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How Does Business Central Help with Managing Customer Relationships?

Microsoft Business Central is proficient at managing customer relationships. It uses Power BI (Business Intelligence) to extract data from different touchpoints and create actionable reports which help understand customers. In 2022, managing customers is the most essential strategy you can undertake. Maintaining good and interactive relations with customers is as important as increasing brand impressions for prospects. It becomes even more severe for small businesses that fight against competing businesses. In today’s world, you are bound to push through every aspect to beat your competition. You are aware that you can grow by generating more business as well as upselling repeated customers. Only if there were functions in your business management system that could help you maintain both. Luckily, Microsoft Dynamics365 Offers such a tool, i.e., Microsoft Business Central. It is an Enterprise Resource Planning software, specifically designed to support small-medium scale businesses. It enables a unified platform to manage your customer relationships at an affordable subscription package so you could efficiently sail through your business. Here Are Some Remarkable Features by Microsoft Business Central Some of the remarkable Business Central features include the following but are not limited to: Financial Management Tools: this tool is capable of managing GL, budgets, bank accounts, and A/R. It is better to use a unified solution as it reconciles your accounts more quickly and accurately. Supply Chain Management: this module covers sales tracking and purchasing orders. It manages multiple warehouse locations, shipping, and item transfer. Human Resource: It manages human resources right from hiring and orientation to payroll, training, and employee expenses. Service Order Management: This tool helps manage customer grievances and issues with repair requests, tickets, service contracts, and more. This is how Microsoft Business Central helps manage relationships with your clients while adding extra dollars to your bottom line: Manages Client and Prospect Relationships Microsoft Business Central can handle your every sale and marketing effort. You can extract and divide lists based on certain criteria. Those lists can then be targeted with a drip campaign to wear off prospects showing resistance to your product. As soon as the email is opened the data is transmitted to the ERP (Enterprise Resource Planning), and you start recording smart analysis on the behavioral aspects of your client. Robust analysis can draw this data while using the Business Intelligence algorithm to get a more flexible view of the existing data. With the help of these insights, you can assure a more compact relationship with your clients. The data is uniformly shared throughout the business as the data is drawn and transmitted straight to ERP hence accessed by both front and the back-office staff. It can help the sales department track real-time inventory and analyze the gaps. It enables real-time updates that are crucial for decision-makers. Business Central Helps Order Processing and Billing Microsoft Business Central data eliminates common challenges that occur due to order management issues. An ERP software enables a platform that supports a sole source of truth which also helps circulate healthy client management as well as uses powerful analytics to understand customer behavior. Some of its functions include but are not limited to: Allows sales staff to optimize uploaded price lists and create contacts. Prevents critical contact mistakes while minimizing the risk of math errors. Sales reps can check up on real-time inventory and ensure their availability. Version control ceased to become an issue due to automated version control. As soon as an order closes, the master inventory levels are updated. Earlier only enterprises could afford an ERP, but now Microsoft Business Central enables all the basic tools for a business to run as smoothly as possible. Helps Managing Projects More Efficiently With this particular version of Microsoft, SMBs can now handle even the complex aspects of a project. Be it job configuration, budget management, resource allocation, or timeline and task tracking, you can seamlessly accomplish it all. Microsoft Business Central helps your business manage projects while keeping your customer’s content. Microsoft Business Central enables enough flexibility to SMBs with its per-user subscription package. This system eliminates silos that come along using different software to manage customer relationships. It is always wiser to opt for a unified solution like Microsoft Business Central that compiles every business necessity within the same platform. If you are thinking of Implementing Business, contact Trident Information Systems, a Gold Microsoft Dynamics 365 Implementation Partner who has been serving various business ventures for more than two decades.

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Ditch Multiple User Experience and Connect Your Business to Boost Productivity and ROI

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Having organized disconnected data demands more attention and resources. It eventually deteriorates your productivity. It is better to opt for a Unified Software Solution like Microsoft Business Central, hence enabling a unified platform and centralized control. Having disconnected systems is most likely to disbalance your budget. Lack of needed data at the right time fosters profit compromises, poor strategies, and even loss of customers. In multiple User Experience/ User Interfaces, the employees are bound to learn different security and administration models. Needs a larger IT budget and having employees manage names and passwords. Disconnected systems foster redundancy issues, errors, wasted time, missed steps, and so on. Communication complexities due to relying on emails to share data and versioning issues with shared documents. Does not support mobility. Possesses hidden costs of staff training and onboarding to different UX/UI systems. May provide poor business insights leading to poor strategies. Microsoft Business Central is one of the most renowned and reliable Unified Business Management Platforms across the globe. It connects your business and enables a sole source of truth. It is cost-effective as Microsoft Business Central Licensing is very flexible and convenient. You do not have to pay a huge upfront cost, instead, you can pay per user on a monthly subscription. It is easy to use, and you do not even have to spend a fortune on staff training. Instead, it is free of cost. Why Microsoft Business Central? Business Central Implementation enables a plethora of benefits that help boost your productivity and Return on Investment (ROI). Moreover, with Microsoft Dynamics Business Central, you no longer have to worry about software upgrades as your D365 Implementation Partner is responsible for major as well as minor upgrades. Helps Cutting Costs One of the greatest benefits of a unified ERP (Enterprise Resource Planning) software is its increased ROI. With Business Centrally, you never have to worry about spending too much on maintenance and upgrades, as everything is already taken care of by your service provider. Leaving no space for latent costs on staff training. Additionally, it follows a flexible Microsoft Business Central Licensing approach where you can pay per user on monthly subscriptions. Automatic Upgrades and Maintenance Unlike traditional methods, where upgrades disturb your business functioning and become more of a headache, Microsoft itself enables major as well as minor Business Central Upgrade. Minor upgrades happen frequently without disturbing your business’s ecosystem whereas major upgrades are done twice a year, for which you are pre-notified. Easier Staff Management The user can see its employees and roles assigned to them also, Microsoft Business Central eliminates guesswork and allows your employees to access relevant data using a simple interface. It also reduces the training period while preventing unnecessary HR requirements. Delivers Insightful Reports Microsoft uses Power BI (Business Intelligence), which extracts data from different touchpoints, filters it, and turns it into visually appealing insightful reports. These deep-rooted reports allow to form better decisions to increase sales and maximize profit. Moreover, you also get insights into what is going on within your business and what your KPIs (Key Performance Indicators) are. You will be notified about the areas that demand your immediate attention, hence improving your productivity. 24/7 Support Despite being invincible, Microsoft Business Central may too face downtime, just like any other software. However, the user can immediately contact Business Central Support and get the issue resolved. The support is available 24/7 by your Microsoft Dynamics 365 Implementation Partner. Optimized Supply Chain The supply chain is massive and one of the most complex aspects to manage overall. Dynamics 365 Business Central Features allow a single platform designed to manage such complex aspects. From raw material sourcing to warehousing to product delivery, it manages everything gracefully with real-time inventory tracking and updates. Enables Remote Access and Scales with Your Business Being a cloud-based software solution, you can access it from any device, anytime and anywhere. Supporting remote work is especially useful during this pandemic era where uncountable lockdowns have already been imposed. It ensures your productivity stays intact no matter what the outside situation is. Microsoft Business Central is a leading ERP throughout the globe for a reason. Its flexible features help boost profit and productivity simultaneously. Being scalable software, it adjusts itself as your business grows. However, make sure you choose the right D365 Implementation Partner with a robust track record like Trident Information Systems, a Gold Implementation Partner. If you are looking for Microsoft Business Central Support or Business Central Implementation, contact us.

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How to Choose the Right Software Solution for Your Business?

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As a business owner, you must take care of every aspect of your organization. You have to carefully decide on the countenances that will have a long-term impact overall. Deciding the right software solution is one of them. Many business owners these days prefer to use unified software solutions like the one Microsoft offers i.e., Business Central. With the right D365 Implementation Partner, they could successfully integrate their current system with the application and meet their business objectives. If your current system does not comply with your requirements, it is time to make a switch. Implementing a software solution is a great commitment. As it is going to tie up with your business for at the latest five-eight years. Besides, choosing an appropriate vendor who ensures robust after-implement support is a must. It is up to you what you prefer according to your business, be it on-premises or cloud based. But most businesses prefer cloud-based solutions which scale with your business and provide exponent functionalities to complement every aspect of your business – like Microsoft Business Central. It also provides a robust Microsoft Business Central Support, 24/7 which comes to your rescue whenever you are about to face a downtime in your business. We have rolled out a few factors you should take care of before choosing the ideal software solution for your business. #1 Check Its Flexibility Along with Its Credibility Whatever software you pick, make sure it has strong credibility and is flexible enough to handle your business operations. Also, make sure you select the right implementation partner to gain maximum benefits. A D365 implementation Partner with a good record of accomplishment can be recognized with its title, e.g., gold partners have a strong record of accomplishments, and silvers are below them. Many businesspeople fall for cheaper solutions and face a hard time adjusting to them in the long run. This should never be the case. Make sure you thoroughly research your preferred software and consider its past records. Also do take industrial references if necessary. Software like Microsoft Business Central has strong credibility and is known for its flexibility throughout the world. #2 Make Sure It Unifies Your Data and Does Not Cause Complications You do not want a system that demands you to run different systems for different jobs. It is always wiser to look for a solution that ensures your every business need is being fulfilled under the same roof, and you do not have to rely on different systems to get your job done. Disparate systems demand a lot of time and technical attention. Additionally, it becomes even costlier if you pick an on-premises solution. A cloud ERP (Enterprise Resource Planning) solution is always better. #3 Find the Right Vendor Besides suitable software, it is also very crucial to look for an appropriate vendor. Make sure the implementation partner you are looking forward to ensures timely services and has a robust record of accomplishment. Again, check their record of accomplishment and look through some industrial references, compare your requirements with them and consider how they can be relevant to you, how likely you are to face the same problems, and so on. Consider what position they are in. For example: if you decide to contact a D365 implementation Partner, you can easily check a partner’s credibility or position with their title, they are one of the best partners if they come under the gold category. #4 Check Up on the Post-Implementation Support Policies Make sure your vendor provides post-implementation support. Check what their post-go-live policy is all about, do how well they provide their support. This is one of the most important aspects because no matter how advanced your solution is, at some point, it will face some downtime and you will need support for that. Apart from this, make sure they also provide necessary training to your teams and co-ordinate with them smoothly, as their collaboration will define the fluency of your organization. #5 Make Sure It Provides a Better ROI (Return on Investment) While Cutting Unnecessary Costs Make sure your next system does not allow you to spend too much on itself. If you are going for an on-premises solution, you are bound to pay great attention, engagement, and money to its implementation, hardware, maintenance, and upgrade. If you have a cloud-based solution like Business Central, you only have to pay once, and the rest is going to be handled by the D365 Implementation Partner himself. He is responsible for its maintenance and upgrades, and the best part is, you do not have to spend too much on its hardware. Overall, it is better to choose a cloud-based solution, rather than an on-premises as multiple benefits are attached to it. There are various options to consider out there in the market, but you have to do thorough research and then choose the most appropriate one for you. One such option is Microsoft Business Central, which is one of the most renowned ERPs (Enterprise Resource Planning) throughout the world. If you are looking forward to its implementation, contact Trident Information Systems, a gold D365 Implementation Partner.

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Cloud ERP Vs. On-Premise ERP: Which One is Cheaper?

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Cloud ERP is way cheaper than on-premise, credit to its low-cost ownership and easy updates. ERP solutions have always been one of the most important assets of a business. Most businesses earlier preferred on-premise ERP like Dynamics NAV Implementation. However, as soon as cloud ERP like Microsoft Business Central debuted, it stole all the spotlight throughout the ERP industry. Businesses that previously implemented Dynamics NAV are now shifting to the Microsoft Business Central Upgrade. Thanks to the convenience of cloud ERP, businesses can operate their business in a much more secure and efficient environment. Furthermore, according to research conducted by Gartner, about 60% of large-scale businesses globally considering replacement of their ERP are projected to migrate to cloud deployment from the on-premise solution. The major factor that drives businesses for the on-prime to cloud ERP shift is its cost-efficiency. Cloud ERP costs make the business environment more affordable as compared to the on-premise ERP, owing to its influential factors. Factors Impacting Cloud ERP Costs Many factors may influence the net income of a business after computing the total cost of ownership of a prospect cloud ERP system. Given below are some of the crucial factors that supposedly cut cloud ERP costs. Hardware and Server Cost When you have a cloud-based solution like Microsoft Business Central, you do not have to spend extra to purchase a server and host your solution, nor do you have to engage your IT team for hardware and software maintenance. The way you can keep your operating and power (electricity) costs low. Whereas, if you opt for an on-premise system, you are bound to purchase a server and involve your IT team in its hardware and software maintenance. Not to mention, you have to replace or upgrade every 5 years Licensing Fees When it comes to the cloud-based ERP (Enterprise Resource Planning) system, businesses do not have to pay a huge upfront cost. Generally, these systems are priced under a monthly, quarterly, or annual subscription, depending upon the number of users. In contrast, on-premise systems operate on a one-time perpetual licensing model, thus making a company pay higher upfront costs to buy the software. Therefore, we can say cloud solutions make financial management way easier for small businesses looking for a lower initial acquisition price. Customization A business needs customization as soon as it starts growing to manage complex processes more efficiently. On-premise solutions are customizable but are directly associated with your existing system. Therefore, as you upgrade your system, it is most likely to wipe out all the previous modifications and you will have to engage your IT resources to remodify everything. On the other hand, cloud ERP systems may not be customizable but flexible enough to keep your customizations intact during the software upgrade. Maintenance and Upgrades In the case of cloud ERP, the service provider takes charge of the routine maintenance and upgrade, leaving you no job to fulfill at your end. The updates are automatic, painless, quicker and a lot easier. It allows you to stay on the latest version, for example, Microsoft keeps updating Microsoft Business Central frequency and ensures major updates twice a year hence letting the business owner optimize the latest technology. However, in the case of on-premise solutions, you are responsible for the system update and daily maintenance. Scalability Cloud ERP can support a massive number of users and be flexible at the same time, allowing a business to scale up or down according to their requirements easily. Therefore, reducing costs in the long run as you only pay for the functionalities and according to the volume of users. You cannot expect the same from an on-premise solution. Scaling your business with an on-premise solution would demand additional investment in infrastructure and hardware. Integrations You can easily integrate third-party applications with Cloud ERP solutions while complementing your business evolution. However, it is not that easy for an on-premise solution to do the same. For instance, a cloud ERP solution such as Microsoft Dynamics Business Central seamlessly integrates with Microsoft Office 365 and other Microsoft applications such as Power Platform. You can always extend the functionality with Microsoft Appsource. Cloud ERP Ensures some of the most robust benefits like better security, agility, flexibility, and most importantly lower costs. They replace the hard maintaining and updating systems and allow businesses to go further and invest their resources in something more crucial. Microsoft Business Central is one of the most efficient cloud-based systems. If you have been using Dynamics NAV and looking for a NAV to BC Upgrade, contact Trident, the Gold Microsoft Dynamics 365 Implementation Partner. Contact us for more information.

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How to Choose the Right Dynamics 365 Implementation Partner?

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As soon as a business starts searching for an ERP, choosing the right software seems to be the hardest task of all. However, this is never the case with Microsoft Dynamics 365, it is choosing the right Microsoft D365 Partners that can be tricky. Instead, choosing Microsoft Dynamics is the wisest choice you can make. There are still certain upgrades the user might have to make such as NAV to BC Upgrade, and AX to D365 Upgrade as Microsoft completely focuses on the development of those upgrades while leading a business to a more flexible, scalable, and ROI oriented platform. For more than four decades, Microsoft Dynamics has been an Industry pioneer for CRM, ERP, and sales solutions. It has become the top choice of every senior-level executive including CFOs and IT Directors, who choose a trustworthy and suitable system and for a good reason. Microsoft ensures a rich set of features, seamless integration with other applications, and a unified user experience. Despite all this, choosing the right Microsoft D365 Partners can be the hardest as it is critical to the project’s success and substantially impacts the rollouts. Every partner provides a different level of support even though the end game seems to be the same. An ideal implementation partner ensures your project stays on budget, on track and consists of all the key aspects to help you achieve your organizational goals. The right will play a major role in providing your operational excellence while also letting you leverage perks of extensive training, seamless execution, and excellent support. We have prepared a checklist of factors every business should evaluate while choosing an implementation partner. Partner’s Competency Microsoft categorizes its partners according to their competency in the Microsoft Certification Program. They are segmented into three groups – Gold, Silver, and Member. The segmentation is determined by the number and size of deals they have successfully annually implemented by the service providers. When you are choosing a partner make sure you consider its competency. Industry Experience One of the most important factors that play a massive role in the decision-making process is your preferred partner’s industry experience. Make sure the partner has enough experience in your industry because it facilitates rapid implementation. Look for a partner who is enthusiastic enough to evaluate your unique requirements, pain points, and industry as a whole. Ask for a client’s testimonials and references. A partner who has enjoyed a long-term association with satisfied customers is the one you need to look out for. Previous Record and Project Implementation Look for the number of projects a Microsoft Dynamics365 service provider has successfully deployed and examine their competency. Also, ask them to share the relevant information on their figures and statistics demonstrating their success rates. Try to calculate the project scope and scale undertaken by your partner. If your enterprise is established in multiple countries, it can be highly beneficial to have a partner dealing with customers globally, dealing with multiple countries, and global rollouts. Clear and Transparent Communication Open and transparent communication is the key to any successful business. Quick responsiveness and clarity are important aspects to take care of while choosing an implementation partner. Stakeholders need to be honest about their deadlines, expectations, and requirements. Deep Insights into the Ecosystem and Integrations Even though Dynamics365 ensures rich CRM and ERP functionalities, these features are required to be integrated with an upward and downward IT system. Having a service provider with in-depth knowledge about these components can deploy solutions better than those having limited knowledge about the same. Support Structure Implementation is just the beginning. What about the training, before, during, and after deployment? Do they deliver support to keep your process optimization on track while ensuring your software stays sufficient? Ask yourself such questions before finalizing an implementation partner. For various organizations post-go-live support is crucial. CRM and ERP solutions need constant support, upgrades, and user training. Also, make sure you take time to understand the tools your service provider is offering to provide support. Many service providers might not have ticketing tools, or may only provide support during limited hours. It is good to have a partner that ensures 24/7 support. Scalability Approach Lastly, consider if your service provider can scale your D365 system according to your increasing business needs? Does your partner have a forward-thinking and scalable approach to responding to your growing business requirements? These are some critical questions you need to ask yourself before selecting a partner. Conclusion There are various reasons to pick Dynamics 365 over any other platform, and if you have a partner that checks all the boxes mentioned above, you have tipped the scales in your favor of an impactful partnership. Streamline your business operations with the right Microsoft D365 Partners. Trident Information Systems is Best Microsoft Gold Partner and has served various ventures so far. We serve customers in India and beyond. Contact us for further information.

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Why Should you Upgrade Dynamics NAV to Business Central?

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It has been almost three years since Microsoft Business Central debuted. It was formerly known as Microsoft Dynamics NAV (NAV). The Business Central Upgrade offers modern technology, a more agile interface, tailored features, and so on. Hence, it is better to Upgrade NAV to Dynamics 365. It did not take too long to establish itself as one of the best Enterprise Resource Planning in the market for Small to medium businesses. Still, many businesses prefer to use legacy solutions such as Dynamics NAV or Dynamics GP. However, there are strong reasons for Business Central Upgrade. Some of its benefits include but are not limited to: Custom adaptability. Advanced mobile access. App integration. Reporting capabilities. Seamless upgrades. Affordability Those organizations that have been slow in moving from NAV to Dynamics 365 BC have to worry about implementation delays, associated costs, and other business disruptions. There is misinformation about the whole thing out in the market and this article aims to eliminate the noise. What is the Difference Between Dynamics NAV and Microsoft Dynamics Business Central? Microsoft Dynamic NAV and Microsoft Dynamics Business Central have similar functionalities. However, one of the major differences is that D365 BC is a browser-based software. 365 BC provides all the capabilities that NAV offers like Sales, Services, Operation Management, etc. but with a wider reach and more flexibility. The last difference has to do with licensing. Where Business Central is licensed for name-based users, Business Central is licensed for concurrent users. Why should you upgrade from NAV to Business Central? NAV’s functionalities are extensive and include supply chain management, financial management, service, marketing, sales, reporting, business intelligence, and a lot more. One of the biggest fears of current NAV users would be training their employees for the upgraded version and transitioning a great deal of data from NAV to Microsoft Dynamics Business Central. However, not many people know that the data structure of 365 BC is similar to that of NAV. Therefore, as long as your data is well organized and far away from corruption, the transition will be seamless. Apart from transition concerns, what about NAV updates? While most recent NAV versions are still mainstream, the older versions are not entitled to support. And those supported currently will be out of support by January 2023, with just security updates available for an additional five years. In addition, all updates will no longer include general advancements and modern technologies. Here are five reasons why you would want to upgrade NAV to Business Central: Microsoft Business Central Upgrade happens twice a year and therefore, letting you enjoy the latest and secure version. Since Microsoft Dynamics Business Central is cloud-based software, the user can access it anytime, anywhere at any device. They do not have to make further investments in hardware, maintenance agreements, and servers. Furthermore, security is the topmost concern of any organization and thankfully, Microsoft’s 3,500 cyber security professionals are working 24/7 to protect you from any cyber threat. D365 also integrates with other Microsoft Dynamics tools, including Office 365, Azure, and other D365 products. It also improves search capabilities due to data being cleaner and better organized in D365b BC. Instead of certain licensing fees and annual enhancements, you can pay per user every month. Therefore, letting you manage costs more efficiently. Updated Features of Dynamics 365 Business Central Application Update: Within the application, some of the most requested areas have been centralized that include supply chain and finance. Given below are some of the features included in this release: The user can add additional columns through personalization in various pages to get more insights. Add non-inventory items on requisition and planning worksheets. Bank and payment reconciliation. Couple reorders between Business Central and Dataverse in bulk. Modern Web Client: the primary focus on the update revolves around accessibility, usability, and stability. Given below are the latest updates: Seamless data entry throughout rows. Performance and usability improvement to the BC web client. Discovering reports and administration areas in Role explorer. Support for localized decimal separators on numeric keypads. Better Microsoft Dynamics 365 integration: It provides enhancements to the Microsoft team’s integration. New users who do not have a subscription can redirect and sign-up for a trial subscription. Multiple word search and special characters for looking up contacts while presenting improved search term capabilities. What is the Downside of Sticking to NAV? From a technical point of view, it is an upgrade. However, note that Microsoft Constantly invests its resources and time on Dynamics365 Business Central development. As mentioned already, it will not introduce future updates for NAV. Thus, for this reason alone, we recommend migrating your system to Business Central and remaining ahead of the curve to promote future growth. Conclusion When you Upgrade NAV to Dynamics 365, you avail your organization of exactly what it needs to operate more effectively and efficiently. Highly flexible, feature-rich, and adaptable, Business Central Upgrade is one of the best end-to-end business solutions a small to medium-size business can invest in. If you are looking for an implementation partner, you may contact Trident Information Systems.

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Manage Exceeding Electronics and Handset Demands this Festive Season

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The festive season is near, and customer demands for electronics have already outstripped supply for consumer electronic items. It has become a grave issue for retailers and other industry executives. Demand for the best-selling models coupled with a set of other imported devices is either short on supply or out of stock. The supply crunch amplified due to the Navratri sales (October 12-15) led by online marketplaces like Amazon and Flipkart, as well as brick-and-mortar retail stores such as Croma and Reliance Digital. How to Manage this Demand Hustle? The festive season is when retailers are flooded with opportunities and need the right technology and approaches to beat this demand crunch. We have compiled a few suggestions to help you manage overwhelming demands. Predict Demands and Stock up Demand prediction is the first and the most crucial step for managing demand. Understand market trends and keep yourself stocked up. This is how Amazon and Flipkart could stay ahead in the completion. They already forecasted this surge, and the sellers stocked up with higher inventory much earlier. Hence, leading to a better situation for these marketplaces. Supply Chain Management Software like Microsoft Dynamics 365 empowered with AI-based technology extracts market data and creates logical and actionable reports. Integrate Online Ordering Channels Allows customers to reach you the way they want. Whether it is an application, website, or third-party platform, they can reach out to you through any medium. Having all the channels integrated within a unified platform saves retailers from multiple integration complications. This way the buyer gets enough flexibility to choose what they are most comfortable with. Apart from this, retailers can also check on their customer’s activities, for example, they can check out how many customers landed on their website and for how long. calculating their level of interest, the retailer can set a targeted customer base accordingly. Manage Warehouse Efficiently When demands get unpredictable, efficient warehouse space management becomes a must. Plan proper stock positioning and allocation for maximum floor space optimization. Many warehouses ignore the importance of proper racking and stacking. Hence, they end up wasting a lot more space than usual. Adopt proper spacing methods such as extending your racks up vertically, reducing aisle width and racking area, adding half-pallet storage location, and so on. Electronics tend to get outdated pretty quickly, hence discard the obsolete and damaged appliances. Regulate warehouse temperature and keep tabs on the inventory yet to arrive. Make Sure You are Not Short on Inventory After forecasting demand, retailers should ensure they have the right number of stocks available complimenting consumer demands. Track electronics batch and classify inventory with similar traits in batches. For example, keep all the iPhone versions in a single batch and Samsung phones in another. This is called batch tracking, which makes inventory management a lot easier. You can also use a technology that keeps tabs on current inventory and required inventory. Not only does it save your efforts but also streamlines inventory management. Bust Queues with Mobile POS System A team equipped with mobile POS assists customers way better. It accelerates customer experience while tracking the right electronic item in the store. It even streamlines the payment process; customers can pay faster and even help themselves if other staff members are busy with others. Consumers do not have to wait in long queues. Apart from consumers, it also manages suppliers and ensures complete security. A mobile POS is more than just billing software. Mobile POS is different from a fixed POS system. It is easy to carry and more convenient for both consumers and the seller. Ensure Timely Delivery When demands are rushing, and so is the time, accelerate the delivery process. Retailers have to be extra careful during the festive crunch. The profit rates are high, and so is the competition, which makes customers demand faster delivery. Track vehicles and the shortest route possible while ensuring the product reaches its destination unharmed. Also, it is advisable to allow a seamless returning process if the customer is not satisfied with the product. This leads to a sense of security among the customers. Many marketplaces like Amazon and Flipkart follow the same policy. They allow customers to return a product if they feel like it. Bottom Line The festive season brings joy, business, and stress for retailers altogether. With overwhelming demands and shortage of supply complimenting the urge for quality needs a solid supply chain management. Demand forecasting, omnichannel, warehouse management, and prompt delivery are the aspects. A unified supply chain management service provider like Trident Information Systems. It has been a Microsoft Gold Partner since 2003 and has dealt with such demand scrunches gracefully. For further information or a demonstration, contact us.

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Why Should You Upgrade your NAV Version to Microsoft Business Central?

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Debuted in 1987, then acquired by Microsoft in 2002, NAV is now called Microsoft Business Central Dynamics NAV. Being one of the most profuse software packages, it offers more than 110,00 installations globally. What began as an on-premise software solution orienting SMEs, now has various deployment options ranging from private to public cloud. Each one is designed to seamlessly comply with other Microsoft applications such as Dynamics 365 for sales, Power BI, and Office 365. Outshining Dynamics NAV, Business Central offers: A more compact integration with other Microsoft applications, avoiding traditional silos sourcing hindrances. Embedded Power BI which avails real-time data and business analytics for more actionable insights. Seamless upgrades with bi-annual release cadence. An automatic workflow creation with Microsoft Flow to enhance efficiency. Smooth data transmission with Microsoft CRM platform, Dynamics 365 for sales. How does Dynamics NAV differ from Business Central? Business Central Implementation delivers all the standard Functionalities that Microsoft NAV has. Thus, there emerges an interesting question; Why do you need to opt for NAV to Business Central Upgrade then? Microsoft is on an enhancement spree where they commit to streamlining business operations, enhance customer interactions and stimulate growth. However, it should be noted that businesses using Dynamics NAV have stopped getting new version releases after December 31, 2018. Therefore, there is no customer support available for Dynamics NAV users and it becomes necessary to upgrade to Microsoft Dynamics Business Central. The new version proffers various exciting features such as: Licensing Options: You have the flexibility to choose your subscription package; you can either pick a monthly subscription or perpetual. It is up to you whether you want your operational expense or capital. Hosting Option: Avail Business Central as both a Cloud-based SaaS solution and perpetual hosting solution. While you can use the solution on a private data center or your server but a cloud with NAV. Seamless Upgrades: With Business Central you can witness automatic upgrades taking place in the background on a bi-annual release cadence. Even if you decide to get a few add-Ons or any customizations, this process will still get going seamlessly. It is a faster and smoother process with Business Central than that of NAV. What Benefits does NAV To Business Central Upgrade Offer? Since Dynamics NAV stopped releasing its new versions after 31st December 2018, there is no other customer support but Support for Business Central. Tighter integration with other Microsoft applications, real-time data availability, and bi-annual release cadence upgrades ensure smoother business operations and productivity boost. You can get numerous benefits from this upgrade such as: Microsoft Cloud Security Cost benefits Modern Equipment Alternative for Hardware Business Expansion Technical Support Microsoft Cloud Security Data security and safety has always been the top concern of IT professions. However, with Microsoft’s robust security system they no longer have to stress on it. There are more than 3,500 IT experts in Microsoft making it an industry leader when it comes to safety, threat detection, and system protection. By having a massive security-focused IT team collaborating with yours, you never have to worry about any malware or security threat. Instead, your IT technicians can seamlessly carry out tasks they are assigned to. Better Budgeting Microsoft Dynamics Business Central is no less expensive than Dynamics NAV itself. However, you do get a better understanding of your finances, allowing your experts to make better budget plans more carefully. Cloud upgrade is a financial shift that reallocates ERP (Enterprise Resource Planning) spend from infrastructure, expensive servers, integration costs, and licensing fees. Business central upgrade is the ultimate upgrade you will ever have to pay for, after that, upgrades happen automatically at no cost, ensuring you are on the latest version. Modern Equipment Business Central displays an intuitive interface, which is easy to use and cuts training time. Its features resemble those of other Microsoft applications you have already been using. Additionally, it is elastic enough to be used anytime, anywhere. It does not matter wherever you are, you can still use it and get your work going. Alternative for Hardware This is a great solution for businesses that do not wish to invest in a hardware-oriented environment but wish for smooth business operations. Many on-premise businesses spend a fortune on hardware set-up and software configuration ensuring high availability, reduced uptime, security, and backup. Business Expansion Microsoft Business Central is designed to manage your finance, customer, and supply chain more effectively. Moreover, smart reporting and real-time visibility are at your fingertips complementing smart management and project optimization. Therefore, simplified business operations and output-centric technology drive deeper market penetration and greater scalability. Business Central streamlines business operations and ensures free flow of data transmission with no place and time limitation. From small businesses to startups, there is a scope of business expansion for all entrepreneurs. You can freely focus on major productive aspects of your business with Microsoft’s automation. Technical Support You are automatically entitled to Microsoft’s support system once you avail their cloud-based versions. According to your time-to-time customization requirements, you can also integrate with other Microsoft applications. If you require more personalized capacity in your plan, use API (you cannot use it with Microsoft NAV) Why Trident as an Implementation Partner? Trident offers an industry-specific assessment by certified experts to help you define and accomplish your business goals through Dynamics 365 implementation and customization. Trident Delivers Hour requirement estimation to finish upgrading. Future-state application/integration map Recommendation on license mapping to new user roles. Recommendation on rollout plan and phasing. Data migration recommendation strategies and scope. Trident Information Systems has been serving its customers since 1999. Backed up with experience of more than two decades and 150+ technical resource strength, it became Microsoft D365 and LS Retail Gold Partners. With 250+ client engagements across India, SE Asia, Middle East, and Africa, Trident claimed several awards benchmarking their achievements. For further information or a demonstration contact us.

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How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud

Microsoft Dynamics 365 / Trident Information Systems

Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide.1 To ensure continuous protection, organizations need modern solutions to protect from a range of fraud—from payment fraud, bots, account takeover, and returns and discounts fraud. We are partnering with Worldline, the European leader in the payments and transactional services industry, to help protect thousands of global organizations and their customers from a wide scope of fraud. Worldline will integrate our award-winning Microsoft Dynamics 365 Fraud Protection services into their leading digital payments suite to provide their users additional security and trust by future-proofing their businesses. Helping to protect world-class digital payments for a trusted world With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks, and third-party acquirers as well as public transport operators, government agencies, and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted, and secure solutions across the payment value chain, fostering their business growth wherever they are. Now, Worldline’s customers will benefit from Microsoft’s award-winning fraud prevention technology. Purchase protection can help protect revenue by improving the transaction acceptance rate reduce checkout friction. Account protection can help protect a business’s reputation and safeguard user accounts from abuse and fraud by combating fake account creation, account takeover, and fraudulent account access. Finally, loss prevention helps protect revenue by identifying anomalies and potential fraud on returns and discounts and provides the tools to quickly take action to mitigate losses. How it works: scalable fraud protection across millions of transactions Screening every transaction for traceable ‘fingerprints’ on fraudulent transactions would be impossible without technology such as the award-winning adaptive AI that powers Dynamics 365 Fraud Protection. Worldline customers can start with a mixture of pre-set fraud controls and adaptive AI that can learn to better identify fraud both on a client’s own site and as part of a globe-spanning fraud protection network. Customers will be able to see Dynamics 365 Fraud Protection working right away thanks to an intuitive user interface and real-time analytics. Users can also customize their rules and controls to find the perfect balance of preventing fraud and reducing customer friction. Users will be able to curate their fraud prevention to meet their unique business needs with the help of a comprehensive dashboard that analyses false positives, optimizes rules to increase acceptance, and a virtual fraud analyst interface. By leveraging the world-class digital payment and transactional services of Worldline and leading AI-powered fraud protection capabilities from Dynamics 365, customers can protect against the impact of fraud, which can range from severe disruptions to society to minor inconveniences; from widespread cyber-attacks across payment systems to day-to-day false-positive transaction alerts that can both be annoying to customers and harmful to businesses. Our mission at Microsoft is to empower every person and every organization on the planet to achieve more. We are honored to be a part of Worldline’s leading payment solutions and to empower them to achieve their vision to “design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. Learn more To learn more about Dynamics 365 Fraud Protection and our capabilities including how purchase protection helps protect your revenue by improving the acceptance rate of e-commerce transactions, how account protection helps protect your reputation by defending against bot attacks, fake account creation, account takeover, and fraudulent account access, and how loss prevention helps protect revenue by identifying anomalies on returns and discounts.

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Microsoft Dynamics 365 Business Applications for Nonprofits

Business Central Implementation, dynamics 365 business central, Microsoft Dynamics 365 / Trident Information Systems

Intelligent cloud applications that unify constituent and fundraising management, program delivery, and finance and operations to maximize program outcomes and impact.

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