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After Implementation Support: The Ultimate Test of a Software Vendor   

When you are running a business, one of the major concerns of any business is to minimize the downside. Keep in mind that no system is made perfectly. Even a system time Microsoft Dynamics Business Central needs a post-go-live support system. It is mandatory to maintain operational fluency throughout the year. Hence, if you are implementing Business Central, it is recommended to choose Business Central Implementation Partner who provides after implementation support services. Even though it might seem cheaper at first but can cost you more than the whole process if your system passes out, and you have no support left.   In a year-long process, it is assumable that you have to have ongoing involvement at every stage of the business. From engaging on-site to hosting daily progress calls with customers to handling shipments all by yourself. Facing a downtime at this time can lead to fatalities. Therefore, your service provider must provide both on and off-the-job support post software implementation.   Importance of Post Go-Live Support from an Expert  As we have discussed earlier, some unforeseen issues can surface after go-live. After implementation, support can help you address those issues, and the support team applies different tactics to get rid of them. Besides, it also ensures the following benefits:   Expertise: Having a consultant that is well-versed with your requirements pays back three-fold. Therefore, make sure your vendor is an expert in the industry you are in and has a robust record of accomplishment.   Post Implementation Review: Your vendor performs a Gap Analysis to make sure that the organizational goals are successfully met. In case there are gaps, your support partner can use their expertise to fill them.   Resolve Complex Issues: You may not realize, but sometimes an outside perspective can help you look at your issues from a unique perspective. An expert support solution carefully observes, defines, and understands the nature of problems while identifying the ideal solution.   Cross-Training: An elaborate system coaching and training helps users as well as admins to self-support the system. This way you can save a ton of your time and maintain the business’s fluency.  Data Conversion: As your business scales, your system will need to change itself too. A consistent support partner will help you with ongoing data conversions and needs.  Saves a Good Chunk of Money: having expert support at back ensures no downtime, without you having to lose money due to unnecessary hindrances. You can attain an ongoing streamlined business especially if you implement scalable and flexible software like Microsoft Dynamics Business Central. How to Identify the Right Vendor  For your business to have an amazing post-go-live experience, it is up to the vendor to deliver a streamlined transition between the technical support and the implementation team. Now you must be wondering how you can spot the best vendor for the implementation. It is simple, an ideal vendor does these six things while making the entire process less stressful:   Initially in the project: at this phase, the vendor will explain how they are going to handle the after-implementation support in the first few meetings with your firm. The vendor should explain the project plan as well as the support plan.   As go-live advances: post-go-live, it will revisit the process while reminding your employees of the upcoming transformations and allowing them to ask questions accordingly to be prepared.   Clarifies the support segments: it will illuminate the jobs handled by each team i.e., the customer technical support team and implementation team, and the duration they will be available for. As soon as the vendor is cleared about the division, your business is ready for the forthcoming transitions.   Knowledge transfer: It conducts a knowledge transfer between the technical support and the implementation team (if applicable). As the implementation team is on the verge of finishing the project, members deliver all the necessary documents to the technical support staff while ensuring an overview of the software.   Introduces technical support to your organization: It holds a meeting to introduce technical support to your business. This way your employees can get an overview of the services offered by the tech support, while elaborating on functionalities of the tech support, for instance: how tickets are assigned, clarifies the right time to log tickets with the tech support instead of the implementation team, and so on.   Process of tackling hindrances: It declares its methods to deal with post-go-live issues. If the implementation team tries to help your team by solving some of the issues instead of all of them, your team might get confused about whom to approach next. Hence, it is better to address their methods beforehand.   Make sure you look for a vendor possessing all the qualities mentioned above. It is essential to have post-go-live support at your back to prevent downtime and losses. If you are looking for a vendor with a strong track record and great support services, you may contact Trident Information system, we are the Gold Business Central Partner. With a massive team of experts, we ensure excellent Support for Microsoft Dynamics Business Central.  

After Implementation Support: The Ultimate Test of a Software Vendor    Read More »

How can Microsoft Business Central Transform Your Business Exponentially? 

Microsoft Dynamics 365 Implementation can provide a range of functionalities for different business sizes, Microsoft Business Central is one of them. It is a cloud-based ERP (Enterprise Resource Planning) system combined with Customer Relationship Management facilities. Therefore, it allows you to streamline your supply chain while managing customer data side by side under the same platform.   All in all, it is a complete all-in-one software solution that streamlines your business under the same umbrella. As a part of D365, it can not only function as a stand-alone system but also integrate with different Microsoft applications such as Office 365, teams, etc.   Initially, it was known as Microsoft Dynamics NAV which was an on-premise solution, but now it is called Business Central, a cloud-based, much-updated version that is now better preferred as compared to Navision. More businesses are moving towards NAV to BC Upgrade.   Indeed, its better flexibility and exponent potential to support a scaling business is one of the reasons. However, one reason that is getting businesspeople to give up on NAV and adopt BC is the termination of Navision’s Support. While the current Navision versions are still mainstreamed till January 2023, the older versions are already out of support.    How Business Central Transforms Your Business?  Business Central ensures “n” number of benefits to your business. It is a cloud-based ERP plus CRM (Customer Relationship Manager) system that ensures complete business management functionalities to streamline your organizational operations. We have rounded up some benefits of business central which help you transform your business environment into a more convenient and smoother place.   #1 Low-Cost Ownership   Small to medium-sized businesses keep tabs on each penny they spend. With Microsoft Business Central you can keep your costs low while leveraging all the benefits of cloud ERP like low infrastructure investment and no upgrade cost. Apart from this, you can get a monthly subscription-based licensing, which means you no longer have to spend a fortune on a fixed upfront cost, you can be as flexible as you want. You also no longer need servers, dedicated IT teams, management resources, or any other cost to implement Business Central. You can use Business Central and get it going right away!  #2 Embrace a Single Source of Truth   Dynamics Business Central also creates a single source of truth: which means you no longer have to rely on disparate systems but a centralized system that stores your data and constantly updates it in real-time. You and your employees can access data at the same time and make the necessary decisions. The data will be presented in actionable dashboards that are easy to understand. By using integrated data across sales, purchases, accounting, and inventory, you can make better decisions and eventually transform your business.   #3 Experience ERP and CRM Under the Same Platform  Apart from being ERP software, it also takes care of your Customer Relationship while ensuring a robust and solidified integration with customers. It tracks each interaction and gives insights on cross-sell, upsell, renewal opportunities throughout your sales cycle. It also lets you generate offers and discounts for customers. In terms of customer experience, you can easily address after-sales issues and customer returns, service repairs as well as track repair details while seamlessly responding to their inquiries.   #4 Data Security  Dynamics Business Central ensures your business enterprise-level security. Being a cloud-based solution, it already has in-built features which make sure your data is backed up and securely stored. Various functionalities such as authentications, authorization, data encryption, and auditing help you secure your business applications. It also makes sure your business is compliant if you are operating your business globally. This software lets users adjust settings to collect and store data according to local laws.   #5 Flexible and Scalable  One of the major advantages of Microsoft Business Central is its flexibility and capability to scale with your business. Credits to cloud technology, your data is now more easily accessible to you and your employees. It allows you to run your business virtually from anywhere, anytime from the device of your choice. This is especially beneficial in this age where businesses are shifting towards the remote work approach.   If you are looking for a Microsoft Dynamics 365 Implementation partner, contact Trident Information Systems. Reinforced with a massive team of experts, we have accomplished a robust track of accomplishments. We are a Gold Microsoft Partner and have won several awards so far. Contact us for further information. 

How can Microsoft Business Central Transform Your Business Exponentially?  Read More »

How to Optimize Transportation and Logistics with Microsoft Dynamics 365? 

Need an ideal solution to manage your transportation and logistics? Dynamics 365 for Logistics is just for you. This Logistics Software showers tremendous benefits like routing, vehicle tracking, temperature tracking, and warehousing within a unified platform. You can identify vendors and routings to cover inbound and outbound orders or get the cheapest shipping rates.   Cutting Transportation costs holds the top position as far as the logistics industry is concerned, other pain points do not add any less to the challenges. Dynamics 365 for Logistics Optimizes offers solutions to bust pain points such as:    Fuel Costs: when it comes to cost-cutting, fuel cost is the major concern of all time. Increased fuel rates add up to higher transportation costs and escalate surcharges, resulting in hiked freight rates and other included charges.   Economic Crisis: Hyped fuel prices bring greater credit issues and raise inflationary demands that take a greater toll on an economy. The industry is mounted by complying with regulations, additional capacity, and declining demands with the increase in key cost centers.   Technological Issues: Even though this industry recognizes the need for advanced technology, business owners fail to find the right solution to manage their transportation and logistics. Most of them either work in silos or adopt multiple software, which might even complicate their operations.   Why Microsoft Dynamics 365 is the perfect solution for Your Transportation or logistics business?  Work smarter and embrace greater flexibility in your daily operations. With a suitable service provider, having over a decade of experience such as Trident Information Systems, you can easily plan routes and identify vendors for inbound and outbound orders. Apart from this, you can claim other benefits like:   Efficient Inbound and Outbound Planning   As soon as you are in the game, you cannot avoid extreme pricing. Therefore, it becomes even more essential to drive down your operational costs by enhancing inbound and outbound operations. Dynamics 365 for Logistics helps in optimizing the shipping process when you order items from the vendors and transfer them to the end customers. Get end-to-end visibility from order to payment, claim substantial lead time reduction and enhance the overall manufacturing process.   On-Time Delivery   When you have an item to accept or dispatch from/to the vendor or customer, you get multiple shipping options on your plate which show up with delivery restrictions such as delivery time, costs, or distance. With Dynamics 365 for Logistics you can ensure timely delivery no matter what route you choose. It identifies all the factors that have a direct or indirect impact on the final delivery and ensures the fastest route possible.  Real-Time Visibility  Transportation management exceeds transportation concerns and includes real-time visibility into the entire order and delivery process to every individual who needs it, from procurement, production scheduling, warehousing to supply chain and staff. Real-time visibility classified under individual departments within a unified platform helps you cut costs and make more logical decisions. Apart from this, you can use this data to fill the process gaps causing variability in the supply chain.   Warehouse management  Integrate supply chain with Microsoft Dynamics 365 and stay agile while receiving, picking, staging, and loading. Cut down on excess inventory and get visibility when the item was shipped, how much was shipped, and when it will arrive in real-time. End-to-end data on orders and shipments help you plan and maintain optimum inventory levels.   Accurate Replenishment  Inventory replenishment is one of the most crucial operations in transportation management. Dynamics 365 for Logistics this task and allows you to set up replenishment strategies based on the minimum/maximum criteria. Identify when you need to add more inventory as soon as it hits the minimum level. Additionally, you can also set up demand-driven replenishments.   Yard and Terminal Management  With Microsoft Dynamics 365, you can eliminate manual processing that slows your progress down. Get real-time visibility in your yard and terminal to minimize waiting times, increase outputs and reinforce regulations. Claim a secured, safe, and optimally productive yard.   Spot The Most Appropriate Carrier   With cutting-edge business intelligence, access the large network of suppliers and carriers existing right now. Browse through thousands of vendors and suppliers and pick up the one that suits you the best. Get a unified view of all carriers and identify where they stand against one another, also analyze their performance over time.   Why Would You Choose Trident Amongst All the Partners?  Trident Information Systems being the gold partner of Microsoft Dynamics 365 boasts decades of experience with various transportation and logistics firms. We research your business and assemble tools to customize the perfect solution. We assist in managing schedules, analysis, errors, integrations, capacity plans, and workflow.   Trident’s Logistics suite includes Rail Operations, Yard Management, transportation management, warehouse management, billing solutions, and fleet management. Additionally, this suite collaborates with our globally recognized HCM and Finance Modules. It integrates with your organization’s operational aspects and provides a smooth workflow.  

How to Optimize Transportation and Logistics with Microsoft Dynamics 365?  Read More »

Cost Cutting Tips for a Greater Profit Margin with LS Retail  

When it comes to cost-cutting, many retailers might find it hard to process it without Retail ERP Software. Look for unified Retail Management Software that encompasses each area impacting immensely on costing like inventory management, warehousing, supply chain management, and so on.   As a retailer, costing is supposed to be on the radar. It depicts how well your business is doing and what changes you need to implement to avoid costing challenges. It is a matrix that needs to evolve consistently.   LS central is an extension to Microsoft Dynamics for Retail Industry offering a complete suite for retail business management. Hence busting common challenges retailers encounter such as:  Lack of Visibility: Visibility is the most important part when it comes to cost-cutting, lack of real-time data can lead to some confusion and drive over or under inventory purchase. It makes it harder to identify areas where you can potentially cut costs and lead to waste.   Competition: Neck-to-neck competition in retail is obvious. Due to many contenders and constantly changing customer demands. Everyone is striving to be better than one another. Adopting technologies to upgrade their services and get ahead of the crowd.  Brand Positioning: having an appropriate pricing strategy goes hand in hand with how you want to position your brand in the market. Sometimes it gets a little tricky since the customer can take it otherwise. For instance, lowering prices can leave an impression of having inferior quality, and the buyer does not take it seriously.   Improper Discount Planning: discounts must be planned very carefully. Indeed, they can drive customers in. However, sometimes it can turn the tables around. Stock clearance sales are ideal for discount implementation, but improper discount planning can lead to product quality suspicions. You might also end up drawing a discount-driven crowd or customers that do not provide repeated business.   How To Cut Costs and Boost Profit with LS Retail?  LS Retail is a Retail Management Software and an extension to Dynamics 365 for retail which provides a dynamic environment required to run a retail business. Manage your business centrally and get real-time visibility, keep tabs on your inventory and avoid overstocking. Embrace its features to reap maximum benefits   Centrally Manage Your Retail Business   Whether you run a single shop or own a multi-complex, it is of no concern. Have real-time visibility and control over your retail business with a Unified Retail Management Software. With automation, plan costing, and product pricing with accurate data analysis. Manage your business even if you have different chains in distinct locations. Ensure a free flow of information, save time, efforts, and costs which you would have otherwise on manually doing everything.   Cut Operational Costs with Mobile POS   Adopting a unified mobile POS that integrates sales, marketing, and inventory within a unified Retail Management Software can save you much more than a sole purpose POS. Apart from that, cut down on overtime and excess staff as much as you can. Avoid using tissues, extra bags, and excess packing as much as possible. A mobile POS helps you automate tasks as much as possible. You no longer must fill in data repeatedly. Most of the recurring transactions are automated, sparing your staff enough time to spend their efforts on other productive activities.   Get Real-Time Visibility  LS Retail provides The Best Retail Management Software you get real-time visibility essential to identify cost-cutting areas and strategize profit-boosting ways. Identify if you are overstocking your inventory. check if your technology has become obsolete and needs an upgrade. Spot operational areas are working insufficiently and need attention. Get real-time market analysis and figure out what is in demand, see if you are not excessively stocking the inventory that is not in demand.   Be Fast and Flexible with Omni-Channel   The Omnichannel provides enough flexibility for the customers to order a product online if available. They can review various products at the same time and decide whether they want it delivered to their home or would like to pick it up. Empowering your staff with a mobile POS leads to more flexible payment processing and better assistance to the customer regarding purchasing a product. Even if the staff is busy enough to process payments, the customers can still help themselves with self-checkout.   Utilize Predictive Analysis   Optimize accurate demand forecast analysis and generate better replenishment strategies. Cut time and efforts on order processing with rapid facilities, scan-based receiving and automatic put away, and inventory counts. This helps enhance store floor accuracy and improve overall store performance. You minimize waste and add up to the profit.   Generate Smart Loyalty Programs   Microsoft Dynamics 365 for Retail extension helps generate offers, deals, loyalty programs, and so on. Strategize discounts more smartly with accurate data analysis targeting customer behavior. Identify the right opportunity to launch a specific deal. Ensure customers provide repeated business.   Identify Waste Patterns    Identify the waste patterns and make necessary adjustments. Spot items that are not much in demand or not in demand at all. Reduce manual work and encourage your staff to optimize automation as much as possible. With a Retail Management Software you can get customer sales reports, manage inventory and identify the right product mix to meet the sales goals. Cut costs and save time with replenishment and standard stocks.  Select the Right Implementation Partner  Being stuck with the wrong implementation partner can cause you some serious financial damage. Not being careful enough can lead you to the hidden cost trap. Since this partnership lasts for up to five years, be careful with who you tie up. An ideal implementation partner keeps things crystal clear about their services right from the start. It is recommended to choose someone with years of experience and happy clientage.   Cost-cutting and boosting profit margin get easier with automation. Having a suitable Retail ERP Software such as LS Retail does the job perfectly. A complete suite offering every necessary tool within the same environment can not only optimize business operations but also cut unnecessary costs, giving your business a profit boost. Choose a

Cost Cutting Tips for a Greater Profit Margin with LS Retail   Read More »

Is Dynamics Business Central Ideal for Your Small to Medium Manufacturing Business? 

Microsoft Business Central is one of the best ERPs (Enterprise Resource Planning) for SMBs. All you have to do is look for the right Business Central Implementation Partner. If you run a small to medium manufacturing business, you may very well understand the need to remain competitive and agile in the market. Manufacturers are urged to respond as quickly as possible to meet customer demands. Failing to do so can cause them huge problems, especially for small to medium-sized manufacturers whose outputs depend upon how efficiently they fulfil their customers’ orders. In order to keep your operations running, you may as well take a look at the technology you are using right now. Is it capable enough to fulfil your business requirements? Are you working on disparate systems to track and maintain data?   Considering business management, SMBs generally fall under three categories: first, where they use a legacy business management system, that neither scales nor is agile nor requires a lot of workarounds. In the second category, they might be using an entry-level business management solution that comprises a lot of manual efforts and third-party solutions. And in the third category, they might own a small warehouse and do not have a dedicated software solution at all.   The matter of fact is that no business is small enough for a solution that ensures more flexible, efficient, scalable, and agile business management. Microsoft Business Central is one such solution that can help a business attain a streamlined environment to efficiently carry out their tasks while automating monotonous and manual areas and leaving enough time for your workforce to engage in more output-oriented activities.   Business Central for Manufacturing Features   Microsoft Dynamics Business Central is a cloud-based ERP (Enterprise Resource Planning) software that collects and connects data from different areas of your business while presenting it in holistic actionable reports crucial for further decision making. Furthermore, it allows your team to access every critical data relevant to them, be it about production, quotes, and routing. Having a 365-degree view over their business, business owners can cohesively manage their business.   Some of its features include but are not limited to:    Production Orders: It allows the user to create production orders like firm planned, released, and generally planned orders. Once you have created one, you may calculate net requirements.   Production Bill of Materials: You can create and manage bills of materials as well as calculate their standard costs. With the Production BOM (Bill of Materials), you can track input quantities either by dimensions or quantities.   Machine Centers: It is a great resource management tool as it allows you to manage your Machine capacity and other production resources. It calculates its efficiency and encourages you to plan and manage them more efficiently.    Capacity Planning: More than one machine can be integrated with the work center while helping the user manage shift capacity.    Supply Planning: the user can efficiently plan material requirements according to demands including purchase orders, automatic production orders, action messages for balancing supply chain and demand more quickly.   Agile Manufacturing: this allows you to process agile manufacturing, capacity planning, and supply planning modules.    Sales and Inventory Forecasting: The user can get insights into expected sales and potential stock-outs. It is an intelligent system that benefits you to optimize historical data and manage stock. Based on the forecast, the system may as well assist generate replenishment requests for vendors.   How Does Microsoft Business Central Benefit Your Small Manufacturing Business?   Apart from the manufacturing module, D365 Business Central’s key features include functionality for project management, supply chain management, HR management, financial management, and so on. Being a cloud-based solution Business Central ensures enough flexibility for businesses to scale and pull back as they need. The user pays as needed.  Reduces Costs and Streamline Businesses  It becomes a lot easier with Microsoft Business Central to track inventory in real-time. You can easily check how many items you have in stock and how many you are going to need. The real-time insights into your inventory drive better planning and decision-making. You can even use intelligence to accurately predict when you are about to fall short of inventory.   Streamlines Business Operations and Cuts Costs   As you have all your data in a single source, your business can level up in terms of performance. In other words, if a production manager makes certain changes in the plan, the same update will be accessible to the team at the same time hence encouraging them to take necessary actions and perform better. Similarly, sales forecasts can drive production plans, hence generating more efficiency as each department works hand in hand and boosts productivity.   Centralized Production data to get more insights   Having a single source of data can help you analyze ongoing trends in your business, thanks to its built-in business intelligence capabilities. Furthermore, by accumulating data on supply chain, production, product performance, and inventory, you can boost customer experience by delivering better products and customer services.    Boost Product Quality   It also enables you to set up a system that monitors the product quality status. By providing real-time reports on reports, shifts, components, etc., you can certainly deliver only high-quality products to customers.   Cuts Production Time   You can save production time by recording special requirements in a bill of material while optimizing it straight from the sales order and sales quotation without having to waste your time on back-and-forth emails.  All and all, we can conclude that Microsoft Business Central is one of the ideal solutions for SMB manufacturing businesses. If you wish to explore more of its features, you can check out our page. Furthermore, if you are looking for a Business Central Implementation Partner, you may as well contact us. We provide a free demonstration, so you can build trust in our services and make the right decision. Contact us for further information.  

Is Dynamics Business Central Ideal for Your Small to Medium Manufacturing Business?  Read More »

5 Reasons Your Business Needs an ERP System  

If you have been thinking about whether it is right to implement an ERP system for your business, you may sit down, take a moment, and evaluate all the key processes that keep your business going. Be it inventory, or order management, customer relationship management, accounting, and so forth. Various businesses these days are inclining towards the idea of Business Central Implementation. However, many times they are unable to get the right Business Central Partner due to lack of research and ignorance towards other critical factors.   Every business is unique: everyone has different requirements. However, companies that benefit from ERP systems have faced similar issues. Look if you are facing the same issue. Consider if your business is running efficiently enough or you need more robust technology. Do you have definite insights into your business or are you relying on guesswork? Do you have to spend too much time at the back office or admin work?  To be simple, an ERP system integrates all the distinct functions necessary for your business under the same platform. Therefore, streamlining business processes and storing data across the entire business.   #1: You have Distinct Systems for Different Operations   Take some time and contemplate how your employees are tracking and recording data. Do they use one system for accounts receivable and payable, and another for sales and record customer data in a separate system? Are they implementing those time-sucking manual tracking and recording of data? Does your warehouse use completely different software?   When you run different back and front-office operations on different systems, it can hamper the key processes that are meant to help your business run smoothly. Without accurate data on sales, inventor management can face negative impacts. It is even riskier than guessing and filling requirements. While a lack of the latest information from accounting can cripple the whole budget.   An ERP system integrates different systems on the same platform and hence your business relies on a sole source of information. Relying on one source of data cuts time makes business processes smoother while eliminating data logjams. It helps a business make more logical data-driven decisions.   #2: It is Hard for You to Access Your Business Data  What if someone asks you about your business’s average sales margin, sales per day, or sales to date? How long would it take to grope the information? What about the key performance metrics? If you are working in silos and have recorded such data on different systems, it is most likely to eat too much of your time.   Businesses these days are embracing faster speed, and therefore displaying an urge for faster data accessibility. You need to access real-time and the latest data quickly for better decision making, while your employees need data relevant to their tasks quickly to show more efficiency.   With an ERP system, you can get a holistic view of your business at any given time, while your staff can grab data relevant to them and carry out their jobs. For instance, your sales employees must have access to customers’ transaction history to boost renewal rates more proactively while increasing upselling and cross-selling.   #3: If your Sales and Customer Experience are Afflicted  As soon as a business grows, one of the main challenges includes inventory management. Poor inventory management might create catastrophes in your business, not to mention hampering your reputation.   Imagine how embarrassing it can get if you cannot tell the customer if their order has been dispatched. This situation is most likely to occur if you maintain records in different systems. For instance, if you run out of products in demand, you will have to put your sales on standby until the next shipment arrives.   With an ERP system, you and your employees can access the same last-up-to-the-minute information. Your customer care executives must be able to efficiently help the customer with every relevant information they need. Be it payment status, shipping status, refunds, services issues, and so on without having to cut the line and check for the details. Better yet, you can empower customers to go online, check their account, and view status information.   #4: If It Takes Too Long to Manage Accounts   One thing that depicts the need for an ERP system is your accounting department. How are your accounting employees managing their tasks? Are they relying on paper-based sales orders and invoices? Do they take hours at the end of every week to manually enter them into different systems? If yes, it is time to consider an ERP system.   And the same goes for financial recording: does it take ages to reconcile financial data throughout systems and endless spreadsheets? Why would you waste so much time when you can do it easily with an ERP system?   Once you implement an ERP system, you no longer must engage your staff in monotonous and manual activities. You can assign them more predictive jobs and boost business productivity.  #5 You Have a Complex IT Infrastructure   One of the biggest challenges of having disparate systems is managing their IT infrastructure. System customization, integration, and maintenance with patches and upgrades can give you nightmares.  If you are running on-premises, the maintenance can become even worse. Legacy business software upgrades can cause more difficulties than they are worth. With an on-premise upgrade, older modifications erase and must undergo the modification process all over again.   It is always wiser to get a cloud-based ERP like Microsoft Dynamics Business Central. Business Central Implementation gives the agility and flexibility to comply with your growing business needs. This is why picking the right ERP provider is mandatory. Trident Information Systems is a Gold Microsoft Dynamics 365 Implementation Partner who has served numerous business ventures so far. With a massive team of experts and a robust track of accomplishments, we have won several awards. If you are looking for an implementation partner, contact us.  

5 Reasons Your Business Needs an ERP System   Read More »

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper? 

Cloud ERP like Microsoft Business Central is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Business Central Upgrade.  Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution.  The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors.   Factors Impacting Cloud ERP Costs  Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs.   Hardware and Server Cost   When you have a cloud-based solution like  Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years  Licensing Fees  When it comes to the cloud-based ERP (Enterprise Resource Planning) systems like  Microsoft Business Central, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price.   Customization   A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade.  Maintenance and Upgrades  In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology.   However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance.   Scalability   Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware.   Integrations   You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource.   Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information

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The Importance of Omni Channel Management in Restaurant and Foodservice.

Ensure a seamless journey to your customers and let them place orders from the channel of their choice. Integrate every channel and manage them centrally with an ERP for Hospitality, such as LS Retail: one of the best Hospitality ERP Software. Omnichannel was once believed to be used by only retailers focusing on consistent customer experience throughout various channels: Brick and mortar, direct and wholesale. However, many people overlook its importance in the restaurant industry since it operates quite differently than retail. Nevertheless, restaurants and other foodservice providers operate on different channels and can tremendously benefit from it.   Why an Omni Channel Restaurant Strategy?  The Restaurant industry is transforming, and so are their needs, a good Restaurant Management Software can help keeping-up with the transformation. Today’s consumers want to order their fast food from anywhere and at any time. It is imperative, and not optional that the customer experience is seamless and connected. Those consumer needs are driving the omnichannel trend. For restaurants, that means providing their customers with multiple ways to order, pay, and receive their meals.  Restaurant operators are now recognizing its importance in their industry. They are acknowledging the importance of being visible to new customers while embracing multiple channels and hence adopt a wise multi-channel management system i.e., Omni Channel. This is the same reason an eCommerce retailer decides to have a concrete shop to reach more customers. Be it via enhanced delivery options, a non-traditional and pop-up unit, food trucks, or any other medium, restaurants are reaching more customers through different channels.   How does Omni Channel Management Help the Restaurant and Foodservice Business?  Customers demand more convenience as soon as they get in touch with your restaurant. It is up to you to offer a continuous brand image and customer experience both online and offline for pick-ups, dine-in, takeout throughout devices. With such efforts, the customer feels looked after and gets a consistent experience. Given below are the few benefits of proper Omni-channel management for your restaurant business:  Central Control for Multiple Locations  With LS Retail Hospitality’s Omni Channel Management, control all your food channels centrally from the head office. Set up menu items, recipes, meal deals, and modifiers. The system replicates data and transmits it throughout the Restaurants, automatically allowing you to manage POS (point of sale) terminals and staff from headquarters. Being one of the Best Software for Restaurant, it offers multiple tools within the same platform which many of the other Restaurant Management Software fail to offer.   A Greater Reach   The more channels your restaurant has, the bigger the audience you can reach. Consider how many additional consumers you could reach if you started offering delivery, takeout, or a drive through.   In the delivery space, you can choose to collaborate with a third-party service provider, already having a large customer base such as Uber Eats, Takeaway.com, Deliveroo, etc. ERP for Hospitality such as LS Retail itself can manage your delivery and online ordering operation more efficiently.  Free Flow of Information   Integrate omnichannel the correct way with your ERP for Hospitality: POS or food delivery apps. As soon as you are onboard new customers on your POS, you can simply collect their data and optimize it to generate loyalty programs.   As you integrate more channels you start collecting new data from new sources. If used correctly, you can understand your customers’ behavior and identify new methods to serve them better.   Improving data flow also enhances your efficiency from the front office to the back office. When you have efficient technology and clean data, you might as well take care of your staff better. Hence, encouraging them to become more efficient.   Improved Customer Experience   Providing a consistent Brand Image and streamlining customer experience is what Omnichannel experience is all about. The main objective of this approach is to create a seamless customer experience throughout all the channels and touchpoints, treating them the same irrespective of the location they placed an order. This fosters brand loyalty and repeated business.   Aligning all your channels not only streamlines the user experience but is also an asset to customer service and support. Your support team can extract your customer’s records on interactions, issues, and orders in real-time. Hence, turning the buyer’s journey a lot easier and satisfactory.   CRM Data Optimization   You can use CRM to gather direct feedback from your customers. Similarly, you may respond swiftly to all reviews and build a personal connection with them. The best way to get repeat business is to nurture your customers. You can optimize omnichannel strategies such as email and SMS campaigns to maintain and strengthen customer relationships.   Through the right targeting and segmentation, you can access the right set of customers. Adding personalized messages such as greeting cards on their birthday, offering exclusive rewards for being a valued customer, or offering their preferred dish as an incentive. Use automated workflows to ensure you deliver these campaigns at a precise time.   Greater Flexibility   Omnichannel management helps maintain and keep track of everything throughout multiple platforms. A customer should be able to order food from any chain available near him as well as return it if not satisfied. These flexible options are available in an ERP for Hospitality to boost customer satisfaction and sales.  Studies show a customer is most likely to purchase from a business if their omnichannel works seamlessly and empowers them to make flexible choices.   With LS Retail – the Best ERP for Hospitality, you can simplify your omnichannel management and provide better flexibility to your customers.   Why Trident?  After winning multiple awards, Trident Information Systems has been recognized as a Gold Microsoft Dynamics 365 and LS retail partner since 2004 and services many restaurants and foodservice businesses so far. With our ERP for Hospitality services, 150+ resources, and technical tools, many successful restaurants have been our clients. For further queries contact us.  

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Benefits of Dynamics 365 Finance and Supply for your Business

As you may already know, D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 will no longer be available after April 12, 2022. Hence, obligating businesses to upgrade their Microsoft AX to D365 For Finance & Operation (which is also known as D365 Finance and Supply Chain Management).   Furthermore, D365 Finance and Supply Chain possess every feature and functionality that Microsoft Dynamics AX has to offer, builds upon them, and transforms into a full-fledged platform a 21st-century business need.  Dynamics AX on the other hand will soon terminate Dynamics AX Support while leaving you on your own.  While Dynamics AX is merely a desktop-based application with massive infrastructure footprints, D365 Finance and Supply Chain is a comprehensive web and cloud-based software that the user can access from anywhere on different devices whenever they want.   There is a lot of D365 For Finance & Operation has to offer, such as an Advanced user-friendly interface, web-based login, Free updates, additional integrations, better quality service, better Excel integration, LinkedIn integration, and so on.   This version has a lot to offer a business such as:   Integrations  These integrations are highly impactful for a business to understand its current situation better and project prospects. D365 Finance and Supply Chain endorses a very tight integration to Dynamics 365 products like Marketing, Sales, Service, Office, Excel, and a lot more. Via these integrations, the user can access end-to-end data in a single platform and unlock information from various sources.   Updates  As D365 For Finance & Operations is a Cloud-based system, Microsoft frequently schedules its updates and major updates twice a year, hence the user does not have to worry about being on the latest version as the update is done automatically. All you have to do is accept them and off you go.   Flexibility   Dynamics 365 Finance and Operations provides more flexibility which lets the user save money on licensing and user. Workspaces have now replaced Role Centers while allowing multiple Dynamics 365 features to be used simultaneously through tailored dashboards. The workspace makes things simpler for the user while making inexperienced users more productive.   Power BI   This is certainly one of the major additions made in D365 Finance and Supply Chain. With Power BI the user can create insightful reports inD365 interface. They can unlock and leverage crucial information and create reports instantly.   Search Capabilities   In addition, the search capabilities in the system have become even more robust while making it simpler to find needed data no matter where it is stored in the system. The strong integration to Excel enables bi-directional data importing and exporting to D365 Finance and Supply Chain Management to Excel.   Custom Extensions   This is one of the new tools. It enables product extension by constructing solutions on D365 without impacting the core coding of the application. This means adding the functionality is easier and will not harm any future upgrades.   What can D365 Finance and Supply Chain do For Your Business?  It improves financial performance by obtaining new business opportunities through centralized management and in-built analytics.   Helps meet regulations in different countries by having country-specific localizations in a single system.   Helps make smart, proactive decisions via target systems, and circumcised information, tasks, and insights relevant to certain jobs.   It adapts to systems while fulfilling unique business requirements with its expansion.   Upgrades to new releases are like a piece of cake.   Accelerates and simplifies deployment with instant-on capabilities.   Tracks assets efficiently.   Robust logistics management helps optimize goods and material flow.   Diminishes reporting errors and automates where necessary.   Gives valuable insights into every area of the supply chain through predictive analysis and Data Collection.   Improves product quality with valuable insights to resolve issues early.   Gets access to other D365 applications like Office 365, SharePoint, etc.   Supply chain automation cuts procurement costs.  Helps a business grow with D365 For Finance & Operation robust omnichannel solution.   It has an on going support system unlike Dynamics AX Support.  Bottom Line    Dynamics 365 F&O comprises all the core data and processes under the same roof while making it easier for a business to provide visibility, standardize operations and simplify compliance. The end of D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 in April 2022 is the major reason businesses need to upgrade their Dynamics AX to D365 For Finance & Operation. If you are also looking forward to the upgrade and a suitable implementation partner, you may contact Trident Information Systems who has been serving businesses for more than two decades. We have a strong record of accomplishment and a massive technical team to take care of every forthcoming business aspect. Contact us for further information.  

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Curb Food Manufacturing Wastage and Meet Quality Standards with Microsoft D365

In an industry where the margin is limited and the final product is perishable, the manufacturer needs to take certain steps to avoid wastage. Food manufacturers waste food every day in a concerning amount. Lack of proper inventory distribution, storage, and management are key drivers of food wastage. An ERP for Food Manufacturing can help manufacturers tackle wastage and comply with quality standards. Statistically, Food wastage is one of the leading causes adding to food costs and depleting revenue. Proper planning and inventory management can save your business from shutting down.   Minimizing waste can save you a fortune, adding considerable value to your profit. However, have you ever wondered about the food waste driving factors?   One of the most common factors are overbuying, spoilage, Improper Storage, and improper methods:   Overbuying is the case due to a lack of efficient demand forecast. With the inability to identify customer demands, manufacturers tend to purchase certain ingredients which are left unused for a long time.   Raw material and final products need proper storage otherwise, they can perish a lot faster than their estimated time.   Unused items left for a long time can end up getting spoiled or become unfit to consume, hence they get wasted.   Another major factor that counts is being unable to practice proper preparation techniques such as failing to get the most fruit off the grind.  Manufacturers can prevent these factors with a suitable  ERP for Food Manufacturing such as Microsoft Dynamics 365. They can forecast demand and allocate inventory better. Proper warehouse management is necessary to boost the shelf life of your raw material and finished products. Also, training your staff to adopt certain preparation methods that ensure optimum ingredient utilization can help this process significantly.   How Dynamics 365 ERP For Food Manufacturing Helps Curb Food Wastage and Comply with Quality Standards?  Microsoft Dynamics 365 is one of the leading  ERP for Food Manufacturing throughout the globe. It tracks raw material, spillage, and food waste, forecasts demand, manages warehouses, and identifies how you can meet the quality standards with minimum waste.   Demand Forecasting   You can use this  ERP for Food Manufacturing to predict independent demand orders from sales reports and dependent demand from a decoupling point for customer orders. This upgraded demand forecast is an ideal solution for master planning.  Historical transactions are transmitted to Microsoft Azure Machine Learning hosted on Azure. Since this service is not shared amongst users, it can be customized to fulfill industry-specific requirements. You can optimize the supply chain management to view and adjust forecasts and spot the Key Performance indicators (KPIs) on forecast certainty.   Inventory Management   With real-time visibility, you can manage inventory better, order, and optimize the accurate ingredient ratio. Microsoft Dynamics 365 keeps upgrading its inventory management capacities for more sophisticated supply chain tactics optimization, such as assigning series numbers and locations to different food products, inventory organization for transfer routes, added item carts, and cards creation to classify each product.   Measuring available inventory, categorizing added items, and importing zip files for item images.   Complete Automation   Dynamics 365 for Food Manufacturing ensures the best  ERP for Food Manufacturing. A Complete manufacturing automation minimizing human efforts as much as possible. Leading to a manufacturing process boost and waste reduction at the same time. For instance, adopting Automatic Visual detect detection minimizes human efforts and the scope of errors. Or automatic data analysis extracting market demands and production requirements offer quicker reports than your data analysts. sparing you enough time to use it on other productive activities.   Avoids Overproduction   Under Microsoft Dynamics  ERP for Food Manufacturing, you can purchase apt equipment and tools your business needs to avoid overproduction. Waste reduction gets easier with proper inventory control, accurate timelines, and efficient management. With manufacturing workflow process integrations and adjusting production schedules can help reduce food wastage to a significant level.   Also, its robust features such as capacity loading, production-driven automation can help you determine the cost of each activity occurring at the factory.   Warehouse Management   The warehouse management module for Microsoft Dynamics 365 finance and operations manages warehouse operations regarding manufacturing, distribution, and retail companies. You can claim a wide range of features baking up warehouse operations optimally at any given time. The warehouse is completely integrated with other business operations in finance and operations such as manufacturing, quality control, transportation, purchase, sales, transfer, and returns, etc.  Lean Manufacturing   Optimize lean manufacturing method to minimize waste. Applying this concept can allow manufacturers to cut costs on every business aspect. From accounting to payroll, there are numerous ways to cut activities that do not add value to the business. Similarly, Microsoft Dynamics 365 helps you streamline every aspect of manufacturing. The integrated software generates a factory consisting of an unmatched level of efficiency and eliminates non-value-adding activities.   What is Vision Quality Inspection (VQI) and How Does It Help in FMCG Manufacturing?   Vision Quality Inspection is a technology accompanied by hardware created by our experts to detect defects while manufacturing FMCG products.   It is particularly useful for reign particle detection such as stones, metals, insects, small animals, unwanted vegetables, wood, thorns, and so on.   Confirm the structural dimension and quality with relative dimension monitoring, check if the necessary components are present and unwanted particles are evaded.   Automate color identification and identify if the product is in the right tone of color. Measure and control the product intensity and spectrum of the object’s illustration.   Why would you choose Trident?  Trident Information Systems offers one of the best ERP for Food Manufacturing. After winning multiple awards, we are recognized as the Gold Partner of Microsoft Dynamics 365 and LS Retail, we are armed with 150+ technical resources and have come up with unique services such as Vision Quality Inspections. Optimizing food manufacturing and ensuring quality, this innovation of ours has gained significant recognition among manufacturers. Not every implementation partner provides this add-on. Additionally, we are one of the oldest B2B service providers in India, extending our services to South Africa, America, the UK, and GCC countries.  

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