Top Reasons to Use Microsoft Dynamics 365 as your CRM  

Microsoft Dynamics 365 is a unified platform that combines ERP (Enterprise Resource Planning) and CRM on the same platform while eliminating the need to implement different systems for different purposes. Dynamics CRM has different modules such as: Dynamics CRM for Sales Marketing, CRM for Warehouse Management etc.  

Using disparate systems can cause more complications and compromise with your productivity. In an era where most businesses are switching to smarter technology, you being stuck to the traditional methods can cost you your productivity, profit margin and overall business goal accomplishments. 

Be it sales force automation, business intelligence, marketing, account management, order management, service improvement or a seamless information flow, Microsoft Dynamics 365 is capable of handling everything pretty easily.  

In this blog, we will discuss why you should use Microsoft Dynamics CRM for your business. Coupled with expertise in deployment, building, and supporting advanced CRM solutions, it brings out greater control over your sales process. With boosted client satisfaction and greater productivity, you can easily surpass competition.  

Microsoft Dynamics showers tremendous benefits to your business such as: 

  • Your employees begin to work more efficiently and can now make better decisions.  
  • You boost your marketing with Microsoft Dynamics CRM robust tools that make it easier to set up, analyze, run, and manage campaigns.  
  • Your marketing and sales staff begin to collaborate, hence resulting in attracting more business.  
  • No more silos, as Microsoft CRM stores data in one place.  
  • It implements the best practice approach while improving your business processing  
  • You can conduct more effective campaigns. 
  • You can manage your inventory better and predict the future requirements.  

Benefits of Microsoft Dynamics CRM  

Customization Boost 

Microsoft Dynamics 365 is a pretty flexible solution that works as your company goes. With unlimited features and third-party integration ability, it ensures enough flexibility and ideal customization according to the changing needs of your business. You do not have to engage with different software if you suddenly come across a new requirement. It can easily be tailored to work as your company wants. This CRM views links and forms and can customize them without extra development.  

Easily Accessible Information  

Are you tired already scanning through different software a critical piece of information? Bid a goodbye to this struggle as Dynamics CRM integrates data like sales, marketing, customer and so on under the same roof and creates insightful plus actionable reports. With its robust tools, you can ensure that the right information is provided to the right employee. You can easily share customer-oriented PowerPoint presentations, documents, reports through Office365 which enables Microsoft Teams, Outlook, Excel, PowerPoint and so on.  

Targeted Marketing Campaigns  

 It is important for your clients to know about your product and the exclusive offers attached to it. Microsoft Dynamics 365 delivers a tool which seamlessly simplifies complex processes such as building leads and client lists, generating targeted at specific prospects, measuring results, and executing follow ups. This software will always ensure you stay connected with the right clients.  

Seamless Application and Data Source Application  

Microsoft Dynamics 365 possesses the force of Microsoft NET Framework and Web Services.  It allows companies to integrate their old, isolated, legacy business solutions and apps. This system connects with your third-party application while helping you break down information in silos. For instance, with email marketing, you can create personalized emails with CRM information and track recipient tools in Dynamics 365. With surveys, you can easily match client gratification replies with the contact records in Dynamics 365. Similarly, with web tracking, you can easily track enterprises who show interest in your product or just make a casual visit.  

Power BI (Business Intelligence) and Dynamics CRM 

With Microsoft Dynamics CRM SQL server, you can enjoy the services. Build insightful reports with this robust analytical tool for every business. These embedded analytical tools integrate with a SQL server to create actionable data reports for people at managerial level while providing enough accounts for better decision making. You can easily gain a complete view of your client anytime you want while accessing its advanced reporting functionalities. This system provides a crucial platform for planning, marketing, sales, investment, and tracking. 

Implementing Microsoft Dynamics CRM can solidify your relationships with customers, you can even create relevant deals, offers and loyalty programs for an individual or a group of customers. If you are looking forward to getting Microsoft Dynamics 365 CRM, for Dynamics CRM for Sales Marketing, CRM for Warehouse Management, or any another module, you can contact Trident Information systems. We are a Gold Microsoft Dynamics Partner who has been serving various industries for over 20 years. Contact us for further information.