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Scope of Digital Manufacturing in Steel and Metal Industry

Steel Manufacturing / Trident Information Systems

Digitalization is a chief evolution that took place a couple of decades ago but caught a strong acceleration by Industry 4.0 and now impacts all the manufacturing sector processes. In energy-intensive areas like steel itself, the production process is also applying the related technology for two paramount reasons: Steel Manufacturing Process Software for the production chain optimization and advanced technology for low carbon emission. Additionally, the rapid digitalization in the steel and metal industry needs a parallel industrial workforce training program. There are highly effective ERP for Metal Fabrication that promote digitization in the steel industry. This article presents digital evolution and its impact on the steel and metal manufacturing industry. Limitations in Steel and Manufacturing Industry Value chains in the metal and steel manufacturing industries are complicated. Manufacturers have to deal with a great deal of cross-connected volatile assets, large production units, and a huge customer base complying with diverse services and quality requirements. Asset Utilization holds a primary position for structuring incentives accordingly, still, these factors do not drive the profit margin, working capital, or service level. Due to operating in silos, manufacturing plants and assets face harder times to meet the strategic objectives of a business. Since supply chain executives do not have enough access to real-time data, they cannot analyze rapid market changes when needed. Consequently, companies become defensive and deprived of the ability to mitigate and anticipate risks that cause significant losses. Key challenges that steel and metal manufacturing industries face are the same or similar as given below: Safeguarding a competitive position in the steel market with dynamic properties and agility to meet customer demands. Securing competitiveness by cost structures followed by meagerly using resources. Constantly practicing top-quality production and high yield. Increasing plant output and least maintaining and capital. Production planning using flexible approaches with small and sometimes varying batch sizes. Delivering products timely. Steel and metal businesses are trying to consistently combat these challenges; however, the traditional improvement methods are within their limits. To overcome the lack of real-time data, monitoring issues, and extensive computations. At last, Steel Manufacturing Process Software becomes the only way out. What Does Steel Manufacturing Process Software Offer to Your Steel and Manufacturing Business? Having a unified Metal Fabrication Software solution like Dynamics 365 Steel Manufacturing Process Software. It is smarter than adopting different software for the same features since it cuts unnecessary costs for the steel and metal manufacturing process. Allowing access to real-time data, effective monitoring, and customer handling are some of Its basic features. Apart from this, it includes the following: Digital Planning and Sourcing It is a great measure to calculate risks earlier with Steel Manufacturing Process Software. You can also plan production and distribution in near real-time via in-memory services and forecast demand using artificial intelligence. Your procurement processes are now simplified with contract management, vendor selection based on their previous data, and supply redundancies. Using low code applications, you can automate manual processes. Automatically processing these tasks not only saves effort but also cuts costs and increases the profit gap. Effective Designing and Training With metal Fabrication Design Software, you can have new products and services swiftly, manage production information, modify management processes, and level up productivity, safety, and productivity followed by work instruction. Being armed with robust AI tools, you can process designing and training more seamlessly. Automating such tasks minimizes the risk of errors and enhances your productivity to the fullest. You can easily train your workforce using a combination of special methodologies and digital tools which can reap tremendous benefits in the near future. Automatic Production and Distribution Effective steel fabrication software meets the ever-changing customer needs and builds supply chain agility. Also, process sustainable manufacturing using IoT and Artificial Intelligence. Use Steel Manufacturing Process Software edge computing to boost resilience and scale up your business. You can also close sales, manage warehouses and inventory with real-time data. This can help minimize wastage, credit production analysis, and business insights. Have an upper hand at production and distribution with a unified software solution. Digital Quality Analysis Once digitalization steps in, there is no need for manual quality inspection. A robust quality analysis software helps measure weight, volume and also, classify products. Assure planning, quality improvement and control, not limited to services and product market standards but also means to accomplish it. Inventory Management You can connect assets and increase the level of your resilience with a unified Steel Inventory Management Software. You can use sensor data and AI, automate monotonous tasks with the help of RPA (Robotic Process Automation). Tap into mixed reality with enhanced learning and onboarding. Having everything automated you can save a ton of your time and utilize it on other tasks that cannot be automated. If you manage it manually, you become prone to errors. But luckily, your inventory management is being taken care of by digital technology. Automated Sales Good Steel Fabrication Software helps build trust and strengthen your relationship with the customers. You can rationalize and automate the sales process to sell new leads and spot new opportunities. Get real-time sales insights and identify relationship needs and relationship health with Steel Manufacturing Process Software. Maintain long-term relationships with customers with personalized customer engagements. Upgraded Customer Services Effective customer service is as important as any other service in a manufacturing business. Customers do not tend to stay where they are barely heard or not attended properly. Supported by digital equipment you can provide excellent customer service and resolve their grievances. Study your customer behavior and understand the dynamics of the market. Make loyalty programs and hook customers with your business. You can Boost the customer base with impeccable services, offer proactive field services containing Artificial intelligence scheduling. Avail omnichannel and self-service customer service as well. With digitalization, you open doors to a million opportunities to scale up your business and boost clientage. Even power-intensive industries must adopt digitalization. Though it was always there but got a sudden boost with Industry 4.0. It is recommended to adopt unified Steel Manufacturing

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How Does Microsoft Dynamics 365 Help to Create an Intelligent and Adaptable Supply Chain Management?

Supplychain management ERP / Trident

Before the pandemic, flexibility in the supply chain was a luxury, a differentiator. Now we realize that it may be the key between survival and failure. While we are not anticipating another event of magnitude and speed with COVID, which impacted supply chains, it can be expected that our industries will continue to revolutionize. With the right technology such as Dynamics 365 for Supply Chain, you can present yourself as a new competitor or business model, the most important thing will be to have the flexibility to navigate unknown seas. The pandemic has undoubtedly been an event that has transformed the world. Its drastic arrival, the uncertainty it generated, and the continued speculation about what a new normal will has had us guessing the direction in which we should continue as companies. More than anything, the crisis evidenced our ability to react quickly. Those businesses that were prepared and could adapt succeeded, those who did not face the harsh reality: they are not flexible. There are various challenges that the supply chain comes across such as: Cost Management: Costing plays a vital role in supply chain management, especially in the current era where the cost of energy, raw material, and labor has increased due to economic constraints. If the cost is not properly done, it gets hard to keep up with continuous production and providing customers with excellent quality products at affordable rates. Unforeseen Delays: It might be easier to procure materials and products than delivering them. As one of the major and most common issues in supply chain management, you are most likely to face delayed deliveries which are going to impact your business in one way or another. You may even deteriorate your market reputation or even worse, your customers might hop on to your competitors in search of better services. Improper Forecasting Techniques: You cannot expect a calculator and speculation to be a comprehensive demand forecasting toolset. If you are still holding up to these stale and outdated methods, you are much likely to encounter losses. There is an urgent need to adopt a solution that offers smart and reliable tools to make demand forecasts. Inventory Management: Lack of visibility of your inventory and being unaware of your inventory levels can cause serious obstacles. Even with the technology available, many businesses are still following outdated inventory management which often provides inaccurate data. Beef Up Your Supply Chain with Microsoft Dynamics 365 for Supply Chain In current scenarios, the best way to upgrade your supply chain management is to adopt a unified Supply Chain ERP Software such as Dynamics 365 for Supply Chain, it has all the flexibility and agility you need to get rid of these issues within the same environment. It is recommended to upgrade your current ERP to the cloud and reap maximum benefits. You can upgrade your Supply chain with the help of the following measures: Get Real-Time Visibility Visibility is as important for your business as profit. Having a disrupted information flow from one of the supply chains to another can lead to chaotic outcomes such as poor customer services, excessive investment in inventory, revenue loss, and so on. This is also known as the “bullwhip effect.” Having better data matching the actual demand and supply can reduce the bullwhip effects to a great extent. This works for both internal and external company effects. D365 for Supply Chain is a suitable supply chain software that can extract real-time data and present it in the shape of graphical dashboards for a better simple interpretation. Adopt Smart Inventory Management Managing inventory is one of the most crucial tasks of all time. Adopting advanced inventory management technology can eliminate the risk of storing excess inventory, obsolescence and enhance flexibility and responsiveness. Microsoft Dynamics 365 for the supply chain offers a set of tools and data for effective inventory management. You can have first-hand smooth and effective inventory control. Make Replenishment Strategies Inventory replenishment is also known as stock replenishment, which refers to moving the inventory from reserve storage to primary storage and then to picking sites. Keep in mind that replenishment might refer to both raw materials as well as the product. Adopt suitable inventory replenishment methods and keep up with the balanced inventory level which is crucial to provide customer satisfaction. Get an appropriate ERP for the supply chain to make replenishment strategies. Preferably pick a unified solution to save yourself from excessive costs and technical complications. Plan and Forecast Demand Consider real or projected customer requirements and distribution networks to plan and forecast demands. Adopt forecasting techniques suitable for each classified product. Associate sales and operational planning to assess future demands. Spot customer demand driving factors such as promotions, discounts, product mix, etc. to strengthen future demands. Compare the actual results with the forecast to make necessary adjustments. Also, share the statistics on demand with the supplier and customers. Optimize Inventory Management Upgrading to a smart technology such as Microsoft Dynamics 365 for Supply Chain to optimize inventory management, on ground level, inventory management seeks answers to three simple questions, what needs to be stocked, its quantity band, when does it needs to be ordered. Upgrading to such technology you can get better insights into your inventory using the actionable intelligence from the previous sales, supply chain, and purchasing data. Improve Product Quality With an increase in product complexity and the emergence of product variations, the supply chain is influenced globally. With Microsoft Dynamics 365 for Supply Chain you can get better control and visibility into the lifecycle and evolution of the product. Automate the product release and acceptance operations and make the right people at the right place to take orders and make modifications. Conclusion Being a massive operational task, supply chain management is prone to multiple challenges. However, there are suitable solutions available in the markets such as Dynamics 365 for Supply Chain. We recommend choosing a well-experienced partner such as Trident Information Systems, one of the oldest and most renowned

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Ditch Multiple User Experience and Connect Your Business to Boost Productivity and ROI

dynamics 365 business central / Trident Information Systems

Having organized disconnected data demands more attention and resources. It eventually deteriorates your productivity. It is better to opt for a Unified Software Solution like Microsoft Business Central, hence enabling a unified platform and centralized control. Having disconnected systems is most likely to disbalance your budget. Lack of needed data at the right time fosters profit compromises, poor strategies, and even loss of customers. In multiple User Experience/ User Interfaces, the employees are bound to learn different security and administration models. Needs a larger IT budget and having employees manage names and passwords. Disconnected systems foster redundancy issues, errors, wasted time, missed steps, and so on. Communication complexities due to relying on emails to share data and versioning issues with shared documents. Does not support mobility. Possesses hidden costs of staff training and onboarding to different UX/UI systems. May provide poor business insights leading to poor strategies. Microsoft Business Central is one of the most renowned and reliable Unified Business Management Platforms across the globe. It connects your business and enables a sole source of truth. It is cost-effective as Microsoft Business Central Licensing is very flexible and convenient. You do not have to pay a huge upfront cost, instead, you can pay per user on a monthly subscription. It is easy to use, and you do not even have to spend a fortune on staff training. Instead, it is free of cost. Why Microsoft Business Central? Business Central Implementation enables a plethora of benefits that help boost your productivity and Return on Investment (ROI). Moreover, with Microsoft Dynamics Business Central, you no longer have to worry about software upgrades as your D365 Implementation Partner is responsible for major as well as minor upgrades. Helps Cutting Costs One of the greatest benefits of a unified ERP (Enterprise Resource Planning) software is its increased ROI. With Business Centrally, you never have to worry about spending too much on maintenance and upgrades, as everything is already taken care of by your service provider. Leaving no space for latent costs on staff training. Additionally, it follows a flexible Microsoft Business Central Licensing approach where you can pay per user on monthly subscriptions. Automatic Upgrades and Maintenance Unlike traditional methods, where upgrades disturb your business functioning and become more of a headache, Microsoft itself enables major as well as minor Business Central Upgrade. Minor upgrades happen frequently without disturbing your business’s ecosystem whereas major upgrades are done twice a year, for which you are pre-notified. Easier Staff Management The user can see its employees and roles assigned to them also, Microsoft Business Central eliminates guesswork and allows your employees to access relevant data using a simple interface. It also reduces the training period while preventing unnecessary HR requirements. Delivers Insightful Reports Microsoft uses Power BI (Business Intelligence), which extracts data from different touchpoints, filters it, and turns it into visually appealing insightful reports. These deep-rooted reports allow to form better decisions to increase sales and maximize profit. Moreover, you also get insights into what is going on within your business and what your KPIs (Key Performance Indicators) are. You will be notified about the areas that demand your immediate attention, hence improving your productivity. 24/7 Support Despite being invincible, Microsoft Business Central may too face downtime, just like any other software. However, the user can immediately contact Business Central Support and get the issue resolved. The support is available 24/7 by your Microsoft Dynamics 365 Implementation Partner. Optimized Supply Chain The supply chain is massive and one of the most complex aspects to manage overall. Dynamics 365 Business Central Features allow a single platform designed to manage such complex aspects. From raw material sourcing to warehousing to product delivery, it manages everything gracefully with real-time inventory tracking and updates. Enables Remote Access and Scales with Your Business Being a cloud-based software solution, you can access it from any device, anytime and anywhere. Supporting remote work is especially useful during this pandemic era where uncountable lockdowns have already been imposed. It ensures your productivity stays intact no matter what the outside situation is. Microsoft Business Central is a leading ERP throughout the globe for a reason. Its flexible features help boost profit and productivity simultaneously. Being scalable software, it adjusts itself as your business grows. However, make sure you choose the right D365 Implementation Partner with a robust track record like Trident Information Systems, a Gold Implementation Partner. If you are looking for Microsoft Business Central Support or Business Central Implementation, contact us.

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Benefits of Dynamics 365 Finance and Supply for your Business

Supplychain management ERP / Trident

As you may already know, D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 will no longer be available after April 12, 2022. Hence, obligating businesses to upgrade their Microsoft AX to D365 For Finance & Operation (which is also known as D365 Finance and Supply Chain Management). Furthermore, D365 Finance and Supply Chain possess every feature and functionality that Microsoft Dynamics AX has to offer, builds upon them, and transforms into a full-fledged platform a 21st-century business need. Dynamics AX on the other hand will soon terminate Dynamics AX Support while leaving you on your own. While Dynamics AX is merely a desktop-based application with massive infrastructure footprints, D365 Finance and Supply Chain is a comprehensive web and cloud-based software that the user can access from anywhere on different devices whenever they want. There is a lot of D365 For Finance & Operation has to offer, such as an Advanced user-friendly interface, web-based login, Free updates, additional integrations, better quality service, better Excel integration, LinkedIn integration, and so on. This version has a lot to offer a business such as: Integrations These integrations are highly impactful for a business to understand its current situation better and project prospects. D365 Finance and Supply Chain endorses a very tight integration to Dynamics 365 products like Marketing, Sales, Service, Office, Excel, and a lot more. Via these integrations, the user can access end-to-end data in a single platform and unlock information from various sources. Updates As D365 For Finance & Operations is a Cloud-based system, Microsoft frequently schedules its updates and major updates twice a year, hence the user does not have to worry about being on the latest version as the update is done automatically. All you have to do is accept them and off you go. Flexibility Dynamics 365 Finance and Operations provides more flexibility which lets the user save money on licensing and user. Workspaces have now replaced Role Centers while allowing multiple Dynamics 365 features to be used simultaneously through tailored dashboards. The workspace makes things simpler for the user while making inexperienced users more productive. Power BI This is certainly one of the major additions made in D365 Finance and Supply Chain. With Power BI the user can create insightful reports inD365 interface. They can unlock and leverage crucial information and create reports instantly. Search Capabilities In addition, the search capabilities in the system have become even more robust while making it simpler to find needed data no matter where it is stored in the system. The strong integration to Excel enables bi-directional data importing and exporting to D365 Finance and Supply Chain Management to Excel. Custom Extensions This is one of the new tools. It enables product extension by constructing solutions on D365 without impacting the core coding of the application. This means adding the functionality is easier and will not harm any future upgrades. What can D365 Finance and Supply Chain do For Your Business? It improves financial performance by obtaining new business opportunities through centralized management and in-built analytics. Helps meet regulations in different countries by having country-specific localizations in a single system. Helps make smart, proactive decisions via target systems, and circumcised information, tasks, and insights relevant to certain jobs. It adapts to systems while fulfilling unique business requirements with its expansion. Upgrades to new releases are like a piece of cake. Accelerates and simplifies deployment with instant-on capabilities. Tracks assets efficiently. Robust logistics management helps optimize goods and material flow. Diminishes reporting errors and automates where necessary. Gives valuable insights into every area of the supply chain through predictive analysis and Data Collection. Improves product quality with valuable insights to resolve issues early. Gets access to other D365 applications like Office 365, SharePoint, etc. Supply chain automation cuts procurement costs. Helps a business grow with D365 For Finance & Operation robust omnichannel solution. It has an on going support system unlike Dynamics AX Support. Bottom Line Dynamics 365 F&O comprises all the core data and processes under the same roof while making it easier for a business to provide visibility, standardize operations and simplify compliance. The end of D365 AX Support for Dynamics AX 2012 and Dynamics AX R2 in April 2022 is the major reason businesses need to upgrade their Dynamics AX to D365 For Finance & Operation. If you are also looking forward to the upgrade and a suitable implementation partner, you may contact Trident Information Systems who has been serving businesses for more than two decades. We have a strong record of accomplishment and a massive technical team to take care of every forthcoming business aspect. Contact us for further information.

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Why is Supply Chain Visibility So Important?

Supplychain management ERP / Trident

Supply Chain Visibility is the capability to track every product and/ or goods in transit delivering a clear view of inventory activity. This impacts customer services and costs for shippers. Via inventory in motion management, proactive status updates, risk management, and limited disruptions give them full control over them both. Therefore, making supply chain management a more agile and robust process. Manufacturers and retailers can achieve this with a Supply Chain Management ERP like Microsoft Dynamics 365 for Supply Chain. The objective of supply chain visibility is to provide meaningful insights into the functionality and motion of your inventory by integrating it with the user data. Therefore, leaving you with the most efficiently optimized supply chain. Third Party Logistics and Supply Chain Management Providers like Trident Information Systems, help you reduce costs, customer service, and build a more robust supply chain. Being a multi-layer process, supply chain management does come up with certain issues like Data sharing: it becomes hard for systems to provide relevant data across all supply chain tiers, and if that is not done, problems emerge. Therefore, make sure you enable real-time visibility across all the channels. Interruptions in Supply Chain: lack of visibility can lead to losing track of the inbound supply network and therefore making it a massive challenge to keep all aspects of the supply chain in mind. Lack of demand forecasts can lead to piling up of inventory and increasing stock holding costs. Inability to filter the necessary data: the inability to filter out the necessary data can cause complications even further. Having data of no use and ignoring the essential data that can impose positive effects on ten overall supply chains will add up to supply chain difficulties. Therefore, businesses need to adopt the right strategy to attain impressive supply chain visibility. Benefits of Supply Chain Visibility The benefits of supply chain visibility led to cost reduction, minimum wastage, and increased profit. Additionally, supply chain visibility cuts costs and impacts customer services in a positive way. There are some other benefits of supply chain management. Increased Bottom Line of the Company: The data extracted from RFID (radio frequency identification) and EPCIS technology are “breadcrumbs” following a product throughout the supply chain. This visibility can throw some light on the host of data and analytics while improving the bottom line. Avoid Disruptions: knowing where a problem is about to surface gives you enough time to plan a way out. Or at least reduce the impact of disruptions. Businesses can have deep-rooted insights, strong analysis, and communication while removing the roadblocks on their way to a smooth supply chain. Boosted Agility: With the ability to peep through every supply chain aspect can help businesses to figure-out processes slowing the chain down while making the necessary changes to boost productivity and agility regardless of circumstances. Increased Speed: Business owners can make faster data-backed decisions with knowledge of every supply chain aspect. They no longer must wait for input to make their next move. Instead, they can investigate the matter right away and make fast decisions. The verdicts become more effective since connected aspects are taken into consideration. Meet Customer Demands: planning inventory needs data on current demands. Supply chains need to change and evolve according to the evolving customer demands. They can achieve this with the help of supply chain consultants or a technology designed to manage supply chains, such as D365 for Supply Chain. Negotiate Better: Visibility enables more data to manufacturers/ retailers and hence equipping them to negotiate better about a product, cost, product placement, and timing. They can master the art of negotiation knowing where to utilize the right information. How to Gain Supply Chain Visibility You can achieve supply chain visibility through various mediums. The most common among them is boosted awareness from the top of the supply chain to the bottom. There are some tips to help you gain supply chain transparency. Adopt the Best Technology Visibility is not just about having eyes on everything but accessing it anytime from anywhere. It is about ensuring that everyone in the organization can access where everything lies and what measures to take when a situation backfires. With D365 for Supply Chain, you can get visibility of moving parts within the network. From there, advanced insight can help you resolve any sort of efficiency issue. Integrate all Supply Chain Functions By integrating purchase, sales, logistics, inventory, production, transportation, and warehouse businesses can get real-time visibility on every aspect of the supply chain. D365 for Supply Chain is one of the few software that enables this facility while seamlessly visualizing the complete cycle of businesses throughout departments, business entities, and geographies. In addition, you can also analyze operations based on KPIs and optimize cash flow. Upgrade Your Human Resource Since the supply chain is a multi-faced operation, limiting your staff to just one aspect of the chain is not enough. Binding them with strict specifications can put theoretical blinds on their efficiency. Your employees are your eyes and ears; thus, they should be able to manage other aspects too. Couple them with the latest technology and relevant training. Having supply chain visibility can transform your business to the next level. You may consider the latest Supply Chain Management Software for the same. Microsoft Dynamics 365 for the supply chain is one of the best software ones could choose. If you ever require a D365 implementation partner, you may contact Trident Information Systems.

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How Retailers Thrive Moving Their ERP to Cloud?

Retail ERP Software / Trident

Retailers these days are mounted with the pressure of providing excellent products / Services while satisfying customers at the same time. COVID 19 has contributed the most to this mindset. Where people were restricted to their homes, retailers had to upgrade their services in order to reach their customers and survive. Unfortunately, some of them could not take the load and shut down, however, those who innovated and implemented technologies like Microsoft ERP Implementation are immune to the crisis. However, technology consequently advanced to deal with the same. With powerful tools and intelligent AI-based technology, this seems possible. As soon as a retailer starts using the cloud, his entire team can access the real-time data whenever they need it, enabling every employee to take steps right when they are needed. In addition, moving your ERP to the cloud can deliver the following benefits to a retail business: Complete security Reliable and unified real-time data Cost and Time Efficiency Helps keep up with trends Adds intelligence to the business Scalability Provides Security As soon as you move your ERP to the cloud, you no longer have to fuss about a security breach. The entire responsibility shifts from the in-house system to the cloud service provider. Be it data legislation, security protocols, privacy requirements, or preventing the latest threats: each one of these is the provider’s responsibility. Therefore, even if there is a malware attack, you do not have to run and turn on the (figurative) fires in the middle of midnight. Microsoft experts will handle your problems anytime, anywhere. Provides Real-Time and Unified Data When you move your ERP to the cloud like Dynamics ERP Implementation, you and your team can easily access real-time data (in the shape of reports, dashboards, charts, etc.) and make more logical and quicker decisions. Having a unified AI-based platform like the one Microsoft offers, you can get intuitive reports extracted from big data. Various retailers struggle with inventory management and do not even realize how much it drains their money. Being backed up with live data, retailers can manage their assets more effectively. Cuts Time and Costs Bot As compared to on-premise IT infrastructure, Cloud infrastructure is much more reliable and cost-efficient. On-Premise IT needs assembly, testing, implementation followed by other costly development stages. Since every piece of data is stored in-house, ruptured hardware needs to be replaced as soon as possible. However, it is a lot simpler in the case of the cloud: there is no dedicated server at work which greatly reduces the implementation costs. Keeps Up with the Current Trends Traditional IT environments can take months to add new functionality. Meanwhile, businesses might lose some great opportunities due to this delay. Competitiveness depends a lot upon the effectiveness and efficiency of a business to grasp trends and make valuable decisions. Having the cloud at your service, you can enable yourself to use some power apps to keep you intact with the current trends. To stay at the top of the competition, you must understand customer behavior, spending pattern, and preferences. Adds Intelligence to Business One of the greatest benefits of using the cloud is that businesses can benefit themselves with advanced computational power. They can leverage the potency of Artificial Intelligence and machine learning-powered technology. This way, they get valuable insights into their business, make more logical decisions, improve productivity, and increase competitiveness. Applications like Power BI extract big data into insightful reports, these reports can essentially help understand every customer contacting your business, if combined with AI, it can even provide valuable market insights. These facilities are easily available with the cloud. Scales with Your Business Cloud-based ERP is the ideal choice for rapidly scaling businesses. It might take months to set your on-premise ERP for your growing business, also, it is a pretty costly affair. Many retailers will not prefer to shift from their on-premise system as long as it “works.” Little do they realize how it slows down your growth. If you want to expand your boundaries outside of your country, think about how much investment will it demand? The best way out is to upgrade your ERP to the cloud. Time grows, and so does your business. It is time to embrace cloud-based ERP like Microsoft D365. If you are looking for an implementation partner, you can contact Trident Information Systems. We are one of the best ERP software provider in India.

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How to Create an Intelligent and Adaptable Supply Chain Management?

Microsoft Dynamics 365 / Trident

Before the pandemic, flexibility in the supply chain was a luxury, a differentiator. Now we realize that it may be the key between survival and failure. While we are not anticipating another event of magnitude and speed with COVID, which impacted supply chains, it can be expected that our industries will continue to revolutionize. With the right technology such as Dynamics 365 for Supply Chain, you can present yourself as a new competitor or business model, the most important thing will be to have the flexibility to navigate unknown seas. The pandemic has undoubtedly been an event that has transformed the world. Its drastic arrival, the uncertainty it generated, and the continued speculation about what a new normal will has had us guessing the direction in which we should continue as companies. More than anything, the crisis evidenced our ability to react quickly. Those businesses that were prepared and could adapt succeeded, those who did not face the harsh reality: they are not flexible. There are various challenges that the supply chain comes across such as: Cost Management: Costing plays a vital role in supply chain management, especially in the current era where the cost of energy, raw material, and labor has increased due to economic constraints. If the cost is not properly done, it gets hard to keep up with continuous production and providing customers with excellent quality products at affordable rates. Unforeseen Delays: It might be easier to procure materials and products than delivering them. As one of the major and most common issues in supply chain management, you are most likely to face delayed deliveries which are going to impact your business in one way or another. You may even up deteriorate your market reputation or even worse, your customers might hop on to your competitors in search of better services. Improper Forecasting Techniques: You cannot expect a calculator and speculation to be a comprehensive demand forecasting toolset. If you are still holding up to these stale and outdated methods, you are much likely to encounter losses. There is an urgent need to adopt a solution that offers smart and reliable tools to make demand forecasts. Inventory Management: Lack of visibility of your inventory and being unaware of your inventory levels can cause serious obstacles. Even with the technology available, many businesses are still following outdated inventory management which often provides inaccurate data. Beef Up Your Supply Chain with Microsoft Dynamics 365 In current scenarios, the best way to upgrade your supply chain management is to adopt a unified Supply Chain ERP Software such as Dynamics 365 for Supply Chain, it has all the flexibility and agility you need to get rid of these issues within the same environment. It is recommended to upgrade your current ERP to the cloud and reap maximum benefits. You can upgrade your Supply chain with the help of the following measures: Get Real-Time Visibility Visibility is as important for your business as profit. Having a disrupted information flow from one of the supply chains to another can lead to chaotic outcomes such as poor customer services, excessive investment in inventory, revenue loss, and so on. This is also known as the “bullwhip effect.” Having better data matching the actual demand and supply can reduce the bullwhip effects to a great extent. This works for both internal and external company effects. D365 for Supply Chain is a suitable supply chain software that can extract real-time data and present it in the shape of graphical dashboards for a better simple interpretation. Adopt Smart Inventory Management Managing inventory is one of the most crucial tasks of all time. Adopting advanced inventory management technology can eliminate the risk of storing excess inventory, obsolescence and enhance flexibility and responsiveness. Microsoft Dynamics 365 for the supply chain offers a set of tools and data for effective inventory management. You can have first-hand smooth and effective inventory control. Make Replenishment Strategies Inventory replenishment is also known as stock replenishment, which refers to moving the inventory from reserve storage to primary storage and then to picking sites. Keep in mind that replenishment might refer to both raw materials as well as the product. Adopt suitable inventory replenishment methods and keep up with the balanced inventory level which is crucial to provide customer satisfaction. Get an appropriate ERP for the supply chain to make replenishment strategies. Preferably pick a unified solution to save yourself from excessive costs and technical complications. Plan and Forecast Demand Consider real or projected customer requirements and distribution networks to plan and forecast demands. Adopt forecasting techniques suitable for each classified product. Associate sales and operational planning to assess future demands. Spot customer demand driving factors such as promotions, discounts, product mix, etc. to strengthen future demands. Compare the actual results with the forecast to make necessary adjustments. Also, share the statistics on demand with the supplier and customers. Optimize Inventory Management Upgrading to a smart technology such as Microsoft Dynamics 365 to optimize inventory management, on ground level, inventory management seeks answers to three simple questions, what needs to be stocked, its quantity band, when does it needs to be ordered. Upgrading to such technology you can get better insights into your inventory using the actionable intelligence from the previous sales, supply chain, and purchasing data. Improve Product Quality With an increase in product complexity and the emergence of product variations, the supply chain is influenced globally. With Microsoft Dynamics 365 you can get better control and visibility into the lifecycle and evolution of the product. Automate the product release and acceptance operations and make the right people are at the right place to take orders and make modifications. Conclusion Being a massive operational task, supply chain management is prone to multiple challenges. However, there are suitable solutions available in the markets such as Dynamics 365 for Supply Chain. We recommend choosing a well-experienced partner such as Trident Information Systems, one of the oldest and most renowned Supply Chain ERP Software Companies. We have been serving multiple businesses for the past 2 decades. For further queries contact us.

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Top 5 outdated practices that should be eliminated in your Field Service Business

Uncategorized / Trident Information Systems

With 2020 on the horizon, it’s the utter time to think about new platform to improve your field service business. You’ve probably been discovering about new trends and visions for the future, and it’s probably a little overwhelming. A painless way to get started is by discarding some of the outdated practices you’ve been following. We’ve compiled a list of field service practices you might want to leave behind this year. Manual Scheduling: Field service scheduling requires making fast and calculated decisions. You need to take everything in account from travel time and routing, technicians’ schedules and skill sets, equipment tracking, and SLA compliance. It’s much easier to adopt on an automated scheduling solution to make optimized decisions for you at every new case, so you can focus on the bigger things—like your customers’ satisfaction. Paper based forms: 46% of field technicians reported paperwork and administrative tasks as the unexpected part of the day. That’s because they would much rather be doing their jobs and interpreting customer problems. Electronic and mobile forms can make this process much less painful and swifter. Go even further to simplify the process by allowing fields to be automatically populated with known information from the main system. Delaying service updates: It’s important that dispatchers and management have the most precise picture of the status of work being performed. Encourage technicians to update their status service orders in a timely manner from Field service application so you have more visibility into day-to-day execution. Difficult appointment booking: According to our Field Service Report, almost all cited “ease of booking” as a top priority. If service organizations wish to retain with customers, they must make the booking process uncomplicated, and available across a variety of channels. Everyone has a preference when it comes to communication, so mobile, web, and phone-based booking must be available. Using separate solution: The only way to gain true visibility into field service schedules is to manage everything in a single solution. This includes schedules, beat planning, long- and short-cycle work, technician allocations, and more. Limiting field service management to Mobile application also gives you the easiness to manage your workforce more efficiently and ensure that you’re equipped to handle urgent work. Want to see working application, Trident Field Serv solution provides similar solution with advanced activity scheduling, resource optimization and mobile enablement capabilities that enables the field services delivery teams to be able to track, monitor and report the services activities on the go. Contact us for more information on how we can help your firm identify, implement, measure and use yours key performance indicators for Workforce Monitoring.

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Microsoft Dynamics 365 for Customer Service

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Learn how Singapore’s biggest transportation network operator doubled their productivity and delivers faster, friendlier service. Providing over one billion rail and bus journeys per year, SMRT is Singapore’s biggest transport network operator. In end 2016, the company started using cloud-based Dynamics 365 CRM service management features across its train, bus and taxi services to power new service innovations, and help staff members deliver better customer service. With Dynamics’ inbuilt automation features, SMRT employees are managing 2.3 times more cases than before. And with a cloud-based approach, SMRT can bring innovation projects to life in less than 3 months. Today, SMRT is powerfully equipped to deliver on its core responsibility: world-class transport that is safe, reliable and customer-centric. Every transport network has its challenges, but Singapore‘s SMRT has enormous responsibilities. As provider of the principal public-transport network in Singapore, it is SMRT’s job to sustain Singapore’s world-class reputation for efficiency and customer service. “We have 102 train stations and over 1,400 buses, and deliver over one billion journeys per year,“ says Dave Ong, Head, Passenger Service Department, SMRT. “Our mission is to enhance the lives of Singapore citizens with a transport system that is safe, reliable and customer-centric.“ The Cloud Journey to Better Customer Service and Innovations SMRT is always looking for ways to enhance customer interactions, and in 2016, decided that the Cloud could help. On any given day, more than 1,000 employees are involved in the process of managing customer enquiries, compliments, complaints and feedback. These busy staff also have to pursue hundreds of ‘lost and found‘ cases each month. SMRT wanted to help these employees deliver a faster and friendlier service. “Today, customers contact us through many different ways — emails, calls, faxes, letters, Whatsapp, Facebook and SMS,“ says Mr. Ong. “We need a case-handling system that helps us manage new processes for handling all these interactions, and a reporting system that helps us visualise our performance in real time.“ SMRT also wanted to make it easier to engage and manage external stakeholders on a succession of new initiatives known as innovation projects. Cloud technologies had the potential to help SMRT create, share and secure new business applications without having to purchase additional servers. “When setting up an innovation project, we want a system that would allow us to adapt and be more creative,“ says Mr. Ong. One-Stop Customer Service and Engagement In 2016, SMRT selected the cloud-based customer-relationship management solution, Dynamics CRM Online – which is now part of Dynamics 365 – to manage SMRT customer service and engagements at the enterprise level. The cloud-based solution provided convenience and flexibility to more than 1,000 employees, reduced capital costs and accelerated rollouts. With the help of Customer Capital Consulting, SMRT used Dynamics 365 to create a single, integrated system for managing all customer interactions. The new solution aggregates all feedbacks, regardless of which channel the feedback arrives at and uses automatic workflows to assign the case to the relevant team. SMRT Customer Relations employees use inbuilt features to track progress and turnaround times. System aids, such as reminders, help prompt everyone involved to take action when it‘s required. Checkpoints help employees manage the different types of cases, and see that they are on track. Meanwhile, reporting tools provide accurate updates to managers and external stakeholders. A Force Driving Enterprise Innovations SMRT has also used Dynamics 365 to create new business applications to support their new ‘Adopt-a-Station‘ initiative for school student ambassadors. With cloud-based workflows and document repositories, SMRT staff can centrally manage applications, correspondence, approvals and activities-tracking. Mr. Ong says that moving to the cloud presented no problem for the project, and the new application was put to use according to the planned schedule. “The Customer Capital Consulting team was flexible and accommodated our concerns to the best of their ability,” says Mr. Ong. “They were willing to go the extra mile, including conducting training so that our staff were comfortable with the new systems. They worked collaboratively and closely with the SMRT team to meet deadlines and completed the project on time.” Productivity is More than Doubled with Dynamics 365 With the help of Cloud technologies, SMRT is achieving Enterprise Digital Transformation where it’s vital — Customer Service. Today, more than 1,000 SMRT employees across different locations in Singapore use Dynamics 365 to ensure that customer enquiries and interactions are handled quickly and professionally. With its principal, public-facing systems in the cloud, SMRT can bring new initiatives to life without the cost and delays of investing in new infrastructure. As a result, the service-oriented staff at SMRT are better able to handle more cases. Automated workflows reduce the manual effort of sorting and directing interactions. Meanwhile, dashboard reporting helps the team and the management of SMRT to ensure that customer cases are resolved within prescribed timelines. “Our ability to handle public feedback volume has increased 2.3 times,“ says Mr. Ong. “Dynamics 365 reduces manual effort and frees up customer-service staff to handle cases with a personal touch. This helps us achieve our strategic goal of making all interactions with our contact centre more personal.” Innovations Made Simple With Dynamics 365, SMRT can accelerate the pace of innovation within the organisation. With customer-ready tools – such as workflow engine, standard user-interface design and dashboard tools – SMRT does not have to source, buy, learn and deploy different solutions to get new capabilities up and running. Managers can now build, test and use new applications fast. “Dynamics 365 effectively reduces the time it takes us to evaluate, implement and roll out new innovations,” says Mr Ong. “This means we have a faster time-to-market for new projects. In addition, we save money by leveraging our existing investments.” Innovation Projects Up and Running in Three Months Today, SMRT can quickly build the systems it needs to support a new innovation project. rolling them out in just a few months, which is far faster than before. These new applications are cloud-based, so SMRT does not need to invest in new infrastructure.

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How Microsoft Dynamics 365 Helps in Marketing?

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Create and nurture leads Run multichannel campaigns Use email marketing, web landing pages, events, phone calls, and custom channels to attract the right prospects. Personalize buyer experiences Use configurable templates, reusable content blocks, design tools, and Microsoft Stream videos to prepare content and set up customer journeys based upon their engagement. Nurture leads using LinkedIn Use Dynamics 365 Connector for LinkedIn Lead Gen Forms to target matched audiences, nurture leads, and create a buyer’s journey based on LinkedIn content and interactions. Monitor multiple marketing channels Use Microsoft Dynamics 365 AI for Market Insight to bring together insights from events, emails and landing pages, as well as social listening data from various social media platforms. Simplify event management Organize in-person and digital events with an events portal to manage registrations, sessions, speakers and venue logistics. Use integration with ON24 or other webinar providers for digital events. Align sales and marketing Create one view of the customer Share one source of information about contacts, leads, and customers to deliver consistent results across the buyer’s journey with Microsoft Dynamics 365 for Sales. Close more deals with account-based marketing Enable your sales and marketing efforts to target accounts most likely to generate the largest revenue. Orchestrate the buyer’s journey for account-level leads with personalized content, and nurture activities to maximize revenue. Track prospect throughout their journey Prioritize leads ready for sales engagement with multiple lead scoring models and sales readiness grades. Move prospects more efficiently through the marketing and sales funnel with automated workflows to hand off sales-ready leads and drive follow ups. Increase productivity Easily set up and view campaigns with marketing calendars showing campaign timelines and activities. Also use familiar Office 365 tools for collaboration with colleagues, leads, and customers. Make smarter decisions Gain marketing insights Use out-of-the-box dashboards, marketing analyzers, and get real-time interactions to quickly gain insights. Also build custom dashboards to analyze performance. Focus on top priorities Use embedded intelligence like dynamic segmentation to target the right audience, multiple lead scoring models to prioritize leads, and customer interactions insights to personalize engagement. Improve social engagement Use social insights to gain competitive intelligence, measure, and manage your brand reputation. Survey customers Conduct online surveys to better understand your customer needs and apply learning to your marketing investments. Innovate with a modern and adaptable marketing and sales software platform Adapt quickly Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make it easy to build and deploy web and mobile apps. Extend and connect Automate processes across Dynamics 365 applications and third-party systems for better service engagement experiences. Invest with confidence Rely on the Microsoft cloud platform to reduce the cost and complexity of operating a global infrastructure and trust our state-of-the-art datacenters to safeguard your data. Drive innovation Transform your customer interactions with deep insights provided by artificial intelligence that guide your teams to the right business outcomes.

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Top 5 outdated practices that should be eliminated in your Field Service Business

Microsoft Dynamics 365 for Customer Service

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