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Cloud Kitchen Software

Recipes of Success for Your Cloud Kitchen! 

 Imagine not having to spend extra just to fit in a better location or worrying about parking space and a better ambiance. All you have to focus on is making awesome dishes and quickly delivering them. Cloud kitchens are becoming the top business choice due to low investments, low setup requirements, high productivity, quicker services, competitive prices, low competition, and happier customers. However, you will still receive digital assistance to keep your business going. Even if you run a small cloud kitchen business, you will still need Cloud Kitchen Software to manage operations.   This seemingly simple business type can become complex if you choose the wrong digital assistance. For instance, instead of running on different systems, choose ERP for Cloud Kitchen. It is best to segregate all your activities on a single platform. Therefore, make sure you choose a Cloud Kitchen Management Solution which supports ERP and CRM on the same platform. LS Central is the most renowned example of such. It is a unified ERP and CRM that allows flexible tools, and agile features to help you boost productivity and increase profit margin.   How Can You Decide on a Cloud Kitchen Business Model?  Cloud kitchens bring new categories and innovative menus to the market. No need to establish a full-fledged traditional restaurant, you only have to focus on the quality of food and services you provide. Decide a particular theme/ model like:  Healthy Food  Since people are now becoming more health conscious, they want to eat healthy meals even when they don’t have time to cook, or they don’t know how to cook. You can put up with healthy recipes on your menu disclosing all the ingredients and calorie counts. There are working professionals who fail to manage healthy food for themselves and are forced to grab unhealthy food. With a healthy food cloud kitchen model, you can ensure you have their back.    Regional Cuisines   Regional cuisines like Punjabi, south Indian, or Rajasthani cuisines are also popular choices for ghost kitchens. People look for a change now and then, and these cuisines are no less than a breath of fresh air. Focusing on a particular dish like Biriyani can also work well.   Indulgent Food   We cannot miss indulgent food such as waffles or crepes. These too are a great theme for a cloud kitchen that you can optimize for quicker delivery. Demand for such food is booming these days, as they are quickly digested and make the consumer crave them even more.   Meals   Meal boxes are excellent for people always on the move and require a variety of food options every day. In these busy times, customers need a full-course meal to stay energetic and productive. You can be as creative as you want to be; design meals based on region, calorie count, or just a fun box with burgers, wontons, noodles, etc.   Boost Customer Engagement with Cloud Kitchen Software  No matter how good you are with food, if you do not invest in viable Cloud Kitchen Software, you will never be optimally productive. Having ERP for Cloud Kitchen Technology manages and streamlines all your operations and customers. Use CRM for Cloud Kitchen for:  Connecting and Understanding Customers on Online Ordering Platforms   Since you do not have a physical place where customers can contact you, your website will be the first place where they will visit, check it out, and drop their queries. Make sure you upload enticing pictures or new launches. Also, ensure your Cloud Kitchen Software helps you track customer movements, which dish is attracting them the most, and what are they ordering primarily. With this data, you can innovate menus that match their taste.   Embrace Speed, Automation, and Optimization   When running a cloud kitchen, automation, speed, and optimization are the key factors that impact your success. Install a Cloud Kitchen POS that runs on the cloud and allows integration with other tools; this will make your life way easier. Another thing you can have been an order management system to bring your orders from different third-party apps to one place. Cloud Kitchen Software like LS Central provides all these features in one place.   Get Feedback from Customers  Getting feedback from your customers can be a little tricky when you do not have direct contact with one another. It is important to establish an engagement chain via different mediums such as SMS or email. This is where receiving orders from your website plays a major role, you can see their details and provide meaningful communication.   Menus, Raw Material, and Cooks    Craft an impressive menu based on customer data and feedback. You can replenish raw materials accordingly. Make sure your Cloud Kitchen Software enables automatic replenishment to help you streamline the process. Moreover, stocking-based demand prevents overstocking and understocking, hence cutting waste.   Cloud kitchens are flourishing in today’s market where labor shortages and several restrictions are prevalent. Good Cloud Kitchen Software is as important as the quality of food and delivery services. Make sure you get a Cloud Kitchen Software Solution that supports both ERP and CRM. If you are looking for Cloud Kitchen Software Implementation, LS Central is currently the most renowned solution in the market. Being a unified Cloud Kitchen Platform, it manages and stores data in a single database while allowing easy and updated data access.  Trident Information Systems is a Microsoft Dynamics 365 Gold Implementation Partner and LS Central Diamond Partner. Allow our robust team of 200+ specialists with unbeatable skills to help you thrive in the market. Leverage our 20+ years of experience and make your customers happier than ever. If you wish to boost your productivity four times more, Contact us.  

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Smart Retail IoT

How Does IoT Help Your Retail Business with More Advanced Customer Service?

Today’s digital transformation has given the Internet of Things a fair playground to establish itself among businesses. IoT has entered our homes and offices, which is why we expect exceptional comfort from the technology. From fast details to instant customer services, it has conquered it all. Due to all these conveniences, customers are becoming less patient and hence their demand changes rapidly. Be it retail, manufacturing, or IT services, IoT is used everywhere. Especially in retail, successful retailers are more inclined to Smart Retail IoT. They allow their customers to view the availability of products in advance, so they don’t waste their time over something that’s not even available.  To keep it even simpler, a few years ago, let’s say your microwave faced issues. You would call the executive of that brand, get in the customer service line, and wait for your turn. Then you will go ahead describing your issues and he may even transfer your call to another executive. You will end up explaining to him all over again. He will tell you ways you can fix it yourself, if you fail, they will send a technician. Would you still do it even today? Probably not. Of course, it will be one of the options, but you can straightaway talk to a bot who has the fix for your issue fed into its system.   It can send you a link to a blog to help yourself or send you common FAQs. It will even assign a technician for your job if you want. That’s how IoT is.    How Smart Retail IoT Helps Coping with Changing Customer Demands?  IoT in Retail Industry is a reliable source if you wish to gain meaningful customer insights into your customers, especially when a specific demand of theirs does not last long. This is how Smart Retail IoT changes the game:   Data-Driven Customer Insights  The user can analyze Smart Retail IoT data to get a better understanding of their customers, products, and marketing strategies. They can figure out what improvement a product needs, along with its potential problems. Based on the insights received from Retail IoT Solutions, companies can personalize their approach such as recommending a complimentary service or product, especially for current customers. They can also offer special incentives for potential customers.   Combining IoT Data   By combining IoT in Supermarket data with other, preferably digital sources, marketers can get maximum advantage. For instance, a runner’s behavior as tracked in his fitness tracker may be combined with his shoe purchase history may give useful insights into when he may need a pair of new shoes. They can then personalize offers for him and send him notifications via text or email.   Connecting with Customers Using Devices   Various Smart Retail IoT devices provide a feature to directly interact with the customer. Such features are embedded to get recommendations to improve the product or services. Customers can also suggest what upgrade they would prefer. Marketers can get these insights by connecting data from IoT Application in Retail to a marketing system to blend it with other data as well and apply certain regulations from the archives of approved content.   Use IoT to Boost Your Reach   Businesses can easily use Smart Retail IoT to boost reach and enhance communication via different channels. It assists in revealing customer needs and interests. This can only happen if this IoT for Retail Industry data is confined to other customer data in a single unified database. They can then leverage it in some marketing approach such as emails or social media campaigns.   How To Create Value for Your Customers?  Just like any other technology, Smart Retail IoT too has some challenges in customer data management. However, if the businesses can unlock the insights found in the data can tap into new opportunities for understanding and interacting with customers. It makes it worth it to put extra effort into decoding Retail IoT Solutions data and formatting it for the marketers to use.    So, how to create value for your customers? You must adjust to the world of IoT. It may include planning how to manage a high volume of streaming data, even extraction, performing parsing, saving data in readable formats, and integrating it with other marketing systems for analysis and implementation.   If you want to integrate Smart Retail IoT with your existing system, you must look for a trusted service provider. Trident Information Systems integrates your IoT Solutions with your existing system so you can leverage its features and maximize your output. We specialize in IoT solutions such as Vision Intelligence System (a machine vision system for accurate quality inspection while manufacturing). asset management with RFID (radio frequency identification), Industry 4.0 – traceability solutions, parameter monitoring, web and mobile app development, In AI (Artificial Intelligence) – smart chatbot solution for reporting and analytics, NLP (Natural Language Processing), sentiment analysis, ML solutions etc. Contact us for further information. 

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Restaurant Management System

LS Central Helps Optimizing Your Restaurant Operations   

Are you running a flourishing restaurant where your current Restaurant Management System fails to support your growth? LS Central can help you in this case. It assists you in polishing your customer services with its robust features and tools. LS Central is a unified Hospitality ERP Software that helps you optimize your restaurant services by integrating your floor staff with the kitchen to bring what your customers ordered without delay. It provides a transparent view of your business with dashboards and real-time reports to help you create logical and data-driven decisions.   With actionable customer insights, you can create successful loyalty programs. Also, with real-time inventory reports, you will always have balanced stocks with minimum wastage. Predictive analysis will never let you go out of stock. And with automation, you will hand over monotonous tasks to the machine.   There are more features, tools, and benefits of LS Central than you can count. In this blog, we will explain how LS Central can get your restaurant at a rapid pace.   LS Central Restaurant Management System Works Wonders for Your Business   LS Central is one of the most renowned Restaurant Management Systems designed for SMBs and enterprises. It will help you:   Get Centralized Control Over your Restaurant Business  LS Central collects and stores data centrally and gives decision makers a centralized view over their business. You can access details on all your restaurant chains located in different locations from the headquarters. With real-time reports, you can decide menus, prices, and recipes according to their popularity in a certain location. Purchase mindfully while cutting wastage, look through your exhausted stocks and order the right amount. Also, you can order according to demand prediction and simply automate your replenishment. The best part of this Restaurant Management System is that it helps you manage your staff more efficiently. You can assign your staff duties that fit their talents.   No Errors with LS Central   Those restaurants that prefer to work on different software for different purposes, facing errors now and then are pretty common for them. Not to mention, the time and resources they lose on their maintenance are huge. However, this is not the case with LS Retail ERP, it is a unified Restaurant Management Software that helps manage your entire restaurant on the same platform. You can easily store and access data in one place. Easily accessible data leads to more accurate operations in less time.   Attract More Customer Loyalty and Grow your Business   LS Central Restaurant Management System stores customer data and presents it in actionable and insightful reports. Customer insights are the strongest tool to cater to your customers; when you understand your customers, their spending patterns, and preferences, you can create successful loyalty programs to attract more customers. Moreover, with a POS System, customers can place easy orders and pay easily at the table and can customize the menu. With the right knowledge, you can personalize discounts, promotions, and other offers for individuals or groups. It is essentially important if you aspire to deliver faster and more precise services.   Connect Your Kitchen Floor Staff with LS Central   With LS Central, you can link your staff to the kitchen by showing the status of each table’s orders and establishing delay-warnings. Staff members can correctly serve consumers thanks to this user-friendly graphical interface Restaurant Management System. Having a faultless atmosphere can help your management, even if your restaurant has the biggest floor. Keep track of your clients and reservations so you can handle them flawlessly and professionally. Furthermore, connecting the kitchen with staff also saves the bulk of their time. The server doesn’t have to travel from the front to the kitchen and find the right kitchen counter to transfer orders. Instead, they can simply take orders at the table and share the details with the KDS (Kitchen Display System) via Point of Sale Systems.   LS Central is one of the most renowned Restaurant Management Systems across the globe and has been serving SMBs and enterprises for a while. If you wish to implement it, you can contact Trident Information Systems, a Microsoft Dynamics 365 Gold Implementation Partner, and LS Central Diamond Partner. With a robust track of accomplishment, we have managed to acquire a massive team of technical resources, strong clientage, and various awards every year. Contact us for further information or a demonstration.  

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Machine Vision System

Get Consistent Quality Inspection in Your Automotive Plant  

Do you want to know how your competitors are getting ahead of you with fast and good-quality production? Seems like magic but it’s technology instead. Many big industrialists have adopted advanced technology in their automotive plants i.e., Machine Vision System. A technology based on AI (Artificial Intelligence) ensures they get the best production. In contrast to traditional inspection methods, where nothing can be done without human assistance, a Defect Detection System ensures you get consistency of work with no human interference. Traditional inspection methods are prone to various challenges such as:   Inconsistency in inspection due to different perceptions and environmental factors.   Too much floor space coverage which leads to accidental bumping and slow item transfer.   Accidental bumping may cause conflicts among workers.   The absence of workers hampers consistency of work.   Human eyes may miss certain defaults.   Delay in reporting is common in human-based inspection.   Traditional inspection cannot match the efficiency of the machine. The Machine Vision System, on all levels, is better. It ensures more fluency, speed, and quality than the old-school methodologies.   Manufacturing Defect Detection Ensures Threefold ROI  With greater accuracy, consistency, low-to-no human dependency, and greater speed, the Machine Vision System can bring you three times more ROI (Return on Investment).   Consistency of work: One of the major benefits Manufacturing Inspection Software provides is consistency. Even if your staff is absent, the flow of work remains consistent, 24/7. This technology helped during the most unexpected times i.e., the COVID pandemic.   Low risk of errors: The risk of errors declines with a low human interference rate. Hence, you can get speedy and error-free production to provide defect-proof items to the customers.   Free floor space: With less human dependency, the floor space remains free which leads to a smoother flow of moving goods. Furthermore, there are extremely low risks of employees bumping into one another and getting involved in unnecessary fights.   Fast Reporting: The machine flashes an alert as soon as there is a defective product on the conveyor belt. It is much faster than a human-based inspection.   How Does Machine Vision System Work?  A Vision Inspection System relies on digital sensors protected within the industrial camera. It acquires images and specified optics to let the software and computer hardware analyze, process, and calculate different characteristics to support final decisions.   An AI-based Machine Vision Inspection such as the Vision Intelligence System by Trident Information Systems does not need consistent modifications as it can detect defects with accuracy in a similar environment. It successfully eliminates human interference and allows an ongoing, 24/7, and accurate quality inspection.    How Vision Intelligence System Detects Defects with Consistency?   Being one of the most competitive industries, automotive manufacturers require technology that rockets them ahead in the competition. The Machine Vision System can be their knight in shining armor. It can detect:   Visual defect detections: dents, scratches, burr, and chips.   Dimensions: dimensional accuracy i.e., if a product is in the right shape and size.   Spectrum monitoring: it checks if the product is in the right spectrum of color or not.   Labeling: Detects if the labels are present in the right place.   Barcodes: OCR/ DMC/QR/ Barcode reading etc.   Measure, gauge, guide measures the angle of O tips, dimensions of the outer and inner diameters of O rings, as well as the edges and label positions.   Why Vision Intelligence System?  Trident’s Vision Intelligence System ensures a tangible and valuable Manufacturing Intelligence System which helps produce better quality products and processes. The best part is it minimizes waste by providing valuable insights into how you can enhance your quality with the least wastage. Furthermore, you can get a lot of tangible and intangible benefits such as:   Interpretation of upcoming defects and aids in preventing delays   Identifies the cause of an issue and optimizes resources.   Cuts time with digital defect-reporting operations.  Abolishes the need for product sampling.  Real-time core analysis of a defect.   Enhance your quality inspection environment and optimize business operations using Vision Intelligence System. This Machine Vision System guarantees a boost in output in less time. Further, AI technology makes it even more convenient to use. It works perfectly fine in a similar environment without additional effort. If you wish to get a demonstration or are just curious about it, you can contact us anytime. Our team of experts is more than happy to help you.

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Restaurant Management System

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services. 

Do you want to improve your customer services in an instant? Do you want to draw new customers and gratify the current customers more? Do you want to have a monopoly over their loyalty? If your current Restaurant Management System is unable to provide you with the efficiency you need, this blog will show all the ingredients you need to upgrade customer services at your restaurant.   Did you know, customer experience is the major factor that derives from a restaurant’s success? People don’t pay $5 for just a cup of coffee at Starbucks but for the services. Danny Mayer, the famous restaurateur, revealed in the “How success happens” podcast that customer service leads to a restaurant’s success. For instance, you may shift to a Hospitality ERP Software that supports a POS System which allows multiple payment modes, and self-payment option and see the menu by just scanning the code; everything is packed with faster services. Other restaurants may not even consider this option due to various reasons. Hence you are way ahead of them.   Even the industry leaders cannot agree more with it. In a recent survey from marketing agency Catalyst, most IT leaders and CIOs in the restaurant and retail industry disclosed that the center of their strategy is promoting customer satisfaction via services. They also believed that the best way to get deep insights into your customers is to invest in an agile CRM Software for Hospitality Industry.    Catalyst interviewed 200 person-panels and found that about 46% of people aim at improving their customer services by the end of this year. While 31% prioritize adjusting their services to market trends while keeping customer behavior, desires, spending patterns, etc. in mind. The rest said they were focusing on improving the services they served their customers. Their Restaurant Management System plays a crucial part in supporting their strategy. If it fails to support them, they will shift to a better Hospitality Software in a heartbeat.   Thus, customer service is the key. This blog reveals all the secret tricks which some of the renowned restaurants like Haldirams and Papa John use to instantly improve their customer services!   Focus on an All-in-one Approach with Unified Restaurant Management Software  Many restaurants run different systems for different purposes and don’t even realize how much it eats their time and resources, and how they could have invested this time to improve their services. By using different software for ERP and CRM, you are unnecessarily engaging your IT team. Big restaurants don’t waste their time on managing software. Rather, prefer a unified software such as LS Retail ERP which packs CRM along. They don’t even fuss about updates as they happen automatically without disrupting business operations. Their IT team focuses on developing custom solutions using a Restaurant Management System to support smoother and better quality customer services.    Analyze Customer Data with the Right Tools to Create Strategies that Attract  One of the biggest challenges restaurants come across is their inability to understand their customers. In the Catalyst survey, 49% of respondents said that understanding their customers is the most challenging part, the rest said they had no access to their customer data, and those who had couldn’t understand how to use them. It is necessary to incorporate agile features like Business Intelligence into your Restaurant Management System, so you can draw customer data and create actionable and insightful reports out of it.   Famous restaurants know what their customers want and how they can pursue them. They don’t create strategies randomly. They use tools that tell them exactly what their customers want and what might attract them. Haldirams and Papa Johns also use Power BI, which automatically comes with LS Retail Software Solution, to understand their customers. They just installed LS Retail POS in their restaurants and let the technology store process every transaction they make with their customers. They later accessed dashboards and reports which tell them precisely what their pattern is so they can carefully strategize their services.   Pay Attention to Your Technology   Successful restaurants are always on the latest technology. They prefer to use a unified technology that does not need much of their attention. They leave their maintenance responsibilities to the service provider.  Where your competition uses the latest technology, using outdated technology can also push you back into the line, so be mindful of the version of technology you incorporate into your business.   If you are wondering which Restaurant Management System will bring the best in your business, it’s LS Retail Software Solution. It is one of the best Restaurant Management Systems which provides everything you need on the same platform. In addition, it is hosted on Azure Cloud which ensures data safety and prevents data theft. You will technically never lose crucial data as it backs everything up on the cloud. If you are planning to implement it, you may Contact Trident Information Systems, a Gold Microsoft Implementation Partner, and LS Retail Diamond Partner. 

Tricks Famous Restaurants Use to Instantly Improve Their Customer Services.  Read More »

Why Has Automation Become Necessary in Restaurants?

Gone are the days when manual work was preferred over automation due to various reasons in restaurants like low competition, manageable customer demands, financial constraints, lack of digital innovation in the market, and so on. These days, however, technology is upgrading and so are the approaches. Business owners who would earlier work on disparate systems now may prefer to use a unified Hospitality Management Solution. No industry has escaped COVID impacts, and hospitality is no different. Restaurants are now shifting their management approach from manual and disparate tools to unified centralized Software Solutions for Hospitality.   Research has revealed that COVID forced existing technology to evolve even faster than was expected. Customers enjoyed the upgraded comfort and wish to continue it. Convenience is the key factor that compels customers into your business. From easy billing to fast delivery, to attractive meal deals, customers compulsively follow the path which offers more convenience. According to studies, it was found that about 60% of consumers are ready to spend a little more on good services.   Cloud Kitchens caught pace due to automation. Requiring low to no staff, and offering easily prepared dishes, boomed when restaurants were shut. Automation helped businesses to survive through the toughest times so far and protected them from the verge of shutting down completely.  Those who have implemented Hospitality Management solution like LS Retail Hospitality Solution not only survived but also went ahead of the competition effortlessly. They had a competitive edge because of robustly embedded tools such as AI (Artificial Intelligence) and Power BI (Business Intelligence). These tools immensely helped them cope with uncertainties and forthcoming challenges. On one hand, where most restaurants were fighting hard for their survival, those who adopted a unified Hospitality ERP Solution, were adapting and managing throughout the period. With multiple integrated tools and services on a single platform, restaurants have witnessed a whopping growth in the past few decades.   Why is Hospitality Management Solution So Critical?  Hospitality Management Solution like Microsoft Dynamics 365 for Restaurants has so far helped businesses survive through all ups and downs and continue to be a fanatical support. The COVID outbreak affected the common seating practice in the restaurants and demanded a no-contact approach. Having the pandemic still lurking around, businesses are yet feared of its impacts. Hence, making automation the only solution to grow.   Assists in Keeping Up with the No-contact Trend  Migrating to city areas and their work culture is the main reason behind the large supply demand this industry witnesses. Currently, the market demands no-contact services as they are still feared of calling in sick (extremely sick). Hence, restaurants prefer Hospitality Management Software to keep up with this trend. LS Retail compliments a Mobile App for Hospitality Operations which reinforced your restaurant staff to resolve their query using their hand-held devices with minimum effort. They can use their mobile phones as a POS Software Solution and do everything a https://tridentinfo.com/ls-nav/ does. Taking orders and bills from the same devices fosters ease, empowerment, and staff potential.   Data Collection and Data Management   Data collection and accurate report building get easy with the right tools. Tools driven by Power BI in a Hospitality Management Solution are the easiest when it comes to data collection. It extracts data from different touchpoints and turns them into actionable reports. These reports target your requirements and assist decision-makers in making more logical decisions. LS Retail Software Solution is embedded with Power BI and Azure-driven tools. When it comes to data management Microsoft Cloud Azure is excellent. It offers either a fully managed relational, in-memory database, or NoSQL while spanning proprietary and open-source engines to suit the modern app developers.   Consistent and Error-free Services   Humans have different capacities and may not even feel well enough to work to their full potential. Moreover, the workforce is more likely to make constant errors, machines, however, are usually consistent and error-free. Automating your manual tasks will not only cut out the probability of errors but will also help your staff feel more empowered, eased, and motivated to give their best. Transferring responsibilities to machines gives enough time to your waiters to greet your customers and pay maximum attention to them. Hence increasing the customer service quality. In addition to it, a fully integrated Hospitality Management Solution saves floor space as the waiters do not have to travel to the kitchen to tell the customer orders. Instead, the information will automatically transfer to the right KDS (Kitchen Display System) using a POS Solution.   Better Understanding of Consumer   As cutting down physical interactions with customers was a priority for businesses in the pandemic inception, credit to digitalization some restaurants managed to get customer insights. Automation with the right tools made it possible to use this widely available data and use it for more effective strategy formation. Collecting data also means that the restaurants can provide personalized services to customers without having to directly interact with them.  Loyalty Programs   Having customer insight and understanding their behavior facilitates compelling loyalty programs. Using Business Intelligence tools to track customer data and create insightful reports. Based on these reports, a restaurant can segregate customers based on their choices, likings, spending patterns, and factors affecting their spending. Further, they can create exclusive deals for groups and individuals. In addition, it becomes a lot easier to decide on offering the right meal plan in the right location and chain. Using LS Retail CRM for Hospitality, one can maintain healthy relations with their customers and connect with them on an emotional level.   These days, automation has become so crucial it saves a restaurant from drowning. Having  Hospitality Management Solution like LS Retail provides ERP and CRM on the same platform hence making operations even easier. With integrated solutions, you no longer have to rely on disparate systems. Automation not only prevents errors but also boosts your staff’s potential. It makes your staff feel more confident and empowered. Passing monotonous responsibilities to automation leaves enough time for your staff to treat customers more warmly and fulfil

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Ghost kitchens and Their Impact on the Restaurant Industry

Popular folklore in India believed that food comes from heaven. These days, those tales have become reality since now food comes from the ‘cloud.’ The concept of ghost kitchens or cloud kitchens is as monumental as the discovery of fire. To support this trend, many business owners are implementing Cloud Kitchen Software. Cloud Kitchen Management Solution is necessary if a business wants to surpass the competition.   We have seen a drastic change in our food consumption since the industry has flourished. We have shifted our preferences from wholesome home-cooked meals to dine-outs occasionally and now experiencing the fusion of restaurant delicacies in the comfort of our homes.   According to Datalabs by Inc42: the food ordering market in India is expanding at a CAGR of 16% and will touch $17 billion by 2023. The projected market size of cloud kitchen would reach $1.05 billion by 2023.   Many restaurant owners, instead of integrating with the third-party application, decide to expand their business with cloud kitchen. It might consist of nothing more than an area in their existing premises dedicated to fulfilling off-premises orders. Since its less capital demanding nature, restaurants with low budgets may choose to extend their chains. In this case they can use a unified Cloud Kitchen Software.  Cloud Kitchen and its Potential  The cloud-kitchen-craze exceeded demands during the COVID-19 pandemic, where customers could not go out and eat. Various restaurant businesses survived only because of cloud kitchens. That period allowed this revolution and made ghost kitchens flourish.   Those restaurants who opted for a Cloud Kitchen Management Solution like LS Retail could handle things better as compared to those without these solutions.   As compared to the restaurants, cloud kitchens are at the least risk of facing losses with minimum investments, exceeding demands, and infinite growth scope. Cloud kitchen is most likely to see a hike in business.   Cloud kitchens are also considered profit-making machines, with low operational costs and minimum investments. They do not have to bear the opening costs. One thing that matters the most is the food quality.   As the demand for delivered items continues to grow, the bright future of this trend is assured. Moreover, it could be an ideal solution for the established restaurants, as they would allow them to keep up with their dine-in while accommodating new delivery services. This ultimately frees the lobby from couriers, assisting the indoor dining experience. Extensively, it would simply operate while running a hybrid model with both take-out and eat-in at the same time.   Ghost kitchens can be a great head start for newcomers as they require low capital investments. As soon as it becomes more common among restaurants, we can count on Advanced Restaurant Automation to draw more benefits. According to Euro motors, we can expect the ghost kitchens to automate their productions completely in the next five to ten years, including their menus and services to cut production costs.   How to Get the Most Out of Ghost Kitchens  As per Uber eats, its restaurant partners having a ghost kitchen can increase sales by 50%. Deliveroo is so certain of its growth that they are thinking of launching its own internationally. However, the question arises, how to get into action and get great returns on investments.   Use Data and Strategize  Research on demand and conduct gap mapping. In case you already run a Food and Beverages business, you may look through your customer’s data and find out what drives them to your business. Check if the market conditions are favorable and how you can modify your menu. You may also pick locations driving the maximum customer traffic (and close to you)   Calculate the average meal preparation time and throughput to determine if you need more than one kitchen. You may also find ways to shorten up lengthy delivery.   Keep up with the Dine-in Level Quality   Make sure every dish you serve through your cloud kitchen must be as good as a dine-in meal. Make sure you deliver food items the way it does not spoil the food and make it soggy. To maintain the quality, you may as well have to hire staff from the restaurant who know your food and prepare it the way it should be.   Get the Relevant IT Infrastructure   This is one of the most important parts. You need to get the right IT infrastructure for your restaurant which can track the order and its source while transferring the details straight to the kitchen. This way the chef can avoid confusion and be certain about the orders: which one is to be prepared and for whom. If the customer has mentioned some add-ons, they may take care of that too.   Get a Data Analytics Platform  Having a data analytics platform is fundamental for you since it can help your business reduce waste, reorder ingredients appropriately and maximize revenue. In the long run, your business can get a hold of concrete data driving crucial decisions that identify your business’s return on investments.   Thrive cloud kitchen with a Cloud Kitchen Management Solution like LS Retail. Integrate every essential under the same platform. Receive orders and analyze customer behavior. Customize menus and deliver quality meals fast. If you are looking for an LS Retail implementation Partner, contact us. 

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Revolutionize Your Restaurant Experience with Technology

Everything in the kitchen has revolutionized in the past two decades; from smart appliances to the boom of the curbside kitchen, everything is influenced by technology. The hike in technology has also helped to cope with the moody customers. A comprehensively designed technology like LS Retail, it is a unified solution that offers a set of essentials every restaurant owner needs to streamline their operations.   The hospitality industry is one of the toughest industries to survive because it directly deals with customers. People from diverse backgrounds, mindsets, and preferences might demand different services. Keeping each of them happy sounds like a tough affair, doesn’t it?   Before the arrival of technology, every restaurant was in a compact shape, worked back office in silos, and allowed enough flaws in to slow down overall operations. The POS was just billing software capable of collecting bills offline and online separately.   The decision-making process was rather slower than it is today due to the lack of real-time and accurate data. As soon as technology signed in, restaurants started evolving in many ways:   Restaurant Expansion Beyond the Four Walls   Many customers these days prefer the comfort of their homes over any dining experience. Especially after covid-19, the demand for taking away has taken a hike. Allow your customers to order food from wherever they want and however they want. Integrate different channels and ensure enough flexibility with food ordering and payments. According to the National Restaurant Association, three out of five buyers in the US alone, order delivery or takeout. Apart from this, two out of five consumers claim that they would rather buy meal kits if their preferred restaurants offered them.   The time has passed when the customers had no other choice but to walk to their favorite restaurants just to have their favorite meals. However, the same is not the case with today’s guests. They demand their favorite delicacies the way they want, be it at their homes or in a restaurant. With the right technology, any restaurant can expand itself beyond the four walls, collect customer data from all interactions enabling both loyalty and personalization of their customer’s preferred touchpoints.   Unfold the New Eat-in Experience   In-store designs and layouts that present restaurant spaces popularized on social media, plates that look like a sheer piece of art, and an impressive essence of a brand. In the past few years, restaurants have focused on delivering an unforgettable experience to their guests.   Privacy and intimacy coupled with an excellent dine-in experience boost satisfaction to the next level. For example, in the Netherlands, a restaurant has set up a temporary greenhouse structure for two, so that couples could enjoy a luxurious time with privacy and intimacy. These innovations are not uncommon today.   For fast and quick casual establishments, self-serve kiosks or self-ordering devices can level up guests’ convenience. Self-ordering devices on the table can provide a hassle-free and contactless way of ordering, while also allowing guests to make it as quick or slow as they want.   Overall, the key to reading your customers is to understand what draws them in. To collect such data, restaurants need suitable technology that unifies all your key data (loyalty, sales, interactions) into a unified view. With this unified data you can see both the individual preferences and the big picture.   Empower Your Employees   In the restaurant industry, the employee turnover rate is notoriously high. According to some research, it can reach up to 75%. Many factors are causing it: such as a stressful environment, working in silos while having more customers in, fewer growth opportunities, etc. Technology can help tremendously to cope with situations like these. For example, by empowering your employees with a mobile POS (Point of Sale) device, the servers can help their customers more conveniently and make the work environment enticing overall. For instance, they can provide readily available information on whether the catch of the day is still available, or a particular chicken dish is gluten-free.   When you have all the information a click away, customer service becomes smoother and less stressful. Apart from this, when tech-savvy workers start joining the industry and arm themselves with the technology, it can take you ahead of the competition in one jump.   Optimize Artificial Intelligence  You can optimize Artificial Intelligence to improve efficiency and prevent waste. For instance, if there are new tariffs or droughts, and there is a specific ingredient that is hard to find, you can use AI and find more affordable ingredients or substitutes of the same. It displays all the options available to you and picks the best option.   No matter what your goal is, AI takes the responsibility to simplify the decision-making process by providing a full-fledged report containing every essential detail on the topic of your choice. However, to run through BI and analytics services, restaurants need to install a software solution that integrates data from different platforms and turns it into a unified actionable report.   Trident Information Systems offers a set of every tool you need to run your business and stay ahead of the competition. We are the Gold Microsoft and LS Retail Partners and have served multiple businesses so far. Armed with 150+ technical resources, we provide services in India and Beyond. For further information, contact us.  

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Six Strategies to Amplify Your Cloud Kitchen Business During and After Pandemic

With a technological hit, Cloud Kitchen has become a fast-growing business, especially during the time of the pandemic, followed by stay-at-home regulations and restricted social gatherings. With suitable technical advancements, the future seems brighter than it ever was. Cloud kitchens need a balanced integration of advanced technology and appropriate strategies to see the maximum results.   As per a report on the Restaurant Industry and market evolution, more than 50% of food service providers have shifted their approach to Cloud Kitchen or a delivery-oriented outlet brand. Its minimum startup costs, unlimited growth opportunities, high-profit margins are some of the key factors allowing the business to scale rapidly.   However, like other restaurant blueprints, cloud kitchens need to carry out thorough research and make appropriate strategies to survive this dynamic environment. Through this blog’s medium, we will cover some essentials to run and boost your cloud kitchen business.   Tips to Run a Cloud Kitchen Business   Owing to the numerous benefits of running a delivery-oriented restaurant model, a profusion of food service participants like established restaurant chains, aspiring food startups, hospitality firms, and venture capitalists are investing in cloud kitchens.   #1 Manage your Orders Under a Unified Platform   The Cloud Kitchen concept relies heavily on online channels like apps, websites, food aggregators, social media, and call center panels to receive their orders. In this case, it becomes harder for cloud kitchens to manage their orders manually.   Your Cloud Kitchen would most probably cover most of the platforms, and entering order details manually in the POS can be exhausting. Therefore, it is advisable to invest in a centralized ordering platform that tracks and maintains your orders from different sources and channels.   #2 Optimally Execute Your Food Delivery Operations   Since delivery business revolves around efficient process implementation and a proper reporting structure for maximum profit. Make sure your operations starting from picking an order to preparing and delivering to the customer must be warped around the targeted time optimally.  To maximize your restaurants’ outreach and visibility, make sure you list your restaurant to the major food aggregating platforms such as Swiggy, Zomato, Foodpanda, etc. apart from this you can also use your website or launch an app to take orders so you could increase your reach even more. Invest in the latest cloud kitchen technology which accumulates multiple ordering channels within the same platform.   #3 Adopt Enhanced Staffing Plan  Even though a cloud kitchen business requires the minimum staff, yet you should not undermine appropriate staffing practices to gain the maximum output. Generate staffing plans and staff schedules following the sales trends.   #4 Execute a Consistent Delivery Procedure   As a Delivery oriented restaurant with, inability to keep up with the standardized preparation and delivery time, you can compromise with your goodwill. Considering that cloud kitchens do not leave a scope to directly get in touch with the customers, the operator must deliver a high standard of service.     Make sure your in-house or outsourced delivery staff is well-informed about the delivery routes. your kitchen must follow the protocols of order preparations within the deadline so the delivery person could straight away pick the order and deliver it to the respective customer.   #5 Automate as Much as You Can  Technological automation can greatly contribute to your cloud kitchen’s efficiency and overall growth. This business type focuses on increasing orders followed by their food production; therefore, automation tools can highly impact the businesses. Apart from speeding up food production, they minimize manual efforts.  #6 Ensure Top Quality Services   Ensuring A-level services is not necessarily a dine-in restaurant’s domain. As a cloud kitchen, you can ensure top-quality services, all you need to do is take care of the essentials such as packaging options which apart from maintaining temperature, communicates the message of your brand. Take a serious note of your customer’s preferences such as adding less or more salt and spices, also their other special requests, and ensure they are delivered accordingly.   This technological boom in the foodservice market ensured better customer service and enhanced business operations. The future of cloud kitchen seems brighter than it ever was. All you need is to contact a suitable and certified software solution provider who offers all the necessary features under the same platform such as Trident Information system, which is a Microsoft Dynamics Gold partner. For further inquiries or a demo, contact us.  

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