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microsoft crm

It’s Time to Build a Mobile Strategy for Your Retail Chain

How many of your consumers use their mobile devices to shop? According to eMarketer estimates, worldwide mobile commerce sales are worth more than US$3.5 trillion yearly, it’s probably more than you think. According to Oberlo, around three out of every four internet sales are made using a mobile device. So, are you making an effort to secure a share of the mobile market? You can use the latest eCommerce Website Software to help you create foolproof strategies   The numbers truly speak for themselves when it comes to determining the return on investment of a mobile retail strategy. McKinsey estimates that multichannel shoppers make purchases 70% more frequently and spend one-third more than those who only shop in physical locations. Did you guess why? Convenience! You can provide this convenience to your customers only if you employ the latest Software for eCommerce Website.   How can you ensure that your mobile strategy benefits both your company and your clients? When we think about mobile nowadays, we don’t just mean having a mobile app or a website that is optimized for mobile devices. Ensure that your consumers can get whatever they require from any location by making the experience as connected and convenient as you can. This would include:   Your online store’s website must be mobile-friendly to enable customers to shop whenever it’s convenient for them and access their shopping basket from any device.   To help users locate the nearest store and verify the availability of local inventory, the perfect eCommerce site must also contain geolocation which certain eCommerce Website Software provide.  Loyalty: Customers need access to their points so they may accumulate and spend them anywhere they like, using their digital card at a real store or online, whether it is through an app or a website.  Mobile in-store shopping allows customers to scan products and pay using a mobile device. Solutions like ScanPayGo, which provides Point of Sale (POS) capabilities on the customer’s smartphone, are widespread in the supermarket industry and are increasingly spreading to new sectors.  New smartphone features like augmented reality and beacons will make shopping more immersive and fun. LS Retail eCommerce Website Software allows AI and machine learning and all the required features to keep you ahead of the competition.   In this article, we’ve outlined five ways that merchants can create a mobile retail strategy that connects customers at every stage of the purchasing process and scales with their business:  Understand Your Customer’s Habits   Many IT initiatives fall short because the demands and expectations of the customers are overlooked or lost on the way. With so many options for tactics and technology, it’s shockingly simple for merchants to make the incorrect investment and pay the price. Consider where the value is, what your customers’ priorities are, and how the new technology fits into your omnichannel strategy before rushing to create an overnight mobile service. You can easily get accurate insights with Business Intelligence technology. LS Retail eCommerce Website Software provides one of the most robust BI technologies, known as Power BI.   Keep up with the industry and customer trends and determine the most relevant ones for your business.   Figure out the most preferred services and channels for your customers. Do they prefer self-checkout options and kiosks? Do they need a separate customer loyalty application?  Respond to customer details on time and take note of their grievances. Find out ways to improve their services in the future.   Pay Attention to the Customer Experience  In terms of mobile retail, a positive user experience entails a website loading instantly upon touch, simple access to all the needed information, and a completely linked and personalized buying experience. Getting it corrected is worthwhile. According to Think with Google, shoppers are 62% less likely to make a purchase from you in the future if they have a bad experience with your mobile app. You can ensure this with ERP Software for Retail like LS Central eCommerce Website Software.   The finest website and app designs are basic and clear.  Make sure all platforms and material, including your website and flyers, can be readily seen on a mobile device.  Streamline the checkout process so that clients don’t need to continuously fill out various areas and go through several phases to make a purchase.  Ensure that customers receive personalized service based on their unique tastes and habits.  Connect the mobile and in-store experiences so that your consumers feel understood and appreciated when they switch between the virtual and real worlds.  Keep a Keen Eye on Your Competition   Making a mistake here is simple. When you observe another retailer launching a brand-new service on social media, you scramble to provide a comparable service. However, copying your rivals doesn’t necessarily translate into success. Research is essential before doing anything new, and thorough research includes looking at your clients as well as your business and competition. What are they seeking? What do they plan to value? Make sure you are backed up by eCommerce Website Software to not just give you the insights you need but to reinforce you with all the necessary features to beat your competition.  Use tried-and-true, data-driven planning techniques, such as SWOT analysis, to determine exactly what your company needs, from all perspectives, and how your mobile strategy can help.  Take this as a chance to reflect on various possibilities and viewpoints and to identify any resources you may have at your disposal.  Look at what’s working effectively for your rivals, and for inspiration, consider other company leaders in various industries.  Consult with your clients to see what benefits they would derive from your mobile approach.  If you are looking forward to implementing eCommerce Website Software in your retail store, we recommend LS Central. It is an extension to Microsoft Dynamics 365. Hence, it is hosted by and on Microsoft Azure Cloud. Therefore, guaranteeing bank-level security. Contact Trident Information Systems for further information. We are Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner.  

It’s Time to Build a Mobile Strategy for Your Retail Chain Read More »

DevOps Software

Why You Should Not Avoid DevOps?

DevOps is a concept and method that is constantly growing. DevOps Software promotes quicker, better application development and faster distribution of new or updated software features or goods to consumers.  The Agile DevOps methods promote improved, continuous communication, cooperation, integration, visibility, and transparency between application development teams (Dev) and their counterparts in the IT operation teams (Ops).  Every stage of the DevOps lifecycle—from early software design to the phases of coding, building, testing, and releasing, and on to deployment, operations, and continuing monitoring—is characterized by this tighter link between “Dev” and “Ops.” This connection fuels an ongoing feedback loop with customers that leads to creation, testing, and deployment which are all improved upon. The quicker, and continuous deployment of required feature modifications or additions may be one outcome of these efforts.   DevOps Software can help in these areas. Some individuals divide DevOps aims into four categories: culture, automation, measurement, and sharing (CAMS). By automating time-consuming, manual, or static procedures involved in integration, development, testing, deployment, or monitoring, these technologies help speed up and improve collaboration in development and operations workflows.  Why is DevOps Software Important?  A major objective of Deployment Tools in DevOps is customer satisfaction and the quicker delivery of value, along with efforts to cut obstacles for better communication and collaboration between development and IT operations teams. Additionally, DevOps Software is intended to support company innovation and the pursuit of ongoing process improvement.  The DevOps Tools promote business value delivery to clients of an organization that is quicker, better, and more secure. More frequent product releases, features, or upgrades might represent this value. It may have to do with how soon a product update or new function reaches customers while keeping the necessary quality and security standards. Or it may concentrate on how soon a problem or flaw is found, fixed, and then re-released.  Software performance, availability, and reliability are all supported by the underlying infrastructure when it is initially designed, tested, and then put into production. DevOps Framework comes up with many other benefits such as:   Better Focus on the Customers  The shift to DevOps Software puts the team back in the customer’s shoes. It’s simple to make the mistake of believing that the ultimate purpose of software development is to create extremely excellent software. Because the program turns out so beautifully in the end, this mentality makes it plausible to justify lengthy development and delivery deadlines.  Who said the program is genuinely superior despite a lengthy development period? But more crucially, focusing just on the program causes you to overlook the client—one thing that defines your company’s existence.  Integrate Teams for Quicker Product Shipment   DevOps Software also allows other teams, such as operations, to benefit from working in an agile or iterative setting. However, operations teams have found it difficult to keep up and are unable to deliver software as quickly. These teams are united by DevOps Model, which speeds up software delivery. Are clients concerned about a quicker development timeline? No doubt. It is a competitive advantage if you can do the task twice as quickly while maintaining the quality of your work.  Simplifies Development Focus  There are two ways to develop a release; a major release, which bundles several features into a single deployment, or a rapid release, where features are rolled out one at a time. Because you generally won’t be able to adjust the list of features too much after you get started, if you have a huge release, you probably worry about prioritizing a lengthy list of features that go into that version. And if you do make significant modifications, you must take into account the work that has already been completed before you start making new adjustments. The components of a release become entangled.  On the other hand, if you reduce the quantity of work you do, you may significantly simplify how you prioritize your tasks. Your team works on one feature every day or every week, integrating creating and releasing into a seamless system. In contrast to a major release, when you might have to spend time sifting through several issues if something goes wrong, there is only one thing to look at.  Automates Development Operations  In general, engineers and developers don’t spend enough effort automating processes for their benefit. Why? There has never been a need to if your team has always done large releases. Few new installations occur each year, so why consider automation? However, a more efficient deployment process, supported by automation, will greatly reduce time spent due to faster, smaller releases that happen more often. (Time that may be spent on further innovation or addressing other company issues.)  What should be automated? Start with the elements of your releases that are routine. Testing and drafting specifications typically have parts that may be automated. Be careful not to automate processes or create new technological tools only for their own sake. Know why you are automating and what advantages or time savings you expect. Not all automation is worth the effort it takes to create them.  To remain competitive in the market, you must incorporate DevOps Software into your organization. Contact Trident Information Systems if you wish for a demonstration.  

Why You Should Not Avoid DevOps? Read More »

Food and Beverage ERP

Food and Beverage Manufacturing Current Challenges and Trends Can You Expect in 2023

Are you overwhelmed by the rapid changes in the food and beverage industry? Just like you, many other manufacturers are deeply impacted by the sudden customer changes, bans, technological advancements, and health concerns in the market. The changes have caught on at a faster pace for a couple of years due to environmental and social changes. With the emergence of veganism, manufacturers now have to lay extra emphasis to produce separate non-animal-based products. Plastic ban around the world has also muscled manufacturers to practice eco-friendly measures. The key measure any food and beverage manufacturer can take today is to deploy a suitable Food and Beverage ERP into the business.    Working with different systems to run manufacturing operations can always add to your complexities. During these unpredictable times, it’s always smartest to pick a Cloud-based Food and Manufacturing Software Solution that stores and manages your data on a single server. One of the most renowned examples these days is Microsoft Dynamics 365. ERP for the Food and Beverages Industry is hosted on Microsoft Azure Cloud, which ensures bank-level data security and a team of experts working on its development 24/7.   The food and beverage industry are seeing various challenges these days, and in this blog, we will discuss the prominent challenges and the most possible trends you can expect next year.   Current Challenges in the Food and Beverage Industry   Plastic Ban Reinforcement  Food and beverage manufacturers are now looking for the best conductive practices to complement the environment. To ensure sustainable growth, producers must implement eco-friendly practices right from the start to the end of the manufacturing process. You can even implement D365 Food and Beverage ERP that helps streamline every step of production.   Strict Regulations on Waste Management   Most food and beverage producers adhere to the laws. However, the constantly changing laws on surplus production, waste management, food quality, waste disposal, and so on cause more challenges for them. To overcome this challenge, manufacturers must focus on improving their overall business operating policies.   The e-Commerce Trend  No manufacturer can escape eCommerce these days. Customers around the world have witnessed the comfort of technology, the ease of getting what they want fast, without having to visit the store. This has opened doors to new opportunities for many businesses, but traditional manufacturers are still somehow struggling with the change. It’s high time they start promoting their services online.   Rise in Non-Animal Product Demands   With the rise in veganism, the demand for meat and animal-based products has seen a significant decline. Manufacturers are too transitioning to adopt these new trends in the market. Many of them have already started vegan food and beverage production to maintain their goodwill. However, many are still on their way.   Trends You Can Expect to Witness in 2023 and How You Can Cope with Them  The major trend change you can see in 2023 is the technological advancements in manufacturing plants. Only the brands that implement Food and Beverage ERP will thrive in the market, the rest may barely survive. Given below is the list of upcoming trends:   Optimized Supply Chain with Food and Beverage ERP  There will be massive competition among the Food and beverages producers hence optimizing the supply chain to turn the business more agile, resilient, robust, and advanced will become a necessity rather than a choice. You can look for agile Food and Beverage ERP Solutions in the market. Make sure your technology handles your business and customers together with the least/ no complexities. Choose your Food Manufacturing Production Software Wisely.   Use of Advanced Technologies   As mentioned above, the latest technologies like AI and ML will be in trend next year. They are excellent at cutting unnecessary costs, reducing human errors, reducing time, enhancing services, etc. These technologies will not only provide a competitive edge to the users but also leave them enough time to strategize new ideas for the business.   Product Transparency to the Customer   Gone are the days when customers didn’t mind you not being transparent with them. Today, they demand transparency on how humane and sustainable your production process is, and this is most likely to become one of the most important aspects for manufacturers in 2023. Using a Food and Beverage ERP like Dynamics 365 for Food Manufacturing can ensure your customers are informed about the ingredients and processes you use in your plant. You do not need separate software as everything is done on the same platform.   Waste Cutting   With the advanced technology in hand, manufacturers will focus on cutting waste like unnecessary costs, food waste, production surplus, and so on. With technology incorporating Business Intelligence technology like Microsoft Power BI, you can easily predict customer demand which significantly aids waste-cutting measures. It is recommended to implement Food and Beverage ERP that incorporates features promoting waste cutting.  Veganism   For better health, fitness, and preventing animal cruelty, many people are shifting to veganism every year, and the same trend can be seen in 2023. Manufacturers need to add vegetable-based products to get into the vegan market.  Processed food items do not have a long shelf life, they need to be sold off before getting perished. Due to sudden customer changes, food items go wasted. With a Food and Beverage ERP like Microsoft ERP for Food and Beverages, producers can forecast demands, be transparent with customers, understand changing market dynamics beforehand, and a lot more. If you wish to implement ERP for Food Industry, Microsoft Dynamics 365 would be the most suitable. Contact Trident Information Systems, one of the top Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner for further information.  

Food and Beverage Manufacturing Current Challenges and Trends Can You Expect in 2023 Read More »

devops engineer tools

This is How DevOps Engineer Tools Can Transform your Business Environment  

DevOps Engineer Tools have swiftly attracted the attention of the IT sector, and for good reason. Faster delivery and quicker turnaround times in software development have become essential to an organization’s success given the always evolving and fast-paced work environment. DevOps was thus born out of the need to provide high-quality output with few post-production faults. Let’s explore DevOps Software in further detail, including its advantages, disadvantages of the conventional software development lifecycle, and ways to adopt the DevOps culture.  Why Would You Choose DevOps Engineer Tools?  The classic waterfall model was used for the delivery of software before DevOps Engineer Tools were introduced. The result of one phase becomes the input of the following phase in this process paradigm, which involves a sequential flow of a series of predetermined phases. All of the phases are therefore interdependent, and the conclusion of one phase ushers in the start of the next.  The Software Delivery Life Cycle (SDLC) model has been proven to have several flaws despite how straightforward it seems. It has been noted that a firm encounters complex issues in the rapidly evolving modern environment that need speedy responses.  Siloed structure: The classical SDLC method grouped software developers, maintenance teams, and test engineers into three different segments to perform functions one after another. There they would fail to communicate empathetically; those in charge of coding are unable to communicate with the test team or operation team.   Not enough tests and greater possibilities of errors: in the SDLC method, tests are conducted individually. However, these tests are insufficient for greater functionalities, accurate detection, and standard quality outputs (In contradiction to DevOps Model).  Delayed feedback and no transparency: Each stage is isolated and hence brings in a major gap between delivered and expected product which demands rework. Furthermore, the lack of collaboration makes employees work overtime because of which they fail to respond to customer queries.   Delayed updates and fixes: having no connection between test engineers and developers leads to a delay in fixing bugs. Updating changes can even take months. This can even become a reason for many businesses to fail. DevOps Testing Tools on the other hand, automates software development and deployment processes.  How Can DevOps Benefit You?  DevOps helps businesses to move ahead in the competition and deliver the best features to the end users. Given below are some of the key benefits of using DevOps:   Faster deployment: you can get faster and more frequent updates with DevOps Engineer Tools, which will not only satisfy your customers but will also help you excel in the market.  Stable corporate ecosystem: Are you aware that the stress brought on by the introduction of new features, repairs, or upgrades has the potential to undermine the stability of your workplace and reduce overall productivity? With the help of Best DevOps Tools, enhance your working environment with a stable and balanced approach to operation.  Significant product quality improvement: having collaboration among operational and development teams involving feedback results in better quality products and consistent improvement.   Automate monotonous tasks: DevOps Engineer Tools offers more advantages than the conventional paradigm since it makes it easier to identify and address issues fast. The team has more time to frame novel ideas since the defects are automated and tested frequently.   Brings more agility to your business: you can get the needed scalability to stay ahead in the market. DevOps can bring more agility with its flexible features.   Consistent delivery of software: With DevOps Power Platform Built Tools, it is up to all departments to keep things stable and provide new features. As a result, unlike the conventional way, software distribution happens quickly and without interruption.  Robust problem-solving features: DevOps Engineer Tools offers quick and stable solutions to technical issues in software management.   Greater productivity with enhanced transparency: The team members may easily communicate with one another thanks to the process’ removal of the silo(ing) and encouragement of cooperation, which helps them become more concentrated in their area of expertise. DevOps practices have therefore been included, which has also increased staff productivity and efficiency.   Transforming your business to include DevOps Engineer Tools is a big decision. There is a shift in your employee’s mindset from “I have finished my job” to “the feature is now ready to deploy”. If you want to use Top DevOps Tools, you can contact Trident Information Systems. With our dedicated team and immense hard work, we have benefited various SMBs and enterprises. Contact us for further details. 

This is How DevOps Engineer Tools Can Transform your Business Environment   Read More »

ERP Software for eCommerce

How can Charity Retailers Select the Right POS and Unified Software Solution? 

Making the move or upgrading to a new version of Retail POS System or ERP Software for eCommerce affects every area of a retailer’s company. It can be much worse for charity merchants, who must account to their patrons for their running expenses. They must be able to justify any additional investments made to meet the increasing administrative load they currently confront, even if it is one of their largest expense centers.  But there is no longer a choice to do nothing. Charity merchants cannot afford to cling to antiquated procedures and outdated technology as they struggle to stay viable and deal with issues like multi-channel stock management, retaining supporters, and obtaining the largest gifts from frugal customers. The most discerning understand that the proper Retail POS Systems and Retail ERP software may relieve their pain. Several well-known charities, like Sue Ryder, Ten Thousand Villages, and the Royal Horticultural Society (RHS), have made the switch.  Ralph Larcombe, the manager of Sue Ryder’s EPOS systems in the United Kingdom, stated that the organization’s sole purpose in being there was to make money to fund its healthcare department and do good deeds. Therefore, getting value for their money was crucial to them when choosing a new IT system.  Sue Ryder chose to upgrade to the most recent version of LS Retail Software Solution. Their trustees reviewed the business case to ensure that the initiative would produce the anticipated return on investment (ROI). The organization is now benefiting from automated replenishment, improved data administration, intelligent reporting, and a simplified till that requires less training for new volunteers in terms of saving money and time.  How can ERP Software for eCommerce Manage Every Aspect of Your Charity Retail Store?  You will eventually lose sight of which parts of your business are doing well and which aren’t if your data is stored in silos across many databases and your channels don’t connect. Because of this, charity retailers want ERP Software for eCommerce that gives them a clear picture of their data, complete control over their business, and real-time data on goods, sales, and customers for all of their physical and online stores.  LS Retail Management Software is now used by the UK charity RHS to power several retail sites. The software is used by the corporation to handle its supply chain, sales orders, order fulfillment, and finance for its retail and sales operations. RHS is equipped with all the tools necessary to manage:  Retail Activities throughout the garden centers.   Finances, except charitable finances.   Inventory, e-commerce sales, gifts, and books.   Events.   Data on products, customers, and sales.  How Does it Help You Manage Volunteers and Employees?  Charity shops by definition have a high worker turnover rate. The majority of retailers often use volunteers of various ages, who must be recruited, employed, instructed, and managed. Therefore, having cutting-edge Retail Point of Sale Systems that is simple to use, need little training, and can simply organize employee schedules is a priceless tool for your nonprofit organization.  A straightforward and easy-to-use Point of Sale System was important to Sue Ryder when choosing a new retail system.  EPOS Systems Manager Larcombe remarked, “Having a till that is straightforward, transparent, clean, and easy to use, is of enormous importance to us. After a brief 45-minute training session, the volunteers at the Sue Ryder stores—some of whom are seniors without any prior retail experience—can use the till with ease. Our volunteers may practice without actually doing transactions in the training mode on the LS Retail till, and they often pick it up pretty fast.”  How Strong Business Analytics and Embedded Power BI can Provide Better Visibility?  Do you fully comprehend what is occurring throughout your network of charity shops? Data analytics may be useful, especially for the price and assortment optimization, if you want to quickly identify the goods and places that are generating the most money and where you should take action. Although you may add these sophisticated features to your Retail Management System, it is more cost-effective to have them integrated into the ERP Software for eCommerce as opposed to using a separate software solution that you’ll need to operate, pay for, and keep up to date.  Managers at Ten Thousand Villages now have far better visibility into what is happening thanks to clever ERP Software for eCommerce and a centralized source of data. They can act on opportunities and fix problems in real-time, even on the busiest retail days, thanks to a Power BI dashboard that pulls data straight from the Retail ERP. Hence improving sales performance.  Today, a lot of charity retailers work with ERP Software for eCommerce such as LS Retail Software Solution. If you want to implement this solution, you can Contact Trident Information Systems. We are Microsoft Dynamics 365 Gold Partner and LS Central Diamond Partner. With a strong track of accomplishments of 22+ years, we have partnered with various renowned businesses across the world.  

How can Charity Retailers Select the Right POS and Unified Software Solution?  Read More »

Restaurant Management System

LS Central Helps Optimizing Your Restaurant Operations   

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions.   With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine.   There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace.   LS Central Restaurant Management System Works Wonders for Your Business   LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you:   Get Centralized Control Over your Restaurant Business  LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents.   No Errors with LS Central   Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time.   Attract More Customer Loyalty and Grow your Business   LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services.   Connect Your Kitchen Floor Staff with LS Central   With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems.   LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.  

LS Central Helps Optimizing Your Restaurant Operations    Read More »

Manufacturing ERP Software

Magicrete Used Microsoft Solutions to Successfully Optimize Operations Across the Departments  

Founded in 2008, Magicrete building solutions had the vision to help builders build better, cheaper, and faster with their revolutionary construction technology and they required a suitable technology, so they chose Manufacturing ERP Software. They manufacture lightweight concrete (AAC) blocks, and so far, provide an impressive range of construction solutions such as AAC wall panels, construction chemicals, as well as precast solutions. Millions of homes have been constructed using Magicrete products.   Dynamics 365 Manufacturing ERP Software Helped Streamlining Business Processes and Driving Optimum Productivity  Magicrete is one of the biggest examples of leveraging technology to optimize its business at all levels. They have been using Dynamics 365 Manufacturing ERP Software since their founding years. Since 2011, they have been using Dynamics NAV. In 2021, they upgraded from Dynamics NAV to Business Central.   Furthermore, they have also been using Dynamics 365 Manufacturing CRM software to manage customers and streamline sales. In addition to it, they use Power BI to get real-time business insights for more logical and data-driven decision-making. Their implementation partner has been providing the needed support for these solutions across different processes.   Dynamics 365 Business Central Helps Managing Operations Across Different Departments   Magicrete always struggled with financial management. As soon as they adopted Dynamics NAV, they witnessed fluency like never before. And after Dynamics NAV to BC Upgrade, the services were now unmatched. This enterprise-wide ERP Solution turned their scenario upside down.   With Business Central, Magicrete enjoyed embedded workflow charts, a friendly user interface, live business reports, and self-service reporting. Not to mention, these features serve as a critical Dynamics NAV Upgrade which helps managers make more informed financial decisions.   Magicrete had a strong faith in the power of seamless data flow. They believed a business must have a smooth flow of data to scale and succeed. Further with this Manufacturing ERP Software, the automated manual tasks resulted in faster progress, low error risks, and optimum staff management. After automating workflow, they engaged their staff in more critical operations rather than just routine work.  The business further linked its SCADA system with Business Central. It helped provide the team with better analytics and eventually led to faster decision-making and better production monitoring.   The job module allowed the project team to check up on project schedules and stay on track with the deadlines.   Dynamics 365 CRM Optimized Sales Operations   Magicrete leveraged Dynamics 365 CRM as an enterprise-wide solution and believed they couldn’t find a better solution. With just a few clicks, the entire team could access accounts, contact, and opportunity pipelines. Furthermore, this Manufacturing ERP Software solution aggregated information on emails, calls, and meetings to track customer interactions history and suggest the next most viable step. Therefore, it helped them boost their workforce productivity.   Magicrete Successfully Got a Unified View of the Entire Business   Before using Power BI, workers at Magicrete would use 5-10% of their time creating monthly data MIS sheets for different departments. Further, they worked in siloes so it was even more complex. As soon as they shift to Power BI, they can view the integrated business data at any given point in time. Having data stored in a source and no manual intervention means having easy data access and no human error.   Power BI helped Magicrete create interactive dashboards, view data, and map real-time information in a format that’s intuitive and highly visual. These dashboards help them identify business opportunities and potential/ upcoming threats. With Power BI, they identified their hidden impacting areas.   Moving Forward  With Dynamics 365 Manufacturing ERP Software, Magicrete could scale up as many times as they want. Thanks to Microsoft Dynamics 365’s agility and flexibility, they can leverage many business tools that help them scale.   With each data unit that Magicrete adds to its 14-year-old database, it enhances the quality of overall data. It further helps them calculate the cost of its products automatically. This has been proven to be a vital use case that even gave them a competitive edge in the competition.   Magicrete finds great potential in connecting teams with other business systems. They are also experimenting with bots that can provide essential data from CRM or ERP for faster approval.   If you are looking forward to implementing Dynamics 365 Manufacturing ERP Software, you must choose a suitable partner with a solid track record. Trident Information Systems have been in the field for more than two decades and became Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. If interested, Contact Us now.  

Magicrete Used Microsoft Solutions to Successfully Optimize Operations Across the Departments   Read More »

How Can Steel Manufacturers Predict Demand and Streamline Operations Amid an Unpredictable Pandemic?  

Steel manufacturing covers about 2% of India’s GDP and 0.6% of the world’s GDP. Being in such a small industry, steel manufacturers often come across various challenges that their old Manufacturing Management System cannot cope with. However, some of them still upgraded to Steel Manufacturing ERP and went ahead of the competition.   Their challenges grew threefold when a pandemic attacked the globe. New COVID variants emerge now and then which leads to unpredictable pandemics. Unpredictable pandemics cause unexpected customer demands. This often leads manufacturers to the verge of despair. Several steel manufacturers decided to upgrade their disparate technology to Steel Manufacturing ERP, whereas some still stuck to their good old excel sheets.   Due to unpredictable demand shifts, many steel manufacturers suffer losses. Sometimes some plants even shut down leading to an unemployment crisis. What is the solution? Steel Manufacturing ERP Software like Microsoft Dynamics 365 provides a single platform that supports ERP and CRM (Customer Relationship Manager) at the same time. This Manufacturing CRM Software optimizes Power BI to predict demand even during the most unpredictable times.   Can Steel Manufacturing ERP Be Really a Solution?  Steel Manufacturing ERP is a wizard tool for manufacturers. It is a unified solution that maintains enterprise resources and manages customer relationships at the same time. One of the most renowned Manufacturing ERP Software includes Microsoft Dynamics 365 for Manufacturing. An ERP for Steel Fabrication ensures the following benefits:   Company-wide Network Integration   This is one of the most valuable benefits provided by Metal Fabrication Design Software. Integrated Manufacturing ERP System aids manufacturing companies or plants to integrate and streamline their key areas such as raw material sources, procurement, managing vendors, managing inventory, and so on. This approach swears by the accuracy of financial transactions with every detail present on the same platform. Manufacturers using distinct software to manage their business often miss streamlining the key operations.   Multiple Planning Capacities   The steel manufacturing process in a steel manufacturing company goes through multiple planning capabilities. Things get complicated when a manufacturer tends to store data on multiple platforms. While planning he has to search through multiple sources and sometimes cannot even find the required data. It severely hampers the planning process. In contrast, having everything present on a single platform unifies data and makes the planning process a lot easier.   Timesaving   ERP for Steel Manufacturing reduces the production and sales cycle. Moreover, the staff can access important data without having to go through a loop of management. Furthermore, it also streamlines the supply chain and inventory management and makes it easier to tackle problems. Steel Manufacturing ERP fulfills every requirement on the same platform.   365 Degree View of Critical Data and Processes   A unified Steel Fabrication Software ensures a smooth flow of information across the company. Therefore, allowing users to access real-time data on the go. In addition, managers and decision-makers are at a great advantage. They get to oversee their entire manufacturing business from a 360-degree view. Even if they are running multiple plants, they can access its data in one go. Planning becomes a lot easier compared to the manufacturers relying on disparate systems to manage their business. With Microsoft Steel Manufacturing ERP, the managers can get real-time information in actionable and insightful reports.   Accurate Business Forecasting   To meet the overwhelming customer demands for automotive, construction sectors, and heavy equipment, it is important for steel manufacturing plants to track the emerging market trends, especially during the time of COVID. Old fashioned Steel Fabrication Management System failed at providing current reports. As soon as the reports reach the person concerned, most of the time, they are a day or two old. A Metal Industry ERP like Microsoft Dynamics 365 for Steel Manufacturing uses Power BI to extract data from various sources and merge them into an actionable and insightful report. Whether it is finding the issues arising in KPIs or forecasting customer demands. Power BI proffers accurate reports on the same.   Cost Control   ERP Implementation for Steel Manufacturing accounts for excellent control over finance and accounting, thus, bringing out optimum management and project budget control, as well as related costs. Therefore, keeping business control is not the only advantage you get from Steel Manufacturing ERP. You are also entitled to get robust financial management.   Microsoft Dynamics 365 is one of the most popular ERPs (Enterprise Resource Planning) and CRM across the globe. There is hardly any business that has not ever heard of Microsoft Dynamics 365. It has helped businesses achieve milestones quickly and more easily with its robust tools and functionalities.   What Makes Microsoft Dynamics 365 Your Go-to Steel Manufacturing ERP Software?  From small and unorganized businesses to large multinational businesses, having a full-fledged view of any sort of business is imperative. Microsoft Dynamics 365 Steel Fabrication provides a 360-degree view of your business. Whether it is a single item producer or a custom-specific metal manufacturer, D365 for Manufacturing has everything you need. This software provides the following benefits:   Quality Management   This Steel Manufacturing ERP allows you to generate your material certificate which ensures its quality grade. Furthermore, it also allows the user to track issues by problem type and spot their long-term or short-term solutions, respectively.   The statistics also state insights into the key performance indicator (KPI), and where the nonconformance issues arose. It displays the solutions which helped resolve those issues in the past. You can also use the historical data to calculate the previous quality measures and discover the appropriate measures to use this time.   As soon as you set up quality associations, it creates quality orders for different business operations, conditions, and events. The quality association may also sometimes include a certain item or every item.   Shop-floor Reporting   With Microsoft’s Steel Fabrication Management Software, manufacturers can manage their operational tasks which are straight away associated with the production department. They can also schedule, track, and report work progression in the manufacturing plant. Further, live reporting with job progression reporting and costing according to the employee’s name, the time on production orders, and their duties.

How Can Steel Manufacturers Predict Demand and Streamline Operations Amid an Unpredictable Pandemic?   Read More »

Bind Customers to your Retail Business with LS Retail  

Have you ever wondered how some retailers manage to bind customers to their business and some do not? Suitable ERP Software for Retailers and a hint of creativity are the secret ingredients. They optimize its tools and complement them with innovative strategies. However, if you are not creative enough, it is no issue at all. LS Retail ERP alone can provide a robust platform holding a plethora of customer-compelling tools and functionalities.   Retail businesses run on low-profit margins, face massive competition, and are in desperate need of ERP Software for Retailers. Those who run disparate systems like separate Customer Management System, billing software, Inventory Management Software, etc. are prone to face more downtimes than those who prefer a unified Retail Management Software like LS Retail Software Solution.   Having a disconnected CRM Software for Retail is not very effective during a cutthroat competitive era, where your competition is upgrading their technological approach. Such retailers commonly come across some general issues such as:   Overstocking and understocking.   Redundancy issues.   Imbalanced balance sheet.   Inability to cope with a sudden customer preference change.   Poor strategies and rigidity.   Lack of enough data while creating loyalty programs.   LS Retail ERP abolishes most of the factors hindering a successful customer relationship, it uses Power BI (Business Intelligence) to collect data and creates real-time reports which help understand customers better. Create successful loyalty programs, deals, offers, and coupons based on the information given.   How does ERP Software for Retailers Help Connecting with Your Customers?  ERP, like LS Retail Software Solutions, extracts customer data from every touchpoint, compiles data, and generates insightful and visually appealing customer reports.  In addition, you can:   Offer secure and contactless payment options.  Align replenishment to the actual demand and trends.   Allow customers to check real-time product availability.   Enable self-service shopping and checkout options.   Customized Deals and Offers   Having deals and offers customized for your customers helps form a special bond with them. With Power BI you can get reports on just the information you need, through which you can segregate customers into different segments according to their preferences. You can either create individual offers or group-oriented loyalty programs. It usually compels customers to think it over and form an emotional bond with a particular company or a brand.   Display Relevant Item Suggestions on E-commerce Platforms  This CRM for Ecommerce, using artificial intelligence, looks through the customer’s history and understands their pattern, then it customizes a list of products for your customers   Which might grab their interest. Besides increasing cross-selling and upselling, it can make some customers subconsciously feel cared for and drive them to visit your site more often.   Self-Check-out Services  With more and more dependency on technology, customers are becoming increasingly impatient. No customer likes waiting in long queues with a bunch of items. Offering self-service and self-checkout options busts frustrating queues and clears up the floor space. Customers hop back to stores with more convenience than those who lack it.  Easy Product Purchase or Return Either Online or Offline   To gain customers’ trust it is mandatory to ensure an easy return policy, either online or offline. A customer will feel confident enough to purchase a product from your shop if they are provided with a convenient return facility. With this ERP Software for Retailers, you can easily provide easy purchase returns either online or offline.   Word of Mouth Attracts and Binds New Customers   Keeping your customers satisfied helps attract new customers into your business through one of the most effective promotional techniques i.e., word of mouth (WOM). When a customer is happy with your services, he is most likely to refer your store to his friends and family. It does not take too long for new customers to build trust in your brand too.   How to Pick the Right Vendor?  LS Retail Software Solution is indeed one of the best ERP Software for Retailers. However, it is crucial to choose the right LS Retail ERP Implementation Partner from the pool of LS Retail ERP Vendors. Make sure the vendor you select has a robust track record and enough resources to support you during downtime. Make sure the partner provides 24/7 LS Central Support.   Trident Information Systems is a Gold Microsoft Dynamics 365 Implementation partner with 20+ years of experience and a robust track of accomplishments. Our team of experts delivers 24/7 support. Contact us for further information or a demonstration. 

Bind Customers to your Retail Business with LS Retail   Read More »

The Digital Age of Data Intelligence

What comes to your mind when you think of “Data Intelligence?” Is it Business Intelligence? Maybe Business Analytics? Data intelligence is the foundation for creating any insightful report. It is more than analytics.   The process of optimizing Artificial Intelligence and Machine Learning tools to scrutinize and transform large datasets into intelligent data insights, which businesses can further use to improve their services and investments refers to data intelligence. They can implement data intelligence tools and methods to understand comprehensive information with the objective of developing better business processes. The most reliable data analysis is done focusing on these four components:   Descriptive data  Predictive data  Prescriptive data  Decisive data  In other words, if data is “oil,” data intelligence is the “oil refinery.” It understands data and extracts incognito and insightful information while providing intelligence for data-driven decisions and actions. It helps companies extract, engage, and analyze data from different areas:   Allows a 360-degree view of their business or certain areas.   Endorses organizational transformation.   Promotes data-driven culture in the organization.   Help understand customers.   Assists in building new services or products.    Data Intelligence: A Business Essential   Having customers with soaring demands, businesses have to become more active, reliable, and most importantly predictable. Earlier the companies used to promise their service and it was enough for the buyers. However, in this era, things are a lot different now, consumers give a premium to performance than a promise.  Data Intelligence helps you deliver what you promised in the near time. You can easily predict when your machines are going to have downtime while being proactive in fixing them. You can estimate the accurate duration of a project and optimize resources accordingly. Being backed with a precise forecast, you construct reliability into delivery.   The amalgamation of technological advancements and data science drives the opportunity to establish a unified, impactful, and sophisticated data intelligence. In order to improve marketing and business operations with data intelligence, an organization needs to follow these five steps:   The first step is to acknowledge technological advancements of science, data, and software specifically designed to benefit from new opportunities.   Secondly, it is essential to establish a universal identifier to unify online as well as offline first, second and third-party data via graphs and models.   Thirdly, ensure the effective enrichment of data that is being generated and harvested daily.   Then, allow the effective segmentation of data as per the current capabilities of your CDPs, then implement data science and machine learning tools to identify the potential data activation via any channel of interaction, usually known as omnichannel.   Lastly, establish a common software for all the relevant parties empowering data intelligence for all – from data analytics and data science teams all the way to the planning and operation teams. It should be accessible for anyone desiring to exponent current market opportunities.   Business Intelligence   Business Intelligence is the essence of data intelligence ensuring various levels of insights with increased value and technological complexities. It is one of the most crucial business aspects and sets a foundation for your business decisions. It typically includes four types of analysis.  Helps Improving Competitive Intelligence   Businesses can get a competitive edge with such analysis which turns big data into insightful actionable reports. Such solutions allow data access to authorized people ensuring a competitive, secure, and intelligent report. This ensures organizations can make more strategic decisions quickly with this information effectively.   Improves Market Intelligence  Akin to competitive intelligence enhancement, intelligent data analysis can help improve market intelligence by identifying customer insights, customer monitoring, buying patterns, and predicting market trends. Having these details available on a single platform can help businesses become more responsive towards marketplace changes while optimizing manufacturing and cutting waste.   Integrates Data   Since there is data everywhere, in different formats and texts, it makes data analysis a challenging task. However, this technology extracts inputs and turns them into more actionable reports while minimizing complexities existing with data locked in different software and spreadsheets. Having data extracted from various sources and formats is transformed into a single vision of truth, making it easier for entrepreneurs to analyze their businesses and make logical decisions.    Provides Customer Insights   Intelligent data analysis extracts customer data from CRM, social media campaigns, email marketing, and websites while determining customer engagement with your business. It helps an organization identify factors causing low or high engagement and create effective strategies to boost sales.    Bottom Line   Data Intelligence is more than just analytics, it collects data from different sources and refines it to deliver further for generating analysis. Data intelligence can be addressed to the process of optimizing Artificial Intelligence and Machine Learning tools to scrutinize and transform large datasets into intelligent data insights. Business Intelligence is the essence of data intelligence, a business scalability relies on your BI capabilities. Trident Information Systems is equipped with Microsoft’s robust tools ensuring a powerful BI service. For further queries or a demonstration, contact us.   

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