Trident Information Systems Pvt Ltd

Transport Industry Challenges in 2022 and their Ultimate Solution

Transport Management Software / Trident Information Systems

Your technology is responsible for how your transportation and logistics operations are carried out. The best ERP for Transport & Logistics would refer to strategies for optimizing your resources and getting the delivery done in the minimum time. Route planning, vehicle maintenance, and settlement of advances are other aspects of good transportation management technology. The covid-19 outbreak in 2020 disrupted the logistics industry with a good deal of challenges all across the globe. However, one thing that is common among all is their solution i.e., supply chain resilience. Good Logistics and Supply Chain Management Software beats abrupt hindrances keeping your business healthy. What Are the Challenges of Transportation and Logistics Management Systems In 2022? 2020 COVID outbreak unveiled supply chain shortcomings. This situation has encouraged logistic stakeholders to pay more attention to supply chain resilience and question their remedial plans. However, traditional Transport Management Solutions may face the following issues: Incompetent Route Management: Your order delivery duration may suffer due to inefficient route management. It can also lead to engine idling, an increased driving period, and a towering vehicle maintenance cost. Declined Vehicle Capacity Utilization: It is one of the most general limitations of traditional logistics management systems. Your team computes the vehicle details and analyzes its capacity, this method is subject to a good deal of errors. Software like Dynamics 365 for Logistics offers just the right features to deal with the same. Consignment Tracking Inefficiencies: To get your consignment status, your traditional transportation system may use a team to make hundreds of calls in a day. It is too much time-taking and exhausting, instead it is recommended to invest your funds in a suitable ERP for Transport & Logistics. Increased Transportation Costs: Manual order allocation, route planning, vehicle maintenance, increased drive period, and similar activities may need a lot of workforce, resulting in increased transportation costs. Not utilizing your current vehicle capacity may lead to purchasing a new vehicle and increased expenses. Late Deliveries: Lack of resource optimization may lead to late deliveries and loss of clients. It can severely impact the business’s goodwill and branding. It is important to adopt the latest ERP for Transport & Logistics like Microsoft ERP for Transportation, which can include all your necessities on the same platform. How Can Microsoft ERP for Transport & Logistics Help You Overcome Logistics Challenges? Microsoft ERP For Transport & Logistics is the best ERP for Transport Company. Having all the necessities like route planning, vehicle management, advances, trip settlements, real-time GPS fleet tracking, and much more within the same platform not only saves you time but financial assets as well. Given below are some of the most common perks of this Logistics Software. Cut Fleet Running costs: Having techniques like bundling, cross-docking, and continuous moves being packed together can check on your fleet running and maintenance costs and avail you of optimum fleet utilization. Manage the Entire Warehouse in One Click: This ERP for Transport & Logistics provides the best warehouse management software solution all across the globe. Having real-time warehouse data at hand encourages more meaningful decisions than ever. Manage Drivers: Dynamics 365 Transport Management software automatically tracks driving behavior, locations, activities, license, driving hours, and any violation of conduct swimmingly. Therefore, you can claim a more polished outcome without spending too much time, and money on your manpower. Cut Overall Costs and Increase Profit Margin: Spending less time, effort, and assets on activities like getting consignment status, tracking drivers’ information and route management cuts costs and adds up to your profit margin. Optimally Utilize Vehicle Capacity: Having suitable strategies ready, you get just the right method to optimally utilize your vehicle capacities and cut unnecessary costs. Schedule And Plan Trip with Live Road Tracking: Get hold of certain waypoints and instructions to create trips. Schedule journeys and pick the best routes with the least traffic. Track Vehicles: Track your vehicle’s current location, route history, speed, site visits, and driving behavior in one click. Get real-time updates on traffic via email and text messages. Our Final Words Transportation and logistics businesses may stumble upon various seen and unseen challenges, especially after the 2020 Covid-19 outbreak. However, the solution is simple; Supply Chain Resilience. Microsoft ERP For Transport & Logistics provides one of the finest Fleet Management Software. If you wish to implement the solution for your future endeavors, you can Contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. Trident’s services help you with excellent decisions, live road and vehicle tracking, optimum vehicle capacity utilization, and much more within the same platform. Contact us for more information or demo services.

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9 Hacks to Ensure Your Customers Get the Best Online Shopping Experience

eCommerce / Trident Information Systems

Online shopping is booming now. For a couple of years, when lockdowns were prevalent, people solely relied on online shopping, which as a result, made them succumb to the ease of it. If you, as a retailer, are still not on any eCommerce platform, you should consider getting into one. Due to this elevated trend, retailers are finding innovative ways to provide the best online shopping experience. Being entirely based on technology, you must employ suitable software. It would preferably be a Unified eCommerce Website Software. To stand out in the market, you must ensure the maximum comfort possible for your customers on your part. Provide exciting offers, deals, and discounts. Make them feel special. Show how much you care for them. Don’t let them hover around scrolling through irrelevant products. instead, suggest products they are most likely to purchase. Keep customers happy with a smooth online experience. This is only possible if you apply robust eCommerce Website Software. A solution that manages the entire process on the same platform because using different systems will only cause delays, and people these days are the most impatient. Our research team has found the top 9 hacks ensuring your customers get the best online shopping experience ever! #1 Make Sure Your Customers See the Relevant Products Only (an eCommerce Website Software can Help) Customers have the shortest span of patience now. Make sure they see relevant products fast. Don’t let them waste their time scrolling through things they may never buy. In this case, using Software for eCommerce Website helps. You can even encourage them to buy combination products (cross-selling). This is what Amazon does, it suggests shoppers a combination of products that go hand in hand at the bottom of the page. You can also create a separate section on the screen suggesting the best combinations people are frequently buying. This trend becomes even more prevalent during a sale. #2 Your Site Should Load Fast in Both Mobiles and Computers Nothing is worse than frustrated customers. Imagine them having every item at the best price in their cart. However, the site is filled with various glitches, and your customers often get stuck during the checkout. When your competitor’s website loads fast, and it takes double their time to shop on your site, you have an increased risk of losing customers to them. Employ a suitable eCommerce Website Software that hardly needs to be looked after, like LS Retail. It requires no-low maintenance, automatic updates itself, and no specific team of experts to take care of the software. This way, you can free your IT team, and engage them in developing a faster and better-quality website. #3 Show How Much You Value Your Customers Your customers would want to come back again-and-again to your site if you treat them like a king. Carefully observe their previous transactions and understand their patterns. See how they prefer to spend and what their habits are. Also, notice what they didn’t purchase, why so? and how to improve the situation. You can either engage your team to do it manually with some tools if you have a small client base. Those with a massive client base must deploy Business Intelligence Services. For example, LS Retail eCommerce Website Software supports a robust tool called Power BI, that collects historical data, scans it, understands customer’s actions, and provides insightful reports. You can use these reports to: Categorize Your Customers You can categorize them into levels, e.g., Bronze, Silver, Gold, and Platinum. Each of them should be entitled to certain services where they can get cashback, discounts, free shipping, etc. You can also flexibly change the services in each segment time-to-time, for example, suppose gold customers are entitled to 10% off on a tank top, seeing 20% off if they buy a tank top with a shirt and pant in the next month, will encourage them to purchase more. This will keep them excited about new upcoming offers. Furthermore, this will also encourage other customers to try getting into one of the categories and enjoy the benefits. Offer Reward Points You can also provide reward points to valuable customers and allow them in their next shopping. This will work as equivalent to a cashback for them. #4 Allow Them to Easily Contact You Nobody has enough time to google your contact details, Display your number at the center of your eCommerce site. Sometimes your customer service executives are way too busy to handle all the queries. So, you can also allow AI-based or human-based live chat options, or an amalgamation of both. Make sure you use an eCommerce Website Software that provides live chatbot options within the same platform. For example, LS Retail offers an AI-based live-chat-bot option, so your customers never go unattended at any time of the day. #5 Let Customers See if the Inventory is Available or Not If you are selling a tangible product, make sure your customers can see its availability in the early stages. There is nothing more frustrating than finally finding the right sized dress/ shoe and finding it backordered or having “the item is not eligible for delivery in your area” notification. Having an eCommerce Website Software managing everything on the same platform helps. #6 Use Color Psychology Carefully design the color scheme of your site. Many big brands use triggering color schemes in their eCommerce sites. For example, brands color the “check-out payment” button in green. Green usually signals “let’s do it” or “positive”. It also stands for the green signal in traffic lights. #7 Upload Good Quality Photos/ Videos with Thorough Descriptions Make sure your customers get the right vibe of the product they are about to purchase. Upload HD-quality pictures of the item. You must also include a video description of the product and directions to use it. In addition to it, ensure you give a thorough description of the product so the customers can get a fair picture of the item. #8 Connect all Your eCommerce Platforms Most online retailers these days don’t limit themselves to

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Upgrade From GP to Business Central to Get Faster and Streamlined Business Operations!

GP to BC Upgrade / Trident Information Systems

Your company is determined for Dynamics GP to Business Central Upgrade, correct? GP’s end of support is ending in January 2023 anyway. If you are bothered about the inconveniences that this migration will bring you, don’t worry. Every Migration is not complicated. Moreover, most companies must progress toward digital transformation since it will enable you to boost your company efficiency. Microsoft puts a lot of effort into enhancing the functionality and features of its products. Most of the time, you’re on-premises GP to Dynamics 365 Business Central Upgrade may increase productivity throughout your whole company. You will also be able to improve the efficiency of your business operations, services, and procedures. Why Would You Upgrade from D365 GP to Business Central? Dynamics Business Central is a cloud-based solution that offers more flexible features and agile tools. You can get more speedy operations while streamlining every process. It is suitable for businesses of all sizes. It provides other benefits such as: Business Intelligence Fosters More Logical Decisions After Dynamics GP to Business Central Upgrade, it supports business intelligence tools. You can use them to get insights into your business. You can also understand customers better as it stores, scans, filters, and presents customer data into dashboards allowing you to see how each customer spends in your business. You can then provide customized offers and services, deals, offers, and discounts. It becomes easier to segregate them into groups and individually. Moreover, Business Intelligence helps you spot your business’s KPIs, potential threats, gaps, and hidden earning opportunities. Helps You Save Costs After Dynamics GP to Business Central Upgrade, you will shift to cloud-based software which helps you save costs on maintenance and upgrading. You do not have to engage your entire IT team in maintaining and upgrading your software. You can instead use them to develop more useful tools to streamline your operations. D365 is an Saas as a Service Platform that helps you develop new software as per your need easily. You Are Always on the Latest Version Once you decide on the Dynamics GP to Business Central Upgrade, you will be hosted by and on Azure, you can always be on the latest version. Microsoft provides minor updates now and then without disturbing your business ecosystem. And twice a year, Microsoft provides major updates about which you are notified in advance. You can even reschedule these updates if you feel like it. D365 provides sandboxing allowing you to test changes and patch upgrades, even for those that Microsoft itself upgrades. Get a suite of Cloud-based Software With Business Central, you can access the complete set of applications provided by Microsoft such as SharePoint, Outlook, Teams, Power BI (Business Intelligence), and a lot more. These tools help you collaborate freely with one another and streamline operations more easily within the business. Remote Access One of the best qualities of Microsoft Dynamics Business Central is its remote access facility. You can access it from any device. In this period where everyone demands remote work, you need technology to support the same. Due to COVID-19, businesses were forced to shut down and demanded remote work. Businesses that couldn’t comply with the same either shut down or implemented technology to support remote work. This technology ensures work is done even if you are not available at the office. High-end Security With Dynamics GP to Business Central Upgrade, businesses especially SMEs don’t have to worry about their security as Microsoft Dynamics 365 ensures bank-level security. Microsoft has assigned more than 3000 experts to detect and defeat threats. There are thousands of other experts working day and night on the well-being of your software and data safety. Teams are assigned to create possible threats and other teams find ways to defeat them. Microsoft can be the most secure data you can have. Your data is stored and backed up on a single server. Therefore, you will get everything on a single server. If you are looking forward to Dynamics GP to Business Central Upgrade, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Implementation Partner. Our team of 200+ experts’ workday and night to ensure seamless and consistent operations in the organization. Contact us for further details.

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Case Study – Trident Implemented D365 Finance & Supply Chain Management for NOC Ethiopia

Microsoft Dynamics 365 / Trident Information Systems

Established in 2004, National Oil Ethiopia Plc (NOC) is excelling in the marketing of petroleum products in the country. It is the first indigenous oil marketer to have distinct service stations located throughout the country. NOC markets one of the leading lubricant brands commonly known as Chevron-Caltex Lubricants, as well as contribute to a major share in Ethiopia Oil Industry. It supplies over 100 lubricant grades for Industrial and Automotive applications. Additionally, the organization delivers other petroleum products such as LPG, Chemicals, Bitumen, and Petcock. The business delivers services to keep their customers going by delivering services in the most cost-efficient and effective manner. Their team is divided into retail and commercial units to profitably market their products and achieve effective customer services and market leadership in the gas sector of Ethiopia. The business aims at consistently improving its product and service offerings while expanding its business operations in Ethiopia and other African Countries. However, their current system was unable to comply with their requirements. Hence, they decided to contact Trident Information Systems for a suitable solution. After conducting thorough research, Trident found its core challenges and requirements and believed Microsoft Dynamics 365 Finance and Operations will be the most suitable solution. Business Challenges The business was struggling with financial management and supply chain issues which included: Difficulty in figuring out the accurate volume of fuel transported in the truck. Tough time allocating charges on import purchase orders and knowing the landed cost on the inventory. Difficulty in allocating departmental costs and expenses. The manual approach to the regular activities caused redundancy and similar issues. Disparate systems and no real-time data availability hampered decision-making. Uncontrolled operations and compliances throughout the organization and vendors. Business Requirements The business needed a unified approach in the financial management of the business and required the following: To calculate the accurate fuel volume transported in trucks, know the losses and gains during the transit. To allocate charges on the import purchase order and to know the actual landed cost on inventory. Needed to identify departmental cost and expenses for actual cost allocations. Configure and customize the automation process for regular activities. Unified software solution for real-time data availability. Robust support of operations and compliances throughout the organization and vendor. Solutions Provided by Trident Information Systems After digging out the organization’s core challenges and requirements, Trident implemented Dynamics 365 Finance and Supply Chain. Other benefits the solution provided include: DIP Measurement Process- as NOC uses Dip Measurement to calculate fuel volume transported in the truck to find out the losses and gains during the transit. Insightful reports and dashboards on financial transactions with D365 Finance and Supply Chain. Enhanced Process Automation. Captured all landed costs while adding them to the Inventory. A centralized view on operations, costing, compliances, and inventory. A sophisticated vendor management system. Benefits to Business After implementing Dynamics 365 Finance and Supply Chain, NOC noticed a considerable change in their financial management and supply chain. Trident’s solution delivered the following benefits: The business could manage and schedule its resources in real-time and project costs accurately. NOC could identify the actual fuel volume transported in the truck to know the gains and losses during the transit. Their revenue was now managed more systematically and accurately. A centralized system for planning and project analysis could better control operations and compliance across the organization. Better vendor management and regulatory compliance. Advantages of Dynamics 365 Finance and Supply Chain Microsoft Dynamics Finance and Supply Chain put flexibility and Scalability at the core of your business, allowing you to quickly grow, and adapt at your own pace. You can easily tailor and extend the application to meet your unique business or industry-specific needs. It can offer the benefits given below but not limited to: Supports critical operations throughout the business. Exceptional reporting functionality that allows businesses to collect data and assess situations right then and there. Microsoft backed and developed functionality to enable seamless integration within the enterprise. Enables in-depth accounting and financial functionality. Reduces IT maintenance load. It automates and streamlines the supply chain. Endorses innovation with a modern and adaptable platform. Streamlines asset management. Bottom line After struggling with successfully managing their expanding business’ finance and supply chain, NOC Ethiopia finally decided to contact Trident Information Systems for Dynamics 365 Finance and Supply Chain solution. After the implementation, the business could witness benefits like optimum resource management and scheduling, systematic revenue management, centralized view of the entire supply chain, and so on. Trident is a Microsoft Dynamics 365 Gold Implementation partner. Contact us for further information

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5 Guaranteed Strategies to Keep Customers Happy in Your Restaurant!

Restaurant Management ERP / Trident Information Systems

While dealing with bottleneck competition in the Hospitality Industry, you have to maintain an equilibrium between staying sane and reducing the churn. It is essential to look for dynamic methods to engage more customers in your business and retain the existing ones. For that, you first have to implement an agile Restaurant Management System to support it. Being a restaurant/ food chain owner, you may as well relate to the frequent challenges popping up such as: Changes in marketing trends and dynamics. Changes in customer’s experience. Losing loyal customers. Growth of your restaurants and increasing competition. Our team of experts carried out thorough research, encompassed common issues, and accumulated top five strategies to retain existing customers and draw new ones. Widen-up custom experience Introduce quick and convenient payment methods Deliver a wealth of information Allow order customization Smoothen-up their journey #1 Widen-Up the Customer Experience It is a good idea to engage your customers before, during, and after their dining experience, as it ultimately draws more customers to your business. In this digital era, where everyone wants a quick and smooth experience while dining, make sure they can get in touch with you via applications, mobile devices, social media, and the internet. Get a Restaurant Management System to accumulate every function on the same platform. Some studies have shown that 70% of customers are most likely to hop back to quick service, casual restaurants, and fast casuals if they have an app that gratifies them with acknowledgment, or in other words, makes them feel “known.” It is a magnificent opportunity to develop a robust, personalized bond, driving customers back to your business. The essence is, get in touch with the customers via their preferred channels. It can be as simple as asking them to share their favorite photos on social media or suggest new menu ideas. Also, you can offer them customized offers, promotional rewards, hold surveys to understand their taste, and implement the most demanded recipe. If you have a Restaurant Management System like LS Central, you can easily get these features at your fingertips. #2 Introduce Quick and Convenient Payment Methods Nothing is better than introducing a quick and convenient payment method to customers as a churn reduction method. Remove all obstructions and ensure a smooth path to your restaurant. Using Point of Sale Systems is recommended due to its flexible capacities. LS Retail ERP is an Online Food Ordering Software which helps you manage all your online ordering platforms in one place. Even if you serve excellent food, your diners/ customers might note your service inefficiency. It can even drive them to shift their preference to your competition. Hence, ensure seamless services and avoid any vacuum formation between you and your customers. Research by Deloitte revealed that there is an increase in customer visits of 6% and a rise in spending of 20% when customers have the flexibility to place orders and pay quickly using technology. #3 Deliver a Wealth of Information Diners appreciate honesty and transparency, sharing values is a great deal to them. It is one of the easiest mediums to convey that you are on the same page as them. Sharing details of your food quality, healthy eating, and sustainability ensure your restaurant will be their first preference. Thanks to the available Restaurant Management System – from websites or applications on their mobile phones to the POS System (Point of Sale) in your restaurant, data sharing has never been easier. Customers can tap into your restaurant food detail in the blink of an eye and finalize if they want to give your restaurant a try. If you use a Restaurant Management System, all you have to do is input the data in the back-office and the system will distribute it to all the touchpoints (including loyalty apps, POS, and website). So, embrace this moment, and inform your customers How you source your ingredients? How you treat your staff? How your services are sustainable and eco-friendly? Nutritional values of dishes. #4 Allow Order Customization While serving customers you have to make sure you offer what they want, not what you want to offer. If you want more customers to engage with your business, allow order customization. Enable enough flexibility to make changes in their order and get it delivered as per their unique taste. Flexibility is directly proportional to scalability. A Restaurant Management System like LS Retail Software Solution can give you the flexibility you need. It has been researched that 85% of customers tend to check out the menu before finalizing a restaurant to visit. Since it is one of the top demands to be seen among customers, offering food customization facilities enhances the chances of your selection. Sanctioning food customization to their unique taste is an effective way to add value to their dining experience. Use a Restaurant Management System like LS Retail Software Solution The success of your business relies on effective engagement between you and your customers. Also, front office coordination is something you need to focus on here. Make sure the orders are transmitted properly from the front to the back office. In this case, technology like LS Retail POS can help. It guarantees correct order transmission from the table to the accurate kitchen counter, eliminating the risk of the kitchen staff misreading the waiter’s handwritten orders. #5 Smoothen-Up Their Journey Your customer’s journey to your restaurant is much more than crossing the threshold. It starts right from the moment they browse through the menu via your website, mobile application, or any other medium. It is significant to integrate all the processes to assure seamless services. Think of the mediums you can use to connect with the customers and the kitchen. How can your staff get the information they need to deliver personalized information and recommendations? How can you change your restaurant’s layout to suit your customers better and reduce waiting times? To top it off, ensure all the elements coordinate well with one another. To achieve the ultimate agility, you need

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5 Tips to Conquer Overcapacity Issues, Over-pricing, and Price Volatility in Your Steel Manufacturing Plant

Steel Manufacturing / Trident Information Systems

Steel manufacturers often come across unique challenges in their production units with routes, BOMs, and engineer functions deciding product design. The world crude production in 2020, amounted to more than 1.86 billion metric tons. It was a more stable value as compared to 2019’s production. Due to the steel price drop, global leaders such as ArcelorMittal and Nucor faced adverse consequences. Due to international policies, manufacturing plants face overcapacity. Manufacturers need efficient Steel Structure Design Software to help them through similar situations The key to succeeding in the steel industry and service is to deploy Advance Steel Software. Technology providing real-time updates and transparency through every stage of your supply chain helps in efficient planning, and material scheduling streamlines the supply chain and provides transparency. To ensure consistent and smooth operations, make sure your Metal Fabrication Software comes with after-sales support services. Ideal Steel Manufacturing Software will provide: Quality management Financial management Shop floor data capture Attendance and time Product Configurator purchase, sales, and order processing Timesheet management Purchase requisition How to Use Steel Structure Design Software to Optimize Manufacturing? The only way to achieve manufacturing optimization is to complement the latest technology. First, you have to find the most suitable Steel Structure Design Software. Microsoft Dynamics 365 Finance and Operations is one of the best examples. Renowned by every business, D365 has an impression of a robust, agile, flexible, and value-for-money platform. Suitable for SMEs and Enterprises, it allows the development and customization of tools for specific requirements. Given below are five tips to streamline your manufacturing processes. #1 Thoroughly Analyze and Identify Long Term and Short-Term Solutions To streamline operations, you must first identify the problems. Thoroughly analyze and spot what your long-term and short-term analysis are. You can pull out your current KPI stats and check out your previous non-conformances. Look at the solutions and how they performed last time. What improvisations can be made? Bring out previous data and analyze the effectiveness of your previous measures. These steps are necessary to control quality. Also, you can identify the areas where you are investing in vain. It is best if your Steel Structure Design Software generates an ultimate product quality certificate so you can ensure the best quality product for your customers. #2 Try to Get Transparency on the Shop-floor to Manage Costs The production process involves various steps. Getting transparency on each step helps you identify what exactly is going on and how your staff is performing. Check how much time and resources you can save in the process. With the latest ERP for Steel Industry like Microsoft D365, you can track, schedule, and report progress in production. Make sure you check what each employee does, and how much time he takes in completing a production order, followed by his duties. These steps are crucial to saving investments. #3 Pay Attention to the Scheduling Process Scheduling is one of the most painstaking processes in the steel manufacturing industry. Getting visibility into this particular task improves overall production capability. The best way to get visibility in scheduling is to deploy advanced Steel Structure Design Software that allows real-time visibility into the process. MSD 365 provides visibility with material optimization, max OD/ coil breakpoint, interactive graphic planning, cut, slit and melt planning workbenches, etc. #4 Make Informed plans and Decisions Data is the foundation of every business. Make sure the source of your foundation provides quick and updated information. It is recommended to use a single Metal Fabrication Software to manage all your business operations instead of hopping back and forth from one software to another. Make sure the data you use is fresh, and no updates are made thereafter. This way you can make better production-boosting strategies. Moreover, you can make effective replenishment decisions to avoid overstocking and understocking. #5 Keep Up with the Legislation Updates Overcapacity is one of the global issues in the world. It involves changes in international policies where the government intervenes in your trade. Make sure you keep up with such updates and produce accordingly. Regressive policies and low demands cause a drop in steel prices. The best way to prevent overcapacity is to install unified software that helps you comply with the legislation of a specific area. You need to deploy the latest technology to deal with the latest problems. MSD 365, renowned by millions of businesses across the globe, allows you to access every functionality your steel manufacturing plant needs to run smoothly. If you wish for implementation or a demonstration, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner.

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Boost Sales By 60% in Your Retail Store with IoT!

Smart Retail IoT / Trident Information Systems

All industries have been riding a wave, and the retail industry is not untouched either. The ongoing pandemic can be a primary reason for it. Amazon.com managed to have 2 billion monthly shoppers in 2019, which later increased to 2.3 billion in 2020, and 2.88 billion in 2021. There is a staggering scope of rapid retail growth in the digital era. Businesses are now using IoT for Retail and incorporating it into their operations. However, changing customer demands, online shopping risks, obsession with excellent quality delivery services, lack of tech fluency, etc. are some factors stopping retailers from implementing Smart Retail IoT. There are plenty of opportunities Retail IoT Solutions have to offer. But first, let’s see how it works. How Does IoT for Retail Work? Internet of Things is an internet extension for devices, physical objects, and people. It offers a variety of services to production plants, healthcare, retail, etc. Given below are the most prominent applications of IoT. It will give you an idea of how this technology works in a given space. Data gathering and sharing: IoT Retail devices, products, and the environment using sensors to gather, analyze, and share data. This data gives essential insights into a product lifecycle and allows decision makers to make more logical decisions. Actions based on collected data: when integrating IoT with a machine or a retail store, it works efficiently and effectively based on the data it collects. It targets efficiency, sustainability, and resilience. Due to the unmatchable potential of IoT for Retail, thousands of applications are already developed and many more are yet to come. After implementation, they have shown a 100% success rate so far. Retail IoT Solutions for Customer Experience Optimization? Incorporating IoT for Retail Industry with customers helps understand customer behavior and build a stronger bond with them. Moreover, it takes their grievances into account and helps improve after-sales services, cutting short customer journeys, and enhancing the maintenance process. Given below are some tips to extract the best out of your IoT Retail Applications. Personalized Communication IoT for Retail is a great platform for strengthening communication with customers. With updated knowledge of their shopping journey, habits preferences, and grievances, retailers can create customer-centric policies to ease their experience. By incorporating IoT in Retail, your content team can strategically hyper-segment customers based on their preferences, choices, spending habits, and other factors. You can implement segment targeting marketing to lure customers in. Moreover, you can help customers get a personalized experience, help them find a product, or create different sections in your store for them to have a smooth experience. Product Usage Optimization With all the data collected by IoT Retail Device, you can use it to improve maintenance services, features of a product, or add a new feature to the existing products. Keeping up customers’ perspectives can help you launch new products, outshining the old ones. Since all the data is lined up on the server, you won’t need to engage your research team. Predict in-store Wait Times Customers are becoming impatient and don’t want to wait for too long in lines. This trend escalated during the COVID-19 pandemic. Waiting in line didn’t just frustrate them anymore but increased the risk of getting infected. Thanks to IoT for Retail Industry, retail stores can now estimate how much time the employees will spend per customer. This way, the store can distract customers with fun activities, or tell them about their ongoing offers. This leaves enough time for employees to efficiently manage the traffic. Product Delivery Status Update During the pandemic, the demand for delivery surged which further mounted more pressure on a company’s delivery services or third-party delivery services. Thanks to IoT for Retail which allows you to update customers about their delivery status and estimate delivery dates via texts or emails. Benefits of IoT Your Retail Store Can Experience There are plenty of advantages of IoT you can experience in your retail store: Cutting Loss and Waste IoT for Retail integration into retail operations lowers expenses related to product loss and waste. The inventory and delivery operations are given an extra layer of traceability and visibility by smart retail IoT apps, which also improve accuracy and enable predictability. Staff Optimization IoT Retail Analytics aids employees in making proactive choices and modifying their shopping experience. Managers may gain a deeper understanding of client journeys by using cameras, retail sensors, and monitoring technologies along with advanced analytics. For example, they can see an impatient or perplexed consumer or determine why a shopping trip was abandoned. IoT retail analytics aid employees in making proactive choices and modifying their shopping experience. Optimizing the Positioning of Goods Thanks to thorough reports based on the data collected by sensors, IoT allows shop managers to discover premium retail spaces, test the placement of various goods in those regions, and determine the most effective layout. Improved Retail Tracking and Management IoT for Retail enables store managers to keep track of the count of items in their inventory and on the shelves to timely replenish stocks. Additionally, technology may assist in automating taxation and financial administration, lowering the likelihood of errors and associated expenses. If you want to implement an IoT device in your retail store, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Our 200+ technical experts are more than happy to bring your business to the top. If interested, Contact Us Now.

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Recipes of Success for Your Cloud Kitchen!

Cloud Kitchen Technology / Trident Information Systems

Imagine not having to spend extra just to fit in a better location or worrying about parking space and a better ambiance. All you have to focus on is making awesome dishes and quickly delivering them. Cloud kitchens are becoming the top business choice due to low investments, low setup requirements, high productivity, quicker services, competitive prices, low competition, and happier customers. However, you will still receive digital assistance to keep your business going. Even if you run a small cloud kitchen business, you will still need Cloud Kitchen Software to manage operations. This seemingly simple business type can become complex if you choose the wrong digital assistance. For instance, instead of running on different systems, choose ERP for Cloud Kitchen. It is best to segregate all your activities on a single platform. Therefore, make sure you choose a Cloud Kitchen Management Solution which supports ERP and CRM on the same platform. LS Central is the most renowned example of such. It is a unified ERP and CRM that allows flexible tools, and agile features to help you boost productivity and increase profit margin. How Can You Decide on a Cloud Kitchen Business Model? Cloud kitchens bring new categories and innovative menus to the market. No need to establish a full-fledged traditional restaurant, you only have to focus on the quality of food and services you provide. Decide a particular theme/ model like: Healthy Food Since people are now becoming more health conscious, they want to eat healthy meals even when they don’t have time to cook, or they don’t know how to cook. You can put up with healthy recipes on your menu disclosing all the ingredients and calorie counts. There are working professionals who fail to manage healthy food for themselves and are forced to grab unhealthy food. With a healthy food cloud kitchen model, you can ensure you have their back. Regional Cuisines Regional cuisines like Punjabi, south Indian, or Rajasthani cuisines are also popular choices for ghost kitchens. People look for a change now and then, and these cuisines are no less than a breath of fresh air. Focusing on a particular dish like Biriyani can also work well. Indulgent Food We cannot miss indulgent food such as waffles or crepes. These too are a great theme for a cloud kitchen that you can optimize for quicker delivery. Demand for such food is booming these days, as they are quickly digested and make the consumer crave them even more. Meals Meal boxes are excellent for people always on the move and require a variety of food options every day. In these busy times, customers need a full-course meal to stay energetic and productive. You can be as creative as you want to be; design meals based on region, calorie count, or just a fun box with burgers, wontons, noodles, etc. Boost Customer Engagement with Cloud Kitchen Software No matter how good you are with food, if you do not invest in viable Cloud Kitchen Software, you will never be optimally productive. Having ERP for Cloud Kitchen Technology manages and streamlines all your operations and customers. Use CRM for Cloud Kitchen for: Connecting and Understanding Customers on Online Ordering Platforms Since you do not have a physical place where customers can contact you, your website will be the first place where they will visit, check it out, and drop their queries. Make sure you upload enticing pictures or new launches. Also, ensure your Cloud Kitchen Software helps you track customer movements, which dish is attracting them the most, and what are they ordering primarily. With this data, you can innovate menus that match their taste. Embrace Speed, Automation, and Optimization When running a cloud kitchen, automation, speed, and optimization are the key factors that impact your success. Install a Cloud Kitchen POS that runs on the cloud and allows integration with other tools; this will make your life way easier. Another thing you can have been an order management system to bring your orders from different third-party apps to one place. Cloud Kitchen Software like LS Central provides all these features in one place. Get Feedback from Customers Getting feedback from your customers can be a little tricky when you do not have direct contact with one another. It is important to establish an engagement chain via different mediums such as SMS or email. This is where receiving orders from your website plays a major role, you can see their details and provide meaningful communication. Menus, Raw Material, and Cooks Craft an impressive menu based on customer data and feedback. You can replenish raw materials accordingly. Make sure your Cloud Kitchen Software enables automatic replenishment to help you streamline the process. Moreover, stocking-based demand prevents overstocking and understocking, hence cutting waste. Cloud kitchens are flourishing in today’s market where labor shortages and several restrictions are prevalent. Good Cloud Kitchen Software is as important as the quality of food and delivery services. Make sure you get a Cloud Kitchen Software Solution that supports both ERP and CRM. If you are looking for Cloud Kitchen Software Implementation, LS Central is currently the most renowned solution in the market. Being a unified Cloud Kitchen Platform, it manages and stores data in a single database while allowing easy and updated data access. Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Allow our robust team of 200+ specialists with unbeatable skills to help you thrive in the market. Leverage our 20+ years of experience and make your customers happier than ever. If you wish to boost your productivity four times more, Contact us.

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Upgrade NAV to Business Central for NAV-Like and More Advanced Features!

NAV to BC Upgrade / Trident Information Systems

If you are on NAV, you would have probably planned to Upgrade NAV to BC in the near future. However, for some, NAV to Dynamics 365 Business Central Upgrade may seem uncomfortable, but it is interesting to note that Microsoft Dynamics 365 Business Central supports the same features as Dynamics NAV. D365 Business Central offers way more advanced tools to the users. From an easy-to-use interface to cloud-driven features, to flexible customization, D365 BC offers everything a business needs. Microsoft constantly improves and upgrades its ERP and CRM to provide the best possible services to the user. There is a specific category of NAV users who must Upgrade NAV to Dynamics Business Central. Who Must Upgrade NAV to Dynamics 365 ASAP The user of Dynamics NAV 2015 and lower versions as their mainstream support ended a while ago. NAV 2016 users as their mainstream support ended in April 2021. Businesses working on NAV 2017. Their mainstream support expired in Jan 2022. Even Though NAV 2018 versions still have extended mainstream support till 2023, it’s still safe to Upgrade NAV to BC. How Has Navision Become Outdated? One of the major disadvantages of having NAV is its limited mainstream support, which leaves its users on their own after it ends. However, there are other reasons it is becoming outdated, and users need an instant shift. NAV is user-friendly software. However, it still doesn’t support consumer technology. Moreover, Enterprise 2.0 and business tools are limited, and mobile access is also restricted to cross-browser support. The total cost of ownership is way higher in this management system than in the packaging of business essentials. Dynamics NAV too can be extended to get a Customized ERP Solution, however, at a higher maintenance cost, ownership cost, and software upgradation costs. Not to mention, the process consumes more time as well. There are different third-party add-ons available for D365 NAV. However, they overlap, and it gets hard, tiring, and time-consuming to differentiate one from another. Even though D365 NAV offers advanced features to support the manufacturing process, it does not support automation easily. It is very time-consuming and challenging for the entire ERP System. This system does not come with automation tools or integrated business management tools. However, using .NET is possible to get a different platform for development but the entire process is still difficult. Upgrade NAV to BC to Get More Pace, Agility, and Robust Features Dynamics NAV is extensive and provides a variety of services, including financial management, accounting, marketing, supply chain, services, BI, sales, reporting, and project management. Apart from training employees for the new solution, the users also fear losing historic data. However, the NAV to Dynamics 365 Business Central move ensures your data is safely transferred. Here are other reasons why you should Upgrade NAV to Business Central: You never have to worry about updating your software, as Microsoft updates the software automatically for you. It launches new minor updates regularly without disrupting your operations. For major updates, it happens twice a year, and you will be notified two days prior. Dynamics Business Central is hosted on Azure Cloud, which means it is accessible on any device, anywhere, anytime. The best part is that you do not have to invest further in hardware, servers, and maintenance agreements. Upgrade NAV to BC for high-end security. Microsoft engages 3,500 IT experts’ day and night to detect, protect, and respond to cyber threats. D365 BC integrates with other Microsoft tools such as Office 365, Azure, and other D365 suites. Business Central produces fast, flexible, and accurate business reports with Jet Reports and Power BI, Excel add-ins. AI and machine learning support equipment monitoring, forecasting, and more accurate data on time ensuring decision making. Improved search capabilities with cleaner and more organized data in Microsoft Dynamics 365 Business Central. The users can manage costs better with pay per use and pay-per-month model in D365 BC instead of annual enhancements. How can Sticking with Dynamics NAV Push you Back in the Competition? Upgrade NAV to BC to implement better flexibility and agility into your business. NAV doesn’t support automation, and customization can also become time-consuming. However, another main reason behind NAV to BC Upgrade is that Microsoft will stop upgrading it and the users will have to manage with outdated products. Not to mention, without any mainstream support, the users are on their own when there is a bug or an error. This will push them 10 steps back into the competition. If you are looking ahead to Upgrade NAV to BC, you can contact Trident Information Systems. We are a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. We have upgraded NAV to BC in various SMBs and enterprises. Our dedicated team of professionals is happy to help you anytime, any day. Contact Us Today.

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LS Central Helps Optimizing Your Restaurant Operations

Uncategorized / Trident Information Systems

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions. With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine. There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace. LS Central Restaurant Management System Works Wonders for Your Business LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you: Get Centralized Control Over your Restaurant Business LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents. No Errors with LS Central Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time. Attract More Customer Loyalty and Grow your Business LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services. Connect Your Kitchen Floor Staff with LS Central With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems. LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.

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