Welcome to Trident Information Systems!
Any Query? Write us to - info@tridentinfo.com
Let's Socialize

ls retail erp

Software for Retail Shop

Pop-up Stores: An Excellent Medium to Grow Customer Engagements

Big retail brands like French fashion Sézane are including pop-up stores in their strategies. They understand the need to physically connect with customers. With the help of Software for Retail Shop, they can easily get insights into their customers and create strategies to connect with them on a physical level. This is what Sézane did.   How did Sézane’s Pop-up Store Become a Hit?  They attracted a massive crowd in Los Angeles and asked them to check out their new launches in a pop-up store called Residence. The store displayed Sezen’s stylish collection, along with other French brands such as Bien Aimé perfumes, Ysé Paris swimsuits, and a children’s collection made in collaboration with Bobo Choses.   They also invited customers to special events like shirt embroidery and bag personalization workshops. The aim was to bring Paris’s retail store experience to the US market. For Sézane, it was a great opportunity to grab customers’ interest before establishing a permanent store.   Pop-ups for eCommerce Stores and Future Eco-conscious Shops  Pop-ups have also helped retailers to try out new locations. It is also benefiting online retail stores. With the help of Software for Retail Store, it gets easy for them to find the most suitable locations for their pop-ups. Many use the Best eCommerce Platform 2022: LS Central. Pop-up stores are a great medium for retailers with no physical store, to connect with customers physically and allow them to experience the touch and feel of the product.   Another interesting use of pop-up stores includes trying out new items and generating a buzz. In the UK, Selfridges pop-up retail gave customers a vision of what future eco-conscious shops may look like. It displayed 3D printing robots and real-time tailoring and introduced a new ownership concept  How to Use Pop-ups to Enhance Sales?  At times when customers expect great experiences in-store, but with pop-ups it’s much easier. Moreover, you can attract more customers to visit your physical or online store. We have designed a few strategies to enhance your retail business with pop-ups:   Boost Marketing and Brand Awareness   In the era of unlimited content and social media scrolling, how can you stand out in the market? Pop-up stores are a great way to grab customers’ attention and generate excitement. Since they are only for a short time, customers go out of their way to visit these pop-ups. In a survey conducted by Business Insider Intelligence, more than 50% of retailers admitted they could increase their market visibility by 46%. Software for Retail Shop like LS Central helps track customer interactions and use it for further promotions.  Finding New Partnerships   Some retailers prefer to work solo, however, some unlikely partnerships in the market could get a massive advantage from the alliance. One such example is Taco Bell and T-Mobile. They created a pop-up store to draw more customers. Those who visited T-MoBell could get their hands on surprising goodies, free drinks, and limited-edition T-Mobile giveaways.  This was just one example of a unique partnership. Such strategies allow one’s business to have a larger customer base and pull off campaigns that they would not be able to manage on their own. Software for Retail Shop also helped them organize these events. With customer insights, both partners could find a common area to set up the pop-up and offer interesting deals.   Offer Innovative Customer Experience Pop-up stores are designed to be experimental, which means you do not have to stay behind confined brick-and-mortar walls. For instance, IKEA tried augmented reality at its pop-up store and encouraged visitors to create their personalized space using touchscreens. They incorporated storage, lighting, and furniture of their choice. They were thrilled to see their dream space coming to life in front of their eyes.   Another innovative step was taken by adidas, who prompted sustainable shopping. They launched a one-day-only pop-up and encouraged alternative currency. They asked their visitors to buy a unique piece in exchange for their old clothes. They accepted clothes by their weight in exchange for a unique, one-of-a-kind, and upcycled piece.   Test New Locations Using Software for Retail Shop  Before committing to a location, you can try out different areas and see where the crowd shows the most interest. You can use Software for Retail Shop to track customer interactions and identify their interests. Also, you can use your previous interactions to find out customers from which area showed the most interest. This will help you shortlist the location you want to open your next pop-up store. A pop-up is a very cost-effective method to find and test an ideal location for your store. According to a report by Business Insider, 44% of respondents opened their pop-ups within $5,000.   Pop-up stores are catching pace among SMBs too due to their low-cost investment, temporary nature, and interaction with a wider range of customers without setting a permanent base. They are ideal to increase customer engagement. Retailers must use Software for Retail Shop to track and optimize those interactions.   LS Central is the best Retail ERP that offers CRM on the same platform. It has been rated as the Best eCommerce Platform 2022. If you are looking for a Retail ERP Implementation Partner, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner.  

Pop-up Stores: An Excellent Medium to Grow Customer Engagements Read More »

Restaurant Management System

LS Central Helps Optimizing Your Restaurant Operations   

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions.   With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine.   There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace.   LS Central Restaurant Management System Works Wonders for Your Business   LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you:   Get Centralized Control Over your Restaurant Business  LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents.   No Errors with LS Central   Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time.   Attract More Customer Loyalty and Grow your Business   LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services.   Connect Your Kitchen Floor Staff with LS Central   With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems.   LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.  

LS Central Helps Optimizing Your Restaurant Operations    Read More »

LS CentrERP Software for eCommerce 

Have an Online Retail Business? LS Central can Support You.  

Online retail stores were already booming, and then COVID happened. It was disturbing for everyone, but online retailers saw it as an opportunity. According to Finara, Online shopping speeded increasing shoppers by 9.4% estimating more than 3.4 billion shoppers. This number is expected to grow up to 4.9 billion in 2025. With a sudden boom of customers, many online retailers did not have sufficient resources to cater to them. However, only those with ERP Software for eCommerce could manage them properly.   With great opportunities come big challenges; customers have become more impatient than ever and expect exceptional services. They are now quicker to abandon a brand fueled by a single unpleasant experience. According to ZK Research, subjects have admitted to shifting their loyalty towards a brand over a bad experience.   To compete in this ever-evolving world, you need great customer service, the right technology, and the required resources to thrive in the market. With LS Central ERP Software for eCommerce, you can get all the tools and functionalities you need to balance your business operations and customers at the same time.   LS Central is a unified ERP and CRM. Being an extension to Microsoft Business Central, it is hosted by and on Microsoft Azure. Hence, you get all the world-class benefits that Microsoft offers.   This is How LS Central ERP Software for eCommerce Supports Your Online Retail Business  Provides a Single Vision of Truth   As a comprehensive Retail ERP Software, LS Central takes care of every aspect of your online business, including bookings, offers and promotions, sales, inventory, and ERP. Retail Point of Sale Systems provides consolidated data from all these crucial areas in one location. The system handles everything automatically; you don’t need to click anywhere to transfer data from the eCommerce side to the ERP or import any files.  Meets Specific Industry Requirements   LS Central Store Management Software meets your demands whether you offer jewelry, garden plants, pet supplies, or fine chocolates. This ERP Software for eCommerce is specifically designed to meet the demands and difficulties faced by the many sub-sectors of retail and eCommerce like fashion, electronics, groceries, pharmacy, and any combination of these.  You may take advantage of industry best practices and more effectively compete in a difficult market thanks to this embedded domain experience.  Meets Customer Expectations   Delivering a consistent experience over all of your digital platforms is possible with LS Central Retail Software Solution. Customers may purchase things to be delivered (or picked up in-store if you also operate, or plan to operate, retail locations), view tailored suggestions, exclusive offers, and promotions based on their unique buying histories, and check real-time stock availability on your eCommerce website.  Additionally, because everything is interconnected, the data displayed on your website is always accurate and consistent across all touchpoints (such as your stores or other apps). Therefore, you won’t risk upsetting clients by offering them a product that is already sold out.  Helps Making More Data-Driven Decisions   Many clients that switched to LS Central ERP Software for eCommerce previously operated their businesses using a variety of smaller, independent software solutions. This compartmentalized architecture caused blind spots and eventually led to bad business decisions.  To circumvent this and obtain a comprehensive understanding of the customer experience, you must develop a single data set that includes all information from the contact center, sales data, website data, marketing data, etc. that interacts with the consumer.   Helps Cost Cutting and Maximizing Revenue   You can save the administrative and training expenses associated with employing various software solutions when all the data you want about your online business is in one location. Additionally, ERP Software for eCommerce provides you with a clear, real-time picture of your inventory demand, assisting you in reducing surplus stock and the associated expenses. Not only that but real-time, enterprise-wide access to your sales and customers also enables you to improve your pricing strategy to increase your share of the customer’s disposable income.  LS Central is one of the most renowned ERP Software for eCommerce in the world and supports various enterprises. If you are looking forward to implementing it, you must choose a reliable partner. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. After spending more than two decades in the service field we have acquired a solid track of accomplishments, 170+ technical resources, and various awards addressing the milestones we achieved. For further information or a demonstration, Contact Us. 

Have an Online Retail Business? LS Central can Support You.   Read More »

Restaurant Management Software

How to Enhance Customer Experience at a Restaurant 

Customer service is the core focus of any hospitality business: Be it a dine-in restaurant, or a cloud kitchen, customers are a core center. Your services decide the success or failure of your restaurant, in which technology plays a vital role. Because of this many restaurant owners prefer Restaurant Management System to help them enhance their customer services.   According to Denny Meyer, the famous restaurateur, we are living in a service economy. We don’t pay $5 for a cup of coffee at Starbucks, but for the customer service that comes along.   Industry Leaders are aware of the importance of customer service. According to a survey by Catalyst, all the 200-person panels disclosed that enhancing their customer service by the end of this year is their goal.   Enhancing customer services effectively is possible if you point out the hurdles and work on them such as:   Difficulty in Understanding Customers  Success doesn’t come easy. Out of 200-person panels, about 46% revealed that it is hard for them to understand market trends and their customers as a whole. They can not segregate their customers into groups to target the right strategy. The rest said they do not have relevant customer data to form strategies and those who don’t know how to use that data to their advantage.   It is crucial to understand your customers well or you cannot cross-sell and upsell products. How will you deliver the service your customers expect if you don’t know when, what, and where an item was purchased and what possible factors driving those sales. It’s smart to implement a Restaurant Management System which gathers customer data and shares meaningful insights. One such CRM Software for Hospitality Industry is LS Retail Hospitality Software.   Is Your Current Restaurant Management System Enough?  One of the most common reasons for lack of visibility is the inefficiency of the technology a restaurant uses. Most of them prefer to have disparate systems for different purposes; separate software to manage finances, different software for taking orders, and a separate Restaurant Management System for loyalty programs too probably.   This approach not only is time-consuming, but it is very complex too. When you have so many applications working separately, it gets hard to achieve real-time visibility.   The only solution is to implement a unified Restaurant Management Software such as LS Retail ERP. It ensures real-time visibility into your business.   Get a Unified Restaurant Management Software for your Business   When you use the same platform to manage all your KPIs, you also get all your data managed within the same space. You don’t need to waste your time collecting and arranging data to extract meaningful details. However, this is not the case with a unified Hospitality Management System Software. All your online and in-store data is present on the same platform that you can access without any hassle.   With accurate data, you can easily identify your customers according to their last visit history, what they purchased, how much they rated your restaurant, or through which channel they tend to eat more. Overall, it provides a 360-degree view of your different customers.    This type of information helps develop excellent strategies based on current trends and your customers’ purchase history. For instance, you can track your customer’s order history and offer personalized menus as per their preference. Or you can create an offer they cannot resist. You can make them feel special with white glove services. For example, you can check if it’s your customer’s birthday and offer a special dessert to make them feel special. Or you can offer them a promotion you know they can’t refuse because it has been crafted just for them.   Not just that, with a Restaurant Management System like LS Retail Software Solution, you can optimize AI-powered analytics and reporting to find patterns throughout the vast data available. You can even make exact predictions about consumption and automate replenishment to save time. The best part is that this technology helps cut waste; you avoid overstocking and understocking.   Many restaurant Businesses are opting for Restaurant Management systems like LS Retail Software Solution due to their many benefits. This CRM Software for Hospitality Industry   Ensures all your data is stored, managed, and protected in one place i.e, Azure Cloud. It is suitable for every restaurant type. If you run a cloud kitchen, it will be the best Cloud Kitchen Management Solution.   For LS Retail Implementation, you can contact Trident Information Systems. With 20+ years of providing restaurant management services, we are now a Gold Microsoft Dynamics 365 Implementation Partner and LS Central Diamond Partner. Our dedicated team of professionals is at your service 24/7.  

How to Enhance Customer Experience at a Restaurant  Read More »

Retail Management Software

This is How adidas Maintained its Status as a World Class Brand with LS Retail   

Founded in 1949 by Adolf Dassler, this German multinational corporation has become the largest sportswear manufacturer in Europe and the second largest in the entire world. It is also the holding company for the adidas Group, which holds around an 8% stake in the football club Bayern Munchen and Runtastic, an Australian fitness technology company. As the business expanded even further, they realized the incapabilities of their current Retail Management Software and browsed through other options. Eventually, they decided to employ LS Retail, a unified Retail Software Solution. There was a sense of familiarity between both i.e., LS Retail and Adidas. Both have been reinventing the shopping experience for multiple decades.  Both companies share a matching perspective of the future of retail, one where technological change will massively impact customer services. Today, adidas implements LS Retail solutions in about 1400 stores and 4800 POS (point of sale) across the world.   What Drove adidas to Choose LS Retail?  Adidas couldn’t agree more with LS Retail’s Omni channel approach. This Retail Software Solution is working day and night to boost personalization and mobility. From customized product recommendations with AI technology to stock management via handhelds.   Adidas can offer a world-class shopping experience because LS Retail works in the background day and night, meeting all their needs. It helped adidas accomplish its goals and optimize its operations with the following advancements:   Consistent System Enhancement: This Retail ERP Software allows multiple releases every year.   Up to-the-Mark Efficiency: Easy basic staff training with self-explanatory menus.   Understanding of Deep Process: LS Retail IT team assisted them to understand the business environment.  Release Prioritization: This Retail Business Management Software prioritizes releases from a global retail POV.   Massive Customizations: They availed themselves of high-level customizations.  High Flexibility: With this Retail Execution Software, adidas could quickly and easily meet market changes and requirements.   High-end Support: With the LS Retail team, they experienced open, honest, and fact-based discussions which helped achieve faster results.   The Ultimate Benefits of LS Retail Management Software?   Thanks to LS Retail Software Solution, today, Adidas can manage its business more efficiently and provide better customer services with the help of:   Auto-replenishment Capabilities: what was once a manual process is now automated.   E-commerce Integration: Customers can go to the official website of adidas to check the available items in-store.   Real-time Inventory Check: In-store employees can easily check available stock in real-time using handheld devices.   Stockroom Requests: Staff can easily use the inventory app with this Retail Management Software on mobile POS and share item orders to the list. The order is then picked up by a different staff member and the item is taken to the shop floor, to their customers.  Training Mode: Adidas did not have to worry much about training their staff as shifting between training and normal mode on the POS was pretty easy and allowed them to train their staff effortlessly throughout daily operations.   Effective Compliance: Adidas could apply different customizations to comply with fiscal, legal, and local necessities. For example: creating certain invoices they knew they would need to show to the local authorities.  Senior product owner Nabila Rahim says that the company looks forward to unlocking new opportunities such as LS Electronic Fund Transfer (EFT) Software Solution – LS Pay. She also said that they were focusing on eCommerce, but they need to make sure their customers have a seamless retail journey as well.  Adidas aspires to establish standardization and harmonization. Speeding up development is the immediate value they focus on. They are rest assured that whatever sudden change hits the market: be it a pandemic, or whatever else, they believe they will quickly adapt to the changes.   Nabila Rahim is very happy with the outcome of this collaboration. If you wish to implement this Retail Management Software, you must look for a promising partner. Trident Information Systems is a Gold Microsoft Dynamics 365 Partner and Diamond LS Retail Implement Partner. With a robust record of accomplishment for over 22 years, we have managed to gain big brands as our most loyal clients. We are based in India, Africa, UAE, and the Middle east. For further information or a demonstration, you can contact us.  

This is How adidas Maintained its Status as a World Class Brand with LS Retail    Read More »

Restaurant Management System

How Does a Unified Platform Transform Your Restaurant Business? 

To run a successful restaurant business, it is critical for you to provide excellent services while cutting costs. In worst-case scenarios, your hard work can go for nothing when you are not supported by suitable technology. Having a suitable Restaurant Management System plays a critical role.   Restaurant owners are inspired by seeing retailers making double profit with unified Restaurant Management Systems and hence decided to replace their loosely connected system with a platform providing all the business essentials at the same time.   They are now witnessing tremendous benefits that come by. Having Hospitality ERP Software and connecting all systems under the same umbrella provides more convenience and accuracy while saving a ton of your time. Yet some of them are confused about whether they should consider a Restaurant Management System or not.  We have compiled five reasons why you should get one as a restaurant owner:  Ditch Those Disconnected, Error-Prone Processes with Restaurant Management System  A few years ago, restaurants had to manage their operations with disparate systems which consisted of a separate billing software, a kitchen management system, vendor management, a reporting tool, business intelligence tools, and probably a few more restaurant management systems. No matter how advanced the system they would use, they still had to work on multiple systems which became prone to human errors.  However, this is not the case anymore, as they can optimize a Hospitality Management System Software that consists of every restaurant management essential on the same platform. Since everything is managed by one system, the data is also collected and processed in the same way. Therefore, they no longer need to depend on different Hospitality Software to extract information.  Get a Single Vision of Truth   Your business would witness a difference if all the departments of your restaurant were able to access the same data across the business. With LS Retail ERP it is possible that all the data is collected, stored, and processed in the same system, hence guaranteeing its accuracy and credibility. You and your staff can access the same information at the same time without having to phone one another for a certain report.   One fine example is Nik bakers, a cafe chain based in Northern India. They struggled a lot with accessing reliable data when needed due to their dependency on multiple systems. As soon as they switched their approach to a unified Restaurant Management System, they could see a difference.  Enable Updated Information to Your Guests   In various surveys, it has been noted that people agree to pay more for better services. This is especially important for an industry like Hospitality where customer experience is a priority. A unified Restaurant Management System ensures managing menus, prices, and offers centrally while synchronizing data at the same time.  CRM in Hospitality Industry collects data from different touchpoints and provides an insightful report depicting where the services can get better, how the discount mechanism should improve while also helping create loyalty programs. This is an absolute platform for restaurant owners to know their customers and provide them with customized services.   Hospitality ERP Software can ensure that customers feel welcome and heard. It allows connecting with your customers on an emotional level.    Deal with Just One Vendor   Having different systems is a pain and having to maintain them is a greater pain. You might have to contact different vendors in case more than one of your systems faces issues.   However, this is not the case with a unified solution where everything is available on the same platform, and you only rely on the vendor. The service provider only is responsible for your system’s maintenance and updates. For instance, LS Retail Software Solution enables the latest updates twice a year while ensuring you work on the latest version.   Do Not Spend Too Much Time on Staff Training   The hospitality industry experiences the maximum staff turnover throughout the business and having to train inexperienced staff constantly is a very time-consuming affair. Imagine you are training inexperienced staff for different systems across the business. It will eventually become a painful process.   However, you only have to train your employees once, even if they have to change shifts, they will still be able to manage in different sections.   With LS Retail’s Restaurant Management System, you can unify every business aspect under the same umbrella. This CRM Software for Hospitality Industry eventually helps enhance communication among employees while streamlining business processes. For instance, orders are automatically sent from the POS to the printing stations or KDS (Kitchen Display System) (Kitchen Display System) in the kitchen, saving your front office employees enough time to welcome more customers. If you are looking for LS Central implementation, you may Contact Trident Information Systems. We are a Gold Microsoft Dynamics 365 Partner and LS Retail Diamond Partner.  

How Does a Unified Platform Transform Your Restaurant Business?  Read More »

Restaurant Management System

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services. 

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant.   Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them.   Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry.    Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat.   Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services!   Focus on an All-in-one Approach with Unified Restaurant Management Software  Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services.    Analyze Customer Data with the Right Tools to Create Strategies that Attract  One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it.   Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services.   Pay Attention to Your Technology   Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider.  Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business.   If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner. 

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services.  Read More »

This One Solution is Enough to End all Your Cyber Security Concerns! 

In the previous year, a large UK supermarket experienced a security breach that kept mobile apps and websites down for two days. Due to the incapability of their Retail Software Solution, the business had to turn down deliveries and order processing which not only caused financial losses but also threw them in front of furious and frustrated customers. A piled-up complaint list waited ahead for them on the third day. Therefore, this majorly impacted the processing and goodwill of the company.   Furthermore, being stressed about your security all the time hampers your business potential; you may not even make sensible decisions. You need to focus on other important aspects too such as managing your staff and helping customers at the store. Taking necessary breaks in between is a booster, but what is the point when you can’t even relax?  Cyber security has become one of the major concerns today. Retail businesses especially are at substantial risk because breachers lurk for customer information such as credit card details, customer login credentials, and the list goes on. The security breach comes at an inflated cost; you may end up losing customers’ trust, and sometimes you may also become obligated for a penalty.  As soon as retail business shifts to the cloud approach, they become vulnerable to such attacks instantly. However, being on the cloud is also necessary to stay intact in the competition, so what to do?   Being on the cloud can attract unwanted attention, but there are solutions to it. Opting for high-end cyber security providing services that support retail businesses such as Microsoft Azure Services can provide bank-level security. According to the corporate vice president of Microsoft Azure and Security, Julia White, a few years ago customers refused to shift to the cloud due to security concerns, but now they wish for this because of security concerns.  This blog further elaborates on how retailers can ensure end-to-end security by bringing Retail Software Solution to the Cloud, and which is the most viable option that’s ruling the industry.   Invest in Retail Software Solution with a Secure Cloud Infrastructure  If you are using a Software for Retail Shop hosted on a cloud that is incapable of tackling modern security breachers, you should make a quick shift. The security of any IT infrastructure is dependent on the cloud they are hosting on. Many businesses prefer to host their Retail Software Solution on servers physically located on their premises. But little do they realize that they do not have enough funds and knowledge to beat the ever-evolving security threats.   Cloud business models provide round-the-clock security monitoring, and they also have enough resources to handle cyber security more than the user. Microsoft spends over USD1 billion on cyber security each year which makes them one of the ruling brands in the market. They thwart 1.5 billion overwhelming attempts in a day to make their system dexterously capable of beating 24/7 evolving cyber threats.   Improve Business Visibility   Having your business visibility improved gives you a better sense of security as you can then monitor every aspect of your business and spot potential threats. With Retail ERP Software such as LS Central, you can get a 360-degree view of your business in real-time. Furthermore, it has Power BI, which delivers actionable insightful dashboards. Therefore, you can immediately notice any abnormality happening around you and take necessary actions.   Make Sure You Are on The Latest IT Version   Running an outdated IT version is useless because hackers are getting smarter every day, you need to keep your IT version up to date. Retailers running their business on-premises struggle with updating their system as it is time-consuming and demands costs. However, with a cloud business model like Microsoft Azure, you are always on the latest version. Microsoft updates your entire Retail Software Solution without disrupting the process every other day and launches two updates twice a year for which the user is notified in advance.   Furthermore, according to Gartner, public cloud workloads will face about 60% fewer security incidents than those in traditional data centers. Therefore, whether you are a small or a large retail enterprise, moving to the cloud can be your best decision in cyber security matters.   Choose the Industry Leading Intelligence   Retailers can tap into a wealth of threat security intelligence with Cloud. With the shared knowledge, not only can they prepare themselves for the possible threats, but also let them create tools to tackle the issue better for all.   No matter how advanced a Retail Software Solution you use, you need to back it up with a secured cloud model. LS Central is rated as one of the best Retail Software Solution in the industry and is indeed leading it. Being hosted on Azure Cloud, it becomes entitled to automatic updates, the latest versions, high-end security, and a massive team of IT professionals having their back. If you are looking for LS Central Implementation, you can contact Trident Information Systems, a Gold Microsoft Dynamics 365 Partner, and LS Retail Diamond Partner. Contact Us for further information or a demonstration.  

This One Solution is Enough to End all Your Cyber Security Concerns!  Read More »

4 Tips to Order the Right Quantity of Ingredients for your Restaurant Today! 

Running a restaurant is an extremely dynamic and spontaneous affair. It demands a robust management approach and a suitable Restaurant ERP Software Solution. One of the biggest challenges that restaurant businesses come across is waste management. There could be many aspects leading to waste but the most common one is the waste of ingredients.   Having perishable properties, food ingredients need to be stored and used on time. Once it exceeds its time limit, it is better to throw them off. ERP for Restaurant Management like LS Retail can effectively help to cope with the issue. With its robust tools, live inventory tracking, recipe management, meal planning, etc. restaurant owners can control waste and cut costs effectively.   Food waste adds a major proportion to costs. Therefore, restaurant businesses need to adopt a Restaurant Management ERP. It fosters many advantages that are not limited to cutting down waste:   Live tracking and exact inventory management  Error-free finance and administration with ERP for Restaurants.   Reduced response time.   Better customer relationships.   Human resource optimization with automation.   Order the Right Ingredient Quality for Your Restaurant with a Restaurant ERP Software Solution   It is essential to control and check your food costs. Restaurants often struggle with rising prices of ingredients and bottleneck competition. Thus, they should be mindful about what they are ordering and in what quantity. LS Central Software Solution is the ideal Restaurant ERP Software Solution in this case. There are a few other tips you can follow:   Automate Inventory Monitoring   Food costs stand for one-third of total business expenses in the food and beverage industry. A Restaurant ERP Software Solution will connect sales, kitchen, and inventory altogether. This way the user can claim absolute visibility on the usage of their ingredients. A truly unified solution like LS Central Software Solution will help you link your purchase to your receipt management and actual sales. Hence, when you receive inventory from the distributor, it will automatically be added to as new inventory while the preset amount for the inventor will also be automatically deducted.   Track Ingredient Use in Real-Time   When you manage to track real-time ingredient use, you can better judge when and where, and for what purposes a specific ingredient is used. You can manage your ingredient ordering accordingly. If you opt for a Restaurant ERP Software Solution like LS Central, you can easily set up recipes in the back office. Managing recipes gets simpler and easier. For instance, a mushroom omelet’s recipe ingredients will be saved on the Restaurant POS Solution (2 eggs, 75 grams of mushrooms, 7 grams of parmesan) and Will be automatically deducted from your available stock. You can also automate ingredient reordering, and track ingredient usage and available stock in real-time. Additionally, you can also track what recipes are produced and identify the most popular dishes.    Analyze Waste Patterns   As per a report by waste reduction group ReFED, In the US alone, the restaurant industry wastes more than USD 25 billion worth of food in a year. This is an overwhelming amount of money they are throwing off. The very first step in managing food waste is to track what you are wasting and why. Also, pay attention to the quantities you are wasting your ingredients. Use Restaurant ERP Software Solution to update a food waste log. Find troubled dishes and set attainable food wastage goals for your employees.   Forecast Customer Demand Using Artificial Intelligence   Cut waste and planning errors with Artificial intelligence-driven technology. With LS Central ERP Solution, you can use LS Forecast, a cloud based. It is a cloud-based forecasting suite that perfects the advanced Microsoft Cortana Intelligence Suite algorithm to forecast what ingredients you will have to buy for every location. It analyzes your earlier trends, correlations, and patterns. It also picks the algorithm that matches your sales pattern the best.   A suitable Restaurant ERP Software Solution like LS Retail can help you tremendously reduce waste and manage ingredients. If you are looking for LS Retail implementation, you can Contact Trident Information Systems. We have been Gold Microsoft Dynamics 365 and Diamond LS Retail partners for more than a decade. With a team of experts and robust resources, we have been serving different industries without fail.  

4 Tips to Order the Right Quantity of Ingredients for your Restaurant Today!  Read More »

Transport ERP Software

Optimize Your Logistics and Ensure Fastest Delivery   

Have you also encountered angry customers due to delivery delays? There could be multiple reasons behind it, such as harsh weather, traffic, failed delivery attempts, vehicle breakdowns, lost packages, customs, and so on. Wouldn’t it be great to have Transport ERP Software that overcomes all the hurdles and ensures a smooth delivery flow even in unexpected scenarios? Dynamics 365 for Transport is one such solution that reinforces your business with all the essentials.   In today’s scenarios, where uncertainties are at their peak, managing your logistics through disparate systems is the biggest risk. It will affect your delivery service. You need live data tracking and a smooth flow of information to tackle it. Transport ERP Software like Dynamics 365 for Finance and Supply Chain could be an incredible solution.   Dynamics 365 for Logistics comes up with benefits such as vehicle tracking, routing, temperature tracking, and warehouse management on the same platform. Hosted on Microsoft Azure, it ensures bank-level security. This ERP for Logistics Operations automatically backs up your data to the cloud and ensures effortless data retrieval. You can never leverage this convenience by using distinct systems to manage and run your logistics.   How Can You Ensure Fastest Delivery with Transport ERP Software?  With a unified Fleet Management Software, you can embrace greater flexibility and data security in your everyday operations and ensure you deliver items via the fastest route possible. Using Business Intelligence Tools such as Power BI provides insightful reports on KPIs and crucial business data which encourages more logical and profit-drawing decisions. Given below are some tips on how to use Transport Management Software to ensure the fastest delivery:    Track Your Vehicles and Select the Shortest Route    With ERP for Transport Company, you can live track your vehicles, consider all the factors which may result in delivery delays such as traffic, weather, customs, route restrictions, and so on, and decide the best and fastest route to deliver orders quickly. Among multiple shipping options with delivery restrictions like delivery time, and distance cost, distance, a Transport ERP Software will help you find the best possible option for you. Along with finding the fastest route, you can also find the least expensive shipment rate.   Live-Track Complete Delivery Process   With unified Supply Chain Management Software, you can leave all your concerns behind and get real-time visibility into the entire order and delivery process. From procurement to production scheduling to warehousing to supply chain to staffing, you can live-track it using the same platform and analyze the threats. You can also find out all the factors which are or may cause a delay in delivery. Moreover, having real-time visibility into individual departments not only saves time and cuts costs but also boosts your overall customer service efficiency.   Integrate Supply Chain to Manage Warehouse   Integrating your supply chain management with Transport ERP Software like Dynamics 365 for Finance and Supply Chain, you get an agile supply chain. Organize Receiving, staging, picking, and loading easily to optimally manage your warehouse. You also get real-time visibility into the shipped items, their value, and quantity. Track your current inventory and plan replenishment. Optimally organize items in your warehouse to quickly find them as soon as you have a delivery request.    Choose the Most Appropriate Carriers   Powered by the cutting-edge Business Intelligence throughout the network of suppliers and carriers you currently have. Browse through hundreds of vendors and suppliers to choose the most suitable option. Also, get a complete view of all the carriers and identify where they stand against one another. Analyze their performance and choose the best carrier for a specific location to travel through a specific route. It can help you ensure the fastest delivery.    Manage Vehicle Maintenance   Manage your entire fleet with Transport ERP Software. Track each vehicle, its capacity, maintenance requirement, depreciation, and so on. Also, track your tire efficiency to find when you will have to replace it. Tracking vehicle maintenance requirements prevent road breakage. Replacing or repairing your vehicle on time adds to smooth and prompt delivery.   Logistics, being one of the most important parts of a supply chain, can make or break it. Inability to meet delivery requirements can infuriate customers, and you may end up losing your reputation in the market. To ensure smooth delivery operations, you need united digitalization, Transport ERP Software like Dynamics 365 for Transport which holds all the necessities you need.   Finding the right software is not enough. Make sure you choose a reputed implementation partner. Trident Information Systems is one such partner. Get yourself served by a brand with decades of experience, a robust track record, and zero failure rates. We are a Gold Microsoft Dynamics 365 Implementation Partner and Diamond LS Retail Implementation Partner. Contact us for further information.  

Optimize Your Logistics and Ensure Fastest Delivery    Read More »