Trident Information Systems Pvt Ltd

What Tool Does Your Restaurant Need for Successful Loyalty Building Strategies?

Determining how to attract more customers and encouraging existing customers to stay needs innovative strategies. For which restaurants need thorough analysis of their customers. A Restaurant CRM Solution like LS Central can provide an impactful platform for the same. With Power BI-driven tools, strategists can access real-time customer-oriented reports defining their spending patterns, preferences, and other relevant details through insightful reports. You must be wondering; how does Power BI (Business Intelligence) manage to provide such insightful reports? Power BI is a collection of software services, applications, and connectors working together to turn distinct data sources into coherent, visually impressive, and interactive insights. It gathers and integrates data from different touchpoints and provides thorough research on each customer. Digitalization plays a key role in creating loyalty-boosting strategies. Restaurant POS Software, for instance, is more than just your regular billing software. It records every transaction, which later helps in building reports. Without customer insights, your loyalty boosting strategies are going in vain. Multiple factors can hinder your success such as: Inability to recognize customer patterns and implement the wrong strategy on them. Sudden customer preference changes lead to an imbalance in services. Inability to implement the right meal plans in the right chain. Offering discounts on the wrong meal plans. Inability to provide customized services. Seeing every customer with the same vision. Confusing wrong groups for certain deals and orders. Inability to look appealing enough to the customer. Using obsolete strategies can bore customers. A successful Restaurant CRM Solution is the one that helps you resolve these issues and provides a smooth ecosystem for inventing impactful loyalty boosting strategies. Use LS Retail’s Power BI to Foster Innovative Loyalty Boosting Strategy To retain your customers and build loyalty in your restaurant, you must reward returning customers with offers and deals they cannot resist. LS Central Restaurant CRM Solution uses Power BI to identify loyal customers effortlessly. Using this Software for Restaurant Management, create loyalty programs that complement your goals. Understand Your Customer’s Pattern A loyalty program gives excellent value toward understanding your customer preferences better while efficiently predicting their next step. You can identify meal trends, micro-segments, and potential demand. By understanding your customer habits and identifying when and what vouchers are offered and are redeemed, you can enhance your marketing campaigns. With its POS Software Solution, you can also optimize stock mix and distribution. Craft Attractive Loyalty Programs As soon as you tie up your loyalty strategies with LS Retail Restaurant ERP Solution, you can craft programs to achieve your goals optimally while boosting customer satisfaction. Design different tiers with specified benefits. You can also set rules on how to collect and spend them. The best and most effective part is, you can segment customers according to their choices and preferences, then offer certain deals and offers according to the same. Build an Emotional Bond with Your Customers Apply customer data into your strategies and make your returning customers feel cared for. They might not realize it but subconsciously, they will create a special bond with your restaurant. Attractive deals will encourage them to bring their loved ones to your restaurant on their next visit. Alternatively, you can include a strategy that supports this idea; a deal that gives a certain discount if you bring someone with you on a certain date or day of the week. Numerous deals can be created using the same strategy. Optimize Omni-Channel Whether your customers order food online or come to your restaurant, you can still track their preferences and spending using omnichannel. This is essentially useful for providing customized offers and logical communication. You can create a tiered loyalty program to drive repeat online and offline business. You can divide a promo according to platforms; online and offline having different promos. Send customized vouchers on birthdays or anniversaries to VIP customers. You can also offer a blended order and pick-up mode. Let them order food online which they can later pick on their way home if they do not want to get delivered by your delivery boy. Without impactful strategies, restaurants, especially emerging restaurants, cannot survive for long in this cut-throat competitive era. LS Central Restaurant CRM Solution provides a platform that allows crafting impactful and relevant strategies. If you are looking for LS Central implementation, you may contact us.

What Tool Does Your Restaurant Need for Successful Loyalty Building Strategies? Read More »

Things to Consider While Choosing Smart Manufacturing Software for Apparel Industry

Apparel Manufacturing Software / Trident

The apparel industry is one of the most dynamic industries of all time since fashion changes in the blink of an eye. Sometimes, keeping up with the overwhelming rate of specific regulations, dizzying standards, and ever-changing customer preferences get on the manufacturer’s nerves. Adopting advanced Apparel Manufacturing Software can help your business become more flexible, adaptable, and focused. However, in the pool of advanced software, it might get a little tricky to pick out the best option. Apparel Manufacturing might be prone to certain issues such as frequently changing production planning, insufficient information, high lost time due to operator absenteeism, longline setting time, and so on. Thus, we will discuss some technological essentials Apparel Manufacturing Software must have through this blog’s medium. How to Choose Ideal Apparel Manufacturing Software? It can be a bit challenging to look for ERP Software for Garment Manufacturing. Therefore, there are certain factors you need to take care of when choosing one. Getting technical support for apparel manufacturing can outthrow the maximum obstacles you may stumble upon with traditional manufacturing management. Make sure you consider the factors given below before finalizing them: Go Beyond Supply Chain Management The supply chain includes sourcing, scheduling, transportation, warehousing, and so on. Thus, it plays an essential role in manufacturing. However, it is important to note that the process extends to sales, production management, product data management, customer relationship management, and IT as well. This means you need to look beyond supply chain management to find ERP Software for Garment Manufacturing Company. Since all these disciplines play a vital role in running a manufacturing organization and picking the right solution, you must consider every aspect of your business before making the final decision. Seek Advice from Internal Experts Gather a team of experts within your business to execute the selection process. Staff that are responsible for managing ERP projects can guide better to the must-haves to overcome the challenges. Each team member must be specialized in their field and must possess a thorough understanding of the ongoing apparel manufacturing process. They must also recognize the consequences of events taking place in one department over other departments. Without thorough research, ERP selection may lack certain features. Ask IT Department The IT department plays a pivotal role in implementing the Best Software for Garment Manufacturing since they will be responsible for its maintenance. Another thing that needs consideration is change management. Some IT workers might resist change to an extent. It is important to accept and embrace change during the transit period. Choose the Right Implementation Partner This is one of the most important Apparel Manufacturing Software selection aspects. Choosing the right implementation partner is as important as choosing the right Apparel Manufacturing Software. Since a partner is expected to stick around for at least five years ahead, this portion must not be taken casually. Make sure you check your prospect solution provider’s customer reviews. Consider up to three industrial references and compare their experiences. Also, make sure they have relevant experience in the industry. one such example is Trident Information System, a Microsoft Gold Partners since 2004, who have served various business ventures so far. Microsoft Dynamics Business Central: Your All-in-One Manufacturing Solution. Microsoft Dynamics is one of the most renowned Apparel Manufacturing Software. You can effectively manage your production: bills of Orders, production orders, supply planning, and capacity requirement planning. Flexible features and real-time data help you make more meaningful decisions that directly affect the outcome of your business. Bills of Materials Your Bills of Material impacts warehouses, transportation fleets, and containerships. The Dynamics NAV Manufacturing Bills of Material is a robust and easily maintained feature due to its unique functions. For Instance, new routings designs enable routing and bills of material comparison. It also allows independent functioning for assigning labor to purchase orders, tracking labor posts, requisitioning POs to BOMs (Bill of Materials) running in Dynamics NAV. Production Orders You can easily manage production orders and forecast consumption against manufacturing data within the Apparel Manufacturing Software. After creating a new production order, they can easily calculate the net requirements. The production order platform consists of traditional planning tools that do not prefer automatic planning. Demand Forecasting You can make forecasts per item. Input demand forecast per product more conveniently. The system computes the forecast data and generates production and purchase orders comparing them with inventory level and requirement planning parameters. Machine Center Allocation While working with Dynamics Business Central Apparel Manufacturing Software, you can add machine center modules that are designed to take care of a machine production unit. You can plan and manage capacity from two perspectives: a synthesized perspective for work centers and a comprehensive view of machine centers. This feature enables the users to save additional manufacturing data, like set-up times and scrap percentages within the system. Agile Manufacturing Through Business Central’s interactive planning and tracking, you can design rush orders, make last-minute design changes, and make exceptions. Users can add certain manufacturing capacities, specific production order routing and make better replenishment strategies. You can easily view each load and task via individual capacities. Looking for an Implementation Partner? Pick Trident! Trident Information Systems have been implementing software services for a couple of decades. Maneuvering Microsoft’s flexible and robust services coupled with our diligence; we have managed to gain a massive clientele. After winning multiple awards, we claimed Microsoft’s and LS Retail’s Gold partnership. Our Credentials Comprise Microsoft Dynamics President Club winner from Microsoft, 2011. Gold-certified partner for Microsoft Dynamics, Ongoing. Strategic Partner to Microsoft for Azure IoT (Internet of Things). Vertical Add-On development for Logistics and Transport. One of the top 5 strategic partners to Microsoft for Dynamics AX in Retail in India. Expertise in verticals of Retail, Construction & Real Estate, Manufacturing & Logistics. Add-on Developed for HR & Payroll for MBS Dynamics NAV (Dynamics NAV Partner in India). Trident Information Systems is a Gold Microsoft Dynamics Implementation Partner. Our team of experts have managed to maintain a robust track record. Our services exceed Indian borders.

Things to Consider While Choosing Smart Manufacturing Software for Apparel Industry Read More »

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

Uncategorized / Trident

Cloud ERP is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Microsoft Business Central Upgrade. Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution. The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors. Factors Impacting Cloud ERP Costs Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs. Hardware and Server Cost When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years Licensing Fees When it comes to the cloud-based ERP (Enterprise Resource Planning) system, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price. Customization A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade. Maintenance and Upgrades In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology. However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance. Scalability Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware. Integrations You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Dynamics Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource. Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC Upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information.

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper? Read More »

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?

Retail ERP Software / Trident

Boost sales and customer services with the help of Unified Retail Management Software. With LS Retail ERP Software you can understand your customer psychology and make sales strategies accordingly. Get greater visibility and make more effective marketing campaigns to attract more customers. A modern Retail ERP Software works as a Unified Retail Management Software, helping to avoid the downsides of patchwork. Such solutions integrate multiple departments within the same environment and help businesses build solid foundations. Optimizing multiple software solutions can be a pain, such as building complexities with IT. It can hamper your management and drain resources. Therefore, your finances are engaged in doing the technical patchwork and keeping your staff tied up. As for data management, it gets quite hard to take care of data throughout multiple software systems. It is complicated to manage your data as the system allows it, different software follows different patterns. Hence, you are all entangled with multiple software management formats While using multiple software systems, financial reporting becomes a real pain. Data extraction followed by data standardization of calculation and formulae into a single accounting template from different applications, sub-ledgers, and transactions is not ideally recommended. It is complicated to extract data from a soiled database and when these databases do not coordinate, it hampers your efficiency to improve and enhance. Failing to share the required document throughout the departments can become a potential threat to the overall productivity of your organization. Boost Sales and Customer Services with a Unified Commerce Solution: LS Central. You need the right Retail ERP Software, effective customer service, and excellent quality products. LS Central being a Unified Retail Management Software commerce solution built on Microsoft Dynamics 365 Business Central ERP. It is easier for the retailers to meet exceeding customer demands for exceptional services. This is how LS Central helps to boost profit and customer services: Centralized Control As Unified Retail Management Software, LS Central incorporates your overall business from back to front, POS, ERP, inventory, sales, promotions, and offers. The data drawn from the key areas are combined on the same platform while ensuring centralized control of the retailer. You no longer have to move your data from ERP to eCommerce/ in-store or you need to import files: the system automatically takes care of it. Effective Customer Service With LS central, draw customers back and get repeated business, allowing secure and contrasting payments. Compare replenishments with the real market demands, allowing customers to check real-time stock availability. Integrate customer shopping data and use their preferences to personalize interactions. Allows self-service shopping and checkouts. Give the first hand to customers to return your products online or in-store as per their preferences. Allowing one on one appointments, consultations, and personalized services. Loyalty Programs Loyalty programs can boost your sales like magic. Having an insight into your customer preferences and their spending pattern, you can utilize that data to generate exclusive offers, discounts, and other schemes to lure customers in. As the name suggests, these programs ensure customer loyalty and contentment with your services. Omni-Channel Deliver an out-of-the-world shopping experience, also encourage your customers to invest their loyalty and engagement both in-store and online. Allow them to create and maintain shopping lists, address personalized offers straight on their phones. Boost brand awareness and customer retention hand in hand via the omnichannel. Compute customer data, profiles, and spending patterns to create business strategies. M-POS With M-POS, retailers and merchants can accept various payment methods on their phones. Additionally, you get value-added services that help with your business productivity. You can make card payments, online payments, and cash withdrawals and wallets, etc. It is another method to track customer data and use it for your benefit. Only a few companies offer a comprehensive solution to accept payment with the M-POS. Unified Data To get a holistic view of the customer experience, you need to adopt a Unified Retail Management Software in Retail CRM Software, containing everything from the contact center, website data, sales information, and marketing information and analysis on everything touched by your customers. With LS Central get an overview of your business via a centralized platform bringing all the necessary data within the same environment. Make better decisions with the bigger picture now available. Final Words A Unified Retail Management Software solution like LS Retail can help you boost sales and get delighted customers. We recommend researching through Retail ERP Software and finding a suitable LS Retail Implementation Partner. Trident Information Systems is a Gold LS Retail partner and earned experience of over 22+ years. Armed with 150+ technical resources, we have successfully served multiple businesses.

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services? Read More »

Cost Cutting Tips for a Greater Profit Margin with LS Retail

Retail ERP Software / Trident

When it comes to cost-cutting, many retailers might find it hard to process it without Retail ERP Software. Look for unified Retail Management Software that encompasses each area impacting immensely on costing like inventory management, warehousing, supply chain management, and so on. As a retailer, costing is supposed to be on the radar. It depicts how well your business is doing and what changes you need to implement to avoid costing challenges. It is a matrix that needs to evolve consistently. LS central is an extension to Microsoft Dynamics for Retail Industry offering a complete suite for retail business management. Hence busting common challenges retailers encounter such as: Lack of Visibility: Visibility is the most important part when it comes to cost-cutting, lack of real-time data can lead to some confusion and drive over or under inventory purchase. It makes it harder to identify areas where you can potentially cut costs and lead to waste. Competition: Neck-to-neck competition in retail is obvious. Due to many contenders and constantly changing customer demands. Everyone is striving to be better than one another. Adopting technologies to upgrade their services and get ahead of the crowd. Brand Positioning: having an appropriate pricing strategy goes hand in hand with how you want to position your brand in the market. Sometimes it gets a little tricky since the customer can take it otherwise. For instance, lowering prices can leave an impression of having inferior quality, and the buyer does not take it seriously. Improper Discount Planning: discounts must be planned very carefully. Indeed, they can drive customers in. However, sometimes it can turn the tables around. Stock clearance sales are ideal for discount implementation, but improper discount planning can lead to product quality suspicions. You might also end up drawing a discount-driven crowd or customers that do not provide repeated business. How To Cut Costs and Boost Profit with LS Retail? LS Retail is a Retail Management Software and an extension to Dynamics 365 for retail which provides a dynamic environment required to run a retail business. Manage your business centrally and get real-time visibility, keep tabs on your inventory and avoid overstocking. Embrace its features to reap maximum benefits Centrally Manage Your Retail Business Whether you run a single shop or own a multi-complex, it is of no concern. Have real-time visibility and control over your retail business with a Unified Retail Management Software. With automation, plan costing, and product pricing with accurate data analysis. Manage your business even if you have different chains in distinct locations. Ensure a free flow of information, save time, efforts, and costs which you would have otherwise on manually doing everything. Cut Operational Costs with Mobile POS Adopting a unified mobile POS that integrates sales, marketing, and inventory within a unified Retail Management Software can save you much more than a sole purpose POS. Apart from that, cut down on overtime and excess staff as much as you can. Avoid using tissues, extra bags, and excess packing as much as possible. A mobile POS helps you automate tasks as much as possible. You no longer must fill in data repeatedly. Most of the recurring transactions are automated, sparing your staff enough time to spend their efforts on other productive activities. Get Real-Time Visibility LS Retail provides The Best Retail Management Software you get real-time visibility essential to identify cost-cutting areas and strategize profit-boosting ways. Identify if you are overstocking your inventory. check if your technology has become obsolete and needs an upgrade. Spot operational areas are working insufficiently and need attention. Get real-time market analysis and figure out what is in demand, see if you are not excessively stocking the inventory that is not in demand. Be Fast and Flexible with Omni-Channel The Omnichannel provides enough flexibility for the customers to order a product online if available. They can review various products at the same time and decide whether they want it delivered to their home or would like to pick it up. Empowering your staff with a mobile POS leads to more flexible payment processing and better assistance to the customer regarding purchasing a product. Even if the staff is busy enough to process payments, the customers can still help themselves with self-checkout. Utilize Predictive Analysis Optimize accurate demand forecast analysis and generate better replenishment strategies. Cut time and efforts on order processing with rapid facilities, scan-based receiving and automatic put away, and inventory counts. This helps enhance store floor accuracy and improve overall store performance. You minimize waste and add up to the profit. Generate Smart Loyalty Programs Microsoft Dynamics 365 for Retail extension helps generate offers, deals, loyalty programs, and so on. Strategize discounts more smartly with accurate data analysis targeting customer behavior. Identify the right opportunity to launch a specific deal. Ensure customers provide repeated business. Identify Waste Patterns Identify the waste patterns and make necessary adjustments. Spot items that are not much in demand or not in demand at all. Reduce manual work and encourage your staff to optimize automation as much as possible. With a Retail Management Software you can get customer sales reports, manage inventory and identify the right product mix to meet the sales goals. Cut costs and save time with replenishment and standard stocks. Select the Right Implementation Partner Being stuck with the wrong implementation partner can cause you some serious financial damage. Not being careful enough can lead you to the hidden cost trap. Since this partnership lasts for up to five years, be careful with who you tie up. An ideal implementation partner keeps things crystal clear about their services right from the start. It is recommended to choose someone with years of experience and happy clientage. Cost-cutting and boosting profit margin get easier with automation. Having a suitable Retail ERP Software such as LS Retail does the job perfectly. A complete suite offering every necessary tool within the same environment can not only optimize business operations but also cut unnecessary costs, giving your business a profit boost. Choose a

Cost Cutting Tips for a Greater Profit Margin with LS Retail Read More »

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

Business Central Implementation / Trident

Cloud ERP like Microsoft Business Central is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Business Central Upgrade. Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution. The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors. Factors Impacting Cloud ERP Costs Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs. Hardware and Server Cost When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years Licensing Fees When it comes to the cloud-based ERP (Enterprise Resource Planning) systems like Microsoft Business Central, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price. Customization A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade. Maintenance and Upgrades In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology. However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance. Scalability Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware. Integrations You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource. Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper? Read More »

The Importance of Omni Channel Management in Restaurant and Foodservice.

Restaurant Management ERP / Trident

Ensure a seamless journey to your customers and let them place orders from the channel of their choice. Integrate every channel and manage them centrally with an ERP for Hospitality, such as LS Retail: one of the best Hospitality ERP Software. Omnichannel was once believed to be used by only retailers focusing on consistent customer experience throughout various channels: Brick and mortar, direct and wholesale. However, many people overlook its importance in the restaurant industry since it operates quite differently than retail. Nevertheless, restaurants and other foodservice providers operate on different channels and can tremendously benefit from it. Why an Omni Channel Restaurant Strategy? The Restaurant industry is transforming, and so are their needs, a good Restaurant Management Software can help keeping-up with the transformation. Today’s consumers want to order their fast food from anywhere and at any time. It is imperative, and not optional that the customer experience is seamless and connected. Those consumer needs are driving the omnichannel trend. For restaurants, that means providing their customers with multiple ways to order, pay, and receive their meals. Restaurant operators are now recognizing its importance in their industry. They are acknowledging the importance of being visible to new customers while embracing multiple channels and hence adopt a wise multi-channel management system i.e., Omni Channel. This is the same reason an eCommerce retailer decides to have a concrete shop to reach more customers. Be it via enhanced delivery options, a non-traditional and pop-up unit, food trucks, or any other medium, restaurants are reaching more customers through different channels. How does Omni Channel Management Help the Restaurant and Foodservice Business? Customers demand more convenience as soon as they get in touch with your restaurant. It is up to you to offer a continuous brand image and customer experience both online and offline for pick-ups, dine-in, takeout throughout devices. With such efforts, the customer feels looked after and gets a consistent experience. Given below are the few benefits of proper Omni-channel management for your restaurant business: Central Control for Multiple Locations With LS Retail Hospitality’s Omni Channel Management, control all your food channels centrally from the head office. Set up menu items, recipes, meal deals, and modifiers. The system replicates data and transmits it throughout the Restaurants, automatically allowing you to manage POS (point of sale) terminals and staff from headquarters. Being one of the Best Software for Restaurant, it offers multiple tools within the same platform which many of the other Restaurant Management Software fail to offer. A Greater Reach The more channels your restaurant has, the bigger the audience you can reach. Consider how many additional consumers you could reach if you started offering delivery, takeout, or a drive through. In the delivery space, you can choose to collaborate with a third-party service provider, already having a large customer base such as Uber Eats, Takeaway.com, Deliveroo, etc. ERP for Hospitality such as LS Retail itself can manage your delivery and online ordering operation more efficiently. Free Flow of Information Integrate omnichannel the correct way with your ERP for Hospitality: POS or food delivery apps. As soon as you are onboard new customers on your POS, you can simply collect their data and optimize it to generate loyalty programs. As you integrate more channels you start collecting new data from new sources. If used correctly, you can understand your customers’ behavior and identify new methods to serve them better. Improving data flow also enhances your efficiency from the front office to the back office. When you have efficient technology and clean data, you might as well take care of your staff better. Hence, encouraging them to become more efficient. Improved Customer Experience Providing a consistent Brand Image and streamlining customer experience is what Omnichannel experience is all about. The main objective of this approach is to create a seamless customer experience throughout all the channels and touchpoints, treating them the same irrespective of the location they placed an order. This fosters brand loyalty and repeated business. Aligning all your channels not only streamlines the user experience but is also an asset to customer service and support. Your support team can extract your customer’s records on interactions, issues, and orders in real-time. Hence, turning the buyer’s journey a lot easier and satisfactory. CRM Data Optimization You can use CRM to gather direct feedback from your customers. Similarly, you may respond swiftly to all reviews and build a personal connection with them. The best way to get repeat business is to nurture your customers. You can optimize omnichannel strategies such as email and SMS campaigns to maintain and strengthen customer relationships. Through the right targeting and segmentation, you can access the right set of customers. Adding personalized messages such as greeting cards on their birthday, offering exclusive rewards for being a valued customer, or offering their preferred dish as an incentive. Use automated workflows to ensure you deliver these campaigns at a precise time. Greater Flexibility Omnichannel management helps maintain and keep track of everything throughout multiple platforms. A customer should be able to order food from any chain available near him as well as return it if not satisfied. These flexible options are available in an ERP for Hospitality to boost customer satisfaction and sales. Studies show a customer is most likely to purchase from a business if their omnichannel works seamlessly and empowers them to make flexible choices. With LS Retail – the Best ERP for Hospitality, you can simplify your omnichannel management and provide better flexibility to your customers. Why Trident? After winning multiple awards, Trident Information Systems has been recognized as a Gold Microsoft Dynamics 365 and LS retail partner since 2004 and services many restaurants and foodservice businesses so far. With our ERP for Hospitality services, 150+ resources, and technical tools, many successful restaurants have been our clients. For further queries contact us.

The Importance of Omni Channel Management in Restaurant and Foodservice. Read More »

How to Choose the Right Dynamics 365 Implementation Partner?

Microsoft Dynamics Partner / Trident

As soon as a business starts searching for an ERP, choosing the right software seems to be the hardest task of all. However, this is never the case with Microsoft Dynamics 365, it is choosing the right Microsoft D365 Partners that can be tricky. Instead, choosing Microsoft Dynamics is the wisest choice you can make. There are still certain upgrades the user might have to make such as NAV to BC Upgrade, and AX to D365 Upgrade as Microsoft completely focuses on the development of those upgrades while leading a business to a more flexible, scalable, and ROI oriented platform. For more than four decades, Microsoft Dynamics has been an Industry pioneer for CRM, ERP, and sales solutions. It has become the top choice of every senior-level executive including CFOs and IT Directors, who choose a trustworthy and suitable system and for a good reason. Microsoft ensures a rich set of features, seamless integration with other applications, and a unified user experience. Despite all this, choosing the right Microsoft D365 Partners can be the hardest as it is critical to the project’s success and substantially impacts the rollouts. Every partner provides a different level of support even though the end game seems to be the same. An ideal implementation partner ensures your project stays on budget, on track and consists of all the key aspects to help you achieve your organizational goals. The right will play a major role in providing your operational excellence while also letting you leverage perks of extensive training, seamless execution, and excellent support. We have prepared a checklist of factors every business should evaluate while choosing an implementation partner. Partner’s Competency Microsoft categorizes its partners according to their competency in the Microsoft Certification Program. They are segmented into three groups – Gold, Silver, and Member. The segmentation is determined by the number and size of deals they have successfully annually implemented by the service providers. When you are choosing a partner make sure you consider its competency. Industry Experience One of the most important factors that play a massive role in the decision-making process is your preferred partner’s industry experience. Make sure the partner has enough experience in your industry because it facilitates rapid implementation. Look for a partner who is enthusiastic enough to evaluate your unique requirements, pain points, and industry as a whole. Ask for a client’s testimonials and references. A partner who has enjoyed a long-term association with satisfied customers is the one you need to look out for. Previous Record and Project Implementation Look for the number of projects a Microsoft Dynamics365 service provider has successfully deployed and examine their competency. Also, ask them to share the relevant information on their figures and statistics demonstrating their success rates. Try to calculate the project scope and scale undertaken by your partner. If your enterprise is established in multiple countries, it can be highly beneficial to have a partner dealing with customers globally, dealing with multiple countries, and global rollouts. Clear and Transparent Communication Open and transparent communication is the key to any successful business. Quick responsiveness and clarity are important aspects to take care of while choosing an implementation partner. Stakeholders need to be honest about their deadlines, expectations, and requirements. Deep Insights into the Ecosystem and Integrations Even though Dynamics365 ensures rich CRM and ERP functionalities, these features are required to be integrated with an upward and downward IT system. Having a service provider with in-depth knowledge about these components can deploy solutions better than those having limited knowledge about the same. Support Structure Implementation is just the beginning. What about the training, before, during, and after deployment? Do they deliver support to keep your process optimization on track while ensuring your software stays sufficient? Ask yourself such questions before finalizing an implementation partner. For various organizations post-go-live support is crucial. CRM and ERP solutions need constant support, upgrades, and user training. Also, make sure you take time to understand the tools your service provider is offering to provide support. Many service providers might not have ticketing tools, or may only provide support during limited hours. It is good to have a partner that ensures 24/7 support. Scalability Approach Lastly, consider if your service provider can scale your D365 system according to your increasing business needs? Does your partner have a forward-thinking and scalable approach to responding to your growing business requirements? These are some critical questions you need to ask yourself before selecting a partner. Conclusion There are various reasons to pick Dynamics 365 over any other platform, and if you have a partner that checks all the boxes mentioned above, you have tipped the scales in your favor of an impactful partnership. Streamline your business operations with the right Microsoft D365 Partners. Trident Information Systems is Best Microsoft Gold Partner and has served various ventures so far. We serve customers in India and beyond. Contact us for further information.

How to Choose the Right Dynamics 365 Implementation Partner? Read More »

How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365?

Supplychain management ERP / Trident

Transportation is one of the most flourishing businesses globally. Imagine a world without logistics? How would a manufacturer supply product to the retailer and top it off how would he access raw material for production anyway? Logistics plays a vital role in the supply chain. If managed properly, it can tremendously help cut costs and add to your profit margin. Dynamics 365 for Transport is the best Transport Management Software which can help in this case. If you also face challenges in managing transportation and logistics, Dynamics 365 for Transport can give you a hand. It helps provide more competitive offers for your freight forwarding services. Receiving material from the supplier and delivering the finished product/ end product to the customer are different things: inbound and outbound. Both need to be managed optimally. Dynamics 365 Supply Chain Management helps manage warehouse processes in manufacturing, retail industries, and distribution. There are three mediums for freight forwarding i.e., by the ocean, ground, and air. And they are come various challenges that include but are not limited to: Excessive transportation costs Inefficiency with providing visibility to the customer Dealing with driver shortages Finding the shortest route possible Inability to achieve sustainability Complying with government regulations Improving Coordination with the supplier and partner Finding a technology that streamlines logistics processes What is Inbound logistics? Inbound logistics is responsible for organizing material and information flow in a company. It controls the asset movement within a warehouse and also the stock control. It includes: Inbound transportation Inventory Procurement and purchasing of raw material Storage Packaging What is Outbound? Outbound logistics refers to the network used by businesses to bring their products to their customers. In simple words, logistics that link between a business’s finished products and their customers are outbound. It includes: Storage Inventory Management Transportation Last-Mile Delivery How does Microsoft Dynamics 365 Help Streaming Inbound and Outbound logistics? Having effective supply chain management is crucial as managing logistics without suitable technology can be a pain. D365 offers ERP for Logistics Operations, a single solution that streamlines Transportation planning, rating, execution, routing, freight reconciliation, settlement, and financials across the organization and transportation providers. Some of the services it offers include but is not limited to: Services to Inbound Logistics Quality Check: With this feature, one can quickly check the product quality, right when it is received, to the inbound dock area. Put Away Cluster: One can pick distinct license plates at once and take them for a put away to distinct locations. This is especially useful for retailers, where many license plates are not complete pallets of inventory. Packaging Product Dimensions: One can have various sets of dimensions for when an item is being stored in a warehouse, then packed into a box for packaging and packed into a box with more of itself (nested packing). Location Utilization: This is a tool that allows warehouse managers to easily view and filter the volumetric utilization of resources throughout the warehouse. Flexible Warehouse-level Dimension Reservation: This feature introduces more elasticity in the inventory reservation policy and enables businesses who run their logistics as WMS-enabled operations as-well-as, sell batch-tracked products, to register special requests by customers for specific batches on sales orders. Services to Outbound Logistics Small Packaging Shipping: Small packaging shipping adds functionality for setting up carrier login credentials, charging freight from customer’s third-party accounts, printing labels received back from the carrier web services, additional freight accessorial delivery types, and additional freight terms. System-Directed Work Sequencing: this feature decides on the work orders that are to be presented in front of the customers. Wave Load Building: The user can assign the shipment to an existing load in case the existing one meets the criteria or generates a new load whenever required. Warehouse Slotting: depending upon the order demands, you can create replenishment work anytime. You can replenish location selection before the order has been placed. Planned Cross Docking: This feature ensures the correct value of inventory as ordered will be directed to the accurate outbound dock or staging area, right from the receipt or creation. Thus, the remaining inventory will be safely directed to the storage location through the put-away process. Inbound and Outbound operations are the essence of logistics. However, this is where several organizations find themselves stuck without suitable technology. Businesses can save a great deal of investments if they operate logistics smartly. Microsoft Dynamics 365 offers ERP for Logistics with a suite of tools that ensures seamless logistics operations. Trident Information Systems is a Gold Microsoft Partner and has specialized in Inbound and Outbound logistics management. Contact us for further information. As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right

How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365? Read More »

Give Holiday Shopper the Best eCommerce Experience Ever

Retail ERP Software / Trident

As the festive season arrives, it brings boundless joy, parties, and massive opportunities for retailers to strengthen their bond with the existing and new customers. This is the time when retailers can reinforce their eCommerce availability most probably with an ERP software for Ecommerce, since shoppers are predicted to make 65% for their purchases from eCommerce platforms. Indeed, they are going to purchase from the tangent store as well, as eCommerce cannot provide the striking display, employee suggestions, live inspection, etc. that physical stores have, still shoppers are most likely to purchase items online. Therefore, retailers need to use every facility at their disposal to ensure an excellent eCommerce shopping experience. Retailers must use an AI-based Platform to optimize their resources. One of the most common questions during the festive season is going to be “where is my order” and agents need to be as quick as possible during the heavy customer traffic. 19% of their time is dedicated to looking across an enterprise’s content sprawl or asking other officials to help them with the data. This situation must be avoided, or else the customer might cancel his order and look for the services elsewhere. We have accumulated a few tips to enhance the eCommerce shopping experience. Reinforce Your Workforce with the Right Tools and Support As more customer service agents are working from home, they need the right tools and support in order to maximize their efficiency. In fact, 42% of remote workers claim that their efficiency is directly proportional to the system they have been provided. As holiday shopping ramps up, they need to be quicker and more efficient with the growing customer traffic. Easy access to the relevant data will do the job. Customize Data-Based Recommendation Your eCommerce storefront might be more convenient than shopping in a tangent store, yet it cannot offer the aesthetics of a brick-and-mortar store such as employee assistance, real touch inspection, and signage. Therefore, you have to make sure they come across the products that are right for them. Use all the features at your disposal to provide a 360-degree view of your customer using a unified database. You can then use AI (Artificial Intelligence) platform like the one LS Central offers to create exceptional shopping experience, real-time inventory tracking, order tracking, deals and offers, etc. With cloud-based technology, you can suggest relevant products not only based on the shopper’s history but also current trends among other shoppers. With the help of data mapping, the system algorithms “learn” and modify according to this data while ensuring more precise decisions. Offer Multiple Platforms for Shopping Customers these days are busier than ever, which drives the need for e-commerce convenience. Most of them do not have enough time to go to the store and purchase items every now and then. Hence, they look up to eCommerce platforms as an alternative: social media, websites, and third-party apps. Allow different shopping platforms, and do not forget to integrate them for smoother operations. Allowing multi-channel integration using cloud technology can access and read customer data more swiftly while generating insightful reports. Leverage employees on placing orders wherever and whenever they want: be it while computing to the office, chilling out with friends, or even in the middle of a party. The options should be available. Keep Mobile Shopping Experience a Priority Having an eCommerce site is not enough to attract sales. Retailers must focus on the convenience of mobile phones. Mobile sure draws sales, but that does not mean people will stop coming to the physical store: they were shopping offline, and they still will. Many consumers choose e-commerce due to the risk of product unavailability at your store. You have to make sure your site can handle the waves of customers marching its way, especially during the festive period. It must work well on mobile, as well as let you track inventory and sales across all the channels. A unified system like LS Central optimizes the same database for all locations while ensuring transparent and real-time data of all the products you have. Deliver Flexible Options Last but not least, allowing shoppers delivery options play a huge role. In the case of online shopping, shoppers want their deliveries handled either quickly or cheaply, but most preferably both. However, according to some research, customers would rather prefer free over quick delivery. Most of them would even wait for 3-4 days in case the delivery is free. A unified ERP software for Ecommerce can take care of that. During the festive season, home delivery is not the only thing that customers want. Ensuring flexible options on purchase and return of a product could make a massive difference. To get an end-to-end vision of all sales, inventory, and business overall, businesses need a Unified Commerce System like LS Central that uses the same database for all the channels. If you are looking for an LS Retail Implementation Partner, contact Trident.

Give Holiday Shopper the Best eCommerce Experience Ever Read More »

Trident is Celebrating 25 Years of Excellence Innovation Success

Welcome to Trident Information Systems!

Any Query? Write us to - info@tridentinfo.com

Let's Socialize

Search Results for: NAV TO BUSINESS CENTRAL

Things to Consider While Choosing Smart Manufacturing Software for Apparel Industry

Why Do You Need a Unified Commerce Solution to Boost Sales and Customer Services?

Cost Cutting Tips for a Greater Profit Margin with LS Retail

Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

The Importance of Omni Channel Management in Restaurant and Foodservice.

How to Streamline Inbound and Outbound Logistics with Microsoft Dynamics 365?

Give Holiday Shopper the Best eCommerce Experience Ever

About

Contact Us

Recent Blogs

Reduce Overhead and Training Cost for Your Dynamics 365 Implementation with Onsite/Offsite Dedicated Resources

Maximizing Productivity and Profitability: Choosing the Best Pharma ERP Software

Unlock New Insights with Our Expert Power BI Consulting Services

Quick Enquiry

Copyright © 2023-24 Trident Info