get real-time generated reports, product information, and much more. If running a restaurant, you can access the best meal deals you can suggest to your clients, tell them about current offers or redeem their coupons. Your staff can take orders from one table and bill another table from the same device. However, be cautious when you decide to get a POS for your business. In the market where every vendor seems to be better than the other, you have to pick the most suitable one carefully, as it will impact your next 5-6 years. The first step is to answer the following questions before moving ahead: Q1- What are Your Functionality Requirements? These days POS systems are more than just billing software. They have transformed into something greater. They cover a whole range of operations in your business. However, sometimes having to choose between so many functionalities can become an overwhelming task. Retail POS Solution can ensure employee time clock, biometrics login, customer database, online ordering, table tracking, mobile POS as well as recipe and ingredient management. They all seem good to have for your restaurant, don’t they? But is this the case? Having too many features can hamper your staff efficiency. They might get confused, overwhelmed, and perform tasks slowly. You must map your business requirements and segment them into must-haves, nice to haves, and extras. An ideal Retail POS Solution will be one that checks all your urgent requirements. Furthermore, having a system that responds to all your needs will save you a fortune as well as effort during its implementation phase. Q2- Is the POS Designed for Your Restaurant? Point of Sales does not follow “one size fits all” restaurants have requirements when it comes to selecting a Retail POS Solution. Sure, a retail system might cover some functionalities such as employee scheduling or customer loyalty. However, a POS system has diverse needs, from the front office to the back, it has different needs. A Restaurant POS Solution is specifically designed for a restaurant will help the user manage their daily tasks such as tracking ingredient use, managing recipes, adding, or removing an ingredient, sending orders straight to the kitchen, keeping tabs on the available inventory and required inventory, selling deals, and combos, and a lot more. Do not settle for just any POS that comes your way. Put your time and effort into conducting research and then go for the one that checks all your required boxes. Q3- What are its Methods to Consistently Deliver Quick Services? Make sure the Retail POS Solution you choose follows a straightforward algorithm that ensures quick and consistent deliveries. Saturday nights are already hard, imagine adding a slow POS system to it. Ask yourself these questions before proceeding any further: Is the POS interface intuitive? Can it segment your employees according to their job roles at that time? Or show the functionalities that are currently relevant? Does it accept different payment methods? Or does it support split billing? Can it run on handheld devices like tablets or mobile phones? Can it still manage to perform if the internet connection goes down? Q4- What will be the ROI (Return on Investment) of this Retail POS Solution? It is a big commitment to have a Retail POS Solution, and having the right one will pay in the long run. Compare all the POS and check which offers the highest ROI. We suggest you ignore the upfront investment cost and consider how each of them is going to hit your bottom line. Make sure the POS you are looking forward could perform the following tasks: Spending less time training employees: In the industry with high employee turnover, you need technology that does not eat too much time training recruits. You can save a lot of money and time with an intuitive POS solution. Helps reduce waste: Make sure your POS system helps manage inventory while tracking ingredient use. It must help you order the right amount of food and help reduce waste. Manage Loyalty: Your system must segment and target your loyal customers. It must use technology to track each customer and identify the loyal customers. It should support loyalty programs. Align data: Having different systems for different segments while collecting and comparing data demands a lot of time and effort. Having an end-to-end POS solution integrates different segments and brings all the data under the same platform. Q5- Is your Vendor Trustworthy? The market is full of vendors posing to be authentic and the best. However, do not fall into the trap. You do not want to select and install a random POS from a startup just because it is cheap. Make sure you opt for an authentic vendor, such as LS Retail. You may regret having a random POS even more when you run into problems and find out that your vendor does not provide any support. Always take references and see their previous record, this way you can find out if the POS is even worth or just a waste of money. It is important to wisely pick your POS system as it will impact your business for the next few years. Make sure you go through at least 5 references after checking their customers’ testimonies. LS Retail is one of the best Restaurant POS Software Vendors with an impactful record of accomplishment. If you are looking for an LS Retail implementation partner, contact us.

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How to Choose the Right Software Solution for Your Business?

dynamics 365 business central / Trident

As a business owner, you must take care of every aspect of your organization. You have to carefully decide on the countenances that will have a long-term impact overall. Deciding the right software solution is one of them. Many business owners these days prefer to use unified software solutions like the one Microsoft offers i.e., Business Central. With the right D365 Implementation Partner, they could successfully integrate their current system with the application and meet their business objectives. If your current system does not comply with your requirements, it is time to make a switch. Implementing a software solution is a great commitment. As it is going to tie up with your business for at the latest five-eight years. Besides, choosing an appropriate vendor who ensures robust after-implement support is a must. It is up to you what you prefer according to your business, be it on-premises or cloud based. But most businesses prefer cloud-based solutions which scale with your business and provide exponent functionalities to complement every aspect of your business – like Microsoft Business Central. It also provides a robust Microsoft Business Central Support, 24/7 which comes to your rescue whenever you are about to face a downtime in your business. We have rolled out a few factors you should take care of before choosing the ideal software solution for your business. #1 Check Its Flexibility Along with Its Credibility Whatever software you pick, make sure it has strong credibility and is flexible enough to handle your business operations. Also, make sure you select the right implementation partner to gain maximum benefits. A D365 implementation Partner with a good record of accomplishment can be recognized with its title, e.g., gold partners have a strong record of accomplishments, and silvers are below them. Many businesspeople fall for cheaper solutions and face a hard time adjusting to them in the long run. This should never be the case. Make sure you thoroughly research your preferred software and consider its past records. Also do take industrial references if necessary. Software like Microsoft Business Central has strong credibility and is known for its flexibility throughout the world. #2 Make Sure It Unifies Your Data and Does Not Cause Complications You do not want a system that demands you to run different systems for different jobs. It is always wiser to look for a solution that ensures your every business need is being fulfilled under the same roof, and you do not have to rely on different systems to get your job done. Disparate systems demand a lot of time and technical attention. Additionally, it becomes even costlier if you pick an on-premises solution. A cloud ERP (Enterprise Resource Planning) solution is always better. #3 Find the Right Vendor Besides suitable software, it is also very crucial to look for an appropriate vendor. Make sure the implementation partner you are looking forward to ensures timely services and has a robust record of accomplishment. Again, check their record of accomplishment and look through some industrial references, compare your requirements with them and consider how they can be relevant to you, how likely you are to face the same problems, and so on. Consider what position they are in. For example: if you decide to contact a D365 implementation Partner, you can easily check a partner’s credibility or position with their title, they are one of the best partners if they come under the gold category. #4 Check Up on the Post-Implementation Support Policies Make sure your vendor provides post-implementation support. Check what their post-go-live policy is all about, do how well they provide their support. This is one of the most important aspects because no matter how advanced your solution is, at some point, it will face some downtime and you will need support for that. Apart from this, make sure they also provide necessary training to your teams and co-ordinate with them smoothly, as their collaboration will define the fluency of your organization. #5 Make Sure It Provides a Better ROI (Return on Investment) While Cutting Unnecessary Costs Make sure your next system does not allow you to spend too much on itself. If you are going for an on-premises solution, you are bound to pay great attention, engagement, and money to its implementation, hardware, maintenance, and upgrade. If you have a cloud-based solution like Business Central, you only have to pay once, and the rest is going to be handled by the D365 Implementation Partner himself. He is responsible for its maintenance and upgrades, and the best part is, you do not have to spend too much on its hardware. Overall, it is better to choose a cloud-based solution, rather than an on-premises as multiple benefits are attached to it. There are various options to consider out there in the market, but you have to do thorough research and then choose the most appropriate one for you. One such option is Microsoft Business Central, which is one of the most renowned ERPs (Enterprise Resource Planning) throughout the world. If you are looking forward to its implementation, contact Trident Information Systems, a gold D365 Implementation Partner.

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Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

Uncategorized / Trident

Cloud ERP is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Microsoft Business Central Upgrade. Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution. The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors. Factors Impacting Cloud ERP Costs Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs. Hardware and Server Cost When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years Licensing Fees When it comes to the cloud-based ERP (Enterprise Resource Planning) system, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price. Customization A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade. Maintenance and Upgrades In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology. However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance. Scalability Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware. Integrations You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Dynamics Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource. Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC Upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information.

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How to Choose Technology for Effective Hi-tech and Electronics Manufacturing?

Microsoft Dynamics 365 / Trident

The pace that the electronics industry is at is unmatched. The top ten electronic brands in the industries debuted hardly ten years ago. Hence, this industry is growing at a crazy speed that you need to match! Most of the business are adopting ERP for Electronics Manufacturing. Electronics manufacturing is ideal for tech-savvy people who can be as flexible and fast as it demands. Backing up with the right technology is the most important thing. Having a unified solution like Microsoft Dynamics 365 can help you beat electronics manufacturing challenges and competitions. Electronics are subjected to faults the most, therefore, their manufacturing can become even challenging. With shrinking operating margins, global competition and innovations are lowering the prices. Hence, it becomes a necessity to become more cost-effective to balance profit. It gets even tougher to comply with the ever-changing customer preferences. Therefore, EMS companies and contract manufacturers have to establish a New Product Introduction (NPI) process. Closed-loop communication among sales, engineering, and manufacturing are essential to meet the dynamic demands of the target audience. Economic dynamics and customer cyclical demands cause production fluctuations. Customers’ preferences influence the production of a device or a certain brand on a granular level. Hence, effective lean capabilities should be established to keep up with the demands. When it comes to electronics manufacturing, sustainability is the first thing that comes to mind. Having new regulations popping up concerning social responsibilities, companies are becoming accountable for sustainable production. Since E-waste is a hot topic nowadays, the federation is more concerned about the impact it has on the environment. How To Spot Perfect Technology for Hi-tech and Electronics Manufacturing? While choosing the right technology for your electronics manufacturing you need to make sure it is a centralized solution, which provides all the necessities within the same platform. Check out groundbreaking factors the ideal software solution must have, which never ditch the manufacturers. Hit demands to the and operates business more effectively with a suitable technology such as Microsoft Dynamics: Component Purchasing and Sourcing Component sourcing includes locating, managing, and acquisition components of each important input necessary to operate your business. It may include raw material, parts labor, and production in all its forms, services, and location. Purchasing is one of the most crucial parts of any manufacturing industry. Make sure the software allows organizations to automate their source to pay cycle comprehensively. The software must manage everything related to the supplier. From sparrow messages to quotations, it must cover everything. It must manage, supplier, and keep a keen eye on the stock level. Bill of Material Management It is a must-have feature in the software solution you are about to acquire. Bill of Material is a full-fledged list of components acquired addressing the name and details of the manufacturer. BOM (Bill of Materials) is a comprehensive list of raw materials, components, parts, assemblies, and sub-assemblies placed in a hierarchical order to produce a single unit of products. The better and more detailed the Bills of Management are, the better manufacture-oriented decisions you can make with the real-time accurate data at hand. It allows production, R&D, procurement, logistics, pricing, and sales analysis within a centralized platform. The inventory management system must integrate with the ERP system to minimize mistakes and make faster and more logical decisions. It suggests the most efficient stocking methods for your inventory and enhances internal business operations overall. You can claim a well-structured reporting mechanism with ERP systems within your store and warehouse. This helps manufacturers to plan their production accordingly. You can tackle common inventory management issues and minimize overhead costs. Production Planning and Sourcing Resource planning is considered one of the most effective planning methods of all. It includes operational planning, financial planning and has a simulation capability to answer. The planning includes machine hours, man hours, storage, standard cost dollars, inventory levels, shipping levels, and so on. Visual Quality Inspection An automatic visual quality inspection boosts the manufacturing process and minimizes the manual efforts of your employees. Having this software complementing with the right hardware, defect detection gets easier. Only a few software service providers such as Trident Information System provide this service. Inspect dimensions, color, the texture of the component and remove the defective pieces right away. Why Trident Information Systems? Being the Gold Partner of Microsoft Dynamics 365, we have been serving numerous successful business ventures. Backed up with an experience of over 22 years and 150+ technical resources, we conduct thorough research, assemble different tools, and customize a suitable software solution as per your business requirements. You can save time and build an adaptive business network, generate more revenue, and adapt quickly to market dynamics. For further queries or a demo contact us.

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How to Choose the Right Dynamics 365 Implementation Partner?

Microsoft Dynamics Partner / Trident

As soon as a business starts searching for an ERP, choosing the right software seems to be the hardest task of all. However, this is never the case with Microsoft Dynamics 365, it is choosing the right Microsoft D365 Partners that can be tricky. Instead, choosing Microsoft Dynamics is the wisest choice you can make. There are still certain upgrades the user might have to make such as NAV to BC Upgrade, and AX to D365 Upgrade as Microsoft completely focuses on the development of those upgrades while leading a business to a more flexible, scalable, and ROI oriented platform. For more than four decades, Microsoft Dynamics has been an Industry pioneer for CRM, ERP, and sales solutions. It has become the top choice of every senior-level executive including CFOs and IT Directors, who choose a trustworthy and suitable system and for a good reason. Microsoft ensures a rich set of features, seamless integration with other applications, and a unified user experience. Despite all this, choosing the right Microsoft D365 Partners can be the hardest as it is critical to the project’s success and substantially impacts the rollouts. Every partner provides a different level of support even though the end game seems to be the same. An ideal implementation partner ensures your project stays on budget, on track and consists of all the key aspects to help you achieve your organizational goals. The right will play a major role in providing your operational excellence while also letting you leverage perks of extensive training, seamless execution, and excellent support. We have prepared a checklist of factors every business should evaluate while choosing an implementation partner. Partner’s Competency Microsoft categorizes its partners according to their competency in the Microsoft Certification Program. They are segmented into three groups – Gold, Silver, and Member. The segmentation is determined by the number and size of deals they have successfully annually implemented by the service providers. When you are choosing a partner make sure you consider its competency. Industry Experience One of the most important factors that play a massive role in the decision-making process is your preferred partner’s industry experience. Make sure the partner has enough experience in your industry because it facilitates rapid implementation. Look for a partner who is enthusiastic enough to evaluate your unique requirements, pain points, and industry as a whole. Ask for a client’s testimonials and references. A partner who has enjoyed a long-term association with satisfied customers is the one you need to look out for. Previous Record and Project Implementation Look for the number of projects a Microsoft Dynamics365 service provider has successfully deployed and examine their competency. Also, ask them to share the relevant information on their figures and statistics demonstrating their success rates. Try to calculate the project scope and scale undertaken by your partner. If your enterprise is established in multiple countries, it can be highly beneficial to have a partner dealing with customers globally, dealing with multiple countries, and global rollouts. Clear and Transparent Communication Open and transparent communication is the key to any successful business. Quick responsiveness and clarity are important aspects to take care of while choosing an implementation partner. Stakeholders need to be honest about their deadlines, expectations, and requirements. Deep Insights into the Ecosystem and Integrations Even though Dynamics365 ensures rich CRM and ERP functionalities, these features are required to be integrated with an upward and downward IT system. Having a service provider with in-depth knowledge about these components can deploy solutions better than those having limited knowledge about the same. Support Structure Implementation is just the beginning. What about the training, before, during, and after deployment? Do they deliver support to keep your process optimization on track while ensuring your software stays sufficient? Ask yourself such questions before finalizing an implementation partner. For various organizations post-go-live support is crucial. CRM and ERP solutions need constant support, upgrades, and user training. Also, make sure you take time to understand the tools your service provider is offering to provide support. Many service providers might not have ticketing tools, or may only provide support during limited hours. It is good to have a partner that ensures 24/7 support. Scalability Approach Lastly, consider if your service provider can scale your D365 system according to your increasing business needs? Does your partner have a forward-thinking and scalable approach to responding to your growing business requirements? These are some critical questions you need to ask yourself before selecting a partner. Conclusion There are various reasons to pick Dynamics 365 over any other platform, and if you have a partner that checks all the boxes mentioned above, you have tipped the scales in your favor of an impactful partnership. Streamline your business operations with the right Microsoft D365 Partners. Trident Information Systems is Best Microsoft Gold Partner and has served various ventures so far. We serve customers in India and beyond. Contact us for further information.

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Why Should you Upgrade Dynamics NAV to Business Central?

Business Central Implementation / Trident

It has been almost three years since Microsoft Business Central debuted. It was formerly known as Microsoft Dynamics NAV (NAV). The Business Central Upgrade offers modern technology, a more agile interface, tailored features, and so on. Hence, it is better to Upgrade NAV to Dynamics 365. It did not take too long to establish itself as one of the best Enterprise Resource Planning in the market for Small to medium businesses. Still, many businesses prefer to use legacy solutions such as Dynamics NAV or Dynamics GP. However, there are strong reasons for Business Central Upgrade. Some of its benefits include but are not limited to: Custom adaptability. Advanced mobile access. App integration. Reporting capabilities. Seamless upgrades. Affordability Those organizations that have been slow in moving from NAV to Dynamics 365 BC have to worry about implementation delays, associated costs, and other business disruptions. There is misinformation about the whole thing out in the market and this article aims to eliminate the noise. What is the Difference Between Dynamics NAV and Microsoft Dynamics Business Central? Microsoft Dynamic NAV and Microsoft Dynamics Business Central have similar functionalities. However, one of the major differences is that D365 BC is a browser-based software. 365 BC provides all the capabilities that NAV offers like Sales, Services, Operation Management, etc. but with a wider reach and more flexibility. The last difference has to do with licensing. Where Business Central is licensed for name-based users, Business Central is licensed for concurrent users. Why should you upgrade from NAV to Business Central? NAV’s functionalities are extensive and include supply chain management, financial management, service, marketing, sales, reporting, business intelligence, and a lot more. One of the biggest fears of current NAV users would be training their employees for the upgraded version and transitioning a great deal of data from NAV to Microsoft Dynamics Business Central. However, not many people know that the data structure of 365 BC is similar to that of NAV. Therefore, as long as your data is well organized and far away from corruption, the transition will be seamless. Apart from transition concerns, what about NAV updates? While most recent NAV versions are still mainstream, the older versions are not entitled to support. And those supported currently will be out of support by January 2023, with just security updates available for an additional five years. In addition, all updates will no longer include general advancements and modern technologies. Here are five reasons why you would want to upgrade NAV to Business Central: Microsoft Business Central Upgrade happens twice a year and therefore, letting you enjoy the latest and secure version. Since Microsoft Dynamics Business Central is cloud-based software, the user can access it anytime, anywhere at any device. They do not have to make further investments in hardware, maintenance agreements, and servers. Furthermore, security is the topmost concern of any organization and thankfully, Microsoft’s 3,500 cyber security professionals are working 24/7 to protect you from any cyber threat. D365 also integrates with other Microsoft Dynamics tools, including Office 365, Azure, and other D365 products. It also improves search capabilities due to data being cleaner and better organized in D365b BC. Instead of certain licensing fees and annual enhancements, you can pay per user every month. Therefore, letting you manage costs more efficiently. Updated Features of Dynamics 365 Business Central Application Update: Within the application, some of the most requested areas have been centralized that include supply chain and finance. Given below are some of the features included in this release: The user can add additional columns through personalization in various pages to get more insights. Add non-inventory items on requisition and planning worksheets. Bank and payment reconciliation. Couple reorders between Business Central and Dataverse in bulk. Modern Web Client: the primary focus on the update revolves around accessibility, usability, and stability. Given below are the latest updates: Seamless data entry throughout rows. Performance and usability improvement to the BC web client. Discovering reports and administration areas in Role explorer. Support for localized decimal separators on numeric keypads. Better Microsoft Dynamics 365 integration: It provides enhancements to the Microsoft team’s integration. New users who do not have a subscription can redirect and sign-up for a trial subscription. Multiple word search and special characters for looking up contacts while presenting improved search term capabilities. What is the Downside of Sticking to NAV? From a technical point of view, it is an upgrade. However, note that Microsoft Constantly invests its resources and time on Dynamics365 Business Central development. As mentioned already, it will not introduce future updates for NAV. Thus, for this reason alone, we recommend migrating your system to Business Central and remaining ahead of the curve to promote future growth. Conclusion When you Upgrade NAV to Dynamics 365, you avail your organization of exactly what it needs to operate more effectively and efficiently. Highly flexible, feature-rich, and adaptable, Business Central Upgrade is one of the best end-to-end business solutions a small to medium-size business can invest in. If you are looking for an implementation partner, you may contact Trident Information Systems.

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How Can Unified Commerce Be a Game-Changer for Your Business?

Retail ERP Software / Trident

We have witnessed a massive shift in the retail industry in the past few decades. We have seen retail stores evolving and expanding their reach via multiple channels. The only way to survive in this industry is to keep customers happy at all costs. Retailers must provide an omnichannel service to the customers and deliver personalized services across all channels. A unified commerce solution implements advanced technologies like IoT or ML and software solutions such as CRM and POS. However, it is still difficult to make them collaborate. Now, with changing times, businesses are making amends with their business processing. They are now inclining more towards using one platform for sales, systems, and applications while collecting data and extracting essential insights. This process is also known as unified commerce, and it is most likely to become the base for all businesses in the future. What is Unified Commerce? Earlier the commerce industry relied on the individual channels of sales. However, now most of them optimize an omnichannel commerce model. Despite having multiple benefits, this model is insufficient to cover every issue that retailers might encounter. Therefore, there is an emerging demand for unified commerce. Unified commerce is a full-fledged software system that enables retailers to: Monitor each function of their business. View product and customer data via all touchpoints in real-time. Analyze data and turn them into actionable insights. Make data-driven and logical decisions. Proffer a personalized customer experience. In simple words, you can get product data, customer insights, back-office management within the same platform. The Major Aspects of a Unified Commerce Given below are the main pillars of unified commerce: Sales, customer, software, and product. Sales Channel Different customers might prefer different channels to reach out to your product. Some might pick your website, third-party applications, or any other medium depending upon their choice. It makes the retailer even more accountable for providing an equally seamless experience across all the touchpoints. Whether browsing or purchasing products online or in-store, buyers must access the same chances: the view, the feel, promotions, and exceptional deals, and everything else must be the same. This is what we call consistency across all the channels. Customer Interactions The users who interact with your business using different channels via different devices must get a seamless shopping experience even from a different channel from the point they paused. For instance, if a buyer puts a product in the cart on your website, the next time they open the app, the cart items must be visible to them. This way they can continue shopping even after shifting to another channel. When you keep tabs on your customer moves via all the channels, you can create personalized recommendations and make customers happy. As a result, your sales go up. Software Systems This concept even implies the integration of different systems on the same platform, such as ERP, CRM, SCM, CSM, POS, mobile apps, and other systems. Unified commerce ensures these systems are fully integrated and deliver impeccable services. Product Information The data addressing your services or products must be accurate and relevant across all the sales channels. Your customers and employees need to access the identical data of your services and products to avoid misunderstanding. Make sure the data is identical at all levels. How Does It Provide a Seamless Shopping Experience? Unified commerce opens doors to several benefits, and seamless customer interactions are one of them. But how does it do it? Given below are the factors that are responsible for providing seamless customer services: Flexibility: It enables more flexibility for the customer. They can start, continue, finish, and cancel a product using their mobile phones or any other device they prefer. The buying journey has never been more flexible. Interaction Recording: The system tracks every customer’s action; what they purchased, what they canceled, and what product they returned. The system tracks every interaction they have with your brand while allowing you to predict their next decisions. Real-time Updates: Completely integrated channels make it possible for a real-time product or service updates while keeping your staff and customers aware of the availability. Personalized Recommendations: Customer monitoring allows you to tailor recommendations for the customer. How does Unified Commerce Benefit Your Business? Apart from providing a seamless experience to the shoppers, this concept benefits your overall business with: Automation: A centralized platform allows automation of most of the time-consuming manual tasks, which results in increased productivity of employees. Effective Management: Unified commerce prevents almost all business barriers while ensuring 100% transparency of processes at all levels. Your staff is aware of all the updates in real-time hence allowing them to make the right decisions centering on delivery, marketing, inventory, and other business processes. You can also get rid of some general retail issues such as overstocking and understocking. Lower Scope of Errors: Automation ensures accuracy of data drives the lower scope of errors as compared to those of manual management of different solutions. In addition, AI and ML-based predictive analysis help you predict and prevent issues. Boost of Sales: All the above benefits mentioned above sum up to the boost of sales. With delighted customers, efficient management, accurate data, logical decisions, and fewer errors you can boost sales. LS Retail is a unified commerce service provider. It delivers a set of tools ensuring impeccable business operations and incredible customer services. Trident Information Systems is a Gold Partner of LS Retail and Microsoft who has served numerous business ventures so far. For further information contact us.

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What Makes Trident the Most Recommended Business Central Partner?

dynamics 365 business central, Uncategorized / Trident

If you are looking for the Microsoft Business Central Implementation Partner, Trident has your back. We are one of the top IBM, ACL, Microsoft Dynamics partners in India, Pacific Asia, and the Middle East. Reinforced with experience of over 20 years and 150+ Functional and technical trained resources in multiple industries. We bring industry and domain excellence complementing extensive implementation experience in enterprise business solution environments. We fluently perform end-to-end ERP (Enterprise Resource Planning) and CRM implementations while optimizing Business Intelligence Applications to retain customers and draw repeated business. Apart From this, our multi-layer expertise and achievements include: Being Microsoft Gold Certified Partners since 2004 Having robust domain expertise in Retail, E-Commerce Logistics, and Manufacturing. Claiming Microsoft Gold Partner Proficiency for Business Central (NAV), D365 (AX), Power BI (Business Intelligence), Azure, O365, etc. Owning LS Retail/ LS Central Gold Partner proficiency, LS One Partner. Being IBM premium partners for 1.5 decades. Managing more than 250 client engagements throughout India, the middle east, Southeast Asia, and Africa. Why would you Pick Trident Over Others? Trident Information System is the leading Microsoft Business Central Implementation Partner and has served multiple businesses so far exceeding Indian borders. With an immense clientele, from Non-Profit Organizations to businesses such as Retail, Logistics, Hospitality, Real Estate, Contracting, manufacturing, etc. We have been armed with technically trained resources for the past two decades. We have established the following milestones so far: Running Stable Track Record One of the biggest concerns while choosing a suitable Business Central Partner is their record of accomplishment. How they have served their previous clients and how productive they have been proven for them so far. You can count on our track record since we are one of the oldest implementation partners, reinforced with an experience of 22+ years. One of the most reputed businesses is our current clients. Multiple Industrial Expertise and Skills While picking a partner, check whether they have the relevant skills and knowledge of your industry or not. Trident being a Microsoft Dynamics Business Central Partner in India and beyond, keeps your industry in mind, studies your business thoroughly and implements a suitable solution. We even deliver custom-made solutions if required. We try our best to provide solutions that comply with your current methodologies so you can avoid inconveniences as much as possible. 150+ Technically Trained Resources Trident has a team of 150+ experts, who deal with various businesses of varied sizes and Industries. Even if your business exceeds India, we will still serve you as we have our bases within and beyond Indian borders. We are Business Central Partner in India, Microsoft ERP partners in South Africa, and Microsoft ERP partner in UAE, followed by with a massive technical resource base. Therefore, you can count on our implementation services and trust that we can boost your productivity while ensuring a complete support. If required, our senior personnel personally look into the matter and cooperate accordingly. Our resources take over the implementation and training process until and after you go live. Earned Several Awards Recognized and awarded by Microsoft itself with several Gold and Silver competencies, we have earned recognition among various industries. These awards are a benchmark for customers to recognize the quality and reliability of services a partner delivers. Due to Microsoft’s quality strictness, implementation partners are bound to provide the best services as per their capabilities. These awards highlight each one’s abilities and the value they offer to their clients. Consistent Technical Evolution Trident Information System focuses on added information to get the spotlight on the implementation process. We are constantly studying and modifying our current practices to offer the latest ERP implementation to the clients. We keep track of the current customer demands and make necessary amendments to the software/ implementation process. sometimes even cannot recognize their weak points, this is where Trident comes into the play. We thoroughly study our client’s business and identify their needs and we customize our solution accordingly. To beat cut-throat competition and thrive in the market, you need the right Microsoft Business Implementation Partner, Trident Information System has been in the field for over the past two decades, serving many industries of distinctive sizes. There is a good reason we are standing still and scaling our services as time grows. For further inquiry or a demo, contact us.

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