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restaurant point of sale systems

Restaurant Management System

How Does a Unified Platform Transform Your Restaurant Business? 

Restaurant Management ERP /

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role.   Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time.   They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not.  We have compiled five reasons why you should get one as a restaurant owner:  Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System  A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors.  However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information.  Get a Single Vision of Truth   Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report.   One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference.  Enable Updated Information to Your Guests   In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time.  CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services.   Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level.    Deal with Just One Vendor   Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues.   However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version.   Do Not Spend Too Much Time on Staff Training   The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process.   However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections.   With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.  

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Restaurant Management System

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services. 

Restaurant Management ERP /

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant.   Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them.   Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry.    Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat.   Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services!   Focus on an All-in-one Approach with Unified Restaurant Management Software  Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services.    Analyze Customer Data with the Right Tools to Create Strategies that Attract  One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it.   Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services.   Pay Attention to Your Technology   Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider.  Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business.   If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner. 

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4 Tips to Order the Right Quantity of Ingredients for your Restaurant Today! 

Restaurant Management ERP /

Running a restaurant is an extremely dynamic and spontaneous affair. It demands a robust management approach and a suitable Restaurant ERP Software Solution. One of the biggest challenges that restaurant businesses come across is waste management. There could be many aspects leading to waste but the most common one is the waste of ingredients.   Having perishable properties, food ingredients need to be stored and used on time. Once it exceeds its time limit, it is better to throw them off. ERP for Restaurant Management like LS Retail can effectively help to cope with the issue. With its robust tools, live inventory tracking, recipe management, meal planning, etc. restaurant owners can control waste and cut costs effectively.   Food waste adds a major proportion to costs. Therefore, restaurant businesses need to adopt a Restaurant Management ERP. It fosters many advantages that are not limited to cutting down waste:   Live tracking and exact inventory management  Error-free finance and administration with ERP for Restaurants.   Reduced response time.   Better customer relationships.   Human resource optimization with automation.   Order the Right Ingredient Quality for Your Restaurant with a Restaurant ERP Software Solution   It is essential to control and check your food costs. Restaurants often struggle with rising prices of ingredients and bottleneck competition. Thus, they should be mindful about what they are ordering and in what quantity. LS Central Software Solution is the ideal Restaurant ERP Software Solution in this case. There are a few other tips you can follow:   Automate Inventory Monitoring   Food costs stand for one-third of total business expenses in the food and beverage industry. A Restaurant ERP Software Solution will connect sales, kitchen, and inventory altogether. This way the user can claim absolute visibility on the usage of their ingredients. A truly unified solution like LS Central Software Solution will help you link your purchase to your receipt management and actual sales. Hence, when you receive inventory from the distributor, it will automatically be added to as new inventory while the preset amount for the inventor will also be automatically deducted.   Track Ingredient Use in Real-Time   When you manage to track real-time ingredient use, you can better judge when and where, and for what purposes a specific ingredient is used. You can manage your ingredient ordering accordingly. If you opt for a Restaurant ERP Software Solution like LS Central, you can easily set up recipes in the back office. Managing recipes gets simpler and easier. For instance, a mushroom omelet’s recipe ingredients will be saved on the Restaurant POS Solution (2 eggs, 75 grams of mushrooms, 7 grams of parmesan) and Will be automatically deducted from your available stock. You can also automate ingredient reordering, and track ingredient usage and available stock in real-time. Additionally, you can also track what recipes are produced and identify the most popular dishes.    Analyze Waste Patterns   As per a report by waste reduction group ReFED, In the US alone, the restaurant industry wastes more than USD 25 billion worth of food in a year. This is an overwhelming amount of money they are throwing off. The very first step in managing food waste is to track what you are wasting and why. Also, pay attention to the quantities you are wasting your ingredients. Use Restaurant ERP Software Solution to update a food waste log. Find troubled dishes and set attainable food wastage goals for your employees.   Forecast Customer Demand Using Artificial Intelligence   Cut waste and planning errors with Artificial intelligence-driven technology. With LS Central ERP Solution, you can use LS Forecast, a cloud based. It is a cloud-based forecasting suite that perfects the advanced Microsoft Cortana Intelligence Suite algorithm to forecast what ingredients you will have to buy for every location. It analyzes your earlier trends, correlations, and patterns. It also picks the algorithm that matches your sales pattern the best.   A suitable Restaurant ERP Software Solution like LS Retail can help you tremendously reduce waste and manage ingredients. If you are looking for LS Retail implementation, you can Contact Trident Information Systems. We have been Gold Microsoft Dynamics 365 and Diamond LS Retail partners for more than a decade. With a team of experts and robust resources, we have been serving different industries without fail.  

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Best Ways to Serve Your Customers with Food Allergies with Grace 

Restaurant Management ERP /

Since a restaurant deals with people coming from diverse backgrounds, it becomes hard for them to track customers who are allergic or intolerant to certain food unless you use a sophisticated Restaurant ERP Software Solution. Restaurant Management ERP like LS Central can tackle dealing with the rising number of guests suffering from food allergies.  According to the World Allergy Organization, about 250 million people suffer from food allergies globally (which makes up the approximately ⅓ adult population of the United States alone). And the concerning part is, the number is constantly rising. Food intolerance, on the other hand, is more common but is not as serious as food allergies. However, it can still make someone feel sick and eventually throw out the food.   In the case of allergies, even the smallest trace of that food can trigger a reaction that can begin with mere itching to profound consequences like strokes. The worst of them is anaphylaxis, where the person goes into shock and their airways close.   To avoid such repercussions, a Restaurant ERP Software Solution is recommended. There is no cure for allergies and intolerances and avoiding certain foods is the only option left. We have compiled a few tips to help you reduce such risks in your restaurant.   Be Transparent About the Ingredients Used with a Restaurant ERP Software Solution  The very first step to prevent allergic reactions is to be completely transparent with the ingredients you use. Make sure you declare what ingredients are used in every step (A Restaurant POS System will make it easier. However, this does not mean you should disclose your secret recipes too but remark if the bread contains gluten, or the chicken is cooked with eggs and butter, or the dessert contains nuts. By doing so, you are diminishing the risk of allergic or intolerant food slipping onto your customers’ plates.   Restaurant POS Software, like the one LS Central offers, is great Software for Restaurant Management that depicts the ingredients used and every allergen. You can always track recipes used on the website, back-office, self-ordering, and POS are up-to-date and consistent. If a recipe is changed, it will automatically be updated centrally, making it easy for your staff to keep up with it.   Display Allergen Information on the Menu  In many countries, restaurants are obliged to disclose any allergen used in their recipes. For instance, in Europe, there are fourteen allergens: cereals containing gluten, celery, crustaceans, fish, eggs, lupin, Mollusks, peanuts, mustard, soybeans, sesame, sulfites, and sulfur dioxide over a certain concentration. Also, tree nuts like almonds, cashews, hazelnuts, pecans, and pistachios.   Pre-packed food must display the presence of any of these flagged items, and for non-pre-packed foods, they should be mentioned in the menus. Even if you are not bound to disclose these details in your region, it is always better to stay on the safe side and disclose if any food item you provide contains allergens.   With a POS Solution for Restaurants, you can empower your customers to choose dishes accordingly. Restaurant ERP Software Solution now enables digital menus which have exceeded its popularity beyond online food ordering tablets and phones at their dining tables at restaurants.   Reinforce Your Staff with Accurate Information   Equip your employees with a POS Software Solution for Restaurants that allows them access to the updated and accurate information made in the menu. It will also help them resolve customer queries related to meals and allergen information.  Mobile POS also allows waiters to take orders specifying customers’ requirements on the table and send them to the kitchen without having to walk there physically. This way miscommunication is avoided, and the chef can see all the requests and notice all the flagged items that are meant to be avoided.   Educate Your Staff on the Importance of allergen safety   Educating your staff about allergies and intolerance is crucial and the misunderstanding surrounding the topic must be cleared up. In some cases, a lactose intolerant person can take grated parmesan without falling sick. In contrast, another customer might face severe consequences after consuming a little bit of a dairy product.   Make sure you train them appropriately and allow them access to the updated information. Make sure your front house and kitchen staff recognize the potential food allergies and their repercussions.   LS Central Restaurant ERP Software Solution simplifies displaying ingredients. It empowers customers to scan through dishes based on their ingredients, either online or offline. To find out exactly how this technology helps, contact us.  

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7 Reasons to have a Retail-oriented Solution to Unite E-commerce and ERP

Retail ERP Software /

[vc_row][vc_column][vc_column_text]Solely brick-and-mortar retail is gradually have become the exception rather than the norm. Increasing numbers of consumers have welcomed the convenience of online retailers, allowing them to evaluate items in less time and make purchasing decisions rather than visiting various physical stores. In everyday market research, 81 percent of consumers use phones and tablets. In reply to these developments, businesses try to boost revenues by embracing ecommerce and spreading to other platforms. Yet each new site introduced by marketers raises the difficulty of their distribution chain. To integrate all channels information to make good enterprise-wide choices, they need new digital resources. To establish a consolidated database of all purchases, clients, and goods, several retail businesses prefer to incorporate their ERP implementation services with each of their distribution channels. There are however some clear benefits of using an integrated solution designed specifically for the retail sector over integration solutions for common use applications. Below are some features of built-in retail integration solutions that show the requirement of customization for a common integration framework: 1- Flexibility Over Retail Vhannels All businesses move toward cohesive user experiences. Retail-specific integration solutions enable different systems, like your point-of-sale (POS) and ecommerce system, to import and then use product descriptions into your Retail ERP Software. It means you have the same range of products throughout all the product lines, while constantly pricing and discounting those items. 2- Omni Channel Experience Retail integration solutions offer services for Omni channel purchase-online pickup-in-store (BOPIS) fulfilment which enables customers to buy an item from one channel and deliver it from another platform. They might buy a product at a retail outlet, for instance, and have it shipped to their house, or they might order it online and pick it up at a local retail outlet. The retail-specific integrated system manages ZIP-code searches for shop inventory, and shares shop pickup information between systems. 3 – Inventory Clarity Retail connectivity solutions provide an accurate representation of product availability by synchronization of inventory data throughout networks and systems on a routine basis. Entities can even merge individual warehouses and shops into satisfactory groups to enhance the control of the distribution chain. 4- Client Information Integration Your Retail ERP system will exchange customer data with your online store and other channels, using a retail-specific implementation solution. Customer data must stay consistent over digital and physical platforms and will avoid redundant information. Such knowledge could be used to generate and monitor purchase requests, and to improve loyalty program management. 5- Unified Loyalty Program A retail integration solution makes it much easier to operate a single loyalty program with consumer, pricing, and discount information integrated into your Retail ERP system. You will receive and redeem coupons, gift cards, and loyalty points across all platforms, creating better customer satisfaction and higher participation levels than a channel-specific rewards program. 6 – Single Integration Solution for Payment A retail-specific integration approach increases time to value by offering preloaded integration with major payment service vendors. The use of one integrated system for processing payments, order processing, customer data, and product inventory offers greater efficiency and lower production costs than multi-integrator dependence. 7 – Managing Multiple Languages and Currencies Retail integration technologies are planned for retail operations around the world. They have help for managing multiple languages and currencies, so you can quickly set up physical or online stores in new geographical regions. Conclusion Integration solutions intended for the retail sector provide many out of the box that would involve many months of costly customization to accomplish using platforms for general purpose integration. Trident Information Pvt Ltd provides a flexible and versatile integration solution which many international retailers use. For more information on the power of retail-specific integration, contact Microsoft ERP Partner Trident Information Pvt Ltd on https:/tridentinfo.com/contact/     [/vc_column_text][/vc_column][/vc_row]

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Turn prospects into engaged customers with intelligent sales and marketing

Microsoft Dynamics CRM /

[vc_row][vc_column][vc_column_text] The selling landscape is undergoing fundamental changes, many of them driven by the effects of B2B customers’ experience as everyday consumers. Many retailers have created personalized, nearly immersive, online experiences for each customer. Consumers shopping for goods and services continually experience fresh and delightful interactions, from highly customized offers and recommendations to frictionless channels to 24/7 interactions. Using Microsoft Dynamics 365 for Marketing and Microsoft Dynamics 365 for Sales organisations are improving  their profit margins. The impact of B2C on B2B Today’s B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn’t cater specifically to their needs at the right time. The source of the problem may be largely invisible to the companies perpetuating this issue. Many organizations believe themselves to be customer-centric, while their buyers may not agree. That’s a significant disconnect. Clearly, B2B has much to learn from B2C companies. Customer experience – the rewards for getting it right Many B2C organizations have strategically embraced modern technologies like customer data platforms (CDP) and artificial intelligence (AI) to gain a 360-degree view of their customers and follow through on those insights to optimize customer engagement. The rewards for getting this engagement right are substantial. Many buyers are willing to pay more for a better customer experience. In terms of the potential benefits a great experience can have on sales success, a McKinsey study reported that organizations can expect: 10-15 percent lower customer churn 20-40 percent increase in the win rate of offers Up to 50 percent lower service costs Take a new approach B2B companies must move away from their legacy approaches based on large, relatively impersonal data analysis and move to solutions that unify relationship data across the full customer lifecycle. That way, they can gain insights that help build credibility and trust with buyers. They can run multi-channel campaigns to increase sales-ready leads, create personal experiences, and use guided process and AI to anticipate and respond faster to customer needs. They can build the ongoing, high-quality relationships that are necessary for long-term success. Four principal goals Turning prospects into engaged customers is a process. In order to achieve these goals, organizations must focus on 4 key priorities: Nurture more demand Personalize buyer experiences Build relationships at scale Make insight-driven decisions Each of these drives results by using deep reservoirs of data in making technology feel more human. Nurture more demand Relying only on conventional, basic email marketing as the primary source of leads is simply not effective enough. In fact, the more focused and demanding the customer universe is, the more essential it is to gain deep insights into what those customers expect. Northrop & Johnson,  a leading global yacht brokerage, competes for multi-million dollar customers using technology its industry has been slow to adopt. Using Microsoft Dynamics 365 for Marketing has created a decided competitive advantage: Vital insights into their customer base have helped to drive a 70 percent increase in charter sales. In any industry, companies need to generate leads across multiple channels, nurture large numbers of leads while prioritizing each one, and use data-driven insights to deliver leads that are sales-ready. Nurturing more demand is critical to growth. Personalize buyer experiences It’s time to end friction, inconsistencies, and the “do you know who I am?” part of the customer experience. Companies can acquire a holistic view of buyers, predict buyer intent, and orchestrate a connected, personalized journey for customers. In an era where guests have more choices than ever for leisure and entertainment, Tivoli delights its guests by using Dynamics 365 Customer Insights to stay one step ahead of expectations and transform the guest experience. With its deeper understanding of guests, it can add new chapters to its long tradition of imagination and innovation. Build relationships at scale Mutually beneficial relationships don’t simply happen with more data. Companies need to build credibility to establish and grow relationships with customers. Together, Dynamics 365 and LinkedIn enable the company to have increased information about, and impact on the sales relationships that are added to its sales pipeline, even as that pipeline experiences exponential growth month over month. Make insight-driven decisions Here’s where sales and marketing can truly align: utilizing data to uncover insights that lead to better-informed decisions throughout the sales process. This can improve performance, empower employees, and enable the company to gain increasingly effective strategic insights. With more than 1,500 pubs serving guests throughout the UK, Marston’s launched a business transition by bringing together guest data that was scattered across multiple systems into Dynamics 365. With their locations’ guest data now unified, Marston’s will gain a complete view of guests, which can be harnessed to generate customer satisfaction and strategic insights. This approach helps drive improved performance throughout the company, including the opportunity to empower employees – an often-overlooked aspect of a company’s success. Aligning sales and marketing: The intelligent way to succeed It’s possible to create exceptional experiences, drive more qualified leads, and increase revenue if an organization has the vision, process, and technology to harness all the data available. This requires high-level technology with well-defined business goals and sales and marketing applications fueled by keen intelligence. We have a compelling offering to accomplish just that with Microsoft Dynamics 365. Get in touch with our representative to request a demo for Microsoft Dynamics 365 for Sales & Microsoft Dynamics 365 for Marketing Blog Reference : https://cloudblogs.microsoft.com/dynamics365/bdm/2019/09/19/turn-prospects-into-engaged-customers-with-intelligent-sales-and-marketing/[/vc_column_text][/vc_column][/vc_row]

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Slash costs in your restaurant with the right software system

Restaurant Management ERP /

[vc_row][vc_column][vc_column_text]How do you manage costs in your restaurant business? Are you operating as efficiently as you could be? We know how difficult it can be to maintain optimal efficiency and make money in a time of razor-thin margins and intense competition. By their very nature, restaurants are characterized by predictable, seasonal factors as well as by unpredictable ones, including changing customer preferences and fluctuating running costs. But there are ways to get a better handle of your business, helping you to plan ahead more effectively, become leaner and reduce costs in the process. For many restaurant owners, the answer lies in choosing a modern unified technology platform that provides a complete overview of your business operations from Point of Sale (POS) to back office. Indeed, research by the National Restaurant Association in the US found that over 80% of restaurants are turning to technology like online ordering and reservations and restaurant analytics to help them run their business successfully and efficiently. The same report found that four in five restaurant operators agreed that: Technology helps increase sales Technology makes their restaurant more productive Technology provides a competitive advantage. If you’re in two minds as to whether a restaurant management system could help your business grow, rather than simply cost you money, here are some specific areas in your business where the right technology can make a real difference: Optimize staff management If your staff schedules are currently handled manually, in spreadsheets or even on paper forms, you could be missing out on a trick. Staff management software has the capabilities you need to ensure rosters correspond with table bookings and helps you plan for the right amount of labor you need. The result is optimized schedules, which means you don’t have too many employees at work during quiet periods, and yet you have enough on hand to see you through the busy times. If you select a unified system for your restaurant, the staff management functionality can be part of the same platform used to manage the rest of your business. This allows you to make truly informed decisions using historic sales data and drilling down by location, day of the week and time to see patterns emerging and better determine when you will be busy or quiet. Another factor to consider is how you can use the software to keep track of your budgets and make sure you’re not paying out more than you should be. We know how difficult it can be to check and confirm the hours worked by each of your employees, especially when you are likely dealing with so many. But a staff management system can automate this for you, confirming actual hours worked are the same as those planned and highlighting any discrepancies for you to follow up on, minimizing errors and costs. With the functionality to analyze how much you are spending by employee, work code, shift and role, you can compare actual costs and performance against your business plan, and minimize unnecessary extra expenses, such as overtime. Simplify staff training In this industry, we know that workers tend to be transient – maybe you have lots of students or temporary workers on your payroll. High staff turnover can be a real pain point and loss maker for your business, especially as recruiting and training staff is both time consuming and costly. But there are ways technology can help you control this better, and reduce the costs and pain of getting new staff on board. If the systems you use are intuitive and easy for all employees to understand, you won’t have to spend as long training them on how to use them in the first place. Some retail management systems allow you to set up your POS so it mirrors your menu, making it far simpler for staff to find their way around while also helping to reduce mistakes. To simplify training even further, it could pay off to choose a system that uses a logic your staff is already familiar with. The LS Retail restaurant solutions, LS First and LS Central, are built on well-known Microsoft technology. This means new employees can be up and running quickly, as any experience with Microsoft software such as Office or Windows means they already know where to find menus and information in the system. Having one enterprise-wide platform, rather than multiple software solutions strung together, also means you only need to train your staff up once. This not only saves time and cost but gives you greater flexibility too. If you need to move staff from the bar to the restaurant floor, you can do so with ease. No extra training required to use a separate system; no time wasted. Increase table turnover and order value Is your restaurant floor running as smoothly as it could? There are some steps you can put in place to subtly speed up the process, allowing you to serve more customers without making your diners feel rushed. Mobile POS devices are a great way of doing this. As they connect your servers directly to the kitchen, kitchen staff can act on orders as soon as they are taken at the table, speeding up food preparation. Your waiters can get an alert on their POS devices when orders are ready, and they can also take payments on the device as soon as diners are ready to leave – no waiting for card readers or an available cash register. If you select the right mobile POS, your staff can also handle conversational ordering, where they take orders in the same way that customers reel them off – extra cheese on their burger and no mayo, with large chips, for example. Everything can be quickly inputted into the POS, speeding up service time and reducing errors. At the same time, because staff have all menu information right in front of them, they can improve their upselling potential by suggesting upsell items and upgrades as they take orders. Streamline kitchen operations A unified platform complete with a kitchen management system could help your restaurant serve up food more quickly and efficiently than ever. In the kitchen, having Kitchen Display System (KDS) screens connected to the

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How can Trident’s cloud platform manage your restaurant effortlessly?

Restaurant Management ERP /

[vc_row][vc_column][vc_column_text]Mortality in restaurants is a fact with several young firms shut down. What if the software could transform how restaurants are running by offering profound insights for more profit? Trident’s cloud-based restaurant management solution makes it possible by concentrating on advancing the bottom line and back-of-house productivity. Trident takes into consideration all facets of restaurant management, including Inventory Management, costing of food and beverage, purchase orders, Table Management, Billing System, Point Of Sale, Vendor Planning, Price Monitoring, Costing of Food, Menu Management, and Reporting/Analytics. Still uncertain of restaurant management technology premised on the cloud? Like the idea, but don’t know where to start? Don’t worry, we’ve covered you up. Below we will discuss how Cloud-based restaurant management software transforms the industry for seven reasons: 1) – Access information anywhere  The mobile in your pocket or a laptop with a web browser and internet access are all you need to get started. Simply download the web site’s mobile app or account. To use the app you don’t need to be in the office, live with the hassle of VPNs or private networks. 2) – No more hefty long contracts Why tie-up with a long, costly technology vendor contract and have technology that may soon be out of date? On-site technology requires long-term investments, contract service, and a much higher Total Ownership Cost. The food industry is highly unpredictable, with frequent restaurants open and close. If you’re just beginning, you probably won’t be able to commit to fall tens or even hundreds of thousands of rupees on new technology. Restaurant management technology focused on the cloud removes the need for a big upfront investment and the lower monthly cost helps you to show the ROI from day one. 3) – Flexible Payments  When cash flow is a problem for your corporation (which is a concern for most businesses), then flexible terms of payment is a big thing. You charge for your software-as-a-service (SaaS) with cloud-based restaurant management technology. For example, both month-to-month and yearly contracts are provided by some vendors. When part of the contract you are charging for, the latest technology, new functionalities and updates, infrastructure improvements, etc. are all included. 4) – Scale The advantage of SaaS is that depending on your requirements, you can simply and quickly scale up or down. Open a new site, insert your current contract and get up and running before the end of the day. You can add users, integrations, locations, new features, etc. with just a few clicks. No technician’s visits. No long cycles of implementation. No significant investment to store servers in hardware or storage. 5) – Integration with POS System The ability to easily integrate with other applications is one of the strongest strengths of cloud-based restaurant management systems. Through APIs and other methods of integration, the cloud-based restaurant management technology can communicate with each other, share the data, and provide smarter, quicker, and simpler than ever before insights through stores and systems. 6) – Security  Cloud computing is much safer than data stored on your computer or an internal database. It has advanced security checks such as two-factor authentication for logging in, deterrent controls to alert potential hackers about protections, preventive controls which make accessing the cloud information more difficult for unauthorized users, and detective controls to react to intrusion events. If anything ever occurred to your restaurant’s servers – like a flood, a fire, or a theft, you may not see that data again. Restaurant software based on the cloud often comes with built-in backup and redundancy. 7) No need of It professionals If you are on-premise managing legacy systems, you need to understand what you’re doing. From routing, safety, restoration, debugging, and so on, nobody can go into a database office and start ripping cables. You don’t need to employ an IT professional with cloud-based restaurant management technology. All you need is access to the provider of internet and software that is committed to supporting and guaranteeing your excellence. Microsoft Gold partner Trident Information Pvt Ltd grants all of the above-mentioned advantages. For getting all the advantages you can contact our experts on https://tridentinfo.com/contact/ and add a query on our website. [/vc_column_text][/vc_column][/vc_row]

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Don’t let your retail system destroy your holiday season – LS Retail

Retail ERP Software /

Holiday season trading is big business for retailers. As retailers up their efforts to draw in more shoppers and take full advantage of “the most wonderful time of the year,” it pays off to be prepared. NRF expects retailers to hire between 530,000 and 590,000 temporary workers during the holiday season, and to spend millions of dollars on window displays and marketing. But many forget one critical aspect that can make the difference between a profit-making and a loss-making season: the status of their technology. From slow e-commerce sites to out-of-stock scenarios, here are some disastrous but all-too-common seasonal-related problems that retailers face, what causes them, and what can be done to prevent them. Issue #1: Your technology can’t sustain the high volume of transactions/increased workload The cause: Tech outages can be extremely costly – but for many retailers, they are a familiar nightmare. A study by LogicMonitor found that 96% of organizations have experienced IT-related disruptions, and 10% of organizations have had 10 or more outages in a three-year period. Common causes of down systems include network failure, usage spikes, human error, software malfunction, hardware failure and third-party outages. An increasingly common cause of outages are disconnected legacy software systems. “One of the issues for some retailers is the fact that systems are, in fact, a patchwork of different technologies and functions added over time,” Neil Saunders, managing director of GlobalData, said to RetailWire. “As the demand put on them increases, they occasionally fall over. For others, it can be about capacity – which is why a lot of retailers have failures at peak times such as Black Friday.” The solution: Retailers should look to replace their technology siloes, which are complex to maintain and costly to support, with a single retail system. A unified system can provide them with a complete overview of their business and all its data. On top of that, the technology is delivered by a single provider, which means full support, and simpler and quicker upgrades. “The solution is unified commerce, one version of software servicing all channels,” retail industry thought leader Ken Morris said in the RetailWire roundtable. “Until retailers wake up and embrace this vision, we will continue to see these types of outages as it is almost impossible to keep this multi-tiered Frankenstein’s Monster running without more people or less complexity.” Issue #2: Part of your system goes down, and you can’t promptly pinpoint which part, or you don’t have the resources to fix it quickly The cause: Again, the cause are ageing, disconnected systems unable to communicate with each other, with unsupported hardware and software. Outdated tech will complicate the day-to-day running of your organization and put a strain on your resources. On top of that, if a part fails, it can be extremely hard to identify where your system is down. Without knowing what to fix or when the disconnection happened, how can you get your system back up and running, and minimize disruption to your business? One of our clients, discount fashion retailer Gallo Clothing, faced this exact scenario one Christmas eve – its busiest sales day of the year. The store was full of shoppers when suddenly the cash registers stopped working. Gallo’s systems had stopped communicating with each other, but where had the glitch happened? The company couldn’t identify and fix the problem straight away, so managers instructed staff to process all transactions manually. With cashiers forced to write every item and price and calculate the total for every single shopper down, each sales transaction became painfully slow, and the queues grew longer and longer. Customers began to complain, and others left the store to shop elsewhere. Some never returned, unwilling to give the business another chance. The solution: Retailers no longer need to put up with unreliable, siloed software systems that threaten the smooth running of the business. But they must be willing to invest in their future, rather than patching up old systems and hoping they won’t fail when they need them most. “Retailers have spent years not spending enough on technology and building a robust future-proof architecture,” roundtable panelist Oliver Guy said to RetailWire. The good news is that modern, unified commerce technology platforms aren’t as expensive as retailers may think, and they can also deliver a fast return on investment. Gallo Clothing now uses LS Retail technology as the foundation for its businesses. Not only has it not experienced any issues since the implementation of the solution, but it has also achieved record profits. The company says it’s because the system is so fast and efficient. Gallo’s president told us: “In the years since implementing the LS Retail software, we’ve seen more customers, sold more products and had much shorter lines.” Issue #3: You can’t react fast enough to customer demand, and end up disappointing customers with out-of-stock items The cause: Out of stock items are one of consumers’ biggest gripes. They’re also hugely damaging to a retailer’s bottom line. The “Out of stock, out of luck” study by global research and advisory firm IHL Group found that retailers are missing out on nearly US$1 trillion in sales because of out-of-stock items. And almost a third of shoppers ended up turning to Amazon when the product they wanted wasn’t in stock at their local store Many retailers admit that the reason they experience out-of-stock scenarios is because they don’t have a complete view of their inventory, their data is unreliable, and they lack the tools to analyze their data and make accurate forecasts. The solution: You can no longer get by with running weekly or even daily reports to keep track of their business. Today, you need a real-time view –  especially during busy trading periods. Luxury fashion retailer Club 21|Armani Exchange gained this visibility when they upgraded their financial, admin, warehouse management, buying & merchandising, CRM and POS systems to a single software environment. Clare Vella, retail director, told us about the first Black Friday after implementing their new LS Retail software. “It was 10pm on Friday evening. We were watching the sales hourly, and one store was seeing an enhanced level of

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How Modern POS Can Help You to Boost Productivity of Your Restaurant

Retail POS Solution /

[vc_row][vc_column][vc_column_text]Nearly a quarter of dining owners and managers who have not updated their core restaurant POS software over the previous year intend to do so over the coming 12 months, based on new research. If you are in this class, how can you ensure that you select the appropriate technology and make the most of your investment? Your POS device is your business’s pulse, and it’s a big and risky thing to replace it. That’s why so many restaurants are stuck to outdated cash registers and obsolete POS systems. Even after considering the limitations of your existing system, you don’t want to experience the trouble of a total overhaul of software and you’re hesitant to make a huge investment without knowing what the return on investment is. However, odds are, your old tech is diminishing your business and keep you behind worse than you know. But where are you going to begin? You need a new POS that is designed to meet your unique business needs. The correct solution could fully change the way your employees work, providing productivity returns – and even an employee’s job satisfaction. If you model your POS system correctly, the productivity of your dining floor could be improved by at least 20 percent. Now the main question is how? We’ll tell you in the following context. 1-) POS which simulates your menu Arrange and display every food product from your stock including modifiers, in your POS, based on how consumers view it on the menu and make life a lot easier for your employees. They will be able to handle communicative instructions, where they can take orders in the same way that customers reel them off. No mayo and extra sweet onion sauce? No issue. You can set up your system to allow your employees to spend more time conversing with your consumers instead of modifying orders and browsing a user interface to discover customized alternatives. We have collaborated with a large restaurant chain that saw efficiencies on the restaurant floor improve by as much as 40% because their workers use a POS system that matches the menu. After its deployment, they can manage requests for orders quicker. Customers are happy because they get great service, as well as being faster in and out of their seats. 2) Color-coded sections  So you’ve arranged your POS just like your menu. You will make the system much simpler for your employees by having a colour code for each course. Orange starters, Pink paws, and Yellow desserts. And you could even break this down by getting color-coded parts in your courses. With such colour signs (which can be set as grayscale for all those who are visually impaired), employees will be able to flit between courses in less time and see all the different options for every menu item simply. Having your POS menu in this clean and descriptive manner will enable your employees to focus on delivering good customer service and enable them to work more effectively as well.  3) Flexibility in seating and payment  A group of guests enters your restaurant. They reserved seats online beforehand. The workers will easily review their booking information on the POS, which includes details of food allergies and dietary requirements criteria and make them seated quickly. Nearby, they recognize their colleagues at different tables putting their orders. They request if they can eat together with their food served at the same time. No issue, Due to the way the table management operates, your employees can effectively use the built-in seating application to shift diners around and feed information into the kitchen in real-time to ensure that their food order is in the right queue and that all meals come together. Now they want to pay, and in various ways, they want to split the bill. Some choose to pay for their shared bottle of champagne and others need to pay for their beverages. Once again, the employees can meet their needs using the intuitively built POS, conveniently dividing the expense of the bill appropriately, enabling for gratuity and taking taxes into account directly. No errors, no trouble.  4) Centralized POS System Role-adjusted, permission-controlled user interfaces that all tap into the same central system ensures that your employees can effectively communicate with just some taps of the monitor and access the information they require. If everyone works from a single source of truth, you can enable them to work more efficiently and enable them to concentrate on the task in hand. If the POS is part of a centralized system, supervisors can obtain the important information which they need to get the overall idea of business and recognize organizational weaknesses and strengths to take an initiative, quickly. Contact us to find out how we can help you redesign your POS and your business to be more successful. We will be delighted to demonstrate you what our complete solution Dynamic 365 for restaurant management,  could do for you.[/vc_column_text][/vc_column][/vc_row]

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