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Search Results for: NAV TO BUSINESS CENTRAL

Engage More Customers on your eCommerce platform 

Retail ERP Software /

An eCommerce store is a digital retail store, and according to certain studies, it will claim around 17% of the industry by the end of 2022. This spontaneous growth, however, it has given rise to e-commerce challenges. An ERP Software for eCommerce can help aid challenges such as:   Inability to systematically capture data and apply it innovatively.   Difficulty in fulfilling the ever-evolving customer demands.   Tough time integrating the current system with modern technology   Limited personalization options are left for the customer.   Cut-throat competition makes it hard to attract more customers.   Data security and malware threats are of key concern.   Lack of data backup can bring you to square one.  An eCommerce platform is way more convenient than a brick-and-mortar store. Customers can see the product availability and personalized recommendations. This Retail Cloud ERP Software integrated all the channels and centralized the control.   How ERP Software for eCommerce Helps Attracting More Customers to your eCommerce Platform?   Attracting customers to an eCommerce platform is not as easy as it sounds. Both Old and new eCommerce are aware that bringing traffic to an online store needs more effort than just creating and advertising it. ERP Software for eCommerce coupled with certain strategies can help you achieve your desired traffic.   Omnichannel Strategies   Omnichannel retailing allows a seamless shopping experience throughout all channels. It boosts eCommerce sales with its capacity to sell on multiple platforms with your eCommerce products and inventories.   Customized Recommendations   This CRM for eCommerce uses Power BI (Business Intelligence). It extracts customer details from all the touchpoints. Later turns them into insightful and actionable reports. This data helps generate customized recommendations. It helps generate a personalized list of items the customer might be interested in purchasing. Eventually, boosting customer engagement, cross-selling, and upselling.   Deals and Offers   By tracking customer details with insightful reports generated by D365 for Retail, eCommerce retailers can segregate according to their searches and recommend suitable deals and offers on certain products. Otherwise, they can also create individual offers for their customers. VIP customers can get exclusive discounts.   Easy Return or Exchange Policy   To maintain customer engagement on your eCommerce website, the key aspect is building trust. If your customers are not confident enough before buying your product, you are losing prospects. Assure your customers they can return or exchange a product if they are not satisfied with the delivery. This option secures their interest, and they feel more confident purchasing from you, knowing they will not lose their money.   Live Chat Support   Allowing a live chat option to your customers when your customer support for a quick resolution can make an enormous difference in your customer base. Losing track of product data can worry them. It can even drive them to shift to your competition. This ERP Software for eCommerce enables a live chat option where customers can connect with one of your representatives and resolve their queries. Having someone to talk to inform them regarding their order makes them feel secure.   Product Tracking  Let your customers track their products. Inform them when it is dispatched, where it is right now, and approximately when it will reach their doorsteps. Empower them to access their product’s current location. Missing this very feature can cause a massive decline in your eCommerce platform customer base.   How does LS Central for Retail Support your eCommerce?   LS Central for Retail is a solution for retailers enabling the same software solution you currently use to manage the rest of your retail business. You can optimize omnichannel and simplify your business. Additionally, you also empower your customers to choose when, where, and how they want to shop.   Data Maintenance in a Centralized Source  This is a centralized commerce approach, where all your business data: from prices to inventory availability, is maintained in a sole source, the ERP Software for eCommerce. You can extract real-time updated data from all the touchpoints without having to click anywhere else; the system takes charge. Without any extra effort, you can show consistent and updated data on your website.   A Pre-set Integration of Your eCommerce Site  LS Central has partnered with some of the best-known global eCommerce platform providers. It offers a unique integration between LS Central, Avensia storefront, Magento, and Dynamics web. The ERP Software for eCommerce does the demanding work for you so you could focus on other activities adding to your business upliftment.   Consistent Shopping Experience Throughout all the Channels  With D365 for Retail, you can empower your customers to decide when, where, and how they want to receive their order. With ERP Software for eCommerce, you have all your channels synchronized; you can centrally manage them.   Trident Information Systems is a Gold LS Retail and Microsoft Dynamics 365 Partner. We have been serving different industries for more than two decades. If you need an LS Retail or Microsoft Dynamics 365 implementation, contact us.  

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Why Has Automation Become Necessary in Restaurants?

Restaurant Management ERP /

Gone are the days when manual work was preferred over automation due to various reasons in restaurants like low competition, manageable customer demands, financial constraints, lack of digital innovation in the market, and so on. These days, however, technology is upgrading and so are the approaches. Business owners who would earlier work on disparate systems now may prefer to use a unified Hospitality Management Solution. No industry has escaped COVID impacts, and hospitality is no different. Restaurants are now shifting their management approach from manual and disparate tools to unified centralized Software Solutions for Hospitality.   Research has revealed that COVID forced existing technology to evolve even faster than was expected. Customers enjoyed the upgraded comfort and wish to continue it. Convenience is the key factor that compels customers into your business. From easy billing to fast delivery, to attractive meal deals, customers compulsively follow the path which offers more convenience. According to studies, it was found that about 60% of consumers are ready to spend a little more on good services.   Cloud Kitchens caught pace due to automation. Requiring low to no staff, and offering easily prepared dishes, boomed when restaurants were shut. Automation helped businesses to survive through the toughest times so far and protected them from the verge of shutting down completely.  Those who have implemented Hospitality Management solution like LS Retail Hospitality Solution not only survived but also went ahead of the competition effortlessly. They had a competitive edge because of robustly embedded tools such as AI (Artificial Intelligence) and Power BI (Business Intelligence). These tools immensely helped them cope with uncertainties and forthcoming challenges. On one hand, where most restaurants were fighting hard for their survival, those who adopted a unified Hospitality ERP Solution, were adapting and managing throughout the period. With multiple integrated tools and services on a single platform, restaurants have witnessed a whopping growth in the past few decades.   Why is Hospitality Management Solution So Critical?  Hospitality Management Solution like Microsoft Dynamics 365 for Restaurants has so far helped businesses survive through all ups and downs and continue to be a fanatical support. The COVID outbreak affected the common seating practice in the restaurants and demanded a no-contact approach. Having the pandemic still lurking around, businesses are yet feared of its impacts. Hence, making automation the only solution to grow.   Assists in Keeping Up with the No-contact Trend  Migrating to city areas and their work culture is the main reason behind the large supply demand this industry witnesses. Currently, the market demands no-contact services as they are still feared of calling in sick (extremely sick). Hence, restaurants prefer Hospitality Management Software to keep up with this trend. LS Retail compliments a Mobile App for Hospitality Operations which reinforced your restaurant staff to resolve their query using their hand-held devices with minimum effort. They can use their mobile phones as a POS Software Solution and do everything a https://tridentinfo.com/ls-nav/ does. Taking orders and bills from the same devices fosters ease, empowerment, and staff potential.   Data Collection and Data Management   Data collection and accurate report building get easy with the right tools. Tools driven by Power BI in a Hospitality Management Solution are the easiest when it comes to data collection. It extracts data from different touchpoints and turns them into actionable reports. These reports target your requirements and assist decision-makers in making more logical decisions. LS Retail Software Solution is embedded with Power BI and Azure-driven tools. When it comes to data management Microsoft Cloud Azure is excellent. It offers either a fully managed relational, in-memory database, or NoSQL while spanning proprietary and open-source engines to suit the modern app developers.   Consistent and Error-free Services   Humans have different capacities and may not even feel well enough to work to their full potential. Moreover, the workforce is more likely to make constant errors, machines, however, are usually consistent and error-free. Automating your manual tasks will not only cut out the probability of errors but will also help your staff feel more empowered, eased, and motivated to give their best. Transferring responsibilities to machines gives enough time to your waiters to greet your customers and pay maximum attention to them. Hence increasing the customer service quality. In addition to it, a fully integrated Hospitality Management Solution saves floor space as the waiters do not have to travel to the kitchen to tell the customer orders. Instead, the information will automatically transfer to the right KDS (Kitchen Display System) using a POS Solution.   Better Understanding of Consumer   As cutting down physical interactions with customers was a priority for businesses in the pandemic inception, credit to digitalization some restaurants managed to get customer insights. Automation with the right tools made it possible to use this widely available data and use it for more effective strategy formation. Collecting data also means that the restaurants can provide personalized services to customers without having to directly interact with them.  Loyalty Programs   Having customer insight and understanding their behavior facilitates compelling loyalty programs. Using Business Intelligence tools to track customer data and create insightful reports. Based on these reports, a restaurant can segregate customers based on their choices, likings, spending patterns, and factors affecting their spending. Further, they can create exclusive deals for groups and individuals. In addition, it becomes a lot easier to decide on offering the right meal plan in the right location and chain. Using LS Retail CRM for Hospitality, one can maintain healthy relations with their customers and connect with them on an emotional level.   These days, automation has become so crucial it saves a restaurant from drowning. Having  Hospitality Management Solution like LS Retail provides ERP and CRM on the same platform hence making operations even easier. With integrated solutions, you no longer have to rely on disparate systems. Automation not only prevents errors but also boosts your staff’s potential. It makes your staff feel more confident and empowered. Passing monotonous responsibilities to automation leaves enough time for your staff to treat customers more warmly and fulfil

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How Can Retailers Balance Pricing Amid Ukraine-Russia War?

Retail ERP Software /

Global supply chain strains and increasing inflation remain one of the top concerns of global retailers as they navigate the after-holiday sales season. However, Russia’s invasion of Ukraine has made its way to the list. The only way out is to allow digitalization into your business such as LS Retail ERP. Various retailers have suspended operations in Russia, either due to corporate condemnation of the war or because of the impact of sanctions against logistics.   Some ventures like Victoria’s Secret, are signing about the uncertainty this war creates. It can put pressure on the business in the first quarter and probably beyond. An analyst with Gordon Haskett, Chuck Grom said, its duration is the major concern of the crisis. “You have to think the longer it goes the more problematic it gets.”   In an interview with economic times, PTI, Chakraborty says, high-frequency information states that in various nations, inflation has crossed the expected rates. There are more supply chain disruptions and greater volatility in financial markets.   Retailers need a way out of this distress. They desperately require digitization in their businesses. LS Retail ERP tremendously helps balance pricing, especially amid the Russia-Ukraine Crisis. It reduces the cost of inventory management, saves your business from loss and fraud, enhances supplier and vendor performance, boosts staff functions, and improves customer services tremendously.   How can LS Retail ERP Ease Business Disruptions and Uncertainty Amid the War?  LS Retail ERP covers all the areas which can help balance pricing during the war. It forecasts demands and upcoming challenges while ensuring enough time to think of a tackling strategy. Given below are some of the benefits firms can avail themselves of globally.   Demand Forecasting  On one hand, where businesses are trying to lure customers back into their business as people are getting immune, a Pittsburgh-based apparel retailer American Eagle Outfitters said the outlook on the war could not define the definite fiscal impact this war will lead to the customers.  Under so many uncertainties, retailers fail to forecast demand accurately. Hence, they make mistakes and end up overstocking and understocking. Embedded with Power BI tools, LS Retail extracts data from different touchpoints, brings it into the data center, filters them, and creates actionable reports forecasting demands and potential challenges. Demand forecasting becomes easier and more accurate, leading to balanced pricing throughout the market. This powerful AI-driven demand planning decreases inventory costs and out-of-stock planning errors. LS Central can be enhanced using LS Forecast, an Azure cloud-driven predictive suite leveraging the advanced algorithms of Microsoft Cortana Intelligence.   Financial Management   The world’s largest food group, with well-known brands such as Nestle coffee and KitKat chocolate, has successfully passed on higher costs to their customers. They claim they stepped up pricing in a responsible manner and witnessed sustained customer demands. Followed by increasing inflation, which further requires mitigating and pricing action over the year.   Furthermore, American Eagle Outfitters’ Chief Financial Officer Michael Mathias said at an earning’s conference that the retailers are aware of numerous factors currently impacting the economy: increasing inflation. American Eagle has begun to lap a period during which stimulus was issued to several consumers and followed supply chain disruptions in the global supply chain.  With this ERP Software for Retailers, you can access LS Retail POS, eCommerce, and inventory on the same system. Therefore, synchronizing your costs and revenues across all the channels. You can access the needed information anytime, filter, analyze and view your data and run the report of your choice. The robust financial management ensures you stay agile in all situations.   Stock Replenishments   Retailers are trying to guess customer demands in a yet unpredictable period and keep their shelves stocked without ordering a lot of merchandise. Further leading to unfavorable repercussions. LS Retail ERP, being an efficient Supply Chain Management Software, manages your stock seamlessly, and manages stock-outs, with a blend of automated replenishment features.   Stock replenishment is one of the critical processes in a retail supply chain / (and has become the most effective aspect for balancing prices in this chaos). A robust inventory replenishment software can help you purchase an exact number of stocks while distributing them optimally. This Retail Cloud ERP Solution involves a sophisticated suite of supply chain and replenishment tools.   EPOS and Mobile POS   Retailers must not compromise on the quality of services their customers deserve amid the supply chain strain. LS Retail ERP provides an integrated POS solution that your employees can use to see product details and other relevant information. They can assist their customers in finding the product of their choice and make the whole experience seamless. It will still work even with a patchy internet connection. Hence, you can continue with your business and sell products even on the offline mode.   Robust Planning   LS Retail ERP allows you to build your strategies based on reliable insights and reports while allowing the decision-makers to make successful and robust survival and growth strategies. Having all the channels, businesses and industries integrated, the user can easily track their stock and supply chain across the channel. Understanding customer demands and needs using AI technology can provide a competitive edge. Furthermore, configuring the system to comply with each region’s legal and fiscal requirements becomes a lot easier. Especially in this situation where different laws are imposed during the war.   The Russia-Ukraine war has shaken the entire world. It has impacted retailers globally. Some countries have witnessed a harsher backlash than what was expected. The only way out in this situation is to implement digitization into your business. LS Retail ERP is Microsoft Azure Cloud-driven software that provides ERP and CRM (Customer Relationship Manager) on the same platform. This unified platform is especially needed to streamline complexities in this already complicated area. More automation will only boost your employee productivity.   If you are Looking for an LS Retail ERP implementation partner, you can connect with us anytime. Trident Information Systems is a Diamond LS Retail Partner and Gold Microsoft Dynamics 365 Implementation Partner.

How Can Retailers Balance Pricing Amid Ukraine-Russia War? Read More »

All You Need to Know About Dynamics GP to BC Upgrade 

GP to BC Upgrade /

Microsoft Dynamics GP, previously known as Great Plain Software, has come to the end of its lifecycle. Hence many users are into GP to BC Upgrade. Being its natural replacement, which provides additional functionality, it is flexible enough to grow with business.  Advocates of the old Great Plains Software complain that when Microsoft bought it, they messed this great tool up. However, statements advocating for the new Microsoft Dynamics GP are that there have been consistent improvements to the software. Therefore, turning it into a mid-level accounting solution associated with a full-fledged suit of productive tools.   Just like any other software, this one too has pros and cons that we will discuss in this blog. In addition, there will be facts supporting why and how you should Upgrade GP to Business Central ASAP.   Microsoft Dynamics GP – Pros   Microsoft Dynamics GP is ERP software specifically designed to manage almost every business process:   Inventory management and operations.   Accounting and financial management.   Payroll and human resources.   Reporting and Business intelligence.  Customer Service and Sales.   For businesses who have outgrown their legacy accounting software, Microsoft GP can be their next choice. This Cloud-based software enables all the scalability of SaaS (Software as a Service).   One of the major benefits of Microsoft Dynamics GP is that it includes high volume transactions in an extremely safe environment. Companies shift from QuickBooks to Dynamics GP as soon as they cross their small business category. ERP stretches throughout all the business areas, which is a winning aspect. You can also run role-based reports using data visualization and tack on documents such as contracts or invoice copies. Furthermore, you can automate basic tasks including document routing and approval processes. Also, you can automate too much time-consuming workflows.   Further, you can easily monitor inventory stock levels, costs, and pricing in such a way that drives communication between back-end warehousing and front-end sales. Moreover, it links with the SQL server database and other Microsoft productivity tools.   Microsoft Dynamics GP is the solution for SMEs that are growing. However, there are certain practical factors that add to its drawbacks.   Microsoft Dynamics GP – Cons   When we discuss the drawbacks of this software, note that many businesses do not consider implementing ERP software. Microsoft Dynamics GP indeed is useful software but is way more complex and robust that small businesses are simply not ready for. Considering where a particular business is in its lifecycle. Microsoft Dynamics GP may become overwhelming.   Its robust tools add to its drawbacks. For instance, its reporting capacity is massive but may not be useful for a small business. The user may feel overwhelmed due to the many choices available for him. Users also suggest that the interface is not intuitive, and most of the time it demands staff training. Hence, this software comes with a learning curve.    The other drawback we may consider is that it can never be the choice for businesses who cannot comprehend the need for clouds. It is recommended to Dynamics GP to Business Central, as it has more flexible features suiting your business needs.   Why Would You Consider GP to BC Upgrade?  GP to BC Upgrade has become mandatory due to the end of Dynamics GP lifecycle. Dynamics 365 Business Central on the other hand opens doors to numerous flexible options that fit your business. Here are some of the factors depicting how GP to Dynamics Business Central Upgrade can benefit your business.   Business Central is a Cloud-driven Software  One of the key features of Business Central that outraces Dynamics GP is its cloud-driven ERP. Dynamics BC uses the most up-to-date, cloud-driven functionalities to fulfill its users evolving management needs. GP on the other hand is a legacy on-premises system which may feel bogged down in upgrading, integration, and maintenance.   BC Offers an Enhanced Role-tailored User Interface  As soon as you log into Business Central for the first time, you will notice how easy, clean, and modern its web enabled user interface is. Once you continue using it, you will again notice how intuitive the user interface is. Users can enjoy free movement across the system, and dive into the necessary details of independent transactions, reports, accounts, and graphs within a few clicks.   Business Central is a Complete Online Data Processing Solution   Another benefit of GP to BC Upgrade is that BC is a complete online data processing solution. Whereas GP is merely a batch processing system. Therefore, BC transactions can automatically integrate to GL without the need for series posting. Which further means GP to Dynamics Business Central Upgrade is embraced, you will face no issues caused by interrupted posting or hung-up batch. Also, the need to run check links whereas, reconciliations will be left behind.   Dimensions  With GP to Dynamics 365 Business Central upgrade, you can use the power of Dimensions. You can filter your charts of accounts by applying dimensions to your transactions, thus reporting, and analyzing your business. Having no limitations on the number of dimensions you can use; you can easily dice your transactions the way it suits you while saving a lot of time.   Don’t Need to Edit Master Records   When you encounter a mistake in GP such as incorrect customer name, or ID in GP, you have to run a utility to correct the master records. Whereas, in BC, making corrections was a lot easier. All you have to do is update the record on the customer card to make corrections.   How to Upgrade GP to BC?  There are two ways for GP to BC Upgrade:   Implement Business Central from scratch – opting this way, you will merely import your master records and open transactions with import tools.   Update Master Record in GP then migrate to BC. This is usually the most preferred option which allows you to optimize Microsoft’s cloud migration tool to bring your master records, open historical data and transactions in business central   One of the things you need to take care of is choosing the right Business Central Implementation Partner.

All You Need to Know About Dynamics GP to BC Upgrade  Read More »

Five Ways to Boost Customer Engagement in Your Restaurant 

Restaurant Management ERP /

Restaurants have come a long way after dealing with and surviving pandemics. Hopefully, we are far behind the worst of them all. Customers are still cautious about going out in public as new COVID variants are in the news now and then. Restaurants have to think of new ideas to engage customers. customers are afraid of too many interactions due to the current situation. How about giving them contactless services? ERP for Restaurant enables such services seamlessly. LS Retail is one of the prominent Restaurant ERP Software Solutions. It integrated the back office with the front and fosters seamless customer service. It has the best POS Software Solutions for Restaurants.   Due to COVID, this world has seen rapid growth in digital technology which nobody expected would arrive so soon. Restaurants too have to start leveraging this technology to stay ahead of the competition. Customers tend to show more interest in businesses that provide them with all the conveniences they want. Technology promotes customization for customers, easy data sharing, live tracking, and several integrations which account for a better working environment and boosts productivity.   Digitized props like ERP for Restaurant can massively help withdraw more customers into your business and empower your staff at the same time. There are five effortless ways to boost customer engagement in your Restaurants.   Supply a Seamless and Personalized Experience  Earlier personalization was a luxury and not everyone could access it. However, customers were increasingly drawn toward the idea of personalization. With suitable POS Solutions, this is a piece of cake. You can easily track your VIP customers and provide personalized deals and meal offers. In addition, your regular customers may also want personalized meals. Maybe someone wants extra cheese with no tomatoes in their burger. Or maybe they want to have vegan milk in their coffee. It may sound too much for some but with Software for Restaurant Management like LS Central, it is a piece of cake. Customize their order right into the POS and send it to the kitchen. Additionally, you can also disclose allergen information, like using nuts, certain seafood, milk, gluten, etc. in your dishes so they can exclude them from the ingredients. Studies have shown that customers tend to return 2-3 times more to a restaurant if they have personalized services.   Stay Flexible with ERP for Restaurant  Generally, nobody wants to cancel their table bookings, but restaurants must be flexible enough to allow the same. They must follow solid policies to allow them to rebook, reschedule, or receive a full refund if required. In addition to it, it is recommended to allow flexible ordering and billing options. For instance, with LS Central POS Solution, customers can easily pay by scanning barcodes. With this ERP for Restaurant, A waiter can take orders from one table and take bills from the other using the same POS solution. A POS solution is more than just billing software. Apart from being just customer-centric, it allows a restaurant to track its internal affairs as well. You can live-track your inventory and send orders to the kitchen at the right KDS (Kitchen Display System) at the same time. With Restaurant POS System, you can become more flexible effortlessly.   Empower Staff to Provide the Best Customer Service  Empower your staff with hand-held devices. With a POS Solution for Restaurants, they can easily cater to customers twice the lesser time. They can take orders and bills from the same device, note customization requests, inform people about allergens, and send orders into the kitchen without having to travel all the way. This saves a lot of your staff’s time and efficiency, which you can then use in other areas. You can assign them to greet and pay more attention to each customer and make sure they are comfortable.   Provide a connected Experience  Connect all the touchpoints and ensure your customers can get seamless services using ERP for Restaurant. A restaurant omnichannel service allows your customers to book tables, share feedback and follow your business. Through omnichannel, your customers can connect, order, and pay in multiple ways. Allowing this flexibility empowers the customer and drives them back to your business followed by secured payments, online menu browsing, tracking delivery orders, and so on. However, more than this, your restaurant must manage to process distinct transactions consistently and efficiently. For this, restaurants must connect as many channels as possible to their POS systems. By ensuring that your take-out orders and online deliveries are followed by your QR, and kiosk orders into your POS system.   Create Loyalty Boosting Programs   In a survey, it was revealed that it is easier to sustain existing customers than to draw new ones into your restaurant. Find what fascinates your customers and think about what would drive them into your business. Use BI-based tools like the one LS Retail offers. BI (Business Intelligence), which is embedded in the POS solution, extracts customer data from different touchpoints and generates insightful reports. With this ERP for Restaurants, you track your customer’s spending patterns and preference patterns. Based on these reports, you can segregate customers based on their similarities and offer customer deals and meal offers.   In an industry like hospitality, where the business owner has to directly deal with one of the most complex things in the world; customers, they need to be extra creative with their strategies. They have to cater to different people with diverse backgrounds, preferences, and eating habits. In this case, digital assistance can make a difference. With ERP for Restaurant, you can manage and cater to your customers in the most efficient ways.   LS Central is one of the prominent ERP for Restaurant providers. If you are looking for LS Central Implementation, Contact Trident Information Systems, we are one of the best Restaurant Companies in India. With a robust record of accomplishments, we have managed to become a Gold Microsoft Dynamics 365 and LS Retail implementation partner. With an experience of more than two decades, we have contributed to various business success stories within and outside Indian borders. Our services are available globally. 

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How can Restaurants Create Attractive Menus? 

Restaurant Management ERP /

Have you ever wondered why a customer of yours only orders a specific dish and ignores others? Did they decide before if they wanted to have fried chicken with mayonnaise before walking into your restaurant? Was there something else that drove them to choose what they did? Yours Restaurant Management System plays a critical role in influencing your customers. Your Restaurant ERP System helps decide on a menu. A BI-oriented Restaurant CRM Software can help you understand your customers and identify popular dishes in a certain area. This is a huge advantage when creating a menu. Be cautious while selecting the right Restaurant Software Companies. One wrong decision can tie you down for up to five years and may supply a low ROI.   Customers tend to look at the menu for merely a few seconds. If it is effectively tailored, you can witness whooping sales and margin. Transform your menu from a simple and stale price list to an eye-catching marketing tool.   We have compiled a few tips to effectively give your menu a new lease of life ensuring it fulfils your customers’ and business needs.   Go Digital with a Restaurant Management System   The fundamental tip is to use suitable Restaurant Management Software, preferably a unified ERP and CRM. LS Retail is one of the most famous examples of a unified ERP and CRM. It also works on Power BI providing insightful business and market details. These details also specify meals that are in most demand area-wise. It is an incredible tool that helps spot opportunities to boost sales and profit margin.   Scale Down Your Menu   According to the UN National Restaurant Association’s report, many restaurants scaled back their menu at the peak of the pandemic. They axed complex dishes and only simple to make dishes were offered which could be prepared by lesser staff. This way they could cut their inventory requirements and ensure their staff’s potential could be maximized. Most of them utilized their Restaurant Management System to the  In many ways cutting down menus and shredding out less successful items is a logical step. If you keep more items on your list, you will need more inventory at hand which adds costs. Suitable Software for Restaurant Management provides robust inventory management tools, so you live to track and plan your inventory accordingly. Moreover, you may not be able to maintain the same quality throughout all the dishes, which will end up slowing down your pace.   Giving your customers too much time to think encourages them to take more time in deciding what they want. It is a clever idea to add only popular dishes and meals to your menu. Restaurant POS Software can help you identify the popular dishes.   Spot Your Most Famous Dishes  How much you manage to persuade your customers depends on how well you organize your menu. According to William Poundstone’s book Priceless, he described how restaurants list their high profit and expensive dishes on the top right corner of the menu to catch the customer’s eye and make them think of other items displayed as cheaper options. Also, using a Restaurant Management ERP will help you with spotting the famous dishes so you can plan further accordingly.  Boxes are another eye-catcher. Those items are boxed that the chef wants to sell, and people tend to purchase them at the same time. Boxes in assorted sizes promote a sense of flexibility among the buyers. They think they save money if they purchase the smaller size. In addition to it, you can also utilize colors to your benefit. For instance, the color red is used in limits to catch the eye of high-margin items. Orange stimulates appetite, whereas brown gives out an earthly vibe. With a Restaurant Management System, you can easily segment your menu using favorable colors.   Highlight Food, Instead of the Price   A scientist at Stanford University found that people are more likely to choose a less demanded, healthier option such as vegetable sides if they are given a more elaborated description. On the other hand, labels such as “twisted citrus glazed carrots,” attract more of their attention than a healthy vegetable side.   Similarly, you can also successfully justify the price tag of more expensive items. Diners will be more inclined to your expensive mutton curry if you manage to justify how premium it is prepared using top-grade ingredients. With a Restaurant ERP Solution, your customers can view such details on a POS device. It becomes easier to incline them toward a more expensive device with a Restaurant Management System.   LS Retail is a unified Restaurant Management System that helps restaurants manage their inventory and plan their menu. It is also easier to serve customers, and with insightful reports, successful strategies are on their way to implementation. If you are looking to implement LS Central and need a demonstration, Contact Trident.  

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Attract More Customers to Your Restaurant with Email Marketing  

Microsoft Dynamics CRM /

What comes into your mind when you think of marketing? Facebook ads or google perhaps? But there is a more convenient and cheaper marketing method which is called email marketing. You can use Restaurant CRM to pull out the list of interested people visiting your website or any touchpoint. A Restaurant POS Software too tracks customer transactions and helps understand their spending pattern.   But do you know what exactly email marketing is? To be simple, email marketing is a medium to establish communication with your customers or audiences via emails. This typically includes creating an email list and pursuing the recipients. You can create innovative content such as emailers, messages, cards, and so on to implement and progress your marketing plan.   A Restaurant CRM Solution is responsible for maintaining healthy relationships between your restaurant and customers. It plays a key role in strategizing your next marketing plan. Therefore, Restaurant CRM is a suggested software to use in your email marketing plan.   Email marketing has proven itself to be a significant and affordable method to lure customers into your business. Creating an email list is the fundamental step ahead. Restaurants typically collect emails from their customers or from those who would like to receive an update, details, and offers of their restaurants.   According to several surveys, email marketing is the best marketing technique. It is even better than social media platforms such as Facebook, Instagram, etc. the ROI is impressive; email marketing generates $38 for every $1 spent. Moreover, if planned thoroughly, your email is more likely to be opened than a tweet.   Why is Email Marketing So Significant?  Apart from enhanced security and general effectiveness, there are loads of reasons to build out and use email lists to promote your restaurant. Using Restaurant CRM makes the entire process a lot easier. Here are some statistics to back this statement up:   Emails outrace every other platform when it comes to receiving the customer’s attention and offers.  Up To 73% of recipients prefer their communication with a business using an emailing platform.  About 68% of customers prefer to hear from a restaurant through the mail.   A single email campaign can trigger up to $3,500 in sales.   Segmented email campaigns can boost your revenue by 760%.   Email marketing engagement has seen significant growth over the last year.   About 59% of respondents stated that emails affected their purchase decision.   It increased about 5% for returning customers which ended up boosting 25%-95% revenue.   Customers prefer permission-driven promotional methods over forced advertisements. With a Restaurant CRM, you can identify customers who are open to any sort of promotion, and those who repent of such measures. A consent-based promotion is driven by the openness of a customer towards your advertisement. They can block your emails or unsubscribe if they are not satisfied.   Major Reason to Choose Email Marketing Over Digital Advertising!  Another major reason to pick email marketing over digital marketing is that digital ads are becoming harder and more expensive. The Restaurant POS System, on the other hand, enables the restaurant management to track their customers. This way they can target the right campaign to the right customers without fuss.   However, no matter where you are operating in the world, you might have heard about the war going on for consumer data and data privacy. Both the government and the consumers demanded data transparency when it comes to how their data is obtained and processed. Sounds fair enough, isn’t it? However, this will bring chaos for small to medium businesses that relied on digital ads.   Earlier, they had to pay Facebook for their ads and Facebook would target the right audience and the rest of the marketing is done by Facebook itself. However, soon enough, things are not going to remain as easy as they are. Facebook and Instagram heavily relied on third-party data to run ads. Without this data, running digital ads is going to be difficult.   Restaurants can easily use their Restaurant CRM. They can easily spot their target audience using software like LS Retail Mobile POS to understand what dishes are getting popular and which dishes need to be removed from the menu. You can also segregate customers based on veg, non-veg, and vegan, and send them related offers via emails.   How can Restaurants Use Restaurant CRM to collect and make a customer list?  Collecting a list of emails is harder than sending them. Before 2020, collecting emails was a manual task, or done through a website. COVID-19 gave a significant boost to contactless dining solutions like QR code menus, and contactless ordering and payment. A Restaurant CRM helps track customer activities, what they are ordering, and what they prefer to purchase. Restaurant Management ERP utilizes Power BI tools, to help track and organize their data in a way that drives better strategies and supports effective loyalty programs.   Preferring suitable Restaurant Software Companies over disparate systems is effective for targeting the audience. A survey revealed that customers are willing to pay extra and share their details like contact numbers, emails, etc. in exchange for good customer service at a restaurant.   LS Central is one of the Best Restaurant Management Software which offers a Restaurant ERP Solution and Restaurant CRM on the same platform. Its POS Software Solution integrates the front office to the back; waiters can take orders on the table and send them to the kitchen at the right counter without visiting there physically. It encourages contactless and faster operations. In addition to it, it empowers your employees with hand-held devices and the ability to complete tasks more smoothly.    How can Restaurants use Email Marketing Effectively with a Restaurant CRM?  Restaurants are recommended to use Restaurant CRM as it becomes easy for them to collect customer data. With Restaurant ERP Software Solution, you can successfully start email campaigns hassle-free. Here are some of the methods to do the same.   Build Your Audience   To build an audience, make sure you collect their name, number, and other contact details. Your Restaurant POS

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What Tool Does Your Restaurant Need for Successful Loyalty Building Strategies? 

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Determining how to attract more customers and encouraging existing customers to stay needs innovative strategies. For which restaurants need thorough analysis of their customers. A Restaurant CRM Solution like LS Central can provide an impactful platform for the same. With Power BI-driven tools, strategists can access real-time customer-oriented reports defining their spending patterns, preferences, and other relevant details through insightful reports.   You must be wondering; how does Power BI (Business Intelligence) manage to provide such insightful reports? Power BI is a collection of software services, applications, and connectors working together to turn distinct data sources into coherent, visually impressive, and interactive insights. It gathers and integrates data from different touchpoints and provides thorough research on each customer. Digitalization plays a key role in creating loyalty-boosting strategies. Restaurant POS Software, for instance, is more than just your regular billing software. It records every transaction, which later helps in building reports.   Without customer insights, your loyalty boosting strategies are going in vain. Multiple factors can hinder your success such as:   Inability to recognize customer patterns and implement the wrong strategy on them.   Sudden customer preference changes lead to an imbalance in services.   Inability to implement the right meal plans in the right chain.   Offering discounts on the wrong meal plans.   Inability to provide customized services.   Seeing every customer with the same vision.   Confusing wrong groups for certain deals and orders.   Inability to look appealing enough to the customer.   Using obsolete strategies can bore customers.   A successful Restaurant CRM Solution is the one that helps you resolve these issues and provides a smooth ecosystem for inventing impactful loyalty boosting strategies.   Use LS Retail’s Power BI to Foster Innovative Loyalty Boosting Strategy   To retain your customers and build loyalty in your restaurant, you must reward returning customers with offers and deals they cannot resist. LS Central Restaurant CRM Solution uses Power BI to identify loyal customers effortlessly. Using this Software for Restaurant Management, create loyalty programs that complement your goals.   Understand Your Customer’s Pattern  A loyalty program gives excellent value toward understanding your customer preferences better while efficiently predicting their next step. You can identify meal trends, micro-segments, and potential demand. By understanding your customer habits and identifying when and what vouchers are offered and are redeemed, you can enhance your marketing campaigns. With its POS Software Solution, you can also optimize stock mix and distribution.   Craft Attractive Loyalty Programs  As soon as you tie up your loyalty strategies with LS Retail Restaurant ERP Solution, you can craft programs to achieve your goals optimally while boosting customer satisfaction. Design different tiers with specified benefits. You can also set rules on how to collect and spend them. The best and most effective part is, you can segment customers according to their choices and preferences, then offer certain deals and offers according to the same.   Build an Emotional Bond with Your Customers  Apply customer data into your strategies and make your returning customers feel cared for. They might not realize it but subconsciously, they will create a special bond with your restaurant. Attractive deals will encourage them to bring their loved ones to your restaurant on their next visit. Alternatively, you can include a strategy that supports this idea; a deal that gives a certain discount if you bring someone with you on a certain date or day of the week. Numerous deals can be created using the same strategy.   Optimize Omni-Channel   Whether your customers order food online or come to your restaurant, you can still track their preferences and spending using omnichannel. This is essentially useful for providing customized offers and logical communication. You can create a tiered loyalty program to drive repeat online and offline business. You can divide a promo according to platforms; online and offline having different promos. Send customized vouchers on birthdays or anniversaries to VIP customers. You can also offer a blended order and pick-up mode. Let them order food online which they can later pick on their way home if they do not want to get delivered by your delivery boy.   Without impactful strategies, restaurants, especially emerging restaurants, cannot survive for long in this cut-throat competitive era. LS Central Restaurant CRM Solution provides a platform that allows crafting impactful and relevant strategies. If you are looking for LS Central implementation, you may contact us. 

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Things to Consider While Choosing Smart Manufacturing Software for Apparel Industry  

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The apparel industry is one of the most dynamic industries of all time since fashion changes in the blink of an eye. Sometimes, keeping up with the overwhelming rate of specific regulations, dizzying standards, and ever-changing customer preferences get on the manufacturer’s nerves. Adopting advanced Apparel Manufacturing Software can help your business become more flexible, adaptable, and focused. However, in the pool of advanced software, it might get a little tricky to pick out the best option.   Apparel Manufacturing might be prone to certain issues such as frequently changing production planning, insufficient information, high lost time due to operator absenteeism, longline setting time, and so on.   Thus, we will discuss some technological essentials Apparel Manufacturing Software must have through this blog’s medium.   How to Choose Ideal Apparel Manufacturing Software?   It can be a bit challenging to look for ERP Software for Garment Manufacturing. Therefore, there are certain factors you need to take care of when choosing one. Getting technical support for apparel manufacturing can outthrow the maximum obstacles you may stumble upon with traditional manufacturing management. Make sure you consider the factors given below before finalizing them:   Go Beyond Supply Chain Management  The supply chain includes sourcing, scheduling, transportation, warehousing, and so on. Thus, it plays an essential role in manufacturing. However, it is important to note that the process extends to sales, production management, product data management, customer relationship management, and IT as well. This means you need to look beyond supply chain management to find ERP Software for Garment Manufacturing Company. Since all these disciplines play a vital role in running a manufacturing organization and picking the right solution, you must consider every aspect of your business before making the final decision.   Seek Advice from Internal Experts  Gather a team of experts within your business to execute the selection process. Staff that are responsible for managing ERP projects can guide better to the must-haves to overcome the challenges. Each team member must be specialized in their field and must possess a thorough understanding of the ongoing apparel manufacturing process. They must also recognize the consequences of events taking place in one department over other departments. Without thorough research, ERP selection may lack certain features.   Ask IT Department   The IT department plays a pivotal role in implementing the Best Software for Garment Manufacturing since they will be responsible for its maintenance. Another thing that needs consideration is change management. Some IT workers might resist change to an extent. It is important to accept and embrace change during the transit period.   Choose the Right Implementation Partner   This is one of the most important Apparel Manufacturing Software selection aspects. Choosing the right implementation partner is as important as choosing the right Apparel Manufacturing Software. Since a partner is expected to stick around for at least five years ahead, this portion must not be taken casually.   Make sure you check your prospect solution provider’s customer reviews. Consider up to three industrial references and compare their experiences. Also, make sure they have relevant experience in the industry. one such example is Trident Information System, a Microsoft Gold Partners since 2004, who have served various business ventures so far.   Microsoft Dynamics Business Central: Your All-in-One Manufacturing Solution.   Microsoft Dynamics is one of the most renowned Apparel Manufacturing Software. You can effectively manage your production: bills of Orders, production orders, supply planning, and capacity requirement planning. Flexible features and real-time data help you make more meaningful decisions that directly affect the outcome of your business.   Bills of Materials   Your Bills of Material impacts warehouses, transportation fleets, and containerships. The Dynamics NAV Manufacturing Bills of Material is a robust and easily maintained feature due to its unique functions. For Instance, new routings designs enable routing and bills of material comparison. It also allows independent functioning for assigning labor to purchase orders, tracking labor posts, requisitioning POs to BOMs (Bill of Materials) running in Dynamics NAV.   Production Orders   You can easily manage production orders and forecast consumption against manufacturing data within the Apparel Manufacturing Software. After creating a new production order, they can easily calculate the net requirements. The production order platform consists of traditional planning tools that do not prefer automatic planning.   Demand Forecasting   You can make forecasts per item. Input demand forecast per product more conveniently. The system computes the forecast data and generates production and purchase orders comparing them with inventory level and requirement planning parameters.   Machine Center Allocation  While working with Dynamics Business Central Apparel Manufacturing Software, you can add machine center modules that are designed to take care of a machine production unit. You can plan and manage capacity from two perspectives: a synthesized perspective for work centers and a comprehensive view of machine centers. This feature enables the users to save additional manufacturing data, like set-up times and scrap percentages within the system.   Agile Manufacturing   Through Business Central’s interactive planning and tracking, you can design rush orders, make last-minute design changes, and make exceptions. Users can add certain manufacturing capacities, specific production order routing and make better replenishment strategies. You can easily view each load and task via individual capacities.   Looking for an Implementation Partner? Pick Trident!  Trident Information Systems have been implementing software services for a couple of decades. Maneuvering Microsoft’s flexible and robust services coupled with our diligence; we have managed to gain a massive clientele. After winning multiple awards, we claimed Microsoft’s and LS Retail’s Gold partnership.   Our Credentials Comprise  Microsoft Dynamics President Club winner from Microsoft, 2011.  Gold-certified partner for Microsoft Dynamics, Ongoing.  Strategic Partner to Microsoft for Azure IoT (Internet of Things).  Vertical Add-On development for Logistics and Transport.  One of the top 5 strategic partners to Microsoft for Dynamics AX in Retail in India.  Expertise in verticals of Retail, Construction & Real Estate, Manufacturing & Logistics.  Add-on Developed for HR & Payroll for MBS Dynamics NAV (Dynamics NAV Partner in India).  Trident Information Systems is a Gold Microsoft Dynamics Implementation Partner. Our team of experts have managed to maintain a robust track record. Our services exceed Indian borders.

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Cloud ERP Vs. On-Premise ERP: Which One is Cheaper? 

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Cloud ERP is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Microsoft Business Central Upgrade.  Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution.  The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors.   Factors Impacting Cloud ERP Costs  Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs.   Hardware and Server Cost   When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years  Licensing Fees  When it comes to the cloud-based ERP (Enterprise Resource Planning) system, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price.   Customization   A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade.  Maintenance and Upgrades  In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology.   However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance.   Scalability   Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware.   Integrations   You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Dynamics Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource.   Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC Upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information.  

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?  Read More »